Using Skype Credits to pay for subscription

I have been tryingh to renow my subscription since 12/1/2011. First it would not let me renew it at the 3 month discount. So I added Skype credits ($10) and tryed to pay it that way. Did not work that way. Now I got a e-mail saying my subscription is about to expire so I renewed it, did not had the option anymore to pay with Skype credits. Toke the payment out of my Credit Card.
I never had this payment problem since I been with skype. It must be a Microsof thing??
I need to know how to get a refund on my Skype Credits

Hi,
Your order log shows that there are quite a few orders that were not finished. I assume you didn't finish orders since discount was not offered. Since you have already made the payment it's bit difficult to investigate afterwards. Next time you are not getting a discount or payment method is not offered please file a support request: [invalid URL]
About the credit refund, customer service can help with this: [invalid URL]
Andre
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Can I use my skype credits to purchase a subscript...

New to skype and never knew that credits and subscription were separate
Solved!
Go to Solution.

Hi hainess,
Yes, you can definitely use your credits to buy a subscription.
If you have the required Skype Credit balance on your account and wish to get a calling subscription, you may follow the steps below:
1. Select the subscription you wish to from the following page, then click Buy Now:
http://www.skype.com/en/rates/
2. If this is your first purchase: Select Skype Credit as your payment method (this is the icon with an S in a golden circle), then click Next.
3. Follow the instructions on the screen to complete the purchase process, and the cost of the subscription will be taken from your Skype Credit balance.
Learn more about this from:
https://support.skype.com/en/faq/FA1781/how-can-i-pay-for-a-subscription
Did my reply answer your question? Mark it as a solution to help others, Thanks.

How to pay for subscription by skype credit?

How to pay for subscription by skype credit?
Skype clearly states on its site that it is possible however the actual option is nowhere to be found.

Hi,
Did you try to choose Skype Credit as payment option?
https://support.skype.com/en/faq/FA1781/How-can-I-pay-for-a-subscription
If this option is not given and you have enough credit to cover subscription payment then please contact customer service: https://support.skype.com/en/faq/FA1170/How-can-I-contact-Skype-Customer-Service
Andre
If answer was helpful please mark it with Kudos and if issue is resolved mark it with solution. This will help other users find this answer more easily. Thanks in advance!

Payed for subscription, but Muse CC doesn't work, it asks me serial number

payed for subscription, but Muse CC doesn't work, it asks me serial number, any help?

Hi,
Depending on your OS, please try the steps below
Windows
Click on the "Start" menu. Select "All Programs" and then "Accessories"
Right-click on "Notepad" and select "Run as Administrator"
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C:\Windows\System32\Drivers\etc\hosts
If any entries in the host file include keywords such as "adobe," delete those entries. These are used for Adobe Licensing.
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Macintosh
Click on the "Finder" icon. Select the "Applications" folder
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sudo nano /etc/hosts
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I cannot pay for subscription cause the system says the address for the invoice doesn't correspond to my credit card

i cannot pay for subscription cause the system says the address for the invoice doesn't correspond to my credit card. It's not possible, my credit card doesn't correspond to any address

These transactions help Adobe confirm that the credit card used is valid and not reported as lost or stolen. The transaction isn't charged to your account, and once your credit card company verifies it, Adobe removes the charge.
http://helpx.adobe.com/x-productkb/policy-pricing/adobe-stores-online-order-payment-faq.ht ml
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I have moved from the UK to Canada and would like to pay for subscriptions in Canadian dollars rather than sterling pounds. Also I would like to take up the offer that I have purchase CS packages in my account. How do I go about this?

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I did that - nothing happen... I have changed my adobe ID and all address to my Canada home.
Having log myself out and re-log back in to start the Creative Cloud subscription. The payment still shows in Sterling Pounds.
This is difficult as I am no longer earning Sterling pounds as a wage and the subscription would automatically be doubled payment, because Canadian $ is less in currency exchange to the UK Sterling Pound.
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Call.
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How do I pay for subscription?

