Using Photoshop6 with Windows 8.1
I was forced to change my hard drive and since then have been unable to use/install Photoshop 6. An error message says the Serial Number is incorrect. It is not. I previously had this version working before I changed the hard drive. Adobe chat tells me that I cannot use it with Windows 8.1 but I know it did before. Can anyone help?
Hi,
Regarding current situation, please try steps in this KB article:
Fix: "This device cannot start" Code 10 error in Device Manager in Windows
http://support.microsoft.com/kb/943104
Also try to delete the corrupted registry keys:
How To Delete the UpperFilters and LowerFilters Registry Values
http://pcsupport.about.com/od/driverssupport/ht/upperfilters-lowerfilters.htm
If the issue still persists, please post back more detailed information about your memory stick and the event log about hardware issue here for further research.
Kate Li
TechNet Community Support
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