Using RoboHelp to create online tutorials?

Our company currently uses RoboHelp to create our Help
Systems. As a training developer, who has used a course authoring
software package for the past five years, I was wondering if
RoboHelp would be a good environment to develop training tutorials.
I love the fact that you can search and index the help systems and
thought the potential may be there to search for information within
tutorials as well.
I know Captivate is the software simulation product, however
a lot of our training material is either mainly text, or numerous
screen shots showing an individual how to use an application.
As I am new to RoboHelp, does anyone have any advice?
Thanks in advance.

Like Colum, welcome to the Forums!
(The following assumes the WebHelp Pro scenario you outlined)
>>>1. How do I set the window to have the right
frame display initially, without the left index frame? I want to
leave the index frame so that the user can access it if neccesary.
1. Make sure WebHelp Pro is your primary layout.
2. Create a new Window, call it OnePane and select the
tickbox in Window properties for One Pane and click OK. (This means
the Navigation pane (Contents, Index, Search, etc.) are hidden when
first launched.
3. Bring up the WebHelp Pro single source layout wizard.
4. Tick the box: Show navigation pane link in topics (this is
what allows the user to opt to see the Index and navigation pane if
they want.
5. Be sure to select "OnePane" as your default window you
just created and complete the wizard to publish.
6. Caveat: There is a shortcoming when you view locally from
the authoring machine. You will not be able to see the effects of
your changes. These can only viewed in a web browser pointed to
your actual WebHelp Pro site.
7. Publish to the RoboEngine server to view all the changes
you made and notice the "Show" link that allows the user to reveal
the navigation pane.
>>>2. Our Help System is in HTML, but I am thinking
of using WebHelp Pro (from a dedicated server). When I View Primary
Layout, the index frame and button at the top of the form do not
display. I get the yellow box located just below the Internet
Explorer toolbar saying 'To help protect your security, Internet
Explorer has resticted this file from showing active content that
could access your computer. Click here to for options....'. That
could be a real pain for 1200 users. Is there a way to if off for
RoboHelp WebHelp Pro?
I believe you may be encountering something that is only seen
by you because you're viewing it locally. When published, the user
would not see this. To remove this annoying message, go to Internet
Options > Advanced > scroll down to Security and tick the box
"Allow active content to run on My Computer." (Also, for more info,
do a search in the forums for "Mark of the Web")
>>>3. Can I create my own skin?
Sure. Use the WebHelp skin editor as you normally would. Give
the skin a name and use it when you publish.
Hope this helps.
John

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"Astro Boi" <[email protected]> wrote in
message
news:[email protected]...
> After a steep learning curve, and help from the forum, I
have my clients
> new
> site up:
> www.entwyne.com
>
> Next step is to fill the product pages.... I need to
create an online
> shop...
> The hard part is making it so my client can update, ad
new products and
> include a Paypal button.
> I want to do something simple like this:
>
http://www.mariecristine.com/?&mp=Default&class=inventory&id=SP71&cid=SP1035
>
> Anybody know of some easy online tutorials?
> Or a little program that takes the pain out of it?
>
> I have explored
http://www.plogger.org/ ... and
Photoshops automate web
> photo
> gallery.
> Not sure they are quite right for the job.
>
>
>

