Using Run External Script in ICM

Hi all,
I am using IPCC enterprise 7.0, during my development on ICM scripting. I am using "Run External Script" to execute IVR script. So my problem is that, any change / update used in IVR subflow will not be effective in ICM until I restart the CRS engine. Which means, the ICM is still running on old IVR script.
Could anybody advise it? Is it possible to flush the IVR caching?
Thank you for your attention.

This URL should help you:
http://www.cisco.com/en/US/products/sw/custcosw/ps1844/products_tech_note09186a0080236a4d.shtml

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CVP 8 - Run External Script Fail, CED = none

Good afternoon.
ICM 8.5.4, CVP 8, SIP
Situation: Caller presses 2 for spanish, stays on line for english. In Network VRU settings, there is no config for "stay on line".. in CED node, the NONE option does not work, the call fails out the X branch of the Run External Script node, which I can route off of, with error codes, but this is generating a ton of data in the error logs.
We'd like to not have this. Does anyone have work arounds? Why doesn't the NONE option work? (or any of the NONE options... I have tried them all.)

Hi Cheril,
NONE option does not work, unitl you connect the X branch of the Run External Script node to CED. If you want None option to work on the CED node you must connect the X branch of Run Ext. Script to CED node and then add a case with none option. I have tested the same its working in lab. Please find the attached screen shot for your reference.
Regards,
Srinivasan
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Call failing at Run External Script

Dear All,
i installed UCCE with CVP (Ver 10.0.1).
Call Flow CME-->VXML GW-->CVP-->ICM. But call is failing at run External script. I am attaching CVP error Log and ICM Script.
pls suggest.
1469: 10.35.133.129: Sep 16 2014 11:19:38.981 +0530: %CVP_10_0_IVR-3-CALL_ERROR: CALLGUID=044224283C9A11E4803A30F70D96B740 DNIS=11111111116 Media Fetch Error for URL=file://../MediaFiles/en-us/app/Welcome.wav (Client: 10.35.133.194) [id:3023]
1470: 10.35.133.129: Sep 16 2014 11:19:38.981 +0530: %CVP_10_0_IVR-3-CALL_ERROR: RunScript Error from 10.35.133.194 [MEDIA_FILE_NOT_FOUND(9)] CALLGUID: 044224283C9A11E4803A30F70D96B740 DNIS=11111111116 {VRUScriptName: 'PM,Welcome,A' ConfigParam: 'Y'} [id:3023]
2285: 10.35.133.129: Sep 16 2014 11:19:38.996 +0530: %CVP_10_0_SIP-3-SIP_ERROR_SNMP: B2BUA is not configured with a route for making calls to [91919191]. Please add this route. [id:5010]
1487: 10.35.133.129: Sep 16 2014 11:19:41.087 +0530: %CVP_10_0_IVR-3-CALL_ERROR: Removing CALLGUID: 044224283C9A11E4803A30F70D96B740 DNIS=1111111111 due to exception in CallNewHandler. (Client: 10.35.133.194) Received ICM DialogFailure response for new call request. DialogFailure StatusCode: 15 HTTP req: { RECOVERY_VXML=flash:recovery.vxml, CALL_DNIS=1111111111, CALL_UUI=, MSG_TYPE=CALL_NEW, ERROR_CODE=NONE(0), CALL_ID=044224283C9A11E4803A30F70D96B740, CLIENT_TYPE=IOS, CALL_ANI=sip:[email protected]:5060 } [id:3023]
1496: 10.35.133.129: Sep 16 2014 11:19:42.117 +0530: %CVP_10_0_IVR-3-CALL_ERROR: Removing CALLGUID: 044224283C9A11E4803A30F70D96B740 DNIS=1111111111 due to exception in CallNewHandler. (Client: 10.35.133.194) Received ICM DialogFailure response for new call request. DialogFailure StatusCode: 15 HTTP req: { RECOVERY_VXML=flash:recovery.vxml, CALL_DNIS=1111111111, CALL_UUI=, MSG_TYPE=CALL_NEW, ERROR_CODE=NONE(0), CALL_ID=044224283C9A11E4803A30F70D96B740, CLIENT_TYPE=IOS, CALL_ANI=sip:[email protected]:5060 } [id:3023]
1505: 10.35.133.129: Sep 16 2014 11:19:43.146 +0530: %CVP_10_0_IVR-3-CALL_ERROR: Removing CALLGUID: 044224283C9A11E4803A30F70D96B740 DNIS=1111111111 due to exception in CallNewHandler. (Client: 10.35.133.194) Received ICM DialogFailure response for new call request. DialogFailure StatusCode: 15 HTTP req: { RECOVERY_VXML=flash:recovery.vxml, CALL_DNIS=1111111111, CALL_UUI=, MSG_TYPE=CALL_NEW,
Regards,
Mukesh Singh

You have media fetch error,the URL being formed is below:
file://../MediaFiles/en-us/app/Welcome.wav
should be something like http://x.x.x.x/en-us/app/welcome.wav
also please share your full CVP logs for the call.
it is always annoying to see b2b user agent is not configured, so please configure ringtone and error label to sent to proper VXML gateway.
regards
Chintan

Aborted calls at run external script step

hello everyone
when I was monitoring a script, I noticed a large percentage of calls are aborted on the node " run external script", and a few number of calls listed as " in process". only a small percentage of calls passed this node.
I would like to ask what does this "abort" means, does it mean the the call fails at this node, or the caller purposely terminate the call at this node.
thanks in advance

Hi, David
thanks for replying me back
we are using IPIVR instead of CVP and system was under a really heavn load.
one RES was just simplely playing a prompt
Unfortunately some how, I couldn't get the log from IPIVR.

Run External Script Failure

How important is it to have the failure branch of a Run External Script node point to somewhere other than the success branch?
We have quite a few scripts built by other people with the success and failure branch both pointed to the next node in the script regardless. Besides the call not recieving the prompts or announcements are there any other consequences to not fixing these?

CVP here:
Interesting technique. I would never do that. I connect the X node to an ICM script called something like SYS_F_RES (system failure run external script) and this sets a call type and returns END if the call comes from the PSTN and Release if the call comes from CUCM (this is CVP). Setting the call type allows a quick WebView/CUIC report check. Bringing all failures through a single script allows a quick check with Monitor.
(PS: I also have similar little scripts/calltypes for Send 2 VRU failure, DN list failure, queue 2 skill group failure. )
Normally these things only fail in development, when you have the WAV file wrong/missing, the config params wrong. But in production there are the predictable failures (max no entry, max no match) you need to deal with correctly.
I suggest you fix them.
Regards,
Geoff

Trouble using Run Shell Script with python in Automator

Hi. I have a python script I want to run in Automator (update_puzzles.py). All it does is check, rearrange and update files and there is not supposed to be any input. I can get the script to run outside of Automator, in Terminal, by navigating to the right directory and typing "python update_puzzles.py"
I must not be setting up Run Shell Script correctly. I have it set to /bin/bash and Pass Input to stdin. The command line simply reads python /pathname/update_puzzles.py (where pathname is the path to the .py file, which I got by dragging the file onto the Run Shell Script command window). There are no actions before this in my workflow and the action after is View Results.
The log says Run Shell Script failed, and the error is "Traceback (most recent call last):"
Any suggestions?
Thanks so much.

If the script is expecting to do stuff with files in the same directory as the executable, you will probably need to add a statement to change to the appropriate working directory. The shell used in the Automator *Run Shell Script* action is a generic one that does not share any of the environment variables that the Terminal uses.

Trying to run external script using Runtime.exec

Hey,
I am trying to use Runtime.exec(cmd, evnp, dir) to execute a fortran program and get back its output, however it seems to always be hanging. Here is my code snippet :
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            System.out.println(error.available());     //returns 0
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Any Ideas?

