Using media controls to control itunes

so im using Windows xp and a Hp keyboard and i would like the media controls to be usable for itunes. I talked to Hp and they said its not their problem =/

I have two different Microsoft wireless keyboards and another 2 laptops and none of them work unless iTunes is in focus.
Surely skipping songs while not having iTunes in focus is a fundamental requirement.
There are complaints about this all over the net and everyone I talk to is aware of this problem.

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