Using iTunes why can you not backup and save your voicemail? Guide me through this step by step if possible. If alternate method MUST be used then provide same. Truly appreciate this.

Create and delete iPhone, iPad, and iPod touch backups in iTunes - Apple Support - link doesn't state that voicemail is part of the backup
iCloud: iCloud storage and backup overview states that VVM is part of the icloud backup.
You can also contact your cell phone provider - as voicemail is a carrier feature.

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Why can you not use powernap with a custom order iMac with solid state?
Find it quite ridiculous that a 3 year old mba supports it and not a new iMac

Agreed. Why wouldn't you want your Photostream updated while your iMac is sleeping? I am bummed about this.

HT1933 Why can you not resolve an app purchase problem simply ! As you have done in the past

Why can you not resolve an app purchase problem simply ! As you have done in the past

Most of the people on these forums, including myself, are fellow users - you're not talking to iTunes Support here.
If you have a problem with an app that the developer can't/won't help you with then you will need to contact iTunes Support, either as described on the page that you posted from, or via the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via the Store > View Account menu option and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that app and use the 'Report a Problem' link and fill in details about the problem

HT3529 can you set up and save groups of more than 10 contacts for imessages for future use?

can you set up and save groups of more than 10 contacts for imessages for future use?

It can be done by creating a contact for that group which includes all their email addresses all separated by a comma or semicolon. You may have to format it just right depending on the email service you're using. Also, you will have to type this out in Notes first in order to be able to get the punctuation in there, then copy & paste the entire list into the email field of the new contact.

Why can i not download and install updates

why can i not install updates

19.07.12 00:57:46,139 Software Update: SWU: downloading "iTunes, 10.6.3"
com.apple.message.uuid: 7988C56C-5D42-4869-B18C-4E0E61024279
com.apple.message.domain: com.apple.SoftwareUpdate.time.download
com.apple.message.signature: FAILURE: zzzz041-6245
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com.apple.message.value: 0.53995
com.apple.message.value2: 0
com.apple.message.value3: 176891301
com.apple.message.signature2: Software Update
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Why can you not use Apple Pay for purchases in the App Store or iTunes?

To make a purchases in the App Store or iTunes, it appears you can only pay by entering Mastercard, Visa, Discover, or AmEx information. If you select none and try to make a purchase, you will again be prompted to enter this information. I would like to use my Apple Pay account to pay for Apps/tunes, but that doesn't seem possible. It seems this negates one of the primary benefits of Apple Pay, which is to make purchases without turning over your credit card information to the merchant, in this case Apple. I know you can pay with Touch ID, but that is only authoring payment from your credit card information you have on file.

Hello ToastyFlake,
It sounds like you are wanting to use ApplePay to purchase content from either the iTunes or App Stores. According to the following article, you are correct. ApplePay is for in-app (if the app supports it) or purchasing from a retail store.
Set up and use Apple Pay
Pay with Apple Pay in stores
On iPhone 6 and iPhone 6 Plus, you can use Apple Pay in stores that accept contactless payments. Look for one of these symbols at checkout:
Pay with Apple Pay in apps
On iPhone 6, iPhone 6 Plus, iPad Air 2, and iPad mini 3, you can use Apple Pay to pay within apps when you see the “Buy with Apple Pay” or “Apple Pay” button as a payment method. Look for these buttons in apps:
Thank you for using Apple Support Communities.
Cheers,
Sterling

Why can I not preview and render all sequence clips on a CS6 project when using CC?

I am having issues with rendering all of the sections in my sequence. Some clips will render just fine while others simply display as a blank screen (see screenshot 1). Also, parts of a clip will render while others will not (see screenshot 2).
Screenshot 1
Screenshot 2
Thanks for the help in advance.
About my Mac:
Proccessor: 2.4 GHz Intel Core i5
Memory: 8 GB 1333 MHz DDR3
Graphics Intel HD Graphics 3000 512 MB
Software Mac OS X Lion 10.7.5 (11G63)

Hi, drhalm.
Thank you for visiting Apple Support Communities.
This sounds like your music is not stored locally on the device and accessing your purchases in the cloud. There is a new feature in iOS 7 that shows all purchased music and requires and Internet connect to play this content. You can download any missing media via the steps in the first article below. If the media is located in your iTunes music library, you can sync the media from your Mac to your iPhone. If unfamiliar with the process, I have included the steps in the second article below.
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http://support.apple.com/kb/ht2519
iTunes 11 for Mac: Set up syncing for iPod, iPhone, or iPad
http://support.apple.com/kb/ph12113
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Why can I not see and read individual files in icloud?

