Using PP CC and Encore CS6 why does Encore stop working after I select open/create project?

When I go into open an existing project it will me in, but when trying to create a new project, it will act as if it will open and then comes up with the error box "access denied or enocre has stopped working Windows is collecting information about the issue this may take a few moments, and Windows will close the program.

These questions below may be for a different product... but the KIND of information you need to supply is the same, for the products you use
More information needed for someone to help... please click below and provide the requested information
-Premiere Pro Video Editing Information FAQ http://forums.adobe.com/message/4200840

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