Using recovery discs after virus

I have a Toshiba Satellite P775-S7100. I got a virus on it last night and took it to Best Buy. They said that I could use my recovery discs to repair it. I have 5 recovery discs. I put the first one in and let it do its thing, but then it didn't ask for the other 4 discs. Is that because I was only reinstalling the OS (Windows 7)?

It's common for it sometimes not need the last disc, but I've never heard of it only needing the first disc. However, was the recovery successful?
- Peter

Similar Messages

Dv7--6b57nr attempting use recovery disks after virus. Recovery disks fail to load

I am attempting to load the recovery disks for Windows 7 Home Premium. Had a few virus's and the recovery disk installs fails. Have checked the disk within the Bios. The error is as follows: The Recovery attempt has faild. Select one of the following buttons: Save Log; Details; Retry. I don't see any specific errors besides the Recovery attempt has failed. What is the next step that Ineed to do. I have the saved log file HP_SSRD_LOG.SRD.
I have a Serial # of 2CE1480BIX and a product ID of AIT85UA#ABA.
I have attempted to reload after I blanked out the whole drive. That was the only what to get rid of the viruses of the system. I am a tech working for the owner Waymon. Please assist me or tell me exactly what I need to do to get this problem resolved and get the system loaded. Thanks.
Gets to he HP Software Installation now on the five installation try. It then reboots and tries to reload the system.   Here is the error { The Recovery Attempt Failed. Select on eof the Following Buttons:
Save Log ; Details ; Retry.
Here is the file from the Details button. CTOERROR.FLG.txt
[12:53:08.53] Entering Checking OS Edition...
[12:53:08.53] Check RStone.ini file to determine the requried edition.
[12:53:08.58] Exiting Checking OS Edition...
[12:53:08.60] Check if Upgrading Win 7 is required.
[12:53:08.61] Current Edition is [HomeBasic]...
[12:53:08.63] Required [Starter]. Don't need to upgrade...
[12:53:08.63] Required [Starter] ...
[12:53:13.28] Required [Starter] Edition. But, OS is not [Starter]...
[12:53:13.28] Upgrading OS edition might have some problem...
Deployment Image Servicing and Management tool
Version: 6.1.7600.16385
Image Version: 6.1.7601.17514
Current edition is:
Current Edition : HomeBasic
The operation completed successfully.
Component: TDC Preinstall Diagnostic Tools for Windows 7 - TDC
Error found: No OS Flag set on unit, please use EEPROM to set ~OS SKU~ value = 2
[12:54:04.13] ------------------------------------------------------------------------------------------
***CTO Error condition has been dtected in [Factory Update] phase !! ***
[12:54:04.15] Suggest to create PIN-log and send to TWN PDC NB-PreinPM for further analysis ...
[12:54:04.15] ------------------------------------------------------------------------------------------
[12:52:11.75] Start BBOffline.cmd...
UPDrv=[C:]
[12:52:11.77] Set UIA Error Code to 951
[12:52:12.08] WinPE is 32bit.
[12:52:12.08] Starts [FixUps].
[12:52:12.09] ---------------------------------------------------------------------
[12:52:12.09] FixUps.cmd...
[12:52:12.09] create overall progress info...
[12:52:13.72] FixUps.cmd completed...
[12:52:13.72] ---------------------------------------------------------------------
[12:52:13.72] Starts [Tweaks for SSRD].
[12:52:13.75] ---------------------------------------------------------------------
[12:52:13.75] SSRD Tweaks to change user default locale...
[12:52:13.75] Copy C:\System.sav\Util\TDC\MCPP\FBIRES\FBIUSRES.DLL.
[12:52:13.86] Run "Dism.exe /image:C:\ /Set-SKUIntlDefaults:en-US -image:C:".
[12:52:21.38] ---------------------------------------------------------------------
[12:52:21.38] Launch PININST.exe for Offline ...
[12:52:33.37] Starts [Sleep 10 sec].
[12:52:43.43] Starts [Create RStoneFUpdate.INI].
[12:52:56.48] Starts [create 1GB Pagefile for offline].
Volume in drive C has no label.
Volume Serial Number is 9EEF-EDFF
Directory of C:\system.sav\bbv
11/23/2013 12:52 PM     1,073,741,824 pagefile.sys
               1 File(s) 1,073,741,824 bytes
               0 Dir(s) 44,736,716,800 bytes free
[12:52:56.57] Brand detection.
[12:52:56.87] ---------------------------------------------------------------------
[12:53:43.17] Start SysID Check...
[12:53:43.62] Start Option Code Checks...
SKU_DEF_COUNTRY=[244]
SKU_DEF_SYS_LOC=[en-US]
Reset country in administrator...
Reset country in Default user...
Reset System localed
Deployment Image Servicing and Management tool
Version: 6.1.7600.16385
Image Version: 6.1.7601.17514
Reporting offline international settings.
Default system UI language : en-US
System locale : en-US
Default time zone : Pacific Standard Time
User locale for default user : en-US
Location : United States (GEOID = 244)
Active keyboard(s) : 0409:00000409
Keyboard layered driver : PC/AT Enhanced Keyboard (101/102-Key)
Installed language(s): en-US
Type : Fully localized language.
The operation completed successfully.
Updated System Locale info..
[12:53:59.16] Start PIN Tweaks...
[12:53:59.20] ---------------------------------------------------------------------
[12:53:59.20] PIN Tweaks to hide All for BurnBoot BBV and BBV2 on restored image...
[12:53:59.20] ----------------------------------------
[12:53:59.20] Tweaks for OOBE's Unattend.xml
[12:53:59.20] to pick up the proper file...
[12:53:59.20] ----------------------------------------
[12:53:59.20] rename unattend.org to unattend.or_
[12:53:59.25] ----------------------------------------
[12:53:59.25] without Light Sensor..
[12:53:59.25] ----------------------------------------
[12:53:59.27] This is Restored image by SSRD [SSRD.flg]...
[12:53:59.28] ---------------------------------------------------------------------
[12:53:59.31] Start MIR Tweaks...
[12:53:59.34] ---------------------------------------------------------------------
[12:53:59.34] [MIR Tweaks] ...
[12:53:59.36] ---------------------------------------------------------------------
[12:53:59.39] Start Factory Update(s)...
[12:54:01.28] Start QFE Offline installation...
[12:54:03.96] PININST_OFF: PASSED...
[12:54:03.99] Type C:\System.sav\Logs\BBFindEr.log...
[12:54:04.01] Type C:\System.sav\Logs\BBFindE0.log...
---------- C:\SYSTEM.SAV\LOGS\PININST_OFF.LOG
Result=PASSED
[12:54:04.04] Type C:\System.sav\Logs\BBFindEr.log...
[12:54:04.05] Type C:\System.sav\Logs\BBFindE0.log...
---------- C:\SYSTEM.SAV\LOGS\BBFIND4QFE.LOG
[12:54:04.05] Check FUList.log if there is duplicate Desc...
No duplication.
[12:54:04.13] No Duplicated Desc is found... PASSED.
[12:54:04.13] There was no Factory Update...
I also have to HP_SSRD_LOG.SRD file. What Do I need to do now? Thanks.

