Using Recovery Media for Windows 7 Disc

I have attempted three times to do a system recovery to restore my HP Pavilion back to factory settings; however my hard is newly installed. Every time I've attempted the recovery has failed. What can I do to fix the problem.

When requesting assistance, please provide the complete model name and/or product number of the HP computer in question. HP/Compaq makes thousands of models of computers. Without this information it may be difficult or impossible to assist you in resolving your issue.
The above requested information can be found on the bottom of your computer or inside the battery compartment. Please do not include your serial number. Please enter the model/product information into HP's Online Consumer Support page and post it here for our review.
It may be possible that your new hard drive is an AF (Advanced Format) drive and the recovery discs may not work with AF hard drives.
If you have any further questions, please don't hesitate to ask.
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Similar Messages

  • Recovery Media for Windows 7

    Hello everyone. 
    I want to buy a Satellite Pro L450-EZ1542.  The statement about the Operating System states:
    Genuine Windows® XP Professional (32-bit, SP3) with Recovery Media for Genuine Windows® 7 Professional.
    Does this mean that I will be receiving the "Windows 7 Operating System Disks" with the package.  Also does this mean that the computer comes with Windows XP Pro installed.   Thank you everyone. 

    That's what it sounds like.  You would need to contact ToshibaDirect to verify that though unless someone here has purchased one and knows.  This is just a bunch users helping other users, not official Toshiba Support. 
    If you don't post your COMPLETE model number it's very difficult to assist you. Please try to post in complete sentences with punctuation, capitals, and correct spelling. Toshiba does NOT provide any direct support in these forums. All support is User to User in their spare time.

  • Recovery Media for windows 7 on Sat pro l450-ez1542

    The detailed specs say this laptop should have come with the recovery media in the box for windows 7. It was preloaded with 7 but downgraded to XP. I want windows 7 but there was no disk in the box. I have contacted tech support several times and have gotten different answers. First I was told that the recovery media would fix it  and there is no disk, but that only recovered XP. Now I am being told that there should have been a disk in the box (which there wasn't and im sure of it) and now toshiba is trying to charge me $25 for the disk i never got. No one knows what they're talking about! Please help me... i have a product key that is on the bottom of the laptop.

    Satellite Pro L450-EZ1542 
    First I was told that the recovery media would fix it  ... but that only recovered XP.
     now toshiba is trying to charge me $25 for the disk i never got.
    My guess is you're stuck with that.
    -Jerry

  • Re-Installing Windows 7 Using Recovery Media (DVD's)

    Notebook: HP-430 Notebook
    OS: Windows 7 (64-bit)
    HDD: 298 GB
    When i newly bought my HP-430 notebook, I re-partitioned HDD using some other third party software.I created one additional partition (M:\). Here is the info, of how i had repartitioned....
    C:\  - 100GB (changed from 284 GB to 100 GB).
    D:\  - Did not make any changes.
    M:\  - 184 GB (Created a drive by my self).
    Then after some days for testing purpose i thought of using recovery manager. So i run the setup and chose the First option (System Restore) which said that it will only reformat the system drive (C:\), and will not perform any other HDD changes. But to my surprise it deleted/reformated the full HDD, and i lost all my documents, music, photos, and all my important files, which i had stored/backed up on M:\ (which i had created)....
    Can some one tell me why the hack this happened.....????
    Then now, next point. After recovery manager had restored the OS, i again repartitioned it, But this time with Windows Disk Management Tool. But Windows Disk Management didnt allow me to shrink(resize) the C:\(Systemdrive) less than 150 GB. So i resized C:\ to 150 GB from 284 GB, and created one more drive (M:\) of size 147 GB. And i deleted the Recovery Drive (D:\), but i have created the Recovery DVD's before deleting Recoevery Drive from my HDD.
    Again now its time for me to reinstall Windows 7 using Recovery media, as i have messed up with some system files while installing a theme for Windows 7, and now my OS is completely unstable. So now i want to reinstall windows 7, but I cant understand which option to chose in recovery manager (when run from Recovery DVD's)
    Options shown in recovery manager
    1. Recover using Microsoft Recovery
    2. System Recovery (The option which i had chosen for the first time and got all my stuff deleted)....it says it only reinstalls the OS and wont perform any other HDD changes.
    3. Minimised Image Recovery
    4.Factory Reset.
    So now my question to you guys is that.......which option do i chose in recovery manager so that all my backed up content and my stuff on M:\ (which i created) wont be deleted..and the OS will be reinstalled.....
    PLIZZZZZ HELPPPPPPPPPPPP.........................
    This question was solved.
    View Solution.

