Using PSE11 on MacPro, using a commercial digital template text editing stuck in upper case, cannot change to LC in any font; tried deleting layer

Using PSE11 on MacPro, using a commercial digital template>text editing>stuck in upper case, cannot change to LC in any font; tried deleting layer

Can you use lower case in other files? If not, then go to the far right of the tool options and click the little four-lined square and choose Reset Tool.

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