Recovery Discs failure is frequent, and unfortunately has many causes. Some things to try that have worked in other cases.>>
1-Enter BIOS and reset to Default settings. Usually it is F9 key,check bottom of screen to be sure. Next F10 to Safe & Exit. Run Recovery again.You can attempt it from the partition now instead of Discs if preferred by tapping away at the F11 key at start up.
2-Scroll down on the page and get> Bootable CD ISO and> ImgBurn to burn the iso image to cd-a guide on using ImgBurn to write an ISO to a disc is Here. Once created, boot from it. Delete any hdd partitions, create one and format. Next try booting from Recovery Discs again.
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Windows 8.1 notebook , recovery using recovery disc

my spouse after spending less than 10 hours in 20 years of having computers in our home thought he had made recovery discs after I purchased his notebook for him.
It turned out he did not follow the instructions correctly and made only 1 recovery disc.
Now I have the recovery discs set but some say to press the F10 key and others say the F9 key, which is the correct way to do a recovery, no speakers are attached right now and it is plugged directly into the wall outlet, not even connected to the Internet.
I purchased it for him with windows 8 pre installed and 8.1 downloaded with the updates, he did a restore but is no longer working correctly, no apps or email,( windows live mail). When he turns it on updates download and then uninstall and then his notebook freezes up, it seems he cannot do a recovery from the partition on his system.
Would someone please tell me the correct way to do a recovery for my spouse so that I can fix his notebook .As I said he rarely uses any computer not even to check his email, he leaves that for me to do.
As for me I am more familiar with windows 7 and hate windows 8.

it is F9 key. The HP instructions here should be helpful:
http://support.hp.com/us-en/document/c03489643#N144
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How to use recovery discs with Satelite Pro 300?

Hello,
I have a Satelite Pro 300 with recovery disc, I would like to give this to my daughter I've copied all i need from it and would like to wipe it,
would be very greatful if you could give me step by step instuctions on how to use recovery disc.
Thanks

To use recovery disc is very simply.
Just do the follow:
- Start your notebook and press F12
- When the boot menu is shown put recovery media into optical disc drive
- Choose CD/DVD drive on the list and press ENTER
- Follow the menu on the screen
- There is nothing you can choose or set. Just follow menu steps and confirm with OK
After recovery image installation leave notebook to complete installation.
Please note: recovery procedure will erase whole HDD and all saved data will be deleted. So, before you start installation back up all your important data.
Thats all!

Compaq Presario CQ57 - 205SO BOOTMGR Missing after using Recovery Discs

Hi..
Try to do a recovery with the Recovery Discs From HP
When everything is complete and you do a reboot....BOOTMGR is missing
and you need to start over
Self test is done OK
Start up test OK
Need some help her
clueless

All HP systems came with a recovery partition on the HDD. The only reason it shouldn't be present is if it was removed or if the HDD was replaced. There might be something wrong with the disks themselves. Have they worked previously or was this the first time they were being used?
You could also try using an official Windows 7 ISO using the product key found on the certificate of authenticity on the underside of the notebook. Windows 7 Home Premium 64 bit can be found here. Make the DVD and proceed to install Windows using it. You would boot from it in the same manner you did the recovery disks. When it comes to activating Windows, you will need to use the phone activation method (it's automated) to use the OEM product key for that system. See DavidPK's answer in this thread for more information.
Using this workaround will get Windows 7 installed. Once that is done, you can install all of the drivers and desired software for your system from here.
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Repair using Recovery Disc for Satellite A100

Is it possible to do a *Repair* on my Toshiba Satellite A100-049 using the Recovery Disc that came with the laptop
Regards

Hi Dr Lamp,
It started about a week ago,when I think I had problems with the Malware /Virus "Fake Alert" where a meesage kept coming up saying I needed to repair or words to the effect. I then lost my desktop and my folders were empty in the start menu, and the screen was black.
I ran McaFee antivirus, Malwarebytes and Super AntiSpyware. I then ran Unhide and rKill. I got the desktop back with a couple of Word documents that would not open but the folders in the start menu where either ok files missing or empty.
I now keep getting redirected when searching but not always, also when I switch the laptop on Photshop opens up as though it is trying to open a file up,there is a message appears Photshop cannot open this kind of document.
The only program I have set to open on start up is McAfee.
I have tried a few system restores with the same result.
After system restore the laptop seems to start up ok, but the next time it is started Photoshop opens again.
I seem to be going round in circles, I really don't want to use the Restore option if at al possible.

HP Windows 8 Recovery Failed (Used Recovery Discs)

Hi. I not sure where to begin.
System Info-
HP Pavilion g6t-2200 Notebook
Windows 8 (64bit)
This is my sisters Computer. Her system was running slow so I was going to reinstall the OS using the Recovery Media I ordered for the system. Ive reinstalled Operating Systems for muliple computers since Windows 2000.
I got 3 Discs titled - System Recovery DVD Windows 8 Recovery Media for Windows 8 Products -
and 1 Application and Driver Recovery DVD.
I started the PC, Went into the UEFI (BIOS) And changed the Boot Options to CD-DVD Drive, Inserted Disc 1 and Restarted
The Recovery Manager Loaded and Started the Factory Image reset.
I inserted All 3 CDs when prompted during the "Reformatting the Windows Partition of the Hard Drive" , "Copying Files required to Restore the Hard Drive" and "Restoring Files to the Hard Drive"
I was then told that if I received any additional Recovery CDs to insert them now. I had that Application and Driver Recovery DVD, But did not insert it and chose to skip, due to the fact the CD did not come in the same Sleeve as the others.
The PC restarted and went through an Installation Process and several Restarts. After all of that, The PC restarted and told me that the Recovery Had FAILED. I was given the option to retry, or create a Dump File.
I am at a lost, Should I have used the disc when prompted? Any support would be nice =D
This question was solved.
View Solution.