    Hi,
    I don't believe that any of the recovery options from the Disc will retain your custom partition - As far as I know, the only time you will get a prompt to keep a custom partition is when using the 'Minimized Image Recovery' option from the Recovery Partition D which you have removed.
    You could try the following work-around.
    Download the correct Windows 7 Disc Image from the link below - this must be exactly the same version as your OEM installation - ie if your notebook came with Windows 7 Home Premium 64bit this is the version you would need to download.
    Windows-7 sp1-iso-official-32-bit-and-64-bit
    Use an application such as ImgBurn to burn the ISO correctly to a blank DVD - a guide on using ImgBurn to write an ISO to a disc is Here.
    Use the disc you create to perform the installation - when you get to the option to choose the type of installation, choose Custom and select the C partition. 
    When asked, enter the Windows activation key found on the underside of your notebook, then when the installation has completed, use the 'Phone Method' detailed in the link below to activate the OS - this method supported by Microsoft and is popular with people who just want a clean installation of Windows 7 without the additional software load normally bundled with OEM installations.
    http://www.kodyaz.com/articles/how-to-activate-windows-7-by-phone.aspx
    Any additional drivers you may need can be found starting Here.
    Regards,
    DP-K
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    ****Please mark Accept As Solution if it solves your problem****
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    Microsoft MVP - Windows Experience

  • Cannot Create Recovery Media in Windows 7 Pro for x120e

    You can have only one copy of the Microsoft Windows operation system. The Product Recovery Media Creator will exit now.
    HI all. First, I have read "Creating Recovery Media in Windows 7" at http://support.lenovo.com/en_US/detail.page?LegacyDocID=MIGR-74040.
    I get this message when attempting:
    You can have only one copy of the Microsoft Windows operation system. The Product Recovery Media Creator will exit now.
    What happened is that I blindly copied the recovery files to a USB and just copied to a folder on my desktop XP machine. So now my X120e is saying, sorry, you can't do that again. You already did it blockhead!
    So how the heck do I undo this so I can create appropriate recovery media? System restore rollback? Registry key editing? Here are the files on my XP, I have no idea if I create Windows 7 pro recovery files from these.
    Thanks all for any suggestions or known fixes,
    chadnc
    Root folder files & folders:
    winRE.wim
    usb.tag
    Folder\factoryrecovery
    Folder\Boot
    Inside of Folder\factoryrecovery
    sdrivebackup2.wim
    cdrivebackup.swm
    cdrivebackup2.swm
    cdrivebackup3.swm
    cdrivebackup4.swm
    bcdinfo
    RECOVERY
    service_done
    Inside of Folder\Boot
    24 subfolders, starting with cs-CZ
    BCD
    boot.sdi
    memtest
    tag 

    Hi chadnc
    Have a look at the first bit of the post by The_Solutor  in this thread :Making a usb stick with the Lenovo recovery partition bootable maybe that will help.
    Like many things Microsoft, the "you can only burn recovery media once" limitation just inconveniences the honest users, but doesn't slow down the bad guys. Oh well....
    Z.
    The large print: please read the Community Participation Rules before posting. Include as much information as possible: model, machine type, operating system, and a descriptive subject line. Do not include personal information: serial number, telephone number, email address, etc.  The fine print: I do not work for, nor do I speak for Lenovo. Unsolicited private messages will be ignored. ... GeezBlog
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  • OS : Win XP Prof SP3 ... with Recovery Media for Win 7 Prof