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Hours of Operation: Mon-Fri: 9am-5pm ET
Email: [email protected]
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http://support.apple.com/kb/HT1933
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Hi,
I am developing " How to Create Online and Offline Forms in Web Dynpro " in nwds 7.0. This is standard example which is available at sdn. but when i run it gives me error like "
Failed to process request. Please contact your system administrator.
[Hide]
Error Summary
While processing the current request, an exception occured which could not be handled by the application or the framework.
If the information contained on this page doesn't help you to find and correct the cause of the problem, please contact your system administrator. To facilitate analysis of the problem, keep a copy of this error page. Hint: Most browsers allow to select all content, copy it and then paste it into an empty document (e.g. email or simple text file).
Root Cause
The initial exception that caused the request to fail, was:
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    at com.travelrequestapp.wdp.InternalTravelRequestComView.wdDoInit(InternalTravelRequestComView.java:133)
    at com.sap.tc.webdynpro.progmodel.generation.DelegatingView.doInit(DelegatingView.java:61)
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    at com.sap.tc.webdynpro.progmodel.view.View.initController(View.java:445)
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See full exception chain for details.
System Environment
Client
Web Dynpro Client Type HTML Client
User agent Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1)
Version null
DOM version null
Client Type msie6
Client Type Profile ie6
ActiveX enabled
Cookies enabled
Frames enabled
Java Applets enabled
JavaScript enabled
Tables enabled
VB Script enabled
Server
Web Dynpro Runtime Vendor: SAP, build ID: 7.0009.20060804145649.0000 (release=645_VAL_REL, buildtime=2006-08-26:14:41:58[UTC], changelist=413534, host=pwdfm101), build date: Thu Feb 15 10:23:57 IST 2007
J2EE Engine 7.00 patchlevel
Java VM Java HotSpot(TM) Server VM, version:1.4.2_13-b06, vendor: Sun Microsystems Inc.
Operating system Windows 2003, version: 5.2, architecture: x86
Session & Other
Session Locale en_US
Time of Failure Mon Oct 29 12:13:24 IST 2007 (Java Time: 1193640204484)
Web Dynpro Code Generation Infos
local/TravelRequest
SapDictionaryGenerationCore 7.0006.20051128142640.0000 (release=645_VAL_REL, buildtime=2006-01-14:14:59:42[UTC], changelist=378068, host=PWDFM101.wdf.sap.corp)
SapDictionaryGenerationTemplates (unknown)
SapGenerationFrameworkCore 7.0006.20050713144242.0000 (release=645_VAL_REL, buildtime=2006-01-14:14:48:59[UTC], changelist=357697, host=PWDFM101.wdf.sap.corp)
SapIdeWebDynproCheckLayer 7.0006.20051128151834.0000 (release=645_VAL_REL, buildtime=2006-01-14:15:05:10[UTC], changelist=378108, host=PWDFM101.wdf.sap.corp)
SapMetamodelCommon 7.0006.20050929162929.0000 (release=645_VAL_REL, buildtime=2006-01-14:14:49:45[UTC], changelist=369752, host=PWDFM101.wdf.sap.corp)
SapMetamodelCore 7.0006.20050929162929.0000 (release=645_VAL_REL, buildtime=2006-01-14:14:49:38[UTC], changelist=369752, host=PWDFM101.wdf.sap.corp)
SapMetamodelDictionary 7.0006.20051128142655.0000 (release=645_VAL_REL, buildtime=2006-01-14:14:57:39[UTC], changelist=378069, host=PWDFM101.wdf.sap.corp)
SapMetamodelWebDynpro 7.0006.20051128151854.0000 (release=645_VAL_REL, buildtime=2006-01-14:15:02:09[UTC], changelist=378109, host=PWDFM101.wdf.sap.corp)
SapWebDynproGenerationCTemplates 7.0006.20060111154644.0000 (release=645_VAL_REL, buildtime=2006-01-14:15:18:33[UTC], changelist=384368, host=pwdfm101)
SapWebDynproGenerationCore 7.0006.20051128151834.0000 (release=645_VAL_REL, buildtime=2006-01-14:15:05:21[UTC], changelist=378108, host=PWDFM101.wdf.sap.corp)
SapWebDynproGenerationTemplates 7.0006.20060111154644.0000 (release=645_VAL_REL, buildtime=2006-01-14:15:18:33[UTC], changelist=384368, host=pwdfm101)
sap.com/tcwddispwda
No information available null
sap.com/tcwdcorecomp
No information available null
Detailed Error Information
Detailed Exception Chain
java.lang.NullPointerException
     at com.travelrequestapp.TravelRequestComView.wdDoInit(TravelRequestComView.java:97)
     at com.travelrequestapp.wdp.InternalTravelRequestComView.wdDoInit(InternalTravelRequestComView.java:133)
     at com.sap.tc.webdynpro.progmodel.generation.DelegatingView.doInit(DelegatingView.java:61)
     at com.sap.tc.webdynpro.progmodel.controller.Controller.initController(Controller.java:215)
     at com.sap.tc.webdynpro.progmodel.view.View.initController(View.java:445)
     at com.sap.tc.webdynpro.progmodel.controller.Controller.init(Controller.java:200)
     at com.sap.tc.webdynpro.progmodel.view.ViewManager.getView(ViewManager.java:709)
     at com.sap.tc.webdynpro.progmodel.view.ViewManager.bindRoot(ViewManager.java:579)
     at com.sap.tc.webdynpro.progmodel.view.ViewManager.makeVisible(ViewManager.java:793)
     at com.sap.tc.webdynpro.progmodel.view.ViewManager.performNavigation(ViewManager.java:296)
     at com.sap.tc.webdynpro.clientserver.cal.ClientApplication.navigate(ClientApplication.java:767)
     at com.sap.tc.webdynpro.clientserver.cal.ClientComponent.navigate(ClientComponent.java:873)
     at com.sap.tc.webdynpro.clientserver.window.WindowPhaseModel.doNavigation(WindowPhaseModel.java:498)
     at com.sap.tc.webdynpro.clientserver.window.WindowPhaseModel.processRequest(WindowPhaseModel.java:144)
     at com.sap.tc.webdynpro.clientserver.window.WebDynproWindow.processRequest(WebDynproWindow.java:335)
     at com.sap.tc.webdynpro.clientserver.cal.AbstractClient.executeTasks(AbstractClient.java:143)
     at com.sap.tc.webdynpro.clientserver.session.ApplicationSession.doProcessing(ApplicationSession.java:299)
     at com.sap.tc.webdynpro.clientserver.session.ClientSession.doApplicationProcessingStandalone(ClientSession.java:711)
     at com.sap.tc.webdynpro.clientserver.session.ClientSession.doApplicationProcessing(ClientSession.java:665)
     at com.sap.tc.webdynpro.clientserver.session.ClientSession.doProcessing(ClientSession.java:232)
     at com.sap.tc.webdynpro.clientserver.session.RequestManager.doProcessing(RequestManager.java:152)
     at com.sap.tc.webdynpro.serverimpl.defaultimpl.DispatcherServlet.doContent(DispatcherServlet.java:62)
     at com.sap.tc.webdynpro.serverimpl.defaultimpl.DispatcherServlet.doPost(DispatcherServlet.java:53)
     at javax.servlet.http.HttpServlet.service(HttpServlet.java:760)
     at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
     at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:390)
     at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:264)
     at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:347)
     at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:325)
     at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:887)
     at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:241)
     at com.sap.engine.services.httpserver.server.Client.handle(Client.java:92)
     at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:148)
     at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:33)
     at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41)
     at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)
     at java.security.AccessController.doPrivileged(Native Method)
     at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:100)
     at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:170)
So please help me to correct this error .....
Help will be rewarded.
Regards,
Gurprit Bhatia

