Using my girlfriend's ipad to play my music on traktor without getting the 90 day message.
I want to download a few of my previous purchases on to my girlfriend's ipad so that I can have a mix using traktor. When I try to download my previous purchases in iTunes there is a message saying that this device will not be able to download purchases from any other user ID (I.E hers) for 90 days. Obviously this is totally impractical. Is there any way around this? If not, why not? We share the ipad so this makes things extremely difficult.
Sort it out, apple. You can't seriously be suggesting that everybody who wants to use a device has to buy one for themselves. People do tend to share things with each other sometimes, or is this now against your company policy?
Hi turbo87,
We recognize that there are always times when a purchase doesn’t meet a customer’s level of expectations, and its one reason why we have our Return and Exchange Promise. We want this policy to be used to its full advantage and to help us monitor it, we use a system called The Retail Equation (TRE). I’m sorry to hear of the frustration this has caused you, especially as it sounds like this was something you were unaware of.
TRE is a separate third party company that is set in place to track returns and exchanges on an individual level to keep our prices lower for customers. It monitors frequency of returns, but does consider additional factors such as someone’s purchase history before a ban is placed on an account. As you may be aware, this ban is not a permanent one, as it should expire after 90 days. For more information about The Retail Equation for Consumers, you can read about it on their website.
Having said this, I’d like to take a closer look into your particular case, so I’ve sent you a private message to collect additional information from you. You may view it by logging into the forum and clicking on the envelope icon in the upper right-hand corner of the page.
Thank you for posting,
Alex|Social Media Specialist | Best Buy® Corporate
Private Message
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