Thank you for the Reply.
I did look at this article before doing this reset, But im still getting the error message.
Here is the dump file from this time
As for my 2nd time, I tried, Inserted the 4th disc when asked. Went through the process. I saw the Windows 8 Metro Screen for a brief second. But now im stuck with the error message again.
I cant remember how to hide long Dump Files, so sorry its so long.
P2PP BurnBoot Check Failed
Possible Causes:
1. Yellow-Bang occured at Device Manager
2. Some silent-install failure of applications
3. Found failed at PININST_BBV
4. Found failed at PININST_BBV2
5. Found Memory Dump file
Suggestion:
   1. Checking REGDEV_BB.LOG for drivers
   2. Checking BBApps.log for applications
   3. Checking MEMDUMP_BBV.log for memory dump file
Note[for ODM]:
   If you know which component failed in preinstall process
      after checking above files, please OTS it to the component owner.
   Otherwise, suggest to contact TWN PDC NB-PreinPM or create PIN-Log and OTS it with OTS Category Image
[RegistryDevicesCheck]
Result=FAILED
FAILED DEVICE #0:
Description : USB-IF xHCI USB Host Controller
PNPDeviceID : ROOT\UOIP_BUS_DRIVER\0000
Code         : [31]
[PININST_BBV]
PININST (Mini-FBI) starts at: 18:38:07 Friday, June 21, 2013
[RunOnceThese_CMD#1]
LAUNCHED=> "C:\SYSTEM.SAV\UTIL\CLEANFBI.CMD"
START=> 18:38:13 Friday, June 21, 2013
END=> 18:38:14 Friday, June 21, 2013
RESULT=> Command finished in less than 1 seconds.
>==============================================================================
[RunOnceThese_CMD#2]
LAUNCHED=> "CMD.exe /c MOVE c:\System.sav\FactoryUpdate\boot.wim c:\System.sav\2ndCap"
START=> 18:38:14 Friday, June 21, 2013
END=> 18:38:15 Friday, June 21, 2013
RESULT=> Command finished in less than 1 seconds.
>==============================================================================
[RunOnceThese_CMD#3]
LAUNCHED=> "CMD.exe /c C:\System.sav\Util\Pre-BBV1.CMD"
START=> 18:38:19 Friday, June 21, 2013
Pre-Process=> This is 32bit OS. Skip disabling WOW64 File Redirection....
Post-Process=> This is 32bit OS. Skip enabling WOW64 File Redirection....
END=> 18:38:25 Friday, June 21, 2013
RESULT=> Command finished in 6 seconds.
>==============================================================================
[RunThese_CMD#1]
LAUNCHED=> "C:\System.sav\util\TDC\MCPP\Drivers\ChipsetHHP_BBV.CMD"
START=> 18:38:26 Friday, June 21, 2013
Pre-Process=> This is 32bit OS. Skip disabling WOW64 File Redirection....
Post-Process=> This is 32bit OS. Skip enabling WOW64 File Redirection....
END=> 18:38:44 Friday, June 21, 2013
RESULT=> Command finished in 11 seconds.
>==============================================================================
[RunThese_CMD#2]
LAUNCHED=> "C:\System.sav\util\TDC\MCPP\Drivers\VID1HHP_BBV.CMD"
START=> 18:38:44 Friday, June 21, 2013
Pre-Process=> This is 32bit OS. Skip disabling WOW64 File Redirection....
Post-Process=> This is 32bit OS. Skip enabling WOW64 File Redirection....
END=> 18:38:50 Friday, June 21, 2013
RESULT=> Command finished in 6 seconds.
>==============================================================================
[RunThese_CMD#3]
LAUNCHED=> "C:\System.sav\util\TDC\MCPP\Drivers\AMDVideoHHPPen_BBV.CMD"
START=> 18:38:50 Friday, June 21, 2013
Pre-Process=> This is 32bit OS. Skip disabling WOW64 File Redirection....
Post-Process=> This is 32bit OS. Skip enabling WOW64 File Redirection....
END=> 18:38:57 Friday, June 21, 2013
RESULT=> Command finished in 6 seconds.
>==============================================================================
[RunThese_CMD#4]
LAUNCHED=> "C:\System.sav\util\TDC\MCPP\Drivers\AMDVideoHHP_BBV.CMD"
START=> 18:38:57 Friday, June 21, 2013
Pre-Process=> This is 32bit OS. Skip disabling WOW64 File Redirection....
Post-Process=> This is 32bit OS. Skip enabling WOW64 File Redirection....
END=> 18:41:08 Friday, June 21, 2013
RESULT=> Command finished in 131 seconds.
>==============================================================================
[RunThese_CMD#5]
LAUNCHED=> "C:\System.sav\util\TDC\MCPP\Drivers\SynTPHHP_BBV.CMD"
START=> 18:41:08 Friday, June 21, 2013
Pre-Process=> This is 32bit OS. Skip disabling WOW64 File Redirection....
Post-Process=> This is 32bit OS. Skip enabling WOW64 File Redirection....
END=> 18:41:34 Friday, June 21, 2013
RESULT=> Command finished in 26 seconds.
>==============================================================================
[RunThese_CMD#6]
LAUNCHED=> "C:\System.sav\util\TDC\MCPP\Drivers\MEIHHP_BBV.CMD"
START=> 18:41:34 Friday, June 21, 2013
Pre-Process=> This is 32bit OS. Skip disabling WOW64 File Redirection....
Post-Process=> This is 32bit OS. Skip enabling WOW64 File Redirection....
END=> 18:43:15 Friday, June 21, 2013
RESULT=> Command finished in 101 seconds.
>==============================================================================
[RunThese_CMD#7]
LAUNCHED=> "C:\System.sav\util\TDC\MCPP\Drivers\CardReaderHHP_BBV.CMD"
START=> 18:43:15 Friday, June 21, 2013
Pre-Process=> This is 32bit OS. Skip disabling WOW64 File Redirection....
Post-Process=> This is 32bit OS. Skip enabling WOW64 File Redirection....
END=> 18:44:11 Friday, June 21, 2013
RESULT=> Command finished in 56 seconds.
>==============================================================================
[RunThese_CMD#8]
LAUNCHED=> "C:\System.sav\util\TDC\MCPP\Drivers\AudioHHP_BBV.CMD"
START=> 18:44:11 Friday, June 21, 2013
Pre-Process=> This is 32bit OS. Skip disabling WOW64 File Redirection....
Post-Process=> This is 32bit OS. Skip enabling WOW64 File Redirection....
END=> 18:44:58 Friday, June 21, 2013
RESULT=> Command finished in 46 seconds.
>==============================================================================
[RunThese_CMD#9]
LAUNCHED=> "C:\System.sav\util\TDC\MCPP\Drivers\NICHHP_BBV.CMD"
START=> 18:44:58 Friday, June 21, 2013
Pre-Process=> This is 32bit OS. Skip disabling WOW64 File Redirection....
Post-Process=> This is 32bit OS. Skip enabling WOW64 File Redirection....
END=> 18:45:39 Friday, June 21, 2013
RESULT=> Command finished in 41 seconds.
>==============================================================================
[RunThese_CMD#10]
LAUNCHED=> "C:\system.sav\Util\TDC\MCPP\TDCWIDI_BBV.CMD"
START=> 18:45:39 Friday, June 21, 2013
END=> 18:45:40 Friday, June 21, 2013
RESULT=> Command finished in less than 1 seconds.
>==============================================================================
[RunThese_CMD#11]
LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\WLAN_I8_BBV.CMD"
START=> 18:45:40 Friday, June 21, 2013
END=> 18:47:36 Friday, June 21, 2013
RESULT=> Command finished in 116 seconds.
>==============================================================================
[RunThese_CMD#12]
LAUNCHED=> "cscript.exe c:\SwSetup\powerset\sys_mem_check.vbs"
START=> 18:47:36 Friday, June 21, 2013
END=> 18:47:37 Friday, June 21, 2013
RESULT=> Command finished in less than 1 seconds.
>==============================================================================
[RunThese_CMD#13]
LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\HPePrint_BBV.CMD"
START=> 18:47:37 Friday, June 21, 2013
END=> 18:47:58 Friday, June 21, 2013
RESULT=> Command finished in 16 seconds.
>==============================================================================
[RunThese_CMD#14]
LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\RaWLAN_BBV.CMD"
START=> 18:47:58 Friday, June 21, 2013
END=> 18:48:07 Friday, June 21, 2013
RESULT=> Command finished in 6 seconds.
>==============================================================================
[RunThese_CMD#15]
LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\RaBtooth_BBV.CMD"
START=> 18:48:07 Friday, June 21, 2013
END=> 18:48:09 Friday, June 21, 2013
RESULT=> Command finished in less than 1 seconds.
>==============================================================================
[RunThese_CMD#16]
LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\QAWLAN_BBV.CMD"
START=> 18:48:09 Friday, June 21, 2013
END=> 18:48:10 Friday, June 21, 2013
RESULT=> Command finished in less than 1 seconds.
>==============================================================================
[RunThese_CMD#17]
LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\HPWBD_BBV.CMD"
START=> 18:48:10 Friday, June 21, 2013
END=> 18:48:25 Friday, June 21, 2013
RESULT=> Command finished in 11 seconds.
>==============================================================================
[RunThese_CMD#18]
LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\HPDGF_BBV.CMD"
START=> 18:48:25 Friday, June 21, 2013
END=> 18:48:40 Friday, June 21, 2013
RESULT=> Command finished in 11 seconds.
>==============================================================================
[RunThese_CMD#19]
LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\EFIDIAG_BBV.CMD"
START=> 18:48:40 Friday, June 21, 2013
END=> 18:48:49 Friday, June 21, 2013
RESULT=> Command finished in 6 seconds.
>==============================================================================
[RunThese_CMD#20]
LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\Btooth_I_BBV.CMD"
START=> 18:48:51 Friday, June 21, 2013
END=> 18:49:22 Friday, June 21, 2013
RESULT=> Command finished in 31 seconds.
>==============================================================================
[RunThese_CMD#21]
LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\WWAN_S_BBV.cmd"
START=> 18:49:22 Friday, June 21, 2013
END=> 18:49:27 Friday, June 21, 2013
RESULT=> Command finished in less than 1 seconds.
>==============================================================================
[RunThese_CMD#22]
LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\HPQL_BBV.CMD"
START=> 18:49:27 Friday, June 21, 2013
END=> 18:49:28 Friday, June 21, 2013
RESULT=> Command finished in less than 1 seconds.
>==============================================================================
[RunThese_CMD#23]
LAUNCHED=> "CMD.exe /c C:\System.sav\bbv\QFEList32.cmd"
START=> 18:49:28 Friday, June 21, 2013
Pre-Process=> This is 32bit OS. Skip disabling WOW64 File Redirection....
Post-Process=> This is 32bit OS. Skip enabling WOW64 File Redirection....
END=> 18:49:29 Friday, June 21, 2013
RESULT=> Command finished in less than 1 seconds.
>==============================================================================
[RunThese_CMD#24]
LAUNCHED=> "C:\System.sav\Util\_RTEND.CMD"
START=> 18:49:29 Friday, June 21, 2013
END=> 18:49:30 Friday, June 21, 2013
RESULT=> Command finished in less than 1 seconds.
>==============================================================================
[RunThese_CMD#25]
LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\QABT4_BBV.CMD"
START=> 18:49:30 Friday, June 21, 2013
END=> 18:49:35 Friday, June 21, 2013
RESULT=> Command finished in less than 1 seconds.
>==============================================================================
PININST (Mini-FBI) exits at: 18:49:39 Friday, June 21, 2013
[Mini-FBI]
Result=PASSED
[PININST_BBV2]
PININST (Mini-FBI) starts at: 18:51:14 Friday, June 21, 2013
[RunOnceThese_CMD#1]
LAUNCHED=> "CMD.exe /c C:\System.sav\2ndCap\2ndCPrep.cmd"
START=> 18:51:16 Friday, June 21, 2013
Pre-Process=> This is 32bit OS. Skip disabling WOW64 File Redirection....
Post-Process=> This is 32bit OS. Skip enabling WOW64 File Redirection....
END=> 18:51:22 Friday, June 21, 2013
RESULT=> Command finished in 6 seconds.
>==============================================================================
[RunOnceThese_CMD#2]
LAUNCHED=> "CMD.exe /c C:\System.sav\Util\Pre-BBV2.CMD"
START=> 18:51:22 Friday, June 21, 2013
Pre-Process=> This is 32bit OS. Skip disabling WOW64 File Redirection....
Post-Process=> This is 32bit OS. Skip enabling WOW64 File Redirection....
END=> 18:51:33 Friday, June 21, 2013
RESULT=> Command finished in 11 seconds.
>==============================================================================
[RunThese_CMD#1]
LAUNCHED=> "cscript.exe c:\System.sav\Util\webcam.vbs"
START=> 18:51:35 Friday, June 21, 2013
END=> 18:51:41 Friday, June 21, 2013
RESULT=> Command finished in 6 seconds.
>==============================================================================
[RunThese_CMD#2]
LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\HPSA_BBV.CMD"
START=> 18:51:41 Friday, June 21, 2013
END=> 18:51:44 Friday, June 21, 2013
RESULT=> Command finished in less than 1 seconds.
>==============================================================================
[RunThese_CMD#3]
LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\VUDU_BBV.CMD"
START=> 18:51:44 Friday, June 21, 2013
END=> 18:51:55 Friday, June 21, 2013
RESULT=> Command finished in 6 seconds.
>==============================================================================
[RunThese_CMD#4]
LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\URLOffer_bbv.CMD"
START=> 18:51:55 Friday, June 21, 2013
END=> 18:52:25 Friday, June 21, 2013
RESULT=> Command finished in 26 seconds.
>==============================================================================
[RunThese_CMD#5]
LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\SoliM_BBV.CMD"
START=> 18:52:25 Friday, June 21, 2013
END=> 18:53:11 Friday, June 21, 2013
RESULT=> Command finished in 46 seconds.
>==============================================================================
[RunThese_CMD#6]
LAUNCHED=> "c:\SwSetup\powerset\setactive.cmd"
START=> 18:53:11 Friday, June 21, 2013
END=> 18:53:12 Friday, June 21, 2013
RESULT=> Command finished in less than 1 seconds.
>==============================================================================
[RunThese_CMD#7]
LAUNCHED=> "c:\SwSetup\powerset\batterycap.cmd"
START=> 18:53:12 Friday, June 21, 2013
END=> 18:53:18 Friday, June 21, 2013
RESULT=> Command finished in 6 seconds.
>==============================================================================
[RunThese_CMD#8]
LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\BTBUS_BBV.CMD"
START=> 18:53:18 Friday, June 21, 2013
END=> 18:53:19 Friday, June 21, 2013
RESULT=> Command finished in less than 1 seconds.
>==============================================================================
[RunThese_CMD#9]
LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\iHeartM_BBV.CMD"
START=> 18:53:19 Friday, June 21, 2013
END=> 18:53:56 Friday, June 21, 2013
RESULT=> Command finished in 36 seconds.
>==============================================================================
[RunThese_CMD#10]
LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\IEHome_BBV.CMD"
START=> 18:53:56 Friday, June 21, 2013
END=> 18:53:58 Friday, June 21, 2013
RESULT=> Command finished in less than 1 seconds.
>==============================================================================
[RunThese_CMD#11]
LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\HPUC_BBV.CMD"
START=> 18:53:58 Friday, June 21, 2013
END=> 18:54:29 Friday, June 21, 2013
RESULT=> Command finished in 31 seconds.
>==============================================================================
[RunThese_CMD#12]
LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\HPREGM_BBV.CMD"
START=> 18:54:29 Friday, June 21, 2013
END=> 18:55:02 Friday, June 21, 2013
RESULT=> Command finished in 31 seconds.
>==============================================================================
[RunThese_CMD#13]
LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\HPPlusM_BBV.CMD"
START=> 18:55:02 Friday, June 21, 2013
END=> 18:55:28 Friday, June 21, 2013
RESULT=> Command finished in 26 seconds.
>==============================================================================
[RunThese_CMD#14]
LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\HPD1174_BBV.CMD"
START=> 18:55:29 Friday, June 21, 2013
END=> 18:55:41 Friday, June 21, 2013
RESULT=> Command finished in 11 seconds.
>==============================================================================
[RunThese_CMD#15]
LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\EngyStar_BBV.CMD"
START=> 18:55:41 Friday, June 21, 2013
END=> 18:55:47 Friday, June 21, 2013
RESULT=> Command finished in 6 seconds.
>==============================================================================
[RunThese_CMD#16]
LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\EbayMetr_bbv.CMD"
START=> 18:55:48 Friday, June 21, 2013
END=> 18:56:25 Friday, June 21, 2013
RESULT=> Command finished in 36 seconds.
>==============================================================================
[RunThese_CMD#17]
LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\Ebay_bbv.CMD"
START=> 18:56:25 Friday, June 21, 2013
END=> 18:56:36 Friday, June 21, 2013
RESULT=> Command finished in 11 seconds.
>==============================================================================
[RunThese_CMD#18]
LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\CyberMS_BBV.CMD"
START=> 18:56:36 Friday, June 21, 2013
END=> 18:57:23 Friday, June 21, 2013
RESULT=> Command finished in 46 seconds.
>==============================================================================
[RunThese_CMD#19]
LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\CyberLP_BBV.CMD"
START=> 18:57:23 Friday, June 21, 2013
END=> 18:57:54 Friday, June 21, 2013
RESULT=> Command finished in 31 seconds.
>==============================================================================
[RunThese_CMD#20]
LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\AmaKinMT_BBV.CMD"
START=> 18:57:54 Friday, June 21, 2013
END=> 18:58:10 Friday, June 21, 2013
RESULT=> Command finished in 16 seconds.
>==============================================================================
[RunThese_CMD#21]
LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\YouCam_BBV.CMD"
