Using sharepoint designer 2013 - connected to sharepoint online - but getting " data source file cannot be saved" after making a new linked datasource

using sharepoint designer 2013 - connected to sharepoint online - but getting " data source file cannot be saved" after making a new linked datasource

Hi,
Based on your description, I have done a test and I can’t reproduce your issue.
I have used SharePoint Designer 2013 to open a SharePoint Online site and there are no issues.
I’d like to clarify whether you encounter any issues when accessing SharePoint Online sites. If there are no issues during the accessing procedure, SharePoint Online service should be working fine at your side. The issue may be caused by specific SharePoint
Designer client or network. I suggest you refer to the following steps to troubleshoot the issue.
1. Use SharePoint Designer to open another site and check whether it is successful.
2. When you are prompted to enter Office 365 account and password, try other users’ accounts and select the remembering the credential.
3. Perform the connection procedure under another environment and verify whether the issue is resolved.
If the issue persists, can you provide related screenshots for further troubleshooting?
Best Regards,
Lisa Chen
Lisa Chen
TechNet Community Support

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