Using Outlook on 3 devices.

We have a user that likes to use outlook on 3 devices on the same time. (1 Terminal server session, 1 laptop, 1 desktop)
When starting outlook on all the devices the third one fails to connect.
We changed the throttling policy to higher values, but it doesn't make any sense. What can i do?
OS Server: Windows 2008 R2
Exchange version & SP & RU/CU: Exchange 2010 SP3 RU8v2
Roles distribution: 1 Multirole
Physical / Virtualized Environment: Virtual, VMware
Production / Test Environment?: Production
OS Client: Windows 7 Outlook version: 2010 on two clients, 2013 on the third.

Hi,
Please check whether there is any event logs in your server side, such as Event 9646. There is the maximum allowable sessions per user specified by Maximum Allowed Sessions Per User value. By default, sessions per user are limited to 32, and service sessions
per user are limited to 16.
We can change the Session Limits in Registry Editor. For more information about this, please refer to:
https://technet.microsoft.com/en-us/library/ff477612%28v=exchg.141%29.aspx?f=255&MSPPError=-2147217396#SL
Regards,
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]
Winnie Liang
TechNet Community Support

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