START=> 18:58:10 Friday, June 21, 2013
END=> 19:00:47 Friday, June 21, 2013
RESULT=> Command finished in 156 seconds.
>==============================================================================
[RunThese_CMD#22]
LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\WinLive_BBV.CMD"
START=> 19:00:47 Friday, June 21, 2013
END=> 19:00:48 Friday, June 21, 2013
RESULT=> Command finished in less than 1 seconds.
>==============================================================================
[RunThese_CMD#23]
LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\Win8M_BBV.CMD"
START=> 19:00:48 Friday, June 21, 2013
END=> 19:01:23 Friday, June 21, 2013
RESULT=> Command finished in 31 seconds.
>==============================================================================
[RunThese_CMD#24]
LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\Snfish_BBV.CMD"
START=> 19:01:23 Friday, June 21, 2013
END=> 19:01:29 Friday, June 21, 2013
RESULT=> Command finished in 6 seconds.
>==============================================================================
[RunThese_CMD#25]
LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\SkypeM_BBV.CMD"
START=> 19:01:29 Friday, June 21, 2013
END=> 19:02:11 Friday, June 21, 2013
RESULT=> Command finished in 41 seconds.
>==============================================================================
[RunThese_CMD#26]
LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\PPNIS2013_bbv.CMD"
START=> 19:02:11 Friday, June 21, 2013
END=> 19:02:15 Friday, June 21, 2013
RESULT=> Command finished in less than 1 seconds.
>==============================================================================
[RunThese_CMD#27]
LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\P2Go_BBV.CMD"
START=> 19:02:15 Friday, June 21, 2013
END=> 19:03:15 Friday, June 21, 2013
RESULT=> Command finished in 56 seconds.
>==============================================================================
[RunThese_CMD#28]
LAUNCHED=> "CMD.exe /c C:\SWSetup\OCAMark\OCAMark.cmd"
START=> 19:03:15 Friday, June 21, 2013
Pre-Process=> This is 32bit OS. Skip disabling WOW64 File Redirection....
Post-Process=> This is 32bit OS. Skip enabling WOW64 File Redirection....
END=> 19:03:21 Friday, June 21, 2013
RESULT=> Command finished in 6 seconds.
>==============================================================================
[RunThese_CMD#29]
LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\NTStudio_bbv.CMD"
START=> 19:03:21 Friday, June 21, 2013
END=> 19:03:52 Friday, June 21, 2013
RESULT=> Command finished in 31 seconds.
>==============================================================================
[RunThese_CMD#30]
LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\NIS180_bbv.CMD"
START=> 19:03:53 Friday, June 21, 2013
END=> 19:03:54 Friday, June 21, 2013
RESULT=> Command finished in less than 1 seconds.
>==============================================================================
[RunThese_CMD#31]
LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\NetflixM_BBV.CMD"
START=> 19:03:54 Friday, June 21, 2013
END=> 19:04:25 Friday, June 21, 2013
RESULT=> Command finished in 31 seconds.
>==============================================================================
[RunThese_CMD#32]
LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\MahjongM_BBV.CMD"
START=> 19:04:25 Friday, June 21, 2013
END=> 19:05:02 Friday, June 21, 2013
RESULT=> Command finished in 36 seconds.
>==============================================================================
[RunThese_CMD#33]
LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\intelWD_bbv.CMD"
START=> 19:05:02 Friday, June 21, 2013
END=> 19:06:11 Friday, June 21, 2013
RESULT=> Command finished in 66 seconds.
>==============================================================================
[RunThese_CMD#34]
LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\RM4Win.CMD"
START=> 19:06:11 Friday, June 21, 2013
END=> 19:06:13 Friday, June 21, 2013
RESULT=> Command finished in less than 1 seconds.
>==============================================================================
[RunThese_CMD#35]
LAUNCHED=> "cmd.exe /c c:\System.sav\bbv\defkey.cmd"
START=> 19:06:13 Friday, June 21, 2013
Pre-Process=> This is 32bit OS. Skip disabling WOW64 File Redirection....
Post-Process=> This is 32bit OS. Skip enabling WOW64 File Redirection....
END=> 19:06:19 Friday, June 21, 2013
RESULT=> Command finished in 6 seconds.
>==============================================================================
[RunThese_CMD#36]
LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\HPSWFK_BBV.CMD"
START=> 19:06:19 Friday, June 21, 2013
END=> 19:06:20 Friday, June 21, 2013
RESULT=> Command finished in less than 1 seconds.
>==============================================================================
[RunThese_CMD#37]
LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\HPCOSE_bbv.cmd"
START=> 19:06:20 Friday, June 21, 2013
END=> 19:06:25 Friday, June 21, 2013
RESULT=> Command finished in less than 1 seconds.
>==============================================================================
[RunThese_CMD#38]
LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\HPMroom_BBV.CMD"
START=> 19:06:25 Friday, June 21, 2013
END=> 19:06:40 Friday, June 21, 2013
RESULT=> Command finished in 11 seconds.
>==============================================================================
[RunThese_CMD#39]
LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\HPCPhotM_BBV.CMD"
START=> 19:06:40 Friday, June 21, 2013
END=> 19:07:11 Friday, June 21, 2013
RESULT=> Command finished in 31 seconds.
>==============================================================================
[RunThese_CMD#40]
LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\HHPBIOS_BBV.CMD"
START=> 19:07:11 Friday, June 21, 2013
END=> 19:07:38 Friday, June 21, 2013
RESULT=> Command finished in 26 seconds.
>==============================================================================
[RunThese_CMD#41]
LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\DVD2D3D_BBV.CMD"
START=> 19:07:38 Friday, June 21, 2013
END=> 19:12:12 Friday, June 21, 2013
RESULT=> Command finished in 271 seconds.
>==============================================================================
[RunThese_CMD#42]
LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\CPwrDD_BBV.CMD"
START=> 19:12:12 Friday, June 21, 2013
END=> 19:17:19 Friday, June 21, 2013
RESULT=> Command finished in 306 seconds.
>==============================================================================
[RunThese_CMD#43]
LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\CPDD_BBV.CMD"
START=> 19:17:19 Friday, June 21, 2013
END=> 19:17:25 Friday, June 21, 2013
RESULT=> Command finished in less than 1 seconds.
>==============================================================================
[RunThese_CMD#44]
LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\Costco_BBV.CMD"
START=> 19:17:25 Friday, June 21, 2013
END=> 19:17:26 Friday, June 21, 2013
RESULT=> Command finished in less than 1 seconds.
>==============================================================================
[RunThese_CMD#45]
LAUNCHED=> "C:\System.sav\Util\WallpaperInstallBOM.cmd"
START=> 19:17:26 Friday, June 21, 2013
END=> 19:17:27 Friday, June 21, 2013
RESULT=> Command finished in less than 1 seconds.
>==============================================================================
[RunThese_CMD#46]
LAUNCHED=> "C:\SWSetup\Wallpaper\Disk1\Wallpaper.exe"
START=> 19:17:27 Friday, June 21, 2013
Pre-Process=> This is 32bit OS. Skip disabling WOW64 File Redirection....
Post-Process=> This is 32bit OS. Skip enabling WOW64 File Redirection....
END=> 19:17:29 Friday, June 21, 2013
RESULT=> Command finished in less than 1 seconds.
>==============================================================================
[RunThese_CMD#47]
LAUNCHED=> "C:\System.sav\Util\wallpapertheme.cmd"
START=> 19:17:29 Friday, June 21, 2013
END=> 19:17:30 Friday, June 21, 2013
RESULT=> Command finished in less than 1 seconds.
>==============================================================================
[RunThese_CMD#48]
LAUNCHED=> "C:\System.sav\Util\wallpaperlogo.cmd"
START=> 19:17:30 Friday, June 21, 2013
END=> 19:17:31 Friday, June 21, 2013
RESULT=> Command finished in less than 1 seconds.
>==============================================================================
[RunThese_CMD#49]
LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\ASUPPOEM_BBV.CMD"
START=> 19:17:31 Friday, June 21, 2013
END=> 19:17:32 Friday, June 21, 2013
RESULT=> Command finished in less than 1 seconds.
>==============================================================================
[RunThese_CMD#50]
LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\60NIS2013_bbv.CMD"
START=> 19:17:32 Friday, June 21, 2013
END=> 19:19:38 Friday, June 21, 2013
