Using the Assistive touch option

My last discussion was related to the Home button malfunctioning in a recently bought iPhone 5. The store exchanged it for a new one and now I would like to use the assistive touch option to keep from having to press any of the buttons: volume, home, lock. It works fine except when the assistive touch is On it mutes any sound and only vibrates. Unmuting it doesn't work either.  A pop up screen keeps asking to enter a voicemail password code. In Setting, the password selection is Off so there is no code to enter. I have searched the iPhone 5 Users Guide to learn why this happens but there is  no specific information.

Try:
- Reset the iOS device. Nothing will be lost      
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings                            
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:                                               
iOS: Back up and restore your iOS device with iCloud or iTunes      
- Restore to factory settings/new iOS device.                       
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
  Apple Retail Store - Genius Bar

Similar Messages

  • I found my old ipod and i forgot the passcode. It doesnt have an home button so i dont know how to put it in recovery mode so i can restore it. Ive been using the assisted touch method. But what should i do to put it in recovery mode

    i found my old ipod and i forgot the passcode. It doesnt have an home button so i dont know how to put it in recovery mode so i can restore it. Ive been using the assisted touch method. But what should i do to put it in recovery mode so i can restore it.

    Use this program to place the iPod in recovery mode
    RecBoot: Easy Way to Put iPhone into Recovery Mode

  • My lock button isn't working. I am using the assistive touch thing right now. Can I get my phone fixed?

    My lock button isn't working. I am using the assistive touch thing right now. Can I get my phone fixed or replaced?

    Rice is hit or miss but if you can (assuming you live in a home with a furnace) sit it up with the speakers facing down on an air flow register for about 10 minutes.  The heat from the furnace will not harm the sensitive components and will dry the phone out nicely including the display layers.  DO NOT USE a hair blower!  The iPhone is capable of drying out much more easily than phones with removable backs as the iPhone while sumbermeged in liquid (for a short time) will take on limited moisture hence can be dried and keep on keeping on.  My dauhter dropped her iPhone 5 in a toilet and it was fine after spending 24 hours in rice and 10 minutes on the air register while the furnace was producing heat.
    One last thing.  DO NOT POWER ON the phone until the drying out efforts have been completed and certainly DO NOT plug it in.

  • How can I restart my iPhone 4 if the lock/power button doesn't work? I know I can turn it off using the assistive touch button but how would I get it back on?

    Help me!

    Has to be a working phone to trade it in at an Apple Store (recycle) towards a new one. You can do an out-of-warranty replacement for $149 USD and you will get a service replacement iPhone 4 with a 90 day warranty. Make a Genius Bar appointment before you go.

  • IpodT auto redirects to the power off (slide) option while in use. Then while not using it, it will not power off to conserve the battery. I have to enable the assistive touch to save battery life. Software is up to date with 6.1.6.  PLEASE  HELP!

    version 6.1.6(10B500); model#MC547LL/A; 60GB (40 used/20 avail)
    IpodT auto redirects to the power off (slide) option while in use. Then while not using it, it will not power off to conserve the battery. I have to enable the assistive touch to save battery life. Software states up to date with iOS 6.1.6.  PLEASE  HELP!

    Try:
    - Reset the iOS device. Nothing will be lost      
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Reset all settings                            
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup. See:                                               
    iOS: Back up and restore your iOS device with iCloud or iTunes      
    - Restore to factory settings/new iOS device.                       
    If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
      Apple Retail Store - Genius Bar

  • What is the gesture option do which is available in the assistive touch?

    What is the gesture option do which is available in the assistive touch?

    You can create/assign some actions to gestures. See chapter 30 of the users guide.
    iPod touch User Guide (For iOS 5.0 Software)

  • Can we customize assistive touch options?

    Can we customize assistive touch options? Eg- When the assistive touch is enabled the 3 circled icon is displayed in screen. It shows fav, home, device and siri. Can we bring multitasking option to the front screen where-in it’s in device-more-multitasking. I mean can be replace any of option(Fav, siri, home device) with multitasking.

    To a certain extent, yes. Read here:
    http://iosguides.net/how-to-use-assistive-touch-on-iphone/

  • Using the I touch calendar...with windows  is it possible

    I am trying to figure out how to use the i touch calendar option with my windows computer. I located the ical but it seems to only be available for Mac users. Am I mistaken or is there a program available for me?
    Thanks

    Hello and Welcome to Apple Discussions. 
    iCal is a very nice Mac-only application.
    Your iPod touch will be synced with calendar data in Microsoft Outlook on your PC.
    http://docs.info.apple.com/article.html?artnum=306413
    Hope that helps.
    mrtotes

  • My iphone 4 is in DFU mode.  However I still want the photos on the phone so I cant use the itune recover option.  Does anyone know of a work around

    My iphone 4 is in DFU mode.  However I still want the photos on the phone so I cant use the itune recover option.  Does anyone know of a work around

    actually its not in DFU which is suppose to be a black screen.  When it powers on there is an image of Itunes logo and the usb cord.  What happened is I did an update before I backed up my photos the phone worked great after the update no issues till it powered off.  When I turned it on again it had those two icons and was forcing me to sync with Itunes to system default which will wipe out my media. 
    Have you heard of any data recovery services

  • HT1766 Hi, I recently updated my IOS and backed up on itunes. In the process, I lost all my apps on my iphone. Any ideas on how to restore them? If I use the back up option, will I go back to my old IOS? Please help!

