Using PhotoShop CC v2014.1.0 I can't save files as PDFs - I get a program error
I have tried a couple of different files now. In the past I could save my files as PDF copies, but just recently it has been generating errors. I thought the first one was due to the size of the file but I just tried it again on a small file with the same "program error".
So the question then becomes, what do the files that won't save as PDF have in common but at the same time they don't share with other files.
And when I said that a font would cause the issue, this was in regards to using a specific font. Generally one that is corrupt in some fashion or was poorly created. First, try the steps here: Troubleshoot fonts | Photoshop CC, CS6, CS5
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Is there a way to save the files? Thanks.ronamater60 wrote:
Do not purchase... Adobe creating problems everywhere. Use the trial if
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While that may be true for you, it is not a common problem for all users. I use both Reader and Acrobat (along with many other Adobe applications) without issue daily on multiple computers with multiple Operating systems so your statement is way to generalized to be helpful.
Have you tried getting help in this forum before? -
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Adobe Photoshop Version: 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00) x64
Operating System: Mac OS 10.10.3
System architecture: Intel CPU Family:6, Model:58, Stepping:9 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, HyperThreading
Physical processor count: 4
Logical processor count: 8
Processor speed: 2300 MHz
Built-in memory: 8192 MB
Free memory: 4665 MB
Memory available to Photoshop: 7059 MB
Memory used by Photoshop: 70 %
Image tile size: 1024K
Image cache levels: 4
OpenGL Drawing: Enabled.
OpenGL Drawing Mode: Advanced
OpenGL Allow Normal Mode: True.
OpenGL Allow Advanced Mode: True.
OpenGL Allow Old GPUs: Not Detected.
OpenGL Version: 2.1 NVIDIA-10.2.7 310.41.25f01
OpenCL Version:
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Video Card Renderer: NVIDIA GeForce GT 650M OpenGL Engine
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Video Card Renderer: NVIDIA GeForce GT 650M OpenGL Engine
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Main Display
Display Depth:= 32
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Serial number: 92629107631240972642
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Required Plug-ins folder: KerrysHD:Applications:Adobe Photoshop CS6:Adobe Photoshop CS6.app:Contents:Required:
Primary Plug-ins folder: KerrysHD:Applications:Adobe Photoshop CS6:Plug-ins:
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adbeape.framework adbeape 3.3.8.19346 66.1025012
AdbeScriptUIFlex.framework AdbeScriptUIFlex 6.2.29.18602 66.490082
adobe_caps.framework adobe_caps 6.0.29.0 1.276181
AdobeACE.framework AdobeACE 2.19.18.19243 66.492997
AdobeAGM.framework AdobeAGM 4.26.17.19243 66.492997
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AdobeAXEDOMCore.framework AdobeAXEDOMCore 3.7.101.18636 66.26830
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AdobeJP2K.framework AdobeJP2K 2.0.0.18562 66.236923
AdobeLinguistic.framework 17206
AdobeMPS.framework AdobeMPS 5.8.0.19463 66.495174
AdobeOwl.framework AdobeOwl 4.0.93 66.496052
AdobePDFL.framework AdobePDFL 10.0.1.18562 66.419471
AdobePDFSettings.framework AdobePDFSettings 1.4
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AdobeScCore.framework AdobeScCore 4.2.12.18602 66.490082
AdobeUpdater.framework AdobeUpdater 6.0.0.1452 "52.338651"
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amtlib.framework amtlib 6.0.0.75
boost_date_time.framework boost_date_time 6.0.0.0
boost_signals.framework boost_signals 6.0.0.0
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boost_threads.framework boost_threads 6.0.0.0
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dvacore.framework dvacore 6.0.0.0
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dvamediatypes.framework dvamediatypes 6.0.0.0
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dvatransport.framework dvatransport 6.0.0.0
dvaunittesting.framework dvaunittesting 6.0.0.0
dynamiclink.framework dynamiclink 6.0.0.0
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hydra_filters.framework AdobeAIF 3.0.00 62.490293
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Can't Save - File In Use Or Left Open
So, got the oft-reported error just now. Still using CS4, until Monday or Tuesday.
The file was a placed image in InDesign, and opened into Photoshop using the Edit Original feature. Made my changes, hit Save, got the "file in use" error.
Used What's Keeping Me to see what process was preventing me from saving the image... drum roll please... it's InDesign.
So, how to use the Edit Original feature if you can't save your work to update the link when you're finished???This message is a reply to the first "Spiers" reply to my post, not the one referring to Windows.
Which widget are you referring to? The mini icons to the right of my forum ID at the top are New, Your Stuff, History and Browse. None of these offer anywhere to go related to my post. They just dump you in another random area of the forums or to your own post or account history.
However, there is to the right, a sidebar that reads: "More Like This" which offers links to posts that DO relate to my problem. But, they DO NOT offer a solution. You, like the moderator in the PS forum, are basically telling me the same thing: Please take your issue somewhere else.
Why can't I get a direct answer, maybe like "Abobe is aware of the problem and is working on a patch" or "as obvious that it appears to be a CS issue, the problem is actually with OS X, etc." Don't give me the bum's rush. -
Updated photoshop cc and I can't save files now
Updated photoshop cc and I can't save files now
No, but before anyone can help you, you'll need to tell us what version of Photoshop you are using, and what your new update status is. Plus we need to know what your operating system is.
