Using Mavericks OS, purchased program through App Store of which had problems with current OS, therefore deleted program with intent on reinstalling same from App Store, I am unable to redownload this program because it is greyed out and shows installed.

Purchased application in App Store (Opus Domini). Did not play will with OS X Mavericks. Deleted program to re-download from App Store. However my list of purchases shows this program as installed and is greyed out. Need to re-download. Have talked with company and they are working on an update for OS however this will take some time.
Thanks.

An app is considered to be installed if it shows up in a Spotlight search of local volumes. Bring up a search window in the Finder by pressing the key combination command-F. Search This Mac for the name of the application. Delete all copies that are found.

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My problem is that after printing the first photo or picture, when I come to print a second, both the Colour Management and Epson Colour Controls are greyed out and showing No Colour Management

I have recently purchased a Mac computer (updated to Maverick) to go with my Epson Stylus Photo RX500 printer which has given excellent service with my old Windows computer. However, when trying to print pictures or photos via Photoshop Elements 11, the best results I can get are using the Colour Management and Epson Colour controls in the printing options box.
My problem is that after printing the first photo or picture, when I come to print a second, both the Colour Management and Epson Colour Controls are greyed out and showing No Colour Management, The only way I can reset the controls is to shut down the printer and computer and restart.
Could there may be a setting somewhere that I need to adjust please? I have been in touch with Epson and they say that the Epson Colour controls are part of the Photoshop Elements software but a post on the Adobe forum brought no results and I am unable to contact Adobe.
<Edited by Host>

Hello Garry. Thanks for the reply. I guess I should have used a different title from "How do I post a question?" That should come after trying to resolved the colour settings first. However, to answer your question, after experimenting with all the different settings in Photoshop Elements and Epson software, I now start with PSE11 Colour settings then click "no colour management" then after clicking Print, I choose "More Options/Colour Management/Colour Handling/Printer Manages Colour" then I choose "Page Setup/Layout/Colour Matching" which then shows Epson Colour Controls but I also choose "Layout/Colour Management" which then shows "Colour Controls/Mode" I then of course choose an Epson printer profile depending on the paper I am using. I get good results but as I said, the Colour Matching and Colour Controls are then greyed out. Hope that makes sense.

Why is firefox opening a new site (clkmon) when i click on a link, and why does the site grey out and show the message access au site direct?

when i click on a link some times a new site opens with that shows clkmon as adress. when i go back to my homepage the page greys out and shows in french access site au directe. as well i constantly see a white bar that shows on the right side, when i click on the X for closing it opens the clkmon site.

thanx for the help, got rid of the problem

Wi-fi icon greyed out and showing "No Network selected"

I have an iMac (20 inch; early 2009) running Lion and use an Airport Extreme as my router. The Airport Extreme is connected to my computer and all others in the home connect through it wirelessly.
Lately, if the Mac has been off or in sleep mode, when I wake it or turn it o, I'm still connected to the internet but the wi-fi icon is greyed out. When I click on the icon, it shows "No Network Selected" and then begins searching for a network. My network pops up as an available network, but I have to choose it each time.
This never happened until a couple days ago. I haven't made any changes to software, hardware, etc. and all software is up-to-date. The only thing I've done a couple days ago was a soft reset of the Airport Extreme, as my Apple TV was acting strangely. I pushed the reset button and everything was fine with the Apple TV.
No other devices or computers on the network are having any problem with the network.
Could the soft reset have done this? If so, what can I do get the wi-fi and the network to work together again? If not, any suggestions as to how to fix this?
Also, how do I determine the generation of the Airport Extreme? It was purchased in April/May 2009.
Thanks very much.
Sheri

Have you tried power cycling your wireless router? First step would be to turn it off, wait a minute and turn back on. Is this router supporting other wireless equipment, such as computers, and how are they working?
Do a hard reset on the iPad, hold both the sleep and home buttons until the Apple Logo appears.
Reenter all of the network settings manually.
Then try to connect and see if it is working correctly.
Problems like this can be hard to separate router issues from iPad issues until you try several things on each.

Cellular Data turned off, Data Roaming greyed out and shows as on

I've googled the **** out of this and still can't find the answer so here goes.
If I have both Cellular Data and Data Roaming ON and then turn Cellular Data OFF then the Data Roaming label and ON/OFF toggle both turn grey and light blue respectively, but the Data Roaming still shows as ON (in light blue not the regular blue colour). Does this mean that Data Roaming is actually still on? If not, then why doesn't it show as OFF or are we supposed to interpret the fact that it is greyed out to mean that it is actually off when it shows ON?

