Using Maverick, when I try to add music to a movie, I get a message that the files are protected and unavailable. How do I unprotect them?
I recently downloaded to Maverick. Now when I try to add mucis from iTunes to a movie I am making, I get a message that the files are prtected and unavailable. This never happened to me before. How do I correct this problem?
Well, it sounds as if you are trying to violate copyright protections - trying to use music that you purchased for individual use in a way that is not permitted.
The fact that you were able to do this before would not change the fact that it is not allowed.
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I have been working on the same numbers file for the past few weeks. The last time I opened it was 1 week ago. Today when I tried to open it I am unable and getting a message that the file is invalid and the index.xml file is missing.
Hi Tracie,
I upgraded to Maverick OS X 10.9.5, numbers spreadsheet is saved. Upon re-opening, it appears to be frozen, a warning "file is invalid as index.xml file is missing". I checked, and the file is not "locked". This appears to occur only with using the new numbers app. When I open previous spreadsheets from old iWorks, no such problem occurs.
How did you resolve your problem?
Would appreciate any help here.
Thanks,
Deehay -
I can make album purchases, etc. and I have no gift card balance, but it won't let me buy an email gift card to send to my neice (whose iTunes account also uses my credit card).
Go here:
iTunes Support
and follow the instructions to report the issue to the iTunes Store.
Regards. -
I called Apple support and was told it was because my library was created in 10.3 and won't open in 10.5. It was created before that, but why is it not working now?
Unless you've recently attempted to downgrade iTunes this is probably a sign of a corrupt library file. See Empty/corrupt library after upgrade/crash.
tt2 -
When i try to add music from itunes to my ipod, Itune tells me the music on my ipod came from a differnt libray and wants to erase my whole ipod. i just loaded my ipod two days ago. i don't want to replace everything every time i want to add two to songs. My MacBook Pro is the only autherized computer.
To prevent a sync when plugging in the iPod/iPhone - hold down the 'option' and the 'command' keys when plugging in the iPod/iPhone - key the keys down until the iPod/iPhone is listed under the Devices list in iTunes - this will prevent a sync from taking place and you will be able to change your settings.
MJ -
When I try to sign in to Photoshop elements I get a message that says "Error 400, Photshop services not available". What do i do? This has been going on for about a month.
OK. OK. From these posts (adobelaurie & mytaxsite, mainly), I am gathering the following - 1. there is no more backup, and the stupid pop-up while trying to log in will be the norm, 2. by the flash page, Adobe is 'pushing' (like a drug pusher) Elements 12 on me, 3. I should look to other sites for backup, 4. PSE 12 will 'limp' along on my 64-bit system. B.S.
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flickr? I have used Picasa from the start and love it. Its support is awesome. When will Google come out with a Elements 'killer'. With PIcasa, they're getting there. For basics, it is quicker to load, great, easier, simpler, AND catching up [read, getting better] fast! To adjust photos and email them is a cinch!
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A lot of my iTunes files are protected and unavailable to use in iMovie. Why is this?
A lot of my iTunes files are 'protected and unavailable' to use in iMovie. Why?
check in Finder the suffix of those audio files ... if it's .m4p, those are protected=DRM=not meant/allowed for 'processing' aka using in videos...,
only legal way is:
* create a playlist of your m4p filesn in iTunes
* burn a CD from this playlist in iTunes (... if your Mac comes with a disk-drive ...)
* import this CD back to iTunes => same title, but now with .m4a = audio, unprotected... could be helpful to add some 'tag' in iTunes to those re-imported music to indicate them as 'processable'... -
The download for firefox setup 6.0.2 exe was successful, but when I tried to open it, I received a message that the file is corrupt.
If you get an error message that you do not have sufficient permissions to update then easiest is to trash the currently installed version to do a clean install of the new version.
Download a new copy of the Firefox program and save the DMG file to the desktop
* Firefox 3.6.x: http://www.mozilla.com/en-US/firefox/all-older.html
* Firefox 4.0.x: http://www.mozilla.com/en-US/firefox/all.html
* Trash the current Firefox application to do a clean (re-)install
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Your profile data is stored elsewhere in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder], so you won't lose your bookmarks and other personal data. -
When trying to activate my iPad 3, I consistently get a message that the activation server is unavailable, Please Try Again. Does anyone know how to help me?
It is not bricked... I think I finally found the way: http://www.imore.com/how-fix-activation-errors-iphone-after-installation-ios-7-b eta.
The above artical started to help.. but eventually I did the following:
1) put device into DFU mode
http://www.imore.com/tip-put-iphone-ipad-dfu-mode
2) when connecting ipad to itunes, itunes was aware of DFU mode. Just selected the update and itunes downloaded the correct new OS (iOS 7.0.2) and did it's thing.
Note: there was no need to download an older version of iOS. In fact, I was always rejected when attempting a downloaded ipsw. iTunes always said, "This device isn't eligible for the requested build".
Device Info: iPad 3 wifi. Software was iOS beta 7 (7 release 5 I think). -
When I try to open iTunes it says that it can't and I have no idea how to fix the problem. I've uninstalled and reinstalled iTunes 3 times and the same thing happens each time. Please help me!!
Unless you've recently attempted to downgrade iTunes this is probably a sign of a corrupt library file. See Empty/corrupt library after upgrade/crash.
tt2 -
I downloaded the Book Sycamore Row last week on my ipad and when I tried to open it, I got the message that it was formatted incorrectly, or is not a format that ibooks can open? if this is true, how do I get aREFUND?
You can try deleting the book and reinstall it. There is no reason why the book would be formatted incorrectly - assuming that you purchased this book from the iBooks Store .... And you are talking about the John Grisham novel correct?
Did you try just closing the iBooks app, restart the iPad and then try again? If you don't know how, this explains how to close an app.
iOS: Force an app to close - Support - Apple -
I downloaded iOS7 to my I4 phone and now it asks me to connect to itunes, when I do it say's that the passcode on my phone is locked. How do I unlock it when the phone doesn't function?
can i have a screen shot, of what is going on when you debug your navigator physically. i will analyse the code, meaby you have a dll that your Firefox software won't recognize. or perheaps you have a blocking rule in your firewall..., see you soon...
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When I try to add music from my PC I get a red crossed out circle
wherever my curser goes with the music I've tried rebooting my phone and PC and checked for updates but nothing has changed
Morning Bandg72,
Thanks for using Apple Support Communities.
For more information on this, take a look at this article:
iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues
http://support.apple.com/kb/ts1717
Best of luck,
Mario -
The printer drivers are supplied by Apple and if I go to the HP site for their drivers they refer me back to Apple saying they supply the drivers for the Epson R200 and the HP laser 1320.
Well, MS Word does something like this automatically - if you tell it to start a new section on an odd page, and if the section before it ends on an odd page, it will "skip" the even page number in between - and when it prints, it automatically spits out a blank page in between them, so that on a two-sided printer, the odd pages all print on the front of the paper (which is the right-facing sheet when they are put in a binder or book).
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