Using iTunes @ work with my iPod nano

I have plugged my iPod in and am using it as a device, but the shuffle and repeat features will not work. I can only play one song at a time. Additionally, only the "play" button works, the skip forward and replay last song buttons don't work....
Can anyone help?
My old mini did not have the problem.... I don't think

I think you should try installing the software from the website:
iTunes - http://www.apple.com/itunes/download
iPod Updater - http://www.apple.com/ipod/download
Try downloading/installing both of those.
Also, the website for a repair would be: http://depot.info.apple.com/ipod but I wouldn't recommend going there for a replacement unless you know that there is a problem with the iPod, but it seems like an issue with the computer itself (or there software on the computer).
You could also, if my two websites didn't help you, try phoning the Apple tech support - 1-800-275-2273

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