Using old eprint address on new printer

I previously set up and used eprint on an hp photosmart C310 all-in-one printer. The printer died. Today I purchased a photosmart 6520 all-in-one and while setting up eprint I attempted to use my old eprint email address. The system would not allow this and is forcing me to use something totally new. I don't want a new address. How can I reset the system to use my original eprint address on my new printer?

Hello hdorough,
Welcome to the HP Support Forums. I see that you would like to know if you can reuse an ePrint email address that was connected to another printer.
Once has ePrint email address has been claimed it is no longer available to be used again.
Regards,
Happytohelp01
Please click on the Thumbs Up on the right to say “Thanks” for helping!
Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
I work on behalf of HP

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Hi Ajay60610,
If your printer is ePrint enabled you can register it the cloud and get an email ID for your printer.
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"Although I work for HP, I'm speaking for myself and not on behalf of HP"--Please mark the post that solves your problem as "Accepted Solution"
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Using old eprint address on new printer

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