Okay, so I implemented the changes from that website (thanks by the way for that link, it helps me understand this a little better). However, my problem is still occuring. Here is my new code:
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Media file path in IP IVR - Run external VRU script

Hi all,
I am configuring ICM script by using run external vru script which is located in IP IVR server. But, I am not sure how pass media file path from ICM script to VRU script.
Last time, I used IVR version 7.0. I set the path such as: c:\MediaServer\english. Now, I am running IVR version 10 with en_US language.
Any advise?
Thuc

Hi,
I try to your guide but still silent. Log file is:
01 15:10:42.398 ICT %MIVR-SS_CMT-7-UNK:init:: flushDTMF=true DTMFBuffer.size=0
344389: Apr 01 15:10:42.398 ICT %MIVR-LIB_MEDIA-3-PROMPT_ERROR_IGNORED:Prompt error ignored: Exception=com.cisco.prompt.UndefinedPromptException: unable to append prompt: Vietnamese\Loichao.wav; nested exception is:
java.io.IOException: file not found: Vietnamese\Loichao.wav
344390: Apr 01 15:10:42.398 ICT %MIVR-LIB_MEDIA-3-EXCEPTION:com.cisco.prompt.UndefinedPromptException: unable to append prompt: Vietnamese\Loichao.wav; nested exception is:
344391: Apr 01 15:10:42.398 ICT %MIVR-LIB_MEDIA-3-EXCEPTION: java.io.IOException: file not found: Vietnamese\Loichao.wav
344392: Apr 01 15:10:42.398 ICT %MIVR-LIB_MEDIA-3-EXCEPTION: at com.cisco.prompt.FilePrompt.appendTo(FilePrompt.java:229)
344393: Apr 01 15:10:42.398 ICT %MIVR-LIB_MEDIA-3-EXCEPTION: at com.cisco.prompt.DocumentPrompt.appendTo(DocumentPrompt.java:264)
344394: Apr 01 15:10:42.398 ICT %MIVR-LIB_MEDIA-3-EXCEPTION: at com.cisco.prompt.ConcatenatedPrompt.appendTo(ConcatenatedPrompt.java:169)
344395: Apr 01 15:10:42.399 ICT %MIVR-LIB_MEDIA-3-EXCEPTION: at com.cisco.wf.cmt.dialogs.CMTDialogImpl.appendPrompt(CMTDialogImpl.java:165)
344396: Apr 01 15:10:42.399 ICT %MIVR-LIB_MEDIA-3-EXCEPTION: at com.cisco.wf.cmt.dialogs.CMTDialogImpl.playCompositePrompt(CMTDialogImpl.java:140)
344397: Apr 01 15:10:42.399 ICT %MIVR-LIB_MEDIA-3-EXCEPTION: at com.cisco.wf.cmt.dialogs.CMTDialogImpl.playInitialPrompt(CMTDialogImpl.java:110)
344398: Apr 01 15:10:42.399 ICT %MIVR-LIB_MEDIA-3-EXCEPTION: at com.cisco.wf.cmt.dialogs.CMTDialogImpl.playPrompt(CMTDialogImpl.java:92)
344399: Apr 01 15:10:42.399 ICT %MIVR-LIB_MEDIA-3-EXCEPTION: at com.cisco.wf.cmt.dialogs.CMTSimpleRecognitionDialogImpl.dialogLoop(CMTSimpleRecognitionDialogImpl.java:109)
344400: Apr 01 15:10:42.399 ICT %MIVR-LIB_MEDIA-3-EXCEPTION: at com.cisco.wf.cmt.dialogs.CMTSimpleRecognitionDialogImpl.run(CMTSimpleRecognitionDialogImpl.java:87)