[edit]
Whoops. Just noticed that you mention CC, so I guess you are talking about 14.1. So what is your OS? -
I'm using CS5 extended on a Mac and can't save png's
I'm using CS5 extended on a Mac and can't save png's. The program stops responding and I have to force quit.
Thanks.
I am in RGB colour space, but when I try to save a PNG photoshop stops responding and I have to force quit.
I have found a way to save PNG's using Preview, but it is worrying that PS crashes on me. -
Hi, I am using HP11 and iPlanet web server. When trying to upload files over HTTP using FORM ENCTYPE="multipart/form-data" that are bigger than a few Kilobytes i get a 408 error. (client timeout). It is as if the server has decided that the client has timed out during the file upload. The default setting is 30 seconds for AcceptTimeout in the magnus.conf file. This should be ample to get the file across, even increasing this to 2 minutes just produces the same error after 2 minutes. Any help appreciated. Apologies if this is not the correct forum for this, I couldn't see one for iPlanet and Web, many thanks, Kieran.
Hi,
You didnt mention which version of IWS. follow these steps.
(1)Goto Web Server Administration Server, select the server you want to manage.
(2)Select Preference >> Perfomance Tuning.
(3)set HTTP Persistent Connection Timeout to your choice (eg 180 sec for three minutes)
(4) Apply changes and restart the server.
*Setting the timeout to a lower value, however, may prevent the transfer of large files as timeout does not refer to the time that the connection has been idle. For example, if you are using a 2400 baud modem, and the request timeout is set to 180 seconds, then the maximum file size that can be transferred before the connection is closed is 432000 bits (2400 multiplied by 180)
Regards
T.Raghulan
[email protected] -
cd drive on my laptop not seen as a device. Can refresh itunes and device appears but get unknown sync error 13019 when transferring cd's to my nano. The cd's appear on the nano when it's connected to itunes but aren't there when I disconnect?
Satellite L675-S7113 Specifications (PSK3AU-07C02S)
Satellite L675-S7113 Support Page
rwls wrote:...since I got it 3 years ago I've been unable to burn an audio CD from ITunes or Windows media although it worked once after the computer had been shut off for awhile..and didn't find the problem until after my warranty had expired...
From your statements above, it sounds like you never tried to burn a CD for at least the first year that you owned the laptop, as it had a one year warranty on it. While you might have used it frequently to install software, play DVDs, Blu-Ray disks, etc, that's unclear from your statements. Nonetheless, it might just be dirty-dusty. So, before deleting-uninstalling any software, and given they're cheap, try a CD-DVD Cleaner Disk first and see if that resolves your problems.
Let us know what happens. Good luck.
Mike -
I am trying to update iTunes so that I can sync my new iPhone. I get a message Error 7 (Windows Error 127). I have uninstalled all Apple software and tried to reload with no luck. I have also cleaned my computer's registry with registry cleaning software. Even tried reloading operating system disk to fix errors. Any ideas?
Hello chathamcpa,
I found an article with steps you can take when you are getting Error 7 when opening iTunes. I recommend following the steps in this article:
iTunes for Windows: "Error 7" message when opening iTunes
http://support.apple.com/kb/ts3074
Thank you for using Apple Support Communities.
Best,
Sheila M. -
How can i save a large pdf document in two parts
how can i save a large pdf document in two parts
i cannot figure this out, either. and i am also not able to set a custom page size to tile (in this case, tabloid/landscape). the dialog box defaults to my ppd for my epson printer (max size = letter) even when i select the drop down for "printing" to a post script file. I've been using illustrator since it's first release and i'm really surprised that this is rudimentary step in finalizing docs for release has been complicated.
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Can't save an edited PDF to the same folder it originated from
Can't save an edited PDF to the same folder it originated from. Error "cannot save the document is read-only or is open by someone else" and then it prompts to save the document to another folder or change the name of the document. This is not what I want to do! Using WIndows 7
Hi JC_AUS,
Thank You for posting on the forums. This can happen if the preview of the document is opened in preview pane in Windows Explorer.
Kindly switch off the preview pane and then try the same.
Thanks,
Vikrantt Singh -
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I make Photoshop .pdf files all the time, but today I couldn't create one. The original file was a large .psd image (26 mb). I get this error message: "Could not save as “sandybell for desert shakedown 02.pdf” because of a program error."
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Can't save file with futura font?
Hi
I'm having a problem saving a file that contains the futura font. This is a font my company had to buy. I never had a problem with CS1 or CS2 using this font.
Once I place the font in the document it will let me save it once. After making changes and trying to save again I get a window that simply says "can't save file". I've tried unchecking the pdf compatible option and the compression option with no change.
I found one thread on this site about clearing out the font cache (by deleting the file C:\windows\system32\FNTCACHE.dat) and that didn't make a difference.
When I'm done with the document I'll be converting the text to outlines but I need a fix will I'm working on the doc.
Thoughts?Mike,
Glad you got it sorted out. After I sent you back the regenerated fonts, I discovered something which I'm posting here for everyone's benefit.
Myle nailed it when he suggested an "an issue with font embedding." The fonts you sent me were all embedding-restricted. It's possible you could have saved your documents had you turned off the PDF compatibility option, but it's moot now.
It's doubtful the fonts I regenerated for you will solve the problem because putting them through my font editor did not remove the embedding restriction. I would bet dollars to doughnuts that your replacement fonts do not have embedding restriction.
To check for the embedding restriction, you don't need a fancy program. Just download this Windows extension from Microsoft and install it. Then, right-click | Properties on any font file will give you a lot more information about that font, including licensing/embedding restrictions. -
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