Using mac mail I can't click on link

I use Mac Mail. When I get a email that I have to click a link to take me to Firefox nothing happens. If I restart my computer it will work for about 2 hours and then stop working again. I called Applecare and they had me delete the Cache. That didn't solve the problem. Now I am using Safari and it is working fine. I really prefer Firefox but need the link feature to work all the time.

I am still using two browsers but it's interesting that I don't have this problem with my Mac Laptop. Mac Mail works fine with Firefox. I have called Apple twice and they have no solution. I did un-install Firefox and then re-installed it but that didn't help. I'm still looking for a solution !!

Similar Messages

  • We used to get a 'whooshing' noise when we sent an eMail using mac Mail. This no longer happens. We recently updated to Mountain Lion 10.8.1  Can anyone throw light  on this please?    David

    We used to get a 'whooshing' noise when we sent an eMail using mac Mail. This no longer happens. We recently updated to Mountain Lion 10.8.1  Can anyone throw light  on this please?    David

    Hi
    I am sorry to see you are having problems with your BT Service
    I suggest you contact the forum mods they should be able to get this problem sorted for you this is a link to them http://bt.custhelp.com/app/contact_email/c/4951
    They normally reply by email or phone directly to you within 3 working days they will take personal ownership of your problem until resolved and will keep you informed of progress
    They are a UK based BT specialist team who have a good record at getting problems solved
    This is a customer to customer self help forum the only BT presence here are the forum moderators
    If you want to say thanks for a helpful answer,please click on the Ratings star on the left-hand side If the reply answers your question then please mark as ’Mark as Accepted Solution’

  • Can't log into Gmail using Mac Mail client

    Wow, after upgrading Lion for iCloud and upgrading my iPad2 for IOS5, I can no longer get Gmail on either one using Mac Mail as the client. I get a little triangular caution symbol next to the Gmail account in Mac Mail.  I tried deleting the account and recreating it, and when the account setup wizard tries to connect, I get the following:
    "Logging in to the Google IMAP server "imap.gmail.com" failed.  Make sure the username and password you entered are correct then click Continue.  If the information isn't correct, you cannot receive messages"
    This doesn't make any sense, since the account has always worked in the past.  Simultaneous to that, I have started having the same problem on the iPad, which never had trouble logging in before either.
    Anybody else encountering this?

    Hello,
    Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache.
    Note: ''This will temporarily log you out of all sites you're logged in to.''
    To clear cache and cookies do the following:
    #Go to Firefox > History > Clear recent history or (if no Firefox button is shown) go to Tools > Clear recent history.
    #Under "Time range to clear", select "Everything".
    #Now, click the arrow next to Details to toggle the Details list active.
    #From the details list, check ''Cache'' and ''Cookies'' and uncheck everything else.
    #Now click the ''Clear now'' button.
    Further information can be found in the [[Clear your cache, history and other personal information in Firefox]] article.
    Did this fix your problems? Please report back to us!
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  • I have an iMac, and have a Verizon DSL account. Recently, my Mac Mail keeps requesting the passwords on my account every few minutes, and will not allow me to send messages using Mac Mail. I cannot edit the outgoing server; how can I send emails?

    I have an iMac, and have a Verizon DSL account (3 email addresses). Recently, my Mac Mail keeps requesting the passwords on my accounts every few minutes, and will not allow me to send messages using Mac Mail (the message says that the outgoing server was rejected. I cannot edit the outgoing server, and the keychain will not save my passwords (the ports are valid). How can I change the outgoing server to send emails, and how can I avoid having Mail request my passwords every 2 minutes? Verizon, as usual, will not provide support to iMacs.

    Is there an email saved in your drafts or outbox folder?  I suspect that Mail is continually trying to send it, and each time Google is rejecting the email message.
    You can open the message and then delete it from your Outbox folder.  Then try removing all @gmail email addresses from it and seeing whether you can send to the other folks.  I suspect that will work.
    With email, if an SMTP server *can* verify email addresses, sometimes it will and it will refuse to send messages.  If a message has to be relayed across servers, no verification is done, and you'll get a bounce if an email address is bad.

  • HT1338 For whatever reason, I can't use (mac) mail on G5 with Charter.  Would like to try Thunderbird (TB) -now using Firefox 3.6.28.  But can't navigate through Mozilla to find older versions  of TB.  Other alternatives

    For whatever reason, I can't use (mac) mail 3.6 on my mac G5 with Charter ISP.   I would like to try Thunderbird (TB) - I'm now using Firefox 3.6.28.  But I can't navigate through Mozilla to find older versions  of TB.  Can you suggest a URL for down loading older versions of TB, or, other alternative email programs?