344401: Apr 01 15:10:42.399 ICT %MIVR-LIB_MEDIA-3-EXCEPTION: at com.cisco.app.impl.ApplicationManagerImpl$TaskImpl$ActionImpl.run(ApplicationManagerImpl.java:7757)
344402: Apr 01 15:10:42.399 ICT %MIVR-LIB_MEDIA-3-EXCEPTION: at com.cisco.app.impl.ApplicationManagerImpl$TaskImpl.doInterruptible(ApplicationManagerImpl.java:7560)
344403: Apr 01 15:10:42.399 ICT %MIVR-LIB_MEDIA-3-EXCEPTION: at com.cisco.wf.dialog.DialogObjectImpl.invoke(DialogObjectImpl.java:632)
344404: Apr 01 15:10:42.399 ICT %MIVR-LIB_MEDIA-3-EXCEPTION: at com.cisco.wf.steps.ivr.MenuStep.execute(MenuStep.java:394)
344405: Apr 01 15:10:42.399 ICT %MIVR-LIB_MEDIA-3-EXCEPTION: at com.cisco.wfframework.obj.WFBeanStep.executeImpl(WFBeanStep.java:141)
344406: Apr 01 15:10:42.399 ICT %MIVR-LIB_MEDIA-3-EXCEPTION: at com.cisco.wfframework.obj.WFStep.execute(WFStep.java:174)
344407: Apr 01 15:10:42.399 ICT %MIVR-LIB_MEDIA-3-EXCEPTION: at com.cisco.wfframework.obj.WFWorkflowTask.executeStep(WFWorkflowTask.java:494)
344408: Apr 01 15:10:42.399 ICT %MIVR-LIB_MEDIA-3-EXCEPTION: at com.cisco.wfframework.engine.core.WFEngineWorkflowTask.executeStep(WFEngineWorkflowTask.java:122)
344409: Apr 01 15:10:42.399 ICT %MIVR-LIB_MEDIA-3-EXCEPTION: at com.cisco.app.impl.WFWorkflowAppDebugTaskWrapper.executeStep(WFWorkflowAppDebugTaskWrapper.java:416)
344410: Apr 01 15:10:42.399 ICT %MIVR-LIB_MEDIA-3-EXCEPTION: at com.cisco.wfframework.obj.WFWorkflowTask.execute(WFWorkflowTask.java:360)
344411: Apr 01 15:10:42.399 ICT %MIVR-LIB_MEDIA-3-EXCEPTION: at com.cisco.wfframework.engine.core.WFEngineWorkflowTask.execute(WFEngineWorkflowTask.java:77)
344412: Apr 01 15:10:42.399 ICT %MIVR-LIB_MEDIA-3-EXCEPTION: at com.cisco.app.impl.WFWorkflowAppDebugTaskWrapper.execute(WFWorkflowAppDebugTaskWrapper.java:736)
344413: Apr 01 15:10:42.399 ICT %MIVR-LIB_MEDIA-3-EXCEPTION: at com.cisco.wfframework.engine.core.TaskManager.runTaskNormally(TaskManager.java:416)
344414: Apr 01 15:10:42.399 ICT %MIVR-LIB_MEDIA-3-EXCEPTION: at com.cisco.wfframework.engine.core.TaskManager.runTask(TaskManager.java:371)
344415: Apr 01 15:10:42.399 ICT %MIVR-LIB_MEDIA-3-EXCEPTION: at com.cisco.wfframework.engine.core.Invoker.invoke(Invoker.java:85)
344416: Apr 01 15:10:42.399 ICT %MIVR-LIB_MEDIA-3-EXCEPTION: at com.cisco.app.impl.ApplicationManagerImpl$TaskImpl.subinvoke(ApplicationManagerImpl.java:4658)
344417: Apr 01 15:10:42.399 ICT %MIVR-LIB_MEDIA-3-EXCEPTION: at com.cisco.app.impl.ApplicationManagerImpl.subinvoke(ApplicationManagerImpl.java:2204)
344418: Apr 01 15:10:42.399 ICT %MIVR-LIB_MEDIA-3-EXCEPTION: at com.cisco.app.Application.subinvoke(Application.java:276)
