Using Office 365 Subscription

I have the Office 365 subscription and when I try to use Skype to make a call it says that I have insufficient credit. I have tried from both my Windows Surface RT and my Android phone. I am new to Skype and would like to begin to use this program. Please help......

I have MS Office 365 subscription, but all my calls are paid. Can you help me?

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Cannot use Office 365 Subscription

Hey all,
So I have a Office 365 subscription with 60 mins free per month. This subscription shows on my account.
I have signed into my Android phone with the same account yet cannot make any calls, says to buy credit or a subscription.
I thought maybe this was due to mobiles sometimes being classed as non-geographic. So went online to buy a subscription but it said I had one and it would overlap. Checked the details of the Microsoft Office 365 plan and should include mobile and landline numbers to the UK(where I am dialling to/live).
Please help thanks

Hi and welcome to the Skype Community,
UK mobile are not included, where did you read that? The list of included destination countries is to be found here: http://www.skype.com/en/offers/office365/
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↓ Did my reply answer your question? Accept it as a solution to help others, Thanks. ↓

Project Pro for Office 365 without Office 365 subscription

I've been looking for hours and can't determine if I have to have an Office 365 subscription to purchase Project Pro for Office 365. I have a user at our organization that needs Project Pro. There are no Office 365 accounts. The price point
of <$30/month seems more attractive than the $1,200 up front cost.
If I do need an account, does that mean I have to pay for the cost of an Office 365 account as well, or is that included?
Can there be an Office 365 account on a computer already running Office 2013? or will it conflict with products already installed? I can't believe there's no readily available answers anywhere on their website or under the product information.
Everyone just seems to assume that you're running Office 365 already.

I believe you can purchase Project Pro through a subscription without also purchasing Office 365 (Word, Excel, PowerPoint). What is not included if you don't have an Office subscription is you wouldn't have SharePoint nor Lync nor Excel (used for Visual
Reports in Project).
I agree the documentation is confusing but I think the reference to Office 365 is the deployment method of running Project as an SaaS (software as a service) application.
It is reverse of what you are talking, but I successfully run Project as an MSI installation alongside an Office 365 subscription.
One way to check its functionality with your current installation is to install a trial version.

Office 365 subscription - 60 minutes included

I purchased a product from Microsoft and i was given free 60 minutes of skype credit to call which is already active but i really dont know how to use it because whenever i dial a number it kept telling me i dont have credit.

EAPR99 wrote:
I have an active Office 365 subscription which includes 60 minutes. I am trying to call a landline number in a country that is included in the list of allowed countries but every time I try to call I get the message that I do not have credit.
Hello and welcome to the Skype Community.
Subscriptions specifically exclude your calling destination - Colombian rural areas - LEX
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.

We have office 365 subscription and we need to merge our Microsoft Dynamics CRM online subscription to office

Hi,
We have office 365 subscription and we need to merge our Microsoft Dynamics CRM online subscription to office 365
For organization: Softtrends Software Pvt Ltd (https://softtrendssoftwarepvtltd.crm5.dynamics.com)
Office 365 organization : Softtrends Software Private Limited
[email protected]

Hi there,
If you already have two different Microsoft Online services accounts, then this is no easy task. If you sign up for two Microsoft Online services, using two different Microsoft Online services ID's, you basically need to choose which one to throw away, and
then do a migration from one to another.
If you have a lot of data in both of them, you could cross your fingers, and make a Service Request to Microsoft, hoping that they could do some magic for you, or at least tell you which migration track that's the easiest one.
The important part is that you first sign in to the service you want to keep, and then register for a new one using Sign in, in stead of Sign up. This way they are automatically liked to the same Windows Azure Active Directory tenant.
I hope I understood your question, and was able to help you here.
/Anders Eide

Stream 7 - Reinstall local Office 2013 from Office 365 subscription

Ok, I signed up for my free year of 365 3-4 weeks ago. Doing so resulted in downloading the desktop Office 2013 for a local install.
Takes up a lot of valulable space, and there are a few Office apps I rarely use (Access, etc.) Mostly Word, Excel and PP.
So, I'd like to remove the apps I don't use, but in the case I want to use them later - how do I reinstall them? The download occurred "automagically" as a result of the Office 365 subscription/signup process - I have no D/L to reinstall. Nor, do I believe, do I have a key to take an existing install and install and activate.
So - how can I D/L and install later? And possibly determine just what my key is for that day?

