Using hbogo on iPad I keep getting message "there is a problem loading video,try again" please help

Using app hbogo on ipad2 I keep getting"there was a problem starting this video.please try again"message all the time,need help.

Has this always occurred with the app or did it just start?
Which content provider are you using?

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hi
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In this case i would recommend wiping the BlackBerry smartphone. To do this we would need to back up the BlackBerry smartphone http://bit.ly/aSediX
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Link: http://www.blackberry.com/btsc/KB14058
Test the BlackBerry smartphone and proceed with a selective restore as outlined below.
Link: http://www.blackberry.com/btsc/KB10339
Thank you
-DrP
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
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Using hbogo on iPad I keep getting message "there is a problem loading video,try again" please help

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