    i. 2nd attempt. The 1st didn't show. 
    ii.This is my first post in this forum, so I'm not sure whether email Notification is automatically sent if there's a reply.
    iii. On Nov 22, 2010, I contacted Toshiba pre-sales Support for info on the same subject.  I haven't received a response yet. 
    Hello;
    1) I'm about to buy a new Toshiba laptop:
    .... Toshiba TECRA A11-S3540
    .... OS : Win XP Prof SP3
    ......... : with recovery media for Win 7 Prof
    .... Processor : Intel Core i7 - 620M
    .................. : 2.66 GHz / 3.33 GHz with Turbo boost
    2) What is particularly attractive about this model (at least on paper and as I interpret its specs) is that it comes with Win XP SP3 OS, and I can upgrade to Win 7, if I choose to and at my convenience, with what appears to be a minimum hassle.
    3) I have reviewed Jim's article at:
    http://forums.toshiba.com/t5/System-Recovery-and-Recovery/Recovery-media/m-p/9148#U9148
    but still have some basic questions, and I'd very much appreciate your help:
    a--> What does " ... with recovery media for Win 7 Prof" really mean ??
    b--> What does it include ??
    c--> Does the laptop come with Win 7 OS software pre-stored on the HD ??
    d--> Is there a time limit for installing Win 7 on the unit ??
    e--> What if 6-12 months after purchasing the laptop, tried to install Win 7 and it failed and I ended up with NO OS ??
    f--> Can I go back safely to the Win XP Prof SP3 OS ??
    g--> Does Toshiba consider failure to install Win 7 as a major malfunction and would replace the unit at no cost within the provided 3-yr warranty ??
    Your comments and advice would be gratefully received.
    Kind regards.
    Solved!
    Go to Solution.

    Tecra M11-S3450
    I'll take another shot, Monir (with the same proviso that I'm probably not the best one here to reply).
    d. Does it mean the unit comes with the 2 versions of Windows 7 (the 32 and the 64 bit) pre-installed ??
    e. Can one choose which of the 2 Win 7 version to use ??
    f. Let us say the laptop comes with the Win 7 32-bit version:
    g. What does " ... with Windows XP Professional downgrade" really mean ??
    h. Does it mean the Win XP OS software is there if you want to downgrade from the pre-installed Win 7 ??
    i. Does it mean ONLY the option to downgrade from Win 7 is there, but one has to buy Windows XP OS if he wants to install it ??
    d&e. My guess is that when the laptop arrives, you'll have the opportunity when you first boot to choose which version to put on the hard drive. They are stored in another (hidden) partition on the same drive.
    g&h. It means the same as before (except this time for Windows XP), that there are recovery discs included which enable you to restore the hard drive to Windows XP.
    i. Everything is included. You don't have to buy anything.
    -Jerry

  • How to get a Recovery media for Satellite L305D S5900

    I am a Ghanaian who bought a Toshiba laptop about seven months ago. The model is Satellite L305D S5900. I am also in Ghana. I found out from the documents that came with the laptop and your forum that I can order for Recovery media for it with no charge on the software itself.
    How do I get this Recovery media for my machine as I am in a different country? What are the things involved?
    Thank You.

    Your T500 can burn CD's at the least and if you can access Windows, you should be able to burn a set of recovery discs.
    Other than that, I suggest calling support to see what they can do to help. The number in the U.S. is 1-800-426-7378.
    Tim Supples
    Lenovo Social Media
    Got a question? Don't PM me, post it on the forum!
    Lenovo Blogs
    X60 Tablet SXGA+ primary, Z61p fully loaded workhorse

  • Lenovo Provides 32 bit and 64 bit versions of VISTA & 7 by recovery media for FREE BUT HOW???

    Lenovo advertises this title:
    When is it possible to switch between 32 bit and 64 bit versions of Microsoft Operating Systems by using recovery media?
    In this page:
    http://www-307.ibm.com/pc/support/site.wss/MIGR-74752.html
    BUT
    Doesn’t give any info that how??? I
    How do I contact a Lenovo Support Centre to place an order. Link brings you to contact numbers for Lenovo and after I call them they say these numbers are for IBM and it is only for hardware support.
    I am wondering got know how on earth they accept orders for this type of complex issue by phone???
    Specially that I am dealing with so special situation and I need some e-mail address to describe it Lenovo and wait for the answer...
    I appreciate it if somebody could help me with this...
    Thanks in advance for your help guys...