    I have recently moved from Thunderbird to SeaMonkey - much better and up to date with the latest Mozilla code.
    See my SeaMonkey page at: http://links.zero.eu.org/seamonkey/
    For PPC - download the latest SeaMonkey-ppc from:
    https://code.google.com/p/seamonkey-ppc/downloads/list
    For Intel - download normal SeaMonkey from:
    http://www.seamonkey-project.org/releases/
    Old versions of Thunderbird can be found here:
    ftp://archive.mozilla.org/pub/mozilla.org/thunderbird/releases/
    The latest Thunderbird for PPC is 3.1.20.

  • I use Mac Mail. How do I set up an email to get a delivery or read receipt?

    I use Mac Mail. How do I set up an email to get a delivery or read receipt? In other words, I want to receive automated confirmation that the email was either delivered, opened, or both -- which you can do in Outlook. I was not able to find this option in the Mail menu.

    Unfortunately OS X Mail does not offer this feature as far as I know. With Apple failing to offer that feature up until now I highly doubt it'll happen in the future :/

  • I have a POP Verizon e-mail address on my iMac and use Mac Mail v3.6. I recently purchased a MacBook Pro and would like to sync the e-mail so that they're the same on each machine. I've learned I must switch to IMAP...how is this done?

    I have a POP Verizon e-mail address on my iMac and use Mac Mail v3.6. I recently purchased a MacBook Pro and would like to sync the e-mail so that they're the same on each machine. I've learned I must switch to IMAP...how is this done? Please dumb it down as best you can. I have this great fear that I'll lose all my e-mails in the process.

    I have a POP Verizon e-mail address on my iMac and use Mac Mail v3.6. I recently purchased a MacBook Pro and would like to sync the e-mail so that they're the same on each machine. I've learned I must switch to IMAP...how is this done? Please dumb it down as best you can. I have this great fear that I'll lose all my e-mails in the process.

  • I have set up a Time Warner email account in Mac Mail but can't send email because the Road Runner SMPT server is "offline." How can this be resolved?   ecause the Road Runner SMPT server is offline. How can I resolve this problem?

    I have set up a Time Warner email account in Mac Mail but can't send email with this account because the Road Runner SMPT server is "offline." How can this be resolved? 

    Is this any help?
    http://www.timewarnercable.com/en/residential-home/support/faqs/faqs-internet/e- mailacco/how-do-i-set-up-my-twc-mail-for-mac-osx.html
    The receiving email ports are:
    IMAP is port 143
    IMAP-SSL is port 993
    POP is port 110
    POP-SSL is port 995
    Outgoing ports are...
    SMTP and SMTP-SSL is on ports 25, 587 and 465. Port 587 has to be SSL, and port 465 is enforced TLS-wrapped and is generally used by Outlook users.

  • Sending audio file using Mac Mail

    What would be the best way to send a short audio clip using Mac Mail to recipients who all have PC's?

    All I know is sometimes I receive documents, audio or video clips from friends who have PC's and they can't be played or opened up on my Mac because I don't have the proper applications to open them.
    I would assume the reverse could also happen depending on the program that created them.
    As an example: What if I send an audio clip taken from my iTunes Library and the person who receives it doesn't have iTunes and the only other program they have is Windows Media Player. Will they be able to open this file up?
    Thanks.

  • Email password being rejected using Mac mail

    I have a strange issue using mac mail on a mac mini running snow leopard. It is actually my Mom's computer. She calls me over from time to time when her email gives her problems. Usually it amounts to resetting the modem or some other simple fix. Today however not so easy!
    This issue came up out of the blue earlier this week. A message came from mail asking her to re-enter her password since the server (charter.net) was rejecting it. She attempted to re-enter it along with a variety of other addresses she had written down and eventually gave up. In this process she also restarted her modem. Today is Friday so it's been a few days with no connection to her email server. This is all her recounting so I am not certain exactly what transpired.
    I confirmed a conection with the internet first. re-entered the correct password and got the same message. Then I tried the Username & password via a web interface and got in first try. So I started up an old email client (Entourage) that had been set up from years ago (as a POP account) and it to accessed the server with no problem. At that point I deleted the account in mac mail & recreated it...same message. I then reset the keycahin and deleted/recreated the account again...same message. To rule out POP vs IMAP I tried creating a POP account in mac mail since the original was IMAP....same message. I am at a loss.
    For now I reintroduced her to Entourage so she could access her mail. It was abbandoned a couple of years ago since it had been the source of too much confusion for her (she tends to click on things changing views etc without realizing how or what she has done).
    Until this, the simplicity of mac mail was working pretty well for her.
    Any ideas of what the cause might be or what else I could try would be appreciated.