According to the Genius at my local Apple store I have something in the software or files I backed up that us causing a problem with my iphone5, and the solution is to do a 'restore as new phone' after having saved all my data somewhere else (e.g. store all my photos and videos to flickr, email my voice corder files to myself by email) - in other words a major hassle.
I don't understand why myself or an Apple technician can't just go into my icloud account, do a surgical strike to identify and destroy wherever the problem is and go from there.
To restore piecemeal is cumbersome and time-consuming. And then I still won't know what caused the problem in order to avoid the problem reoccurring (such as avoiding certain third-party apps or whatever is the problem).
Makes me think that maybe Dropbox or Google drive might be better choices from some purposes. I got icloud as a cyber filing cabinet, not just a backup if phone or to share across devices.

You can see the individual data in your iCloud account. You can see any of it within the apps on your phone that are syncing with iCloud (contacts, calendars, notes, reminders, etc.). But how would you ever be able to tell which one is corrupt just by looking? And that doesn't account for the thousands of files that make up the iOS, of other non-iCloud files on your phone.

HT204053 Why can you not change a @me email account inside my Apple ID?

I have an iphone 4S and access the cloud from a standard lap top and a standard desktop (not apple) and get confused with the other feeds, and I do not want an alias.
I simply want to use the same Apple ID and I just simply want to delete the @me email account associated with it and start a new one.
Is this possible? If not, as I beleive the case, why not?

Open a new account and stop using the old one, you cannot delete the account but you can ignore it.

Why can you NOT get a straight forward answer on upgrading to Edge?

On Saturday morning I called customer care with a SIMPLE question about how the Edge Program works. The lady I spoke with gave me information that didn't make sense and told me one of my lines could move to edge and the other could only after 6 months of on-time payments. That didn't make sense to me, how could one be eligible and not the other when the explanation of WHEN would be eligible is contingent upon 6 months payments. I was so irritated I started shopping at other carriers to see what their "Edge" like programs work like and was considering switching carriers. So, I called back and spoke with another guy to find out what my ETF's were and he informed me that I COULD upgrade both lines to a Note 4 for about $5 above what my bill is a mo. each with all of the discounts applied. I told him that I would go to a Verizon store and probably upgrade instead of cancelling. So, I went to the store and was treated TERRIBLY!! I was told that I could not move both of my lines to the edge program with the Note 4. I was told I could move to Edge with both lines but one would have to be a Droid and the other could be whatever phone I wanted. I was blown away with yet another piece of information that was not matching up with what I was told. He said I could call customer care and see if they could do anything. I was BLOWN away that a corporate Verizon store would just turn me away (which was extremely demeaning and embarrassing in front of their other customers) to call customer care again and tell me my best option would be to cancel if I wanted a new phone for the line I wanted to upgrade. So, I called customer care again and spoke with another lady who correctly informed me (I think) of how it works and stated there was nothing she could do on the line that was not eligible which should have been told in the previous conversation with the guy I spoke with. One thing struck me as odd, she said the phone is on a lease with Edge so the phone is never yours, which is something NO ONE mentioned at any point in any prior conversation. So, is that true? I now know where I stand with upgrading but my original questions about how Edge works are still not fully answered and what the last rep stated brings up other questions. If it's "leased" what happens if it's broken or lost? Anyway, I was looking for what I thought was a straight forward answer to a question about how Edge works, how much it costs, and are my lines eligible, etc. and wasted a good hour on the phone and another two driving to a store just to get turned away like as though no one even cared! The last lady I spoke with seemed to care but I'm blown away with the TERRIBLE customer service and COMPLETE lack of ownership. Why can no one take the feedback and DO SOMETHING ABOUT IT and then answer my questions about the Edge program. Bottom line, I'm not looking for a freebie upgrade (though maybe I should for all of the time wasted due to incorrect/inaccurate information). but I'm blown away that no one wants to do anything.
That all being said, can someone on here explain how Edge works with the discounts and is the phone really a "leased" phone? Pretty sad that I'm resorting to forums to ask other customers how it works but would appreciate any info anyone can share. I'm probably going to port both of my numbers to AT&T if it is true they are a lease and due to all of the terrible customer service.

