Using mobile abroad

I am on holiday in Gran Canaria and before leaving the UK I spoke to t/mobile customer services, told them what I was doing and where I was going and the dates. Customer services said not a problem it will cost you £25 and all you have to do is when you land in Gran Canaria is switch your mobile off and then back on and it will automatically pick up the service.......Supprise Supprise I have no service and talk about my frustration at trying to contact t/mobiule they are a joke. So T/Mobile expect a call when I return you have left me flaming angry to say the very least

Hi
Sorry to hear you are having a problem.
Have you tried doing a manual network selection in settings to see if you can manualy select a network?
Also try re-booting the device.
Thanks.

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When you went back to the place where you purchased this phone, & asked them, what did they say?
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          ls_object   TYPE borident.
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~Lyssa

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Hi,
Sorry for my interrupting.
Based on your description, I understand that forward an email with an embedded image from mobile devices, then
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check if it’s suitable for current situation.
Images in email message disply a "red x" instead
of the image if the Cache value in the registry is incorrectly configured
If anything I misunderstand or any update, please don’t hesitate to let us know.
Hope this helps.
Best regards,
Justin Gu
Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Support, contact [email protected]

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Hi and Welcome to the Community!
To use the proprietary BB services (including Push email capability, native browser, BBM, etc.), you must have an adequate data plan from your carrier. The carriers host BIS (BlackBerry Internet Service) for their BB users. Typically, BIS is not available via generic data plans. Many carriers call what is necessary The Blackberry Data Plan. Whatever they call it, it is the carrier who delivers BIS to their BB users -- contact them for assistance. Once you have a BIS-capable data plan on your BB (at whatever fees your carrier will charge, btw), your BB-proprietary services will function (e.g., you will have Personal/Internet Email added to the email setup wizard, your BBM will function, etc).
http://www.blackberryfaq.com/index.php/What_do_I_need_a_Data_Plan_for%3F
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Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
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Using mobile abroad

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