Due to limited storage, the installation folder/files is not downloaded into the device. The only way you can reinstall the MS Office is by doing recovery but will wipe out your data. After recovery you need to use the same account you used the fisrt time you registered your Office.
Hope this helps.

Using Office 365

Can I use Office 365 on imac and ipad?

Microsoft just came out with apps for iDevices. I haven't read up on them because I don't plan to get it, but my understanding is that the apps are free, but to create or edit content you need the office 365 subscription. So it may work now.
I also understand that it's not a universal app, meaning that if you have both an iPhone and iPad you'd need to buy/download each version. (no idea if your office 365 subscription works on any device or if there's a limit)
I'd read up on it in the app store and possibly over on Microsoft's site (it's their app, it's on them to explain and support it) and then make the decision best for you.

Anyone using Office 365 but still flooded with spam emails / phishing attempts?

How are you dealing with it?New article published todayon configuring SpamTitan for Office 365 frommaximum protection. You can read the articlehere.The article outlines some reasons that companies use SpamTitan along with an Office 365 subscription, among them:A greater level of protection.A higher spam catch rate.A greater level of customizationBetter outbound mail controlsBusiness continuity.Any questions please get in touch.Regards,Geraldine
This topic first appeared in the Spiceworks Community

Hi DT655,
Thanks for your reply. Since my original post I have upgraded and subscribed to Office 365 Midsize Business. All has gone well, everything has been migrated over and all has been synced correctly.
Except my BlackBerry Z10 where Calendar syncs everything going forward, but only three months back. My BB PlayBook is the same (only three months back). However, my desktop and iPads sync all events going back many years.
I have followed your instructions by deleting my old e-mail accounts on both my Z10 and my PlayBook and reinstalled them using the Microsoft Exchange ActiveSync, but it is still the same - only three months back on both BB devices.
As my other devices sync all events going back many years, and as there used to be an option within the old BB Desktop Manager to sync All Events, I am sure the restriction I now have must be a BB issue and not an Office 365 issue. Do you agree, and do you know where I can get to some settings that allow me to change the three month default?
Thanks.

Having trouble removing a student email account from the Windows Mail App because the school has started using office 365 for thier email which i dont have access to

I was wondering if anybody has any ideas on how to remove a gmail account that was set up by a community college for use on their mail servers and then find out that after awhile they have locked you out because they have started using office 365 for their
emails and you are left with a student email account that you have no idea how to delete because you have missied out on deleting it before they changed to a different email provider?
Anybody with ideas please help because I don't know what to do

Hi,
Regarding to Windows Mail App, do you mean the Modern UI App in Windows 8.1? Do you mean that you want to remove the email account from Mial App? Generally, we can simply remove the account by the "Account" option in Mail App (Open Mail App, move
the mouse the right chram bar, click Account, then click the mail account\Remove account), but if the email acocunt is tied with the Microsoft Account which is used on the pc, in that case, it is unavailable to remove the email account, you need to contact
your college to disconnect the Microsoft Account.
If I'm misunderstanding something, please free correct me.
Regards
Yolanda Zhu
TechNet Community Support

Can we buy project pro for office 365 even if we don't have Office 365 subscription?

hi,
can we buy project pro for office 365 even if we don't have Office 365 subscription?
Thanks

Hello,
Yes you can buy just Project Pro for Office 365 without Project Online.
Paul
Paul Mather | Twitter |
http://pwmather.wordpress.com | CPS |
MVP | Downloads