    Hi, I recently updated my IOS and backed up on itunes. In the process I lost all my apps on my phone. If I use the back up option on itunes, will it restore my iphone to my old IOS? Please help!

    If it's in recovery mode, the data is already gone. Why did you never back up your important data?

  • I am creating a video using the green screen option- I imported a picture for the background of the project and videotaped someone using a green screen. Is it possible to move the video of the person around so it is not blocking the picture behind it?

    I am creating a video using the green screen option in iMovie.   I imported a picture for the background of the project and videotaped someone using a green screen. Is it possible to move the video of the person around so it is not blocking the picture behind it?

    To enable this right you need Acrobat, not the free Reader.
    However, starting from Reader X it is possible to add simple markups to any file, unless it has been specifically disallowed by the creator of the file.

  • Use the Non-Touch Version of Aurora

    In Windows 8 (and 8.1), the touch version of Aurora completely dominates the Start Menu, making it very difficult to use the non-touch version.
    I also try pinning a shortcut to the non-touch version, but in Windows 8, every time there is an update, it overwrites my shortcut with the new touch-enabled icon. In Windows 8.1, I simply cannot pin a shortcut to the non-touch version. Additionally, pasting a shortcut into the Start Menu folder doesn't work either. Previously, in Windows 8, I could paste the shortcut, and it would appear "as is," but that no longer works in Windows 8.1. This is getting extremely annoying.
    I have tried to submit feedback about the before, but in the past few weeks, the issue has remained unresolved.

    I can see that they are entirely different, but I am looking for a workaround, since, as I said, I don't use desktop icons (nor do I want to). Other applications have two different Start Menu icons, so if there is a workaround where I can create a new icon that opens the desktop version, then I would appreciate that.

  • Unable to use the "Check In" option on Facebook with Fascinate?

    Ever since I received my phone before Christmas I've been trying to use the Check In option in FB to check in when I go places. It doesn't seem to work and I have a few friends that has the same phone and they tell me the same thing. Has anyone been successful in using this option?

    In order to use the Facebook Check In feature you must have your GPS turned on. You can turn on GPS by dragging the screen down and selecting the GPS icon. 
    You can also turn on GPS by selecting Menu, Settings and Location & settings. 
    Hope this helps!
    Thank you, 
    AraceliT_VZWSupport
    Follow us on Twitter @VZWSupport

  • Can I use the iPod touch 3rd generation with these speakers?

    I wanna buy some speakers. But now I feel a bit uneasy. My question:
    Can I use the iPos touch 3rd generation ( http://store.apple.com/ch-de/browse/home/shopipod/family/ipodtouch 32 GB ) with these speakers ( http://store.apple.com/ch-de/product/TR142ZM/A?fnode=MTY1NDA1NA&mco=MTE0MDM5Mzg ) ?
    I know that only first & 2 Generation is. But if I want to buy cool speakers, which should I buy then?
    Thanks for help
    (and sorry for my english, I'm swiss xD)

    You cannot.
    You would have to buy a new one.
    Apple will gie you a 10% discount on a new ipod if you bring in an old one for recycling.

  • Hello everyone, My iphone 5 runs IOS7. It can only rotate when the iphone is already in the sideways, but can not rotate up itself when I turn iphone up. I must tap the assistive touch button to rotate it. This is inconvernient for me.How can I fix?

    Hello everyone, My iphone 5 runs IOS7. It can only rotate when the iphone is already in the sideways, but can not rotate up itself when I turn iphone up. I must tap the assistive touch button to rotate it. This is inconvernient for me.How can I fix?

    Took my phone to the Apple store this week and they told me it was a hardware/screen malfunction. They replaced the screen for free since it was under warranty. Now it works fine again!

Maybe you are looking for

  • Problem in Automatic PO creation

    Hello, There is a batch job at our end that creates PO from PR. But after observing in EKKO i got to see that most of the POs are created manually. just a couple of tehm are created by batch job. I've checked the materials and vendors of the PO which

  • How do I log into the App Store after not logging out and deleting an account

    I deleted an account and didn't log out of the App Store and it won't let me log back in.

  • Why is it so hard to copy photos since ios8

    Why the heck has this become such a problem?. Windows no longer sees my photos (7 or vista) .. On any another computer I try to copy the photos It stops when it finds an empty invalid drive on the phone (I have hundreds now) is it because the lightni

  • Printing from a PC over a wireless network to printer plugged into a iMac

    Hi, I'm new to Mac and the discussion board. I've been looking at some of the posts and I couldn't see anything in the pages I checked so here's my problem. If I go to network places on the PC and look under workgroup and I see the Macintosh folder a

  • The date and time in Hebrew?

    hi i need to show the current date and time. i see that i can use : var now:Date = new Date(); trace(now); the result is: Wed Jun 11 16:47:18 GMT+0300 2008 but what if i need it in Hebrew? and how do i lose the "GMT+0300 "? and maybe more: how can i