    Awesome dude,
    Thanks for well described reply. I enjoyed it specially when I found out you don't work for Lenovo.
    I am curious to know something. I could buy Windows 7 Bit for a very good price form Microsoft offers for university students that it probably cost me the same price as recovery media. Do you think it is a good idea to install a totally fresh windows 7 (NOT from the recovery media) on my t400s?
    I am asking this because when you install operation system with provided recovery Media it builds another partition
    with this name SERVICEV003 that is about 2 Gb and contains system files and stuff related to my laptop. I am afraid if I install windows without using recovery media but using Microsoft original DVDs then my laptop doesn't function properly?
    What is your idea about this issue,
    Thanks again for all your help, I appreciate it,
    Cheers,
    Mehrad

  • How do I obtain product recovery media for my Satelite Pro A100?

    When I purchased my A100, I was not given any product recovery media. I assumed that it would be pre - installed on a partition on my hard drive. Seems not to be the case.
    I wish to resize my primary partition to enable me to install linux on the space that would then be available. Whilst Linux will do that for me, just in case there is an error, I need a copy of the product recovery media for XP and other pre-installed software. Toshiba's contact details on the site are hard to locate.
    So I wondered if anyone can point me in the correct direction? I am a UK user.

    Hi
    If the recovery disk was not shipped with the notebook, then you should be able to create an recovery disk using the preinstalled tool called Toshiba Recovery Disk Creator.
    I think you didnt read the user manual after you have received the notebook
    Anyway usually the Recovery disk could be ordered here:
    https://backupmedia.toshiba.eu/landing.aspx
    But not all recovery disks would be available especially if the notebook series has been discontinued this means that you could not order a recovery disk if the notebook series is too old You could also try to contact an local ASP (service partner) in your country for a help and could try to order such disk there.
    Otherwise you have to use an original MS Windows disk all needed drivers are downloadable from the Toshiba European driver page.

  • Recovery Disk for windows 7

    I upgraded to windows 7 via the disk sent to me from Toshiba; how do you get or make the recovery disk for
    windows 7?  Any help will be appreciated- Longhorn 34

    Longhorn34 wrote:
    I upgraded to windows 7 via the disk sent to me from Toshiba; how do you get or make the recovery disk for
    windows 7?  Any help will be appreciated- Longhorn 34
    With an upgrade, you'd have to first reinstall Vista, using the recovery media, then you'd have to apply the upgrade.
    A better solution is to buy a program like Acronis TrueImage and use it to make a restorable image backup of your hard drive with Windows 7.

  • Toshiba purchased W7 recovery media for C50-A has multiple issues, totally weird---what to do?

    First I ordered the recovery 'disk' and they sent me the usb flash.I installed it in my laptop to go back to W7 after a tech who replaced my HD installed 8.1 which I did 'not' want.So  I installed from usb..BUT.....First the tobisha service station is deader than a doornail and not working.Right off the bat it would only install updates off and on.Half of them fail the first time.It will show installing updates when actually no updates ae being installed.90% of the time I get a 'toshiba provided IE 10 has stopped responding.Back and forward button work only about 50% of the time.  Clicking on close program buttons or cancel dont work.Trying to download IE 11 as either standard and adm user wont work and aborts...saying it cant find  user file.Most of my Function keys dont work.The only things I have dowloaded since installing are Avast and Malware bytes and these issues existed 'Before' I installed those..No, I do not have any virusus.No, none of the ms provided 'fixes' have wored to fix update program.No, runing sf/scan to fix any errors shows no errors. So what the hell?....the recovery media made this special order W7 even buggier than it was when I first got it..and it was plenty buggy when I got it. I am done done done with toshiba....second piece of **bleep** laptop I have bought in the past 3 years and the HD on both have gone bad at a year and half.                             

    post your full model and part number! You may already know this: f2 to reach biosbios for windows 7 is secure boot disabled and advanced boot options set to CSMBios setting for W 8 and W8.1 secure boot enabled and Advanced boot options set to UEFIThese bios settings may need changed back to work for windows 7 your tech may have changed them to install windows 8  you may have problems if they are not changed back. On your last post I put this information:If you have the Toshiba recovery usb for Windows 7 INSTRUCTIONS:First - Important Bios changes when changing from Windows 8 to Windows 7:Completely shut down laptop (Shut down Windows 8 while pressing the Shift key to completely power off.) then restart computer and hold f2 when the screen goes black and wait for the bios setup utility to launch.Select advanced, then system configuration, then boot modeUEFI and CSM or legacy  (UEFI for Windows 8 and CSM or legacy for windows 7)For windows 7 change to CSM or Legacy mode.On the some models you may have to enable ro disable the secure boot before it will let you change the advanced boot mode to from UEFI to CSM.second -Also in bios setup utility select - Security, then Secure Boot, then you have to disable secure boot for windows 7.Third -While in the bio's change boot order to boot from your usb recovery first and the hard drive last.                        You will need to delete all partitions before installing windows 7 this is done in the forth step.Forth - Insert your windows 7 disc or USB and select custom install, your partitions should show up - click on each one and below you will see advanced drive options, click that and you will have options to format - format each one, then delete each one. You will be left with one raw partition, select to install and windows will do the rest while installing the operating system. post your results! Sometimes you do get a bad copy of the recovery media and Toshiba has sent out a replacement before.

  • I need recovery media for an old Toshiba but apparently can't order it. Help!

    The other day my TOSHIBA laptop - MODEL # PSM43U-01700P - must've got a virus or something because it started to slow and was unable to open some programs. Thinking the computer was about to go, i started saving my personal files onto a disk, and just after doing so the computer Blue screened and now upon start up it stops and says that it's missing a file <Windows root>\System 32\ ntoskrnl.exe and must have it added in order to continue. I of course, however, didn't realize that upon buying the computer years ago that i should have created my own recovery disks, thinking foolishly that the company would always have this media on hand to order should the need for it arise(Plus i doubt i would've done it properly since i'm not really a computer genius, surprise, surprise)
    Anyway. . .
    My problem is that when i tried to order the recovery media for this ancient model, i was told that Toshiba no longer carries this models media at all. So i was just wondering if possibly there's a similar model's media that Toshiba does carry that i'd be able to order instead of this model's that would still work with my computer. I was able to do this with an old DELL I had, and was hoping the same thing was possible with a TOSHIBA.
    I'm crossing my fingers here guys. Hope to hear back from you. I'd really appreciate it.
    Thanks.

    Satellite M45-S169 
    Try these third-party vendors.
       Digitalmedia-labs.com
       MyRecoveryCDs.com
       RestoreDisks.com
       RestoreCD4u
    -Jerry

  • Creating a recovery disk for windows 8

    need to create a recovery disk for windows 8, on HP Pavilion g6-2238dx Notebook PC...getting error message because I unintentionally deleted part of the program... now it won't boot up... I get to a message that says...Windows restarted Unexpectedly or encountered an unexpected error.  Windows install cannot proceed, click ok .  When I do that the program restarts... it repeats the process over and over... Any Suggestions?
    THank you

    Try tapping away at the F11 key immediately after powering on the laptop to get into HP Recovery Manager which can be used to do a System Recovery back to Factory settings.
    ******Clicking the Thumbs-Up button is a way to say -Thanks!.******
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  • Using Recovery media from an identical computer?

    I don't have access to my original recovery media. Am I able to perform a factory restore using recovery media created on an identical HP Pavillion DV6-4023TX?
    thanks

    Hi,
    I know for sure: using OS installation CD/DVD and the key at the bottom of the machine should NOT be a problem but I have not tried to use Recovery media from other machine(s). I think this won't work because the hardware signature otherwise people can clone easily. Yes, please post back the result.
    Good luck.
    BH
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    Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

  • Need Recovery Media for Satellite A660-042 Model PSAW3C-042017

    The hard drive on my Satellite A660-042 Model PSAW3C-042017 died on me. I have installed a new HDD but need the RECOVERY MEDIA. The Laptop was purchased in Canada, Toshiba USA does not seem to have the Recovery Media for this model and Toshiba Canada will not mail it to the USA. Can anyone help? 

    Satellite A660-042 (PSAW3C-042017)
    All the stuff for your Canadian model is here.
    Toshiba Canada will not mail it to the USA.
    I'm really surprised at that. Toshiba in the US mails them to Canada for US models.
    Have you called 800-663-0378 yourself?
    If that's true, you'll need to have an acquaintance order the discs and reship them.
    -Jerry

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