Hi Gurprit,
A null value is being passed at runtime. Make sure that you enter values when filling in the form.
Also check for the cardinality of the nodes being used. You can also initiliaze your value attributes as follows:
In wdDoInit() method:
wdContext.currentNodeAElement.setValueA("");
Context is as follows:
RootNode
|____NodeA
        |_____ValueA
Hope it helps.

This is a bit of information for folks that use Robohelp for Word.

I know this is all a day late and a follar short but for those folks that still use Robohelp for Word:
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Even after you upgrade, if you use the tripane (winhelp_2000) view in RH for Word, it will not work on Windows 7 even with the microsoft patch. With the patch it will look like an older version of RH in winhelp_4. At least I have not been able to get it to display.
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Peggy Theo.

Thanks for posting this Peggy.
It is worth adding that there is another way of continuing to work with Word - using Linked Documents in RoboHelp HTML. You create Word documents entirely independent of RoboHelp and then create topics by linking those documents in a RoboHelp HTML project.
You cannot create WinHelp that way but WinHelp is on life support and requires users to download a viewer, you cannot distribute it. It really is time to move on from WinHelp.
RoboHelp for Word is not getting much development and does not get the new features being added to RoboHelp HTML.
Linking is covered on my site.
See www.grainge.org for RoboHelp and Authoring tips
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I am in the process of writing a "handbook" for one application I have built. I will write it using MS Word, and it will have detailed information on how to use the app, including screenshots, arrows and other drawing objects.
I would like to add some online help to the app also, but instead of re-entering the same information manually in Apex (that would be limited to text only) I would like to re-use the document I will create in Word. Has anyone implemented anything like this?
One solution for this that I am considering is to break down the handbook file into a number of smaller files, one for each page, and upload them into Oracle as BLOBs (in a table with app_alias and page_id as PK). Then the help page would download and display these files (in some way, not sure how yet).
Ideally, the whole document should be uploaded as a BLOB and somehow the program should be able to extract only the bit that is relevant to the current page and display it.
Any comments/suggestions?
Thanks,
Luis

Hi
I don't think it is possible to know that (except if you ask the Apex dev team directly I suppose).
The solution I used was to create a Word document with the application help and export it as HTML. Then copied the HTML to a directory in the server and created a link in the app to open that HTML in a popup window.
I hope this helps.
Luis

Using RoboHelp to create online tutorials?

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