Using packaged install, asks for serial. Proxy issue?

We have a very tight proxy on our production machines, we are trying to install a package created from the Creative for Teams packager on one of these production machines and it's asking us for a serial number.
I've allowed *.adobe and adobelogin.com is there another domain that it needs to connect to to get the proper licensing info.

Search is your friend....
http://discussions.apple.com/thread.jspa?messageID=7808470&#7808470

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