RESULT=> Command finished in 121 seconds.
>==============================================================================
[RunThese_CMD#51]
LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\SymHPE_BBV.CMD"
START=> 19:19:39 Friday, June 21, 2013
END=> 19:19:40 Friday, June 21, 2013
RESULT=> Command finished in less than 1 seconds.
>==============================================================================
[RunThese_CMD#52]
LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\HOSTEND.cmd"
START=> 19:19:40 Friday, June 21, 2013
END=> 19:19:41 Friday, June 21, 2013
RESULT=> Command finished in less than 1 seconds.
>==============================================================================
[RunThese_CMD#53]
LAUNCHED=> "C:\System.sav\Util\_RTEND.CMD"
START=> 19:19:41 Friday, June 21, 2013
END=> 19:19:42 Friday, June 21, 2013
RESULT=> Command finished in less than 1 seconds.
>==============================================================================
[RunThese_CMD#54]
LAUNCHED=> "C:\SYSTEM.SAV\FactoryUpdate\FU_6_098007_20120903_100A1\FU098007_BBV2.CMD"
START=> 19:19:42 Friday, June 21, 2013
END=> 19:19:47 Friday, June 21, 2013
RESULT=> Command finished in less than 1 seconds.
>==============================================================================
[RunThese_CMD#55]
LAUNCHED=> "C:\SYSTEM.SAV\FactoryUpdate\FU_6_097470_20120823_100A1\FU097470_BBV2.CMD"
START=> 19:19:47 Friday, June 21, 2013
END=> 19:19:48 Friday, June 21, 2013
RESULT=> Command finished in less than 1 seconds.
>==============================================================================
[RunThese_CMD#56]
LAUNCHED=> "C:\SYSTEM.SAV\FactoryUpdate\FU_6_097243_20120820_100A1\FU097243_BBV2.CMD"
START=> 19:19:48 Friday, June 21, 2013
END=> 19:20:38 Friday, June 21, 2013
RESULT=> Command finished in 46 seconds.
>==============================================================================
[RunThese_CMD#57]
LAUNCHED=> "C:\SYSTEM.SAV\FactoryUpdate\FU_6_097235_20120820_100A1\FU097235_BBV2.CMD"
START=> 19:20:38 Friday, June 21, 2013
END=> 19:20:42 Friday, June 21, 2013
RESULT=> Command finished in less than 1 seconds.
>==============================================================================
[RunThese_CMD#58]
LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\HPSIOB_BBV.CMD"
START=> 19:20:42 Friday, June 21, 2013
END=> 19:23:13 Friday, June 21, 2013
RESULT=> Command finished in 146 seconds.
>==============================================================================
[RunThese_CMD#59]
LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\HPSIOBPC_BBV.CMD"
START=> 19:23:13 Friday, June 21, 2013
END=> 19:24:15 Friday, June 21, 2013
RESULT=> Command finished in 61 seconds.
>==============================================================================
[RunThese_CMD#60]
LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\QABT4_BBV2.CMD"
START=> 19:24:15 Friday, June 21, 2013
END=> 19:24:18 Friday, June 21, 2013
RESULT=> Command finished in less than 1 seconds.
>==============================================================================
[RunThese_CMD#61]
LAUNCHED=> "C:\system.sav\Util\TDC\MCPP\DTICON_BBV.CMD"
START=> 19:24:18 Friday, June 21, 2013
END=> 19:24:23 Friday, June 21, 2013
RESULT=> Command finished in less than 1 seconds.
>==============================================================================
[RunThese_CMD#62]
LAUNCHED=> "C:\system.sav\Util\TDC\MCPP\HOTSTART_BBV.CMD"
START=> 19:24:23 Friday, June 21, 2013
END=> 19:24:24 Friday, June 21, 2013
RESULT=> Command finished in less than 1 seconds.
>==============================================================================
PININST (Mini-FBI) exits at: 19:24:28 Friday, June 21, 2013
[Mini-FBI]
Result=PASSED
[C:\System.sav\Logs\BB\60NIS2013.LOG]
Result=PASSED
[C:\System.sav\Logs\BB\AmaKinMT.log]
Result=PASSED
[C:\System.sav\Logs\BB\AMDVideoHHP.LOG]
Result=PASSED
[C:\System.sav\Logs\BB\AMDVideoHHPPen.LOG]
Result=PASSED
[C:\System.sav\Logs\BB\ASUPPOEM.LOG]
Result=PASSED
[C:\System.sav\Logs\BB\AudioHHP.LOG]
Result=PASSED
[C:\System.sav\Logs\BB\BTBHOST.LOG]
Result=PASSED
[C:\System.sav\Logs\BB\BTBUS.LOG]
Result=PASSED
[C:\System.sav\Logs\BB\Btooth_I.LOG]
Result=PASSED
[C:\System.sav\Logs\BB\CardReaderHHP.LOG]
Result=PASSED
[C:\System.sav\Logs\BB\ChipsetHHP.LOG]
Result=PASSED
[C:\System.sav\Logs\BB\Costco.LOG]
Result=PASSED
[C:\System.sav\Logs\BB\CPDD.LOG]
Result=PASSED
[C:\System.sav\Logs\BB\CPwrDD.LOG]
Result=PASSED
[C:\System.sav\Logs\BB\CyberLP.LOG]
Result=PASSED
[C:\System.sav\Logs\BB\CyberMS.LOG]
Result=PASSED
[C:\System.sav\Logs\BB\DTICON_BBV.LOG]
Result=PASSED
[C:\System.sav\Logs\BB\DVD2D3D.LOG]
Result=PASSED
[C:\System.sav\Logs\BB\Ebay.LOG]
Result=PASSED
[C:\System.sav\Logs\BB\EbayMetr.LOG]
Result=PASSED
[C:\System.sav\Logs\BB\EFIDIAG.LOG]
Result=PASSED
[C:\System.sav\Logs\BB\EngyStar.LOG]
Result=PASSED
[C:\System.sav\Logs\BB\FU097210.log]
Result=PASSED
[C:\System.sav\Logs\BB\FU097235.log]
Result=PASSED
[C:\System.sav\Logs\BB\FU097235_BBV2.LOG]
Result=PASSED
[C:\System.sav\Logs\BB\FU097243.log]
Result=PASSED
[C:\System.sav\Logs\BB\FU097243_BBV2.LOG]
Result=PASSED
[C:\System.sav\Logs\BB\FU097470.log]
Result=PASSED
[C:\System.sav\Logs\BB\FU097470_BBV2.LOG]
Result=PASSED
[C:\System.sav\Logs\BB\FU097480.log]
Result=PASSED
[C:\System.sav\Logs\BB\FU097690.log]
Result=PASSED
[C:\System.sav\Logs\BB\FU097713.log]
Result=PASSED
[C:\System.sav\Logs\BB\FU098007.log]
Result=PASSED
[C:\System.sav\Logs\BB\FU098007_BBV2.LOG]
Result=PASSED
[C:\System.sav\Logs\BB\FU098234.log]
Result=PASSED
[C:\System.sav\Logs\BB\FU098240.log]
Result=PASSED
[C:\System.sav\Logs\BB\FU098919.log]
Result=PASSED
[C:\System.sav\Logs\BB\FU099037.log]
Result=PASSED
[C:\System.sav\Logs\BB\FU_CTO.LOG]
Result=PASSED
[C:\System.sav\Logs\BB\HHPBIOS.LOG]
Result=PASSED
[C:\System.sav\Logs\BB\HOTSTART_BBV.LOG]
Result=PASSED
[C:\System.sav\Logs\BB\HPCOSE.LOG]
Result=PASSED
[C:\System.sav\Logs\BB\HPCPhotM.LOG]
Result=PASSED
[C:\System.sav\Logs\BB\HPD1174.LOG]
Result=PASSED
[C:\System.sav\Logs\BB\HPDGF.LOG]
Result=PASSED
[C:\System.sav\Logs\BB\HPePrint.LOG]
Result=PASSED
[C:\System.sav\Logs\BB\HPMroom.LOG]
Result=PASSED
[C:\System.sav\Logs\BB\HPPlusM.LOG]
Result=PASSED
[C:\System.sav\Logs\BB\HPQL.log]
Result=PASSED
[C:\System.sav\Logs\BB\HPREGM.LOG]
Result=PASSED
[C:\System.sav\Logs\BB\HPSA.LOG]
Result=PASSED
[C:\System.sav\Logs\BB\HPSIOB.LOG]
Result=PASSED
[C:\System.sav\Logs\BB\HPSIOBPC.LOG]
Result=PASSED
[C:\System.sav\Logs\BB\HPSWFK.LOG]
Result=PASSED
[C:\System.sav\Logs\BB\HPUC.LOG]
Result=PASSED
[C:\System.sav\Logs\BB\HPWBD.LOG]
Result=PASSED
[C:\System.sav\Logs\BB\IEHome.LOG]
Result=PASSED
[C:\System.sav\Logs\BB\iHeartM.LOG]
Result=PASSED
[C:\System.sav\Logs\BB\intelWD.LOG]
Result=PASSED
[C:\System.sav\Logs\BB\MahjongM.LOG]
Result=PASSED
[C:\System.sav\Logs\BB\MEIHHP.LOG]
Result=PASSED
[C:\System.sav\Logs\BB\NetflixM.LOG]
Result=PASSED
[C:\System.sav\Logs\BB\NICHHP.LOG]
Result=PASSED
[C:\System.sav\Logs\BB\NIS180.LOG]
Result=PASSED
[C:\System.sav\Logs\BB\NTStudio.LOG]
Result=PASSED
[C:\System.sav\Logs\BB\OCAMark.log]
Result=PASSED
[C:\System.sav\Logs\BB\P2Go.LOG]
Result=PASSED
[C:\System.sav\Logs\BB\PPNIS2013.LOG]
Result=PASSED
[C:\System.sav\Logs\BB\PureOSSR.log]
Result=PASSED
[C:\System.sav\Logs\BB\QABT4.LOG]
Result=PASSED
[C:\System.sav\Logs\BB\QABT4_2.LOG]
Result=PASSED
[C:\System.sav\Logs\BB\QAWLAN.LOG]
Result=PASSED
[C:\System.sav\Logs\BB\RaBtooth.LOG]
Result=PASSED
[C:\System.sav\Logs\BB\RaWLAN.LOG]
Result=PASSED
[C:\System.sav\Logs\BB\RM4Win.LOG]
Result=PASSED
[C:\System.sav\Logs\BB\SD099131.log]
Result=PASSED
[C:\System.sav\Logs\BB\SkypeM.LOG]
Result=PASSED
[C:\System.sav\Logs\BB\Snfish.LOG]
Result=PASSED
[C:\System.sav\Logs\BB\SoliM.LOG]
Result=PASSED
[C:\System.sav\Logs\BB\SymHPE.LOG]
Result=PASSED
[C:\System.sav\Logs\BB\SynTP.LOG]
Result=PASSED
[C:\System.sav\Logs\BB\TDCWIDI.LOG]
Result=PASSED
[C:\System.sav\Logs\BB\URLOffer.LOG]
Result=PASSED
[C:\System.sav\Logs\BB\VID1HHP.LOG]
Result=PASSED
[C:\System.sav\Logs\BB\VUDU.LOG]
Result=PASSED
[C:\System.sav\Logs\BB\WallpaperOk.log]
Result=PASSED
[C:\System.sav\Logs\BB\Win8M.LOG]
Result=PASSED
[C:\System.sav\Logs\BB\WinLive.log]
Result=PASSED
[C:\System.sav\Logs\BB\WLAN_I8.LOG]
Result=PASSED
[C:\System.sav\Logs\BB\WWAN_S.LOG]
Result=PASSED
[C:\System.sav\Logs\BB\Youcam.log]
Result=PASSED
[LogFiles]
NumOfLogs=91.
[DumpFile]
Result=PASSED
[WinSAT]
Result=PASSED
[19:30:52.77] Sysprep_succeeded.tag does not exist ...
[19:30:52.77] ------------------------------------------------------------------------------------------
[19:30:52.77] BBVLast.cmd : [20x] CTOError.flg is detected at the end of BBV process...
[19:30:52.77] Suggest to create PIN-log and send to TWN PDC NB-PreinPM for further analysis ...
[19:30:52.77] ------------------------------------------------------------------------------------------