344419: Apr 01 15:10:42.399 ICT %MIVR-LIB_MEDIA-3-EXCEPTION: at com.cisco.wf.subsystems.ged125.ICMApplication.invokeWorkflow(ICMApplication.java:154)
344420: Apr 01 15:10:42.399 ICT %MIVR-LIB_MEDIA-3-EXCEPTION: at com.cisco.wf.subsystems.ged125.ICMApplicationTask.invokeWorkflow(ICMApplicationTask.java:684)
344421: Apr 01 15:10:42.400 ICT %MIVR-LIB_MEDIA-3-EXCEPTION: at com.cisco.wf.subsystems.ged125.ICMApplicationTask.runScript(ICMApplicationTask.java:1382)
344422: Apr 01 15:10:42.400 ICT %MIVR-LIB_MEDIA-3-EXCEPTION: at com.cisco.wf.subsystems.ged125.ICMApplicationTask.execute(ICMApplicationTask.java:2468)
344423: Apr 01 15:10:42.400 ICT %MIVR-LIB_MEDIA-3-EXCEPTION: at com.cisco.app.impl.WFAppTaskWrapper.execute(WFAppTaskWrapper.java:291)
344424: Apr 01 15:10:42.400 ICT %MIVR-LIB_MEDIA-3-EXCEPTION: at com.cisco.wfframework.engine.core.TaskManager.runTaskNormally(TaskManager.java:416)
344425: Apr 01 15:10:42.400 ICT %MIVR-LIB_MEDIA-3-EXCEPTION: at com.cisco.wfframework.engine.core.TaskManager.runTask(TaskManager.java:371)
344426: Apr 01 15:10:42.400 ICT %MIVR-LIB_MEDIA-3-EXCEPTION: at com.cisco.wfframework.engine.core.TaskManager$RunnableTask.run(TaskManager.java:589)
344427: Apr 01 15:10:42.400 ICT %MIVR-LIB_MEDIA-3-EXCEPTION: at com.cisco.executor.impl.ExecutorStubImpl$RequestImpl.runCommand(ExecutorStubImpl.java:690)
344428: Apr 01 15:10:42.400 ICT %MIVR-LIB_MEDIA-3-EXCEPTION: at com.cisco.executor.impl.ExecutorStubImpl$RequestImpl.run(ExecutorStubImpl.java:486)
344429: Apr 01 15:10:42.400 ICT %MIVR-LIB_MEDIA-3-EXCEPTION: at com.cisco.executor.impl.ExecutorStubImpl$RequestImpl.run(ExecutorStubImpl.java:762)
344430: Apr 01 15:10:42.400 ICT %MIVR-LIB_MEDIA-3-EXCEPTION: at EDU.oswego.cs.dl.util.concurrent.PooledExecutor$Worker.run(PooledExecutor.java:776)
344431: Apr 01 15:10:42.400 ICT %MIVR-LIB_MEDIA-3-EXCEPTION: at com.cisco.executor.impl.PooledExecutorStubImpl$1$WorkerImpl.run(PooledExecutorStubImpl.java:99)
344432: Apr 01 15:10:42.400 ICT %MIVR-LIB_MEDIA-3-EXCEPTION: at com.cisco.util.ThreadPoolFactory$ThreadImpl.run(ThreadPoolFactory.java:853)
344433: Apr 01 15:10:42.400 ICT %MIVR-LIB_MEDIA-3-EXCEPTION: nested stack trace is:
344434: Apr 01 15:10:42.400 ICT %MIVR-LIB_MEDIA-3-EXCEPTION: java.io.IOException: file not found: Vietnamese\Loichao.wav
344435: Apr 01 15:10:42.400 ICT %MIVR-LIB_MEDIA-3-EXCEPTION: at com.cisco.prompt.FilePrompt.appendTo(FilePrompt.java:229)
344436: Apr 01 15:10:42.400 ICT %MIVR-LIB_MEDIA-3-EXCEPTION: at com.cisco.prompt.DocumentPrompt.appendTo(DocumentPrompt.java:264)

