Using my own domain name

I'm thinking of changing my broadband to BT infinity.
This a warning I'm consistently getting from others...
"If you're looking to move to BT I'd strongly recommend you get e-mailed confirmation that the service they provide will allow you to send e-mail out from your own domain name, as many of the consumer BT packages don't allow this, forcing you to use a BT based address. Clearly not suitable considering you have your own domain etc."
Can anyone confirm that using another providers SMTP is permitted, and will work?

GrahamRP wrote:
I'm thinking of changing my broadband to BT infinity.
This a warning I'm consistently getting from others...
"If you're looking to move to BT I'd strongly recommend you get e-mailed confirmation that the service they provide will allow you to send e-mail out from your own domain name, as many of the consumer BT packages don't allow this, forcing you to use a BT based address. Clearly not suitable considering you have your own domain etc."
Can anyone confirm that using another providers SMTP is permitted, and will work?
Hi. Welcome to the forums.
Not sure where you got that warning from, as in general it's not true.
The only thing that is true, is that ISPs typically prevent access to their smtp servers when not connected to the ISP, and if using a non ISP email address - that needs extra steps to be able to send using the ISP smarthosts (e.g. mail.btinternet.com).
"Home ISPs" are different to specialist domain sellers.
I use BTinternet and my own smtp server name for my domain without any issues.
It actually depends how your domain name has been set up and whether it's just a name, and not specifically using any associated smtp server.
In this case, you need to go through something called address verification (with BTinternet) and associate a domain email address with the BTinternet email address (e.g. see my shortcuts - link below - option 0e).
You typically can't use mail.yourdomain etc as the smtp server, unless that's been specified as part of your domain package - usually at extra cost as you would be using the domain seller's servers.
http://www.andyweb.co.uk/shortcuts
http://www.andyweb.co.uk/pictures

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