How to use recovery discs?

How do I reformat with the recovery disks (total 4) I created ?

Hello,
I have a question regarding the usage of recovery disc. I have toshiba satellite l450d and i used the disk and everything seems ok but when it is starts to turn on the windows it says "Windows is preparing for first time usage" and after that it appears toshiba loga and it starts to install somethinf and after that the computer restarts everytime and after that it is doing the same. The computer restarts like 20 times . Can you please tell me what to do.
Than for the help in advance :)

HP 250 G2 unable to use recovery discs

So I purchased this laptop last year at Microcenter and since day 1 I noticed that the amber/white light that turns on when you connect the charger, it never turns white even after living the laptop charging the entire night, so far it doesnt bother me, but I I jus got a bigger hardrive and tried to install win 7 from the recovery discs that I had burned previously and it keeps telling me that the media is not usable in this unit. I even installed the originall hard drive in a enclosure and tried to boot windows so it would recover it from the usb but so far I havent been succesful with anything. I cant find the email address for HP so I can request the factory recovery discs. the laptop came pre intalled with win7 and a cd with windows 8.1 so you can upgrade it anytime but I need win 7 (main reasonwhy I purchased this laptop) any body has had any problems reinstalling windows 7? I would hate for my hard drive to crash and then find out that the recovery discs are useless

Hello,
Thank you for posting in the HP Support Forum.
There is no email to contact HP support. However, there are options for phone support, chat support or ticket support.
Here is some info:
http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
or
http://www8.hp.com/us/en/contact-hp/ww-contact-us.html
If you would like to purchase recovery disck for your machine, you can contact the respective support team.
If your original HDD drive is working fine, you can insert it into the computer.
You can try with Microsoft Windows built-in recovery process (system image) and creating a system recovery disk (then boot from it with the new HDD and apply the image on this HDD)
http://windows.microsoft.com/en-US/windows7/What-is-a-system-image
http://www.bleepingcomputer.com/tutorials/create-system-image-in-windows-7-8/
http://www.howtogeek.com/howto/4241/how-to-create-a-system-image-in-windows-7/
http://www.howtogeek.com/167984/how-to-create-and-restore-system-image-backups-on-windows-8.1/
Or you can try with CloneZilla:
http://www.geekyprojects.com/cloning/how-to-use-clonezilla-tutorial/
http://clonezilla.org/
http://clonezilla.org/downloads/download.php?branch=stable
If this fails [I doubt, it should work perfectly], you can then try to purchase the recovery disks from HP support.
Let me know if this works/helps
Best wishes,
IT_WinSec
Hewlett-Packard employee | HP Enterprise Services
Although I work for HP, I express my personal opinion.
Visit www.hp.com/makeitmatter
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Replacing hard drive & using recovery discs made by myself.

HPdv6 2119tx laptop. After replacing hard drive and loading recovery discs (that I made) successfuly, on reboot it messages something about cannot locate disk or load bootable disk (sorry, cannot remember exact wording but back to the start). Could this be because I replaced a 650gb drive with a 500gb drive.
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View Solution.

Hi:
Normally you cannot use recovery disks on a smaller hard drive.
But you should be able to at least boot from the first recovery disk and see what happens.
To do that, you need to have the first disk in your dvd drive.
Restart the PC and at the beginning of the HP welcome screen, tap the ESC key and select the one time boot menu option. From that, select the DVD drive and proceed.
If the ESC key method doesn't work, tap the F9 key instead.
It depends on the type of BIOS in your PC (normally dependent on its age) as to what key you need to tap.

M65-S9092 Problem Using Recovery Disc

When I used the Toshiba recovery discs 1 and 2 the screen has lines with hash marks and the recovery screen too. Then after the install the computer starts up and the windows logo screen has lines with hash marks too. Then the screen goes black with the cursor frozen on the screen. I tried F-8 on startup and tried to go into safe mode but get an error message that setup was not installed properly and do try set up again. I tried to reinstall windows several times and it always goes to the black screen after I'm done. The lines with hash marks won't go away either. Can anyone help me find out what is wrong?

Your internal temps are fine. Most computers are designed to withstand higher than 100 C, so you don't have much to worry about.
Though I am an HP employee, I am not here as a representative for them. I am here of my own accord to help those requesting it.
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OK to make recovery discs after installing software?

Here is where I'm at, recieved my T400 7417 - CTO with XP installed. Worked with it for a day or two, installing firefox, envira, quicken, msoffice, added password to admin account, etc ... then, belatedly went to make a R&R disc using Thinkvantage tools. Turns out the DVD drive is bad, it will read cd's but not recognize or read any DVD's.
A service call has another DVD on its way, a nice recovery to a doa DVD.
Anyway, I'm wondering if it is ok to make recovery discs using Thinkmagic tools even after making all the changes I have?
Or, should I first restore the factory settings using the blue Thinkvantage button before making the recovery discs?
If I make them as is, then experience a crash, will the rescue & recovery operation be more difficult?
If I do a blue button factory restore, having made changes already, will I truly get back to factory settings or will the software I've installed still be there.
I'm not worried about re-installing what I have done already, just wondering what is the best process to have a clean set of recovery discs should disaster strike in the future.
Regards,
Riversong

The recovery set is made from the hidden restore partition which is not affected by the software you installed. The recovery set will install a factory condition preloaded system ignoring any changes you have made.
It may be a good idea to try the recovery set after you make them to be sure they work properly. If not contact Lenovo and they will send you a set. That way there is no surprise down the road when you really need them.
T60 2623-D7U, 3 GB Ram. Dual boot XP and Linux Mint.
T400 2765-T7U Windows 7
Registered Linux User #160145
FYI: I am not employed by Lenovo

Not Able To Use Recovery Discs

I am trying to recover my Windows Vista Home Premium 64-bit OS using the discs I purchased from HP.com
However, when I insert the disc into the drive and restart my computer it tries to load the operating system again.
The operating system is corrupted (giving me a blue screen error before completing the load).
I believe the OS suffered a shut down during an update or damage from a trojan.
That is why I am attempting to recover.
I have gone into the bios to tell it to prompt from the CD first, prompt only from the CD, and have even tried disabling the HDD (by disconnecting it) altogether (this will not work because it refuses to boot without it on at all).
I have tried both an internal and external CD drive to check to see if the CD drive itself had failed.
It recognizes that Disc 2 is inserted if it is first (and asks for a proper bootable disc).
After inserting Disc 1 again it attempts to load into the operating system again.
I have even told the system to boot from the CD (hitting Esc at the bios menu) and again this isn't working.
I tried contacting HP support on the phone however they refuse to help me because I am out of warranty (and cannot afford the extension plan). They have assured me that my discs cannot be faulty. They eventually directed me to this site in order to get help.
I am more than happy to answer any questions to get help.
Thanks!

Do you have the HP Diagnostic CD? When I ran that it told me my HD was toast, hopefully you're luckier than I was.

Not able to use Recovery disc set

I have the hp pavillion g6 with windows 8.1. I have Webroot security that i bought witth my hp. I am always trying to be carefull when downloading anything. Recently i accidentally downloaded Outfox which made itself my search engine. Webroot blocked it. I tried to find it to uninstall, but was unable to. My computer has had serious issues since. Pages wont load, startup takes forever or wont start So i shut down and try again. My fans are running like i have it in the oven. I created back up disks off my D: drive A while back before the problem. I then deleted the drive as suggested to free up space. whn i tried to use the discs to correct my issues, it says invalid media. What can I do?

From reading through your posts it appears that you made backup disks instead of a recovery disk set. They are definitely not the same thing.
I highly ecommend purchasing a set of recovery disks from HP or an HP partner. Te recovery disk set will allow you to recover to the originally installed operating system. You will have to upgrade to Windows 8 and 8.1 again if that is your preferred OS.
You said that you deleted the partition ( I take it you meant the recovery partition) as recommended. I am quite certain that was not a recommendation by HP and it was very unlikely to have been a recommendation from an Expert here in the forum.
How to order a recovery disk set
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2015 Microsoft MVP - Windows Experience Consumer

How To Make a Clean Recovery using Recovery disc

For solving problems related to recovery from recovery discs you have to follow the steps below.
You need a windows 7/8 dvd(or by a bootable pendrive with win7/8),and your windows recovery discs for complete restoration.
Step1:insert win7/8 dvd and restart your pc.Enter the boot menu and select cd/dvd option to boot from dvd(for bootable pendrive,select that option).
Step2:After windows have loaded the windows files,click on install win7/8.
Step3:select custom installation
Step4:Now you will get a window with your harddisk partions.Click on Advanced option in the bottom of the table showing partition list.
Step5: Delete all partions for obtaining a single drive.
Step6:After deleting all partitions,you will get a single partition showing your harddisk size.Click on that drive and then select 'new' from bottom options.
Step7:Then windows will show a warnig.Click on 'YES'.And dont make any change to partion size and proceed.
Step8:After doing this you will get a 100mb system reseved memory and rest of your harddisk size as a drive.Then close the installation window.Restart you pc with windows 7/8 recovery disk.And follow the steps for recovery in recovery media.
Then the installation will complete without any errors.And you can have the OS as per the recovery media have.
good luck..
If youtry to recover directly it won't work all the time.
So Kindely do as above
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The preinstalled HP Recovery manager would still work.
****Please click on Accept As Solution if a suggestion solves your problem. It helps others facing the same problem to find a solution easily****
2015 Microsoft MVP - Windows Experience Consumer

Using recovery discs after virus

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