Send to VRU and Run Ext Script

Hi All;
I am adding a new vxml browsers and I need to send some calls (based on If statement) to those vxml browsers, so I added a Network VRU (with a new labels) and I added Network VRU script and at the ICM script, I placed if statement and based on it I am using Run Ext script which use the required Network VRU Script. But the problem I am facing it, that still the returned label for the CVP is the same label that is used with the original VXML browsers ! How I can resolve it.
I tried to set the default network vru (at the PG configuration) to be this new Network VRU, but still it is returning the original label that is used to send to the original VXML browsers.
How I can resolve this label issue and let the returned label to be 8333333333 instead of 8111111111 (ofcourse this in case the Run Ext Script was calling the new Network VRU Script, but if the Run Ext Script was the current Network VRU, then to return the label 8111111111)? How to do this
Kindly give a look for the pictures of the configuration and some logs that help.
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Bilal

Hey Bilal,
Ok, it's actually quite difficult to single out a gateway or a couple of gateways on a per-call basis 'the right way'. Once you add a gateway to your Gatekeeper, SIP Proxy or Static Routes setup, you'll have a round robin mechanism that's pretty much not changeable on a per-call basis.
If it's just to test these gateways for a limited period of time, try this :
Open Configuration Manager - ICM Instance Explorer;
For your Instance you should have one Customer Definition with the same name, add a second Customer Definition, i.e. 'Test';
Now go to the Next VRU Explorer, add a new Type 10 VRU, and give it a (slightly) different label from the normal one, define the Customer as 'Test';
Go back to the Customer Definition and assign your new VRU to that Customer Definition;
Create a new test Dialed Number for your existing Routing Client and be sure to pick your 'Test' customer, continue to create a Call Type, Script and Network VRU Scripts as you always would;
Route the new Label only to your new gateways.
You would remove all of this configuration and make the new gateways use the same labels as the others once you are ready to put this in production, But it will at least allow you to route some calls through them.
Note: you may be able to do all the same things but using your existing Network VRU, just adding a new label to it for your newly defined Customer Definition. I'm not sure if ICM will pay attention to the Customer when picking a label for a Network VRU.
Cheers,
Kris

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That is it. When done on the local server, this is perfect. However, with my new upgrade to Tiger, I wanted to try using Automator to do some of this as well as the image copy and conversions which I typically do beforehand.
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I need to have Automator launch the script in a Terminal window so I can interact with the steps it goes thru. Essentially, the launch of Vim in the Terminal opening the file that was made.
I can't figure out how to do this. Terminal is not an app in the left pane of Automator, and when I call my script using "Run Shell Script", it does not perform the last step, "vi filename.php" - rather it completes and leaves my "Stencil" un-edited.
How can I get this done?
Beavis2084

http://discussions.apple.com/message.jspa?messageID=1791477#1791477

How to run shell script using External Process in Process Flow?

Hi,
We can run external process using Process flow.
I would like to run shell script as external process in Process flow.
Could any one please explain it?
Thanks and regards
Gowtham Sen.

HI,
As you said I tried this case. I got the following error. The script is running successfully while I tested at unix command prompt.
The error is as follows..
tarting Execution PFPS_SMPL_RUNSHELL
Starting Task PFPS_SMPL_RUNSHELL
Starting Task PFPS_SMPL_RUNSHELL:EXTERNALPROCESS
/SOURCE_FILES/CollectFiles.sh: line 1: ls: command not found
/SOURCE_FILES/CollectFiles.sh: line 1: wc: command not found
/SOURCE_FILES/CollectFiles.sh: line 1: ls: command not found
Completing Task PFPS_SMPL_RUNSHELL:EXTERNALPROCESS
Starting Task PFPS_SMPL_RUNSHELL:EXTERNALPROCESS_1
SQL*Plus: Release 10.1.0.2.0 - Production on Fri Sep 29 22:57:39 2006
Copyright (c) 1982, 2004, Oracle. All rights reserved.
ERROR:
ORA-12545: Connect failed because target host or object does not exist
Enter user-name: SP2-0306: Invalid option.
Usage: CONN[ECT] [logon] [AS {SYSDBA|SYSOPER}]
where <logon> ::= <username>[<password>][@<connect_identifier>] | /
Enter user-name: SP2-0306: Invalid option.
Usage: CONN[ECT] [logon] [AS {SYSDBA|SYSOPER}]
where <logon> ::= <username>[<password>][@<connect_identifier>] | /
SP2-0157: unable to CONNECT to ORACLE after 3 attempts, exiting SQL*Plus
Completing Task PFPS_SMPL_RUNSHELL:EXTERNALPROCESS_1
Completing Task PFPS_SMPL_RUNSHELL
Completing Execution PFPS_SMPL_RUNSHELL
My scenario is---
I am trying to return a file name from one shell script. I created a external process for that. After completion of this process, I am running another script which takes that file name and trying to create a external table. The both scripts are runnning successfully. But while I am trying to run using process flow, its not coming.
And I am not getting the way to catch the output of external process and pass it as parameter as another external process.
Any suggestions are welcome.
Thanks and regards
Gowtham Sen.

VS2013 Page Inspector does not use external script files

If I use an external javascript file, the Page Inspector does not appear to run the javascript (as the styles created during runtime are not visible). If I run the web page outside of VS (e.g. IE) then it works.
<script type="text/javascript" src="border.js"></script>
However, if I use an internal script, the styles are created as expected.
<script type="text/javascript">$("div").css("border", "2px solid red").add("p").css("background", "yellow");</script>
Is the Page Inspector supposed to use external script files, and if not, are there plans to support it?

Hi,
Thank you for your post.
I am afraid that the issue is out of support range of VS General Question forum which mainly discusses
the usage of Visual Studio IDE such as WPF & SL designer, Visual Studio Guidance Automation Toolkit, Developer Documentation and Help System
and Visual Studio Editor.
Because Page Inspector feature is more related to ASP.NET Application/Technology, in order to resolve your issue better,
I suggest that you can consult your issue on ASP.NET forum:
http://forums.asp.net/ for better solution and support.
Best regards,
We are trying to better understand customer views on social support experience, so your participation in this interview project would be greatly appreciated if you have time. Thanks for helping make community forums a great place.
Click
HERE to participate the survey.

How do I use an external hard drive with iMovie 10.0.1? I have run out of disk space on my Macbook Air.

How do I use an external drive with iMovie 10.0.1? It is not obvious and I have run out of space.

If you want to move a complete iMovie 10 library (file with .imovielibrary extension) click on the library in the libraries pane and select File - Consolidate Library Media. This ensures that all media is copied to the library. You can then move the library onto your external drive using Finder. The first time to want to access it from iMovie you will have to tell it where it is by choosing File - Open Library -Other and navigating to it.
If you only want to transfer part of a library to another drive, create a new library a at the desired location File - Open Library - New and copy projects and events to it from within iMovie.
Its all described in iMovie help - "Work with multiple libraries".
Geoff.

I've got a MacBook pro 15' running 10.6.6. I want to use an external monitor for my graphic design work running Adobe software and thought I'd try an HD TV. I ran a Mini Display to HDMI lead to the TV but the picture quality was disappointing.

I've got a MacBook Pro 15' running 10.6.6. I want to use an external monitor for my graphic design work using Adobe software and thought I'd try an HD TV. I ran a Mini Display to HDMI lead to the TV but the picture quality was disappointing. I also tried a Mini Display to VGA lead and that wasn't much better. I tried all variations of resolutions in System prefs - Displays but nothing helped. Am I getting something wrong? Thanks all.

In addition to pixel density, you are up against the translation driver card in the TV.
If you read the fine print of computer-resolution-capability in the TV user guide, you will see a chart as tall as the manual page. At the top is the smallest resolution capable, at the bottom is the full use of the 1080p in the TV.
Mac falls into the top 25% of the page, maxing out at 1366x768 often. This is because the TV control card is expected to do too much of the work, but is not designed for computer-monitor processing.
I looked at the resolution charts on 2 TVs before deciding to buy a 1080p LCD monitor that has a TV interface/connector. Computer monitor first, TV second. But the thing is only 27 in. Good thing TV is not as important to me as it is to others.

How can i use an external screen on mountain lion when i'm running on battery power?

Hey all:
I just upgraded from snow leopard to Mountain Lion, and i use external screen, keyboard and mouse all the time....
On Mountain Lion it's perfect when the power adaptor is connected as soon as you close the LID your external screen becomes the primary screeen and it's fully functional desktop (no mirroring or extension screen)
But the problem is when i'm in battery power, in snow leopard i used to close my lid my mac goes to sleep then i wake it up using the mouse and immediately open the LID so it doesn't go to sleep again and now i'm running on battery power with a primary external screen.
Any idea how to use an external screen on mountain lion while i'm on battery power? (i know i can use mirroring but i want just 1 primary screen and the laptop screen would be turned off )
Thanks for the help.....
Sherif

Sherif Daniel wrote:
my question is how to use an external display with mountain lion when i'm running on the laptop battery not connecting the ac adaptor?
Thanks again
You can't with the lid closed, that's one of the rules for clamshell mode.
http://support.apple.com/kb/ht3131

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