Using Nik Silver Efex 2.0 in Photoshop

I am editing a picture using Silver Efex 2.0 through Photoshop filters. When I am completed I click on OK and get a message that Photoshop has stopped working and the program closes. My work is lost. Any ideas on the issue?

I appreciate your quick response.
I am using Adobe Ps CC 64 bit running on Windows 7. My computer has an Intel Core 2 Duo CPU 8400 @ 3.00 ghz. There is 4.0 GB RAM and it is a 64 bit operating system.
Thanks.

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    Adobe Photoshop Version: 14.2.1 (14.2.1 20140207.r.570 2014/02/07:23:00:00) x64
    Operating System: Windows 7 64-bit
    Version: 6.1 Service Pack 1
    System architecture: Intel CPU Family:6, Model:7, Stepping:10 with MMX, SSE Integer, SSE FP, SSE2, SSE3
    Physical processor count: 2
    Processor speed: 1995 MHz
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    Free memory: 1308 MB
    Memory available to Photoshop: 2436 MB
    Memory used by Photoshop: 60 %
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    TextComposer: Latin
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    License Type: Subscription
    Serial number: 96040037841888554687
    Application folder: C:\Program Files\Adobe\Adobe Photoshop CC (64 Bit)\
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    Multiprocessor Support 14.2.1 (14.2.1 x001)
    Neon Glow 14.2.1
    Note Paper 14.2.1
    NTSC Colors 14.2.1 (14.2.1 x001)
    Ocean Ripple 14.2.1
    Oil Paint 14.2.1
    OpenEXR 14.2.1
    Paint Daubs 14.2.1
    Palette Knife 14.2.1
    Patchwork 14.2.1
    Paths to Illustrator 14.2.1
    PCX 14.2.1 (14.2.1 x001)
    Photocopy 14.2.1
    Photoshop 3D Engine 14.2.1 (14.2.1 x001)
    Photoshop Touch 14.0
    Picture Package Filter 14.2.1 (14.2.1 x001)
    Pinch 14.2.1
    Pixar 14.2.1 (14.2.1 x001)
    Plaster 14.2.1
    Plastic Wrap 14.2.1
    PNG 14.2.1
    Pointillize 14.2.1
    Polar Coordinates 14.2.1
    Portable Bit Map 14.2.1 (14.2.1 x001)
    Poster Edges 14.2.1
    Radial Blur 14.2.1
    Radiance 14.2.1 (14.2.1 x001)
    Range 14.2.1 (14.2.1 x001)
    Read Watermark 4.0
    Reticulation 14.2.1
    Ripple 14.2.1
    Rough Pastels 14.2.1
    Save for Web 14.2.1
    ScriptingSupport 14.2.1
    Shake Reduction 14.2.1
    Shear 14.2.1
    Skewness 14.2.1 (14.2.1 x001)
    Smart Blur 14.2.1
    Smudge Stick 14.2.1
    Solarize 14.2.1 (14.2.1 x001)
    Spatter 14.2.1
    Spherize 14.2.1
    Sponge 14.2.1
    Sprayed Strokes 14.2.1
    Stained Glass 14.2.1
    Stamp 14.2.1
    Standard Deviation 14.2.1 (14.2.1 x001)
    STL 14.2.1 (14.2.1 x001)
    Sumi-e 14.2.1
    Summation 14.2.1 (14.2.1 x001)
    Targa 14.2.1
    Texturizer 14.2.1
    Tiles 14.2.1
    Torn Edges 14.2.1
    Twirl 14.2.1
    Underpainting 14.2.1
    Vanishing Point 14.2.1
    Variance 14.2.1 (14.2.1 x001)
    Variations 14.2.1 (14.2.1 x001)
    Viveza 2 2.1.11.216
    Water Paper 14.2.1
    Watercolor 14.2.1
    Wave 14.2.1
    Wavefront|OBJ 14.2.1 (14.2.1 x001)
    WIA Support 14.2.1 (14.2.1 x001)
    Wind 14.2.1
    Wireless Bitmap 14.2.1 (14.2.1 x001)
    ZigZag 14.2.1
    Optional and third party plug-ins:
    Analog Efex Pro 1.0.11.216
    BackgroundFilter 2.2.11.216
    Camera Raw 8.4
    Camera Raw Filter 8.4
    Color Efex Pro 4 4.3.11.216
    Dfine 2 2.2.11.216
    FineStructuresFilter 2.2.11.216
    HDR Efex Pro 2 2.2.11.216
    HotPixelsFilter 2.2.11.216
    Merge to HDR Efex Pro 2 2.2.11.216
    Nik Collection Selective Tool 2.1.16.216
    ShadowsFilter 2.2.11.216
    Sharpener Pro 3: (1) RAW Presharpener 3.1.11.216
    Sharpener Pro 3: (2) Output Sharpener 3.1.11.216
    Silver Efex Pro 2 2.2.11.216
    SkinFilter 2.2.11.216
    SkyFilter 2.2.11.216
    StrongNoiseFilter 2.2.11.216
    Plug-ins that failed to load: NONE
    Flash:
    Adobe Exchange
    Kuler
    Installed TWAIN devices: NONE

    The solution in my case when I posted this was to contact Google who sent me files that disabled the GPU, updating the driver didn't do the trick. The crashes stopped when the GPU was disabled but Nik was painfully slow.
    No I have a new machine with a more powerful GPU and everything worked fine for a while then Colour Efex started to crash when I opened it in PS. Google gave me a link to AMD where I got the latest driver and now I think it's working again, I'm not sure because I have not done much work lately.
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    Good luck !

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    A

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    I have Photoshop CS5 and purchased the Adobe tool suite.  The first year all the tools worked and now only the tool Vivenza works.  All the other such as Silver Efex and Color Efex do not work.  Can you help?

    Hi kilotwelve,
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    Without proper system and version info as well as details about your files nobody can tell you anything.
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    Thank you I will try that , my pc can not handle photoshp cs 6 and the CC version would like to take the CS6 version off but before i do that Iwant to make sure Nik Software will work with the CC version Love my nik software

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