    I installed iCloud on the iPad
    K, that wasn't clear in your original posting.  You left that part out.
    Are you saying this would be fixed if I upgraded to Mountain Lion?
    That is not what I said.  What I should have said is that the OS requirements for iCloud are Lion & Mountain Lion.
    The following are keychain troubleshooting that you may wish to try: Use Spotlight to search for a file called login.keychain.
    Users/YourUserName/Library(which is a hidden folder and won't show in Finder)/Keychains.
    Click Go in the menu bar then Go to Folder and type in /Users/YourUserName/Library and hit the enter key. Look down the list of folder and find Keychains. The "login.keychain" file should be inside.
    Cures for a funky keychain

  • GMail won't accept password using Mac Mail

    I set up my POP access according to Gmail's directions, and can log
    onto the account fine on the web but it won't accept my password using
    Mac Mail. Anyone dealt with this before? Please let me know. Thanks.
    MacBookPro   Mac OS X (10.4.8)  

    Please disregard, I've figured out the problem. In case it could help someone else, when asked for the User Name, you have to include the "@gmail.com" where with Apple Mail, you don't have to.
      Mac OS X (10.3.6)  

  • Just arrived in Mexico--hooked up to wifi--receive emails fine on Mac Mail, but can't seem to send an email. Any suggestions?

    Just arrived in Mexico--hooked up to wifi--receive emails fine on Mac Mail, but can't seem to send an email. Any suggestions?

    The outgoing mail server is rejecting mail from your network address. Typically that happens when your mail service provider is also your ISP, and you connect to it from another network. The SMTP server will allow connections without a password from anywhere, but it will only relay mail from within the ISP's network. It could also be that your account on the server has expired or been suspended.
    If you need to send mail from outside your ISP's network, use an independent mail service provider. I don't have a specific recommendation.

  • I use mac mail on my network, when i file it into a folder is stays in my inbox, how do i get it out of my inbox?

    All of a sudden mail ends up in the wrong folders how do i fix this
    i use mac mail, i have three machines with my account set up on it.  Today i find also that when i filed items out of my in box and there is still a copy in my inbox and one in the folder i moved it to, it should only be in the folder i moved it to

    Are they Smart Folders? Smart Folders don't actually hold e-mail messages, but reflect what is filed elsewhere.

  • I want to use Mac Mail for my work email address, which containts multiple outbound options (i.e. hr@, me@ etc). Is there a way to set up Mac Mail to have an account with multiple outbound addresses rather than adding in multiple accounts?

    I want to use Mac Mail for my work email address, which containts multiple outbound options (i.e. hr@, me@ etc). Is there a way to set up Mac Mail to have an account with multiple outbound addresses rather than adding in multiple accounts?

    This sounds like the age old problem with keychain & Safari. I don't know of a way to solve it without using something like 1Password.
    The iOS app has it's own built in browser, so it has more control over what gets autofilled. Safari on OS X has an 1Password extension that handles account selection & autofill etc.
    Keychain is great in principle, but it quickly falls down when you need tight integration with many ID's & different use cases (work, home etc).
    I'd suggest you submit feedback to Apple about your thoughts. I did so years ago about this issue & this is how far we have come (back to the point where me.com synced passwords) :^)
    http://apple.com/feedback/macosx.html
    Other tools like lastpass or keypassx may also help if you want to truly segregate password storage, but that doesn't fix autofill, the way around that issue is to dedicate one browser for work.

  • I have a brand new macbook with microsoft office loaded. I set outlook as the default mail. i would rather go back to mac mail but can't figure out how to do it. any ideas?

    I have a brand new macbook with microsoft office loaded. I set outlook as the default mail. i would rather go back to mac mail but can't figure out how to do it. any ideas?
    Thanks for any help
    Lou

    I have a similar problem: I switched from mac mail to Outlook 2011 as the default client, and want to switch back. Mailto links (eg from browser etc) default to Mail.  However, when I try to email a Word document as an attachment, it continues to open Outlook.  Outlook has a button in its prefs for making it the default client, but I don't see a way to turn this pref off in either Outlook or in Word.  

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