My user keeps getting the foloowing eMail. How do I pay in Skype Manager so he won't be bothered any longer?
Hi there XXXXX,
Problem with your payment
Unfortunately, your payment failed, but don't worry, we didn't deduct any money from your account.
Here are your order details:
Skype Name: XXXXX
Total amount: $10.00
Transaction date: May 1, 2013
Order number: [removed for privacy]
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Payments can fail for a number of reasons. Some common ones:
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2. You entered incorrect details. Make sure you have the correct details and try again.
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We recommend using one of our other payment methods such as Skrill, one-off bank transfer or retail vouchers. View the different ways to pay for Skype products.
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Hi, Reimer-
I'm going to move this post over to the Creative Cloud forum, which handles all of the subscription questions. From an initial look, it looks like that Creative Cloud will charge monthly instead of a one-time charge for the entire year, but you should get a confirmation from the staff in that forum before taking me at my word.
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Using Skype like a landline for people to call me ...

Hi
Can anyone out there help me? I want to set up a VOIP number in Skype so that I can give it out to people who can call me on it at agreed times. People don't always want to call a mobile number for long conversations as it costs a lot and I do not want to give out my home number to everyone.
I am not sure what Skype calls this kind of set up or how to go about setting it up or how much it costs (ongoing and call costs) but I understand there is a way of doing it.
L

Hi and welcome to the community
The feature is called a Skype Online Number and it's a normal local number you will receive. You just pay for the Online Number subscription once and not for receiving calls.
Callers have to pay for a call to a local number in your network.
Follow the latest Skype Community News
↓ Did my reply answer your question? Accept it as a solution to help others, Thanks. ↓

Can I use Skype Credit to buy a subscription

Hi .... I have a postive balance in Skype Credit. Can I use the balance amount to buy a Skype subscription ?
Thanks in advance dfor your responses
Arvind

It is possible to use Skype Credit for subscription purchase.
Steps to change payment method can be found from this FAQ:
https://support.skype.com/en/faq/FA1781
Andre
If answer was helpful please mark it with Kudos and if issue is resolved mark it with solution. This will help other users find this answer more easily. Thanks in advance!

How to pay for subscription with credit

I got more credit, how do I apply it so my husbands skype number is back on? The instructions and how to show me how to buy more credit not how to apply it. I am really frustrated with your service, seems like I go through this every time I need to put credit on my accounts.

Hi,
It seems you have already resolved this issue and extended your Online Number with Skype Credit.
For other users with similar issue, if you need to purchase subscription with Skype Credit then this FAQ helps: https://support.skype.com/en/faq/FA1781/How-can-I-pay-for-a-subscription
Online Number can be extended with Skype Credit as well, but payment method needs to be changed to Skype Credit.
It can be changed during payment, on the page where you are shown billing address and payment amount.
Andre
If answer was helpful please mark it with Kudos and if issue is resolved mark it with solution. This will help other users find this answer more easily. Thanks in advance!

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Can't use Skype credit to pay

I have credit on my account but they keep charging my PayPal as the billing method.
How can I use up my credit on account to pay my bill?
Help!

You should be able to change payment method to Skype Credit.
Try this first:
1) Go https://secure.skype.com/account/call-phones/packages
2) Open your subscription Settings
3) Click on Change payment method
4) Add another payment method -> Skype Credit
Once you have done this it should look something like this:
If these steps don't work for you then please contact customer service for further troubleshooting: https://support.skype.com/en/faq/FA1170/How-can-I-contact-Skype-Customer-Service
Andre
If answer was helpful please mark it with Kudos and if issue is resolved mark it with solution. This will help other users find this answer more easily. Thanks in advance!

Having problems paying for subscription

It says my credit card details are stored in another account, but I don't know the password for that account. I need to reset my password for the duplicate account.

@myroforhiro
On the 9th you purchased Unlimited US&Canada subscription which cost C$ 30.48 and with that you also purchased 5CAD Skype Credit.
Your orders: https://secure.skype.com/account/purchase/history/orders
It's not a double charge. Could you check your bank statement if there are double charges?
If yes, provide proof of payment to customer service and they will sort this out: https://support.skype.com/en/faq/FA11016/How-do-I-send-proof-of-payment-to-Skype-Customer-Service
Andre
If answer was helpful please mark it with Kudos and if issue is resolved mark it with solution. This will help other users find this answer more easily. Thanks in advance!

Using Skype Credits to pay for subscription

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