I just saw in another post that if it's an "early" edge I would have to turn in the phones. No one told me that either and now I wonder if just forget Edge and port out. What's the advantage of doing Edge with all this confusion and red tape? Is an early edge considered early if you're upgrading with Edge prior to the contract end on the current phone? Verizon Customer Care and Stores REALLY NEED to be up front about this stuff! From what I see here and what others are going through Edge is a TERRIBLE TERRIBLE program.

Why can i not click and drag firefox to a new moniter without minimizing first?

says it in question

hello, this should not be happening - can you replicate this problem when you lauch firefox in safemode once?
[[Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems]]

Why can I not rotate and re-save iPhone photos once I import them to my PC? They are not being saved into a Read-Only folder. And why can't I open them or save them when I email them to myself?

Hi I'm having trouble with the photos from my iPhone.
When I import them to my PC, it won't let me rotate them and re-save them. It says that there is a problem with the file's properties or they may be in a read-only folder. The latter is not the case.
I have tried opening them in several programmes but Windows Photo Viewer is default
Also when I email them to myself I can't open them or save them down to my computer.
Is there a setting on my iPhone that I should change that is impacting on the photo's file properties? This has only just started happening.
Thanks!
Cameron

Hi I'm having trouble with the photos from my iPhone.
When I import them to my PC, it won't let me rotate them and re-save them. It says that there is a problem with the file's properties or they may be in a read-only folder. The latter is not the case.
I have tried opening them in several programmes but Windows Photo Viewer is default
Also when I email them to myself I can't open them or save them down to my computer.
Is there a setting on my iPhone that I should change that is impacting on the photo's file properties? This has only just started happening.
Thanks!
Cameron

Why can I not get to the iPhone user guide in Safari ?

Just updated my iPhone 4S to iOS 6.0 last night. There's a lot of new stuff in here that I'd like to figure out. So naturally, I launched Safari on my phone, went to Bookmarks, scrolled down, and hit iPhone User Guide.
When I do that, I get a 404 error that looks like it's coming from a regular website, not from the mobilized site that used to contain the User Guide. This site has been dead all day today.
Is there a new way I'm supposed to be reading the help files on my iPhone under iOS 6.0? Why is the site dead?
For the record, the bookmark leads to help.apple.com/iphone/6/ .

You have several options:
Go to http://support.apple.com/manuals/#iphone with Sarari on your phone and create your own bookmark; or
Download the free iBooks app on your phone, then download the .pdf to your MBP, import it to iTunes and sync it to your phone by selecting it on the Books tab of your iTunes sync settings and syncing. The manual will appear on the bookshelf in iBooks and you can tap on it and read it on your phone whenever your want.

Can you record sounds and save as a ringtone with the IPhone4?

I'm new to the IPhone. All other phones I' ve used in the past I could save sounds and use them as a ringtone. I just can't seem to figure it out with the I4. Can it be done?

You can record sounds with the Voice Memos app, then sync them to your computer by selecting "Include voice memos" on the Music tab of y0ur iTunes sync settings and syncing your phone. Once synced to your computer they will appear in a Voice Memos playlist that iTunes creates on the left sidebar. Then you have to convert it to a ringtone using iTunes as shown here: Create free ringtones with iTunes 10. After this is done, you can check the ringtone in your iTunes library, then check Sync Tones on the Tones tab of your iTunes sync settings and sync. Custom ringtones will appear in Settings>Sounds>Ringtone at the top of the list.

Why can you not have the same Siri voice used in the US version in the UK and Global search should be available

I have just recently purchased the new iPhone 4s and it is great.
I am now using Siri a lot,however I don’t like the fact that in the UK only the man's voice is available.
I think we should have a choice of a Lady / a man assistant and not just a man who's voice is the same/ very similar to the one used for voice control on the iPhone 4.
Now that we all know that Siri is useless without an internet connection then why only allow Siri to search for items, businesses, addresses etc only in the country you’re in i.e. the UK.
Where if you just go onto the internet or use the built in maps application you can search anything you self without restriction.
I think Apple should really consider thinkingabout this in there next software update for the iPhone 4s.
Thishan

we're all users on this forum, so we cannot answer any of your questions. Feedback goes here: http://www.apple.com/feedback/iphone.html

Using iTunes why can you not backup and save your voicemail? Guide me through this step by step if possible. If alternate method MUST be used then provide same. Truly appreciate this.

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