Query about using Office 365 as a file server

Hey,
At my workplace we are looking to change our method of storing files, as it stands we have an old machine which we connect to via the LAN.
As we have expanded, other people need access to this from afar and we have looked at Office 365 Education, my understanding is that everyone gets 25gb on their own local area. How would we go about getting 100-200 GB of space on a standalone area.
E.G a virtual server which everyone can access, as an admin can I restrict who views which directories?
My understanding is that I would need to make a user account called "Company Server" and share the folders via SkyDrive and only upgrade that account?
Thanks again

The storage for OneDrive for Business (SkyDrive Pro) is now 1TB for each user. OneDrive for Business is a good place for storing users' working files, the kinds of files you'd typically find in user home directories.
You can use Office 365 like a file server through the use of mapped network drives. Here's how to set one up support.microsoft.com/en-us/kb/2616712. You can also script the network drive setup process with Powershell. Check
http://www.lieben.nu/numb3rs/?page_id=129 and
http://office365drivemap.codeplex.com/
Myles Jeffery | Thinkscape Limited
Try mapping OneDrive for Business and team site libraries to network drives with Zee Drive, its easy!
Try our file share migration tool for OneDrive for Business and SharePoint Online Office 365

Office 365 subscription - 1st day of month shows 16 min left, should show 60 min instead

Hi! I have an Office 365 subscription with 60 min calls to landlines through Skype included.My subscription should be renewed each month with 60 min, starting at the beginning of the month, and I can clearly see this in the orders:However, when I log in and check my subscription on my account page, I see that only 16 min are left, until August 10...why does this happen?

mariacoryna wrote:
I guess it's not normal to have 10th August as renovation date (August appeard also while checking my profile in June...).
Hello and welcome to the Skype Community.
We renew minutes on the anniversary of the day you signed up. This would mean you signed up on the 10th, so the renewal date each month for you is the 10th.

Re: Office 365 subscription - 60 minutes included

Hi,
Similarly, I do have active Office 365 with the 60 minutes (as it shows on my profile page) and I do have the latest windows softwares. Yet, when I try calling it tells me I do not have an active subscription.
Any thoughts on what I may do?
Thank you much.

EAPR99 wrote:
I have an active Office 365 subscription which includes 60 minutes. I am trying to call a landline number in a country that is included in the list of allowed countries but every time I try to call I get the message that I do not have credit.
Hello and welcome to the Skype Community.
Subscriptions specifically exclude your calling destination - Colombian rural areas - LEX
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.

Office 365 subscription - 60 minutes

Hello Dear,
i have subscripe office 365 purchased since 7 months and i don't see my 60 minutes in my skype account [e-mail removed for privacy and security]
please advise
Regards
Mohamed Nour

i have one skype account connected to my office 365 subscription and never work since first subscription day. in my office account i can see : 'Your Skype minutes are active. Visit your Skype account', in my skype account i can see :
Microsoft account
[e-mail removed for privacy and security]
Skype Name
n48_______
so i have one account for microsoft 365 and one skype account linked together and no active minutes...

Office 365 subscription renewal problem

About 7 weeks ago I received a reminder that my Office 365 subscription would be automatically renewed through iTunes. Recently, it was indeed renewed and my account was charged 119.99. Moreover when I sign into my Apple account, it correctly shows that the subscription is active for another year. The problem is as follows: When I log into my actual Office account, Microsoft says my subscription has expired and I need to renew. While so far my office applications seem to still work (on my Windows computers and iPad), I have lost my 1Tb of OneDrive storage and am unable to manage my installs. I'm afraid that soon the applications will stop working completely. Anybody else experiencing this issue?

As of today, I also cannot properly access my Office programs. Like you, this is a catastrophe for me since I depend on Office for my work. I contacted Microsoft (by chat) and told them that (1) although my subscription was autorenewed on iTunes for one year, and (2) that I had the receipt from iTunes store to prove it, Microsoft nonetheless proceeded to cancel the subscription after only two 2 days. The help person informed me that nothing could be done by Microsoft, and that I had to get in touch with Apple. I sent Apple an email yesterday, and hopefully they will get back to me very soon with an immediate solution to this EXTREMELY ANNOYING PROBLEM.

Using Office 365 Subscription

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