Using premiere cs6 and cant see video in source or program monitor only can hear audio

using premiere cs6 and cant see video in source or program monitor only can hear audio

More information needed for someone to help... please click below and provide the requested information
-Information FAQ http://forums.adobe.com/message/4200840
Read Bill Hunt on a file type as WRAPPER http://forums.adobe.com/thread/440037
What is a CODEC... a Primer http://forums.adobe.com/thread/546811
What CODEC is INSIDE that file? http://forums.adobe.com/thread/440037
Report back with the codec details of your file, use the programs below... A screen shot works well to SHOW people what you are doing
http://forums.adobe.com/thread/592070?tstart=30
For PC http://mediainfo.sourceforge.net/en or http://www.headbands.com/gspot/
For Mac http://mediainspector.massanti.com/

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