You're welcome.
I don't see what difference it makes. Cellular Data off means cellular data is off. Someone who is roaming internationally with Data Roaming turned on wants data turned off completely for a period of time can turn Cellular Data off without turning Data Roaming off. When turning Cellular Data back on, Data Roaming is already on.
An iPhone can exchange SMS for certain with Cellular Data turned off, but I don't believe the same applies to MMS.
Having 3G network access on or off has 3G network access on or off only. The same amount of data will be exchanged with 3G access off only at a slower rate. If you download the same photo via a fast broadband connection vs via a much slower old dial-up connection, the same amount of data will be downloaded only slower via the dial-up connection.

I transfered my purchases from my iphone to my mac. All transfers completed. One particular album shows up on the phone but the songs are greyed out and don't play. Itunes shows album as purchased but album is not in my Mac library.

I transfered my purchases from my iphone to my mac. All transfers completed. One particular album shows up on the phone but the songs are greyed out and don't play. Itunes store shows album as purchased but album does not show up in my Mac library. How can I retrieve the album.

So i've found the answer to this by clicking on every menu and setting in the itunes store. It turns out some purchases in the cloud can be hidden probably as the result of an interrupted transfer/sync/backup or a network outage. To unhide purchases 'greyed out ' items , go to the Itunes store (on the PC) click on your account name and select view account. (you'll be prompted for your itunes password) once you are in scroll down to the purchase history section. there should be an option for hidden purchases. click through and click on unhide purchases, redownloadble purchases. any hidden purchases will then show up. click on unhide to reactivate and download. This may only work for purchases in the cloud.
hope others find this useful.

I have a iPhone 5 and I am not able to toggle between the show my caller Id option on and off. How can I do that ??? It always shows greyed out and also because of which I am not able to make outgoing calls. So please help

I have a iPhone 5 and I am not able to toggle between the show my caller Id option on and off. How can I do that ??? It always shows greyed out and also because of which I am not able to make outgoing calls. So please help

Not all carriers allow that to be set using preferences in the phone. Contact your carrier.

HT1338 I had to reinstall my system because I was locked out and now I can't get back any of my purchased applications, not a On my account it shows the newest software purchases. How can I get them back after reinstalling my entire system with an older d

I have a MacBook in Japan. I had to reinstall my system using an older version of the disc that came with my computer because I was locked out and now I can't get back any of my purchased applications, not any of the software updates. On my account it shows the purchases. How can I get them back? None of the websites, such as iTunes seem to explain that...
Thank you in advance,
Erika

Go to an Apple store or authorized Apple service provider.

Help, I can't sync any music to my iPhone 5s or iPad 2 ! :( it says it's finished sync but the music is greyed out and not on my devices.. I've tried unchecking the music and doing it manually. Nothing works. I took it to Apple store Robina no help..

Help, I can't sync any music to my iPhone 5s or iPad 2 ! it says it's finished sync but the music is greyed out and not on my devices.. I've tried unchecking the music and doing it manually. Nothing works. I took it to Apple store Robina no help..

So I have found a common denominator to this phenomenon. After having the same problem, I started to recopy my playlist of 500+ songs in groups of 10-20, 30+, 75+, and then over a 100+. Any music I have purchased from iTunes won't copy, but everything else did. Unsure if I made a playlist called "Purchased" at some point or this is an iTunes default, I also noticed it had some of the songs contained in my other playlist and was showing on my iPhone. Regardless of what I did such as dragging music from that playlist to the other and clearing songs from that playlist, I removed it altogether from the iPhone itself vs. doing through iTunes. After that, music copied fine to my playlist.
So, my theory is that iTunes is getting tripped up on purchased tracks already showing on the phone and all songs are showing grayed out/dotted circle because iTunes can't resolve the conflict with purchased tracks.
Hope this makes sense and is helpful.

I have a Bootcamp partition on my Imac with Mavericks which I can't delete because the Partition Layout is greyed out and is stuck on 'Current'. What can I do?

I have a Bootcamp partition on my Imac with Mavericks which I can't delete because the Partition Layout in Disk Utility is greyed out and is stuck on 'Current'. What can I do? I was trying to install Windows 8.1 but apparently, this is not yet possible.
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Whenever I used BootCamp Assistant my choice to 'Install or remove Windows 7 or later version' was greyed out. Finally I went to Disk Utility to repartition but the Macintosh HD and BootCamp disk partition functions were also greyed out (even if I started up from Recovery mode holding down option, command and 'R' and choosing Disk Utility). BootCamp Assistant gives the error message 'The startup disk cannot be partitioned or restored to a single partition' with additional small script 'The startup disk must be formatted as a single Mac OS Extended (Journaled) volume or already partitioned by Boot Camp Assistant for installing Windows', and DU gives the error message 'The full size of the Fusion drive is not available for repartitioning'.
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My problem is fixed now, thank you. It was caused by my changing the Boot Camp partition's 'RAID1' to 'RAID0'. If I hadn't done that, Boot Camp would still have been able to 'restore' back to the one partition. It was fixed with the help of Applecare by using a terminal and typing a command to erase the IP of the Macintosh disk (not the volume) as well as the IP of the Bootcamp partition (if I remember correctly), but then I had to restore the OS and all my applications and data etc which I had previously backed up using Time Machine. I haven't taken note of the exact command terminology used. It would be wise to speak to Applecare about this if possible.
Two words of warning, 1. According to the cause of this problem, it might be wise, after reinstalling the ops system to reinstall all extra applications one by one, manually, in case a similar problem arises again. Then manually copy back all data. Or the Mac user could use the Time Machine backup and then uninstall all the added apps then re-install them one by one manually. 2. Beware as after all this the user might not have the 'Recovery partition'. There is a small recovery partition (a few 100 Mb is size) which comes with all later Macs. After all this is done this tiny partition might not be there anymore and the user might have to re-install Mavericks again to get it back, or just install the upcoming update of Mavericks due in a month or so.

Hi, I just got done installing IOS 7 and now whenever I send an i message my email shows up on the other phone. My phone number is greyed out and doen't give me the option to click it. Please help!

Hi, I just got done installing IOS 7 and now whenever I send an i message my email shows up on the other phone. My phone number is greyed out and doen't give me the option to click it. Please help!

Where is the phone number on the iPod?
If you have an iPhone with iOS and use the same ID for Messages and FaceTime as on the iPod the iPhone's phone number will be listed for Messages and FaceTime on the iPod.
If you changed phone numbers on the iPhone, sign out of Messages and FaceTime and then sing back in. Then do the same a little while later on the iPod.
For some info see:
iOS: About Messages

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I have purchased & downloaded Adobe 6 (standalone,not CC} Panorama and HDR are greyed out and not useable? Appreciate any words of wisdom

i have purchased & downloaded Adobe 6 (standalone,not CC} Panorama and HDR are greyed out and not useable? Appreciate any words of wisdom

Your parental controls are likely restricting you: Settings>General>Restrictions, then toggle to "ALL" on shows/movies etc

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Hi there,
It sounds like the album didn't completely download. I would recommend deleting the effected tracks from your iTunes library and redownloading them from the iTunes store. Take a look at the article below for more information.
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/HT2519
-Griff W.

I have recently copied my iTunes to a new computer using the instructions from Apple site, via an external drive. My iPod will not sync on the new computer. The option to sync automatically is greyed out and it won't let me set it. How do I resolve?

I have recently installed iTunes on a new Windows 8 laptop and copied from my old XP system using an external drive. This all went ok. The problem is that i can't get my iPod classic to sync on the new laptop. I did a factory reset and re-install. It still won't sync. When I hit the 'sync' icon it does nothing. In the Options screen the option to automatically sync is greyed out and doesn't allow me to enter anything in the box. How can i resolve this?

You need iTunes on the computer. There is no iTunes for your phone. See:
Locked Out, Forgot Lock or Restrictions Passcode, or Need to Restore Your Device: Several Alternative Solutions
1. iOS- Forgotten passcode or device disabled after entering wrong passcode
2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
3. Restoring iPod touch after forgotten passcode
4. What to Do If You've Forgotten Your iPhone's Passcode
5. iOS- Understanding passcodes
6. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
Forgotten Restrictions Passcode Help
You will need to restore your device as New to remove a Restrictions passcode. Go through the normal process to restore your device, but when you see the options to restore as New or from a backup, be sure to choose New.
Also, see iTunes- Restoring iOS software.

Using Mavericks OS, purchased program through App Store of which had problems with current OS, therefore deleted program with intent on reinstalling same from App Store, I am unable to redownload this program because it is greyed out and shows installed.

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