Using Macbook Pro - Iphone 5s is not being recognized by iTunes! Help!!

I have a Macbook Pro and a Iphone 5s. iTunes is not recognizing my phone. How do i solve this problem? Help!

Thank you allan this worked, the final thing was updating the driver softwar for the AMDS in device manager. Thanks again.

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My Ihone 4s is not being recognized by Itunes.There seems to be no connection, the cable i am using is not the problem because itunes will recognize my Ipad2 and Ipod thru it. I have the most current itunes and phone software I need help!

Thank you allan this worked, the final thing was updating the driver softwar for the AMDS in device manager. Thanks again.

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The key bit of information here is that one iPhone works on the computer in question and another does not. So it is unlikely that AMDS is not running or there is a driver problem; if either of these was the problem neither phone would be recognized in iTunes.
Unfortunately, I don't have an answer either. Except to verify that both iPhones (the one that works and the one that doesn't) use the same cable and the same USB port.
Also, are the two iPhones the same model and same iOS version?

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Thank you allan this worked, the final thing was updating the driver softwar for the AMDS in device manager. Thanks again.

IPhone and iPad not being recognized by iTunes

Hi All,
I had a late 2007 macbook pro that developed a line across the screen where everything below it was gray. At first it was a simple 'wiggle of the screen' fix, then it evolved into a 'put a bag clip on the side', then it became a 'put a bag clip on the side and wiggle it to find the perfect spot'. My friend (who has the exact same model bought 3 days apart at the same location) upgraded to a macbook air and gave his old computer to me so I'd have a working screen again. He had updated the computer to lion before giving it to me (I had snow leopard). I had the HD's swapped as well as my ram (as I had 4 vs 2gbs). Now the computer is having some serious issues. When I plug in my iphone or ipad it isn't recognized in iTunes, I did notice its recognized in iPhoto but won't actually bring up any of the pictures... just shows that they exist (but are blank). Google Chrome crashes now everytime I use a command to open a tab or close a window etc. I've also noticed that programs are taking 15-30 seconds to open and I'm getting a lot of spinning wheels. Everything is updated and I've tried re-installing snow leopard and the programs that are being affected. And that's all I've noticed so far, but its only been 24 very frustrating hours.
I'd go to apple but all the products are out of service so there won't be any help there. My friend had none of these problems before giving me the computer and took meticulous care of it. Anyone have any ideas what is going on?? I'm having a hard time trying to understand how swapping a HD could possibly cause all these problems.
Thanks a bunch,
Evan

Thank you allan this worked, the final thing was updating the driver softwar for the AMDS in device manager. Thanks again.

My iPhone 3GS is not being recognized by iTunes

I've downloaded all the latest software and restarted the machines and I'm having problems getting my iphone to be recognized by iTunes. My iphone and connected to wi-fi. What's the problem?

The key bit of information here is that one iPhone works on the computer in question and another does not. So it is unlikely that AMDS is not running or there is a driver problem; if either of these was the problem neither phone would be recognized in iTunes.
Unfortunately, I don't have an answer either. Except to verify that both iPhones (the one that works and the one that doesn't) use the same cable and the same USB port.
Also, are the two iPhones the same model and same iOS version?

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Likely because dropping the iPhone caused some hardware damage especially if the iPhone powered off when dropped. That is not a good sign.

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Can you easily do this with Mac mail?
Yes you can.
Open Mac Mail. From the menu bar click Mail / Preferences then select the General tab.
Then select Accounts from the menu then the Account Information tab.
Click + (plus) under the Accounts window on the left.
Enter your name, your Gamil user name and password then click Create.
To start a new mail window, from the menu bar click File / New Message
Click the pop up menu next to: From
Select your Gmail account.
Click Attach form the new mail message window to include photos or links or just drag items to the window from your Desktop.

HT1689 can i use an old iphone that is not being used as a phone as just an ipod?

Can i use an old iphone that is not being used as a phone as just an ipod?

Yes. Instructions are here: http://support.apple.com/kb/HT3406

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thank you, i have tried you suggestion but it is still just prompting me to restart rather than allowing me to install the os from the os boot disk. the problem began when the macbook was just showing me a folder icon with a question mark on it rather than starting normally. reading through forums lead me to replace the hard drive and hard drive data cable to try and resolve the issue. however, even after having done this the folder with the question mark is still appearing. i cannot get the os istall disk to boot properly. it recognises that the disk is in the drive but continually prompts me to restart and wont allow me to boot from the disk. sorry if my previouse discription wasnt accurate. does this soun familliar and can you help with this more detailed discription of the problem? thank you.

IPhone not being recognized by iTunes

My iPhone is not being recognized by iTunes. I have iPhone original version with the latest software OS update. The phone was reset because of unrelated problems, and I need to connect to iTunes for it be operational! iTunes 9.1 on my computer... my iPad syncs with no problem but the iPhone is not even showing up as a device on the iMac or MacBook!
I have followed the steps on the Apple Support website, but the problem persists. What to do next?
thanks

Your computer detail provided indicates you have a Mac and the link you provided is for Windows - at least for the software conflicts portion the link went directly to, although some of the troubleshooting steps are similar.
Here is the link for OS X.
http://support.apple.com/kb/TS2050

My iPhone 5c is not being recognized by my mac except to charge it. I'm up to date on all updates and don't know what else to do. I have restarted several times. I have even tried to update my iPhoto and I can't even do that with iPhoto 9.0, but can't.

My Iphone 5c is not being recognized by my Mac computer. I have done all of the upates, restarted several times and I'm not sure what else to do. I have searched and searched and searched and have come up with nothing. Also, my Iphoto can not be updated. I'm still using version 8. something, and it won't update without this update and that update. It needs 9.0 but I can't find that download anywhere. The only one that I can find is 9.1. That won't update. Is there anything that I can do, or should I just bite it and take it to apple to get looked at?

Does iTunes not see the phone?
If not, make sure you're running the current version of iTunes.
If you are running the current version and it still doesn't recognize it, see this: http://support.apple.com/kb/TS1591?viewlocale=en_US&locale=en_US
As for iPhoto, you will have to purchase a newer version. It's not a free upgrade. Or, you can use Image Capture, which is built into OS X, to import the photos.

Iphone is not being recognized in itunes. Turned off phone, rebooted pc, checked all connections. Still no itunes recognition. What should I do?

iphone is not being recognized in itunes. Turned off phone, rebooted pc, checked all connections. Still no itunes recognition. What should I do?
Just received from Verizon.

Sorry, didn't notice that you were using OS X. Here's the troubleshooting steps for a mac:
http://support.apple.com/kb/TS1591. If this doesn't work, try reinstalling the Apple Mobile Device Service as described here: http://support.apple.com/kb/ht1747.

I have iPhone 4 s. It's not being recognized by itunes when I plug it into my laptop

I have itunes already installed on my laptop. But when I plug in my iphone, it's not being recognized either by my laptop or itunes. It can't even be synced by itunes. What should I do?

Hi Octbelle!
I have two articles for you that will help you troubleshoot this issue:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/ts1591
Thanks for using the Apple Support Communities!
Cheers,
Braden

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Hi,
You probably need to update to Snow Leopard10.6.8
Click Apple icon top left and click Software Update and keep doing that until it says software is up to date.
That should bring your itunes to the correct version.
Hope this helps,
Alan

Using Macbook Pro - Iphone 5s is not being recognized by iTunes! Help!!

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