Using the Camera Shake Reduction Filter | Learn Photoshop CC | Adobe TV
Have you taken a shot that is a little blurry due to Camera Movement? RC Concepcion shows how to use a new filter to make that image sharp!
http://adobe.ly/ZLr2Mw
For best results, where should the Camera Shake Reduction filter be positioned in the workflow? At the beginning? Toward the end? Before or after noise reduction? What about applying any of the sharpening tools or techniques in conjunction with the Shake Reduction filter?
Thanks,
-- Sam
Similar Messages
-
Where is the camera shake reduction filter on Photoshop Elements?
I downloaded Photoshop Elements for the sole purpose of using this camera shake reduction filter all over the website, but now cannot find it in the list of available filters. Help!
Unfortunately, the Camera Shake Reduction filter is only available in photoshop cc and cc 2014, which is part of the creative cloud, not in any version of photoshop elements.
Photo editor | Download free Adobe Photoshop CC trial -
I don't have the Camera Shake Reduction Option in Photoshop CC
I don't have the Camera Shake Reduction Option in Photoshop CC, why is this and how can do I resolve this? I have a CC subscription, I have Photoshop version 13.1.2.x64.
Thanks.You don't have PS CC, you have CS6. CC (CS7) versions will become avialable in June.
Mylenium -
Camera shake reduction filter - double exposure blur problem
I am having a problem using the camera shake reduction filter to work on a digital image of an old photo which had a clear cut motion blur which formed a
double exposure when the camera motion stopped... this can be seen when the image is enlarged. Is it possible to sharpen these type of images ?Can you post a small bit of it?
Usually the Shake Reduction tool will improve an image some, especially if you hunt around with the position, size, and shape of the analysis region until it gets it just about right, but there's really not a magical fix for motion-blurred images. Such an image, with whatever recovery mechanism, will not ever look as an image that's well-exposed to begin with.
-Noel -
How camera Shake Reduction works in Photoshop CC
I want to know that how camera Shake Reduction works in Photoshop CC?
i have some image for my website http://www.pickcel.com i want to put those images on my website
please helpThe Shake Reduction filter works best on well-lit images with no flash.
-
I can't find the shake reduction tool under the sharpen filter. I have checked for Photoshop CC updates, but there are no further updates required/available. Any help would be appreciated...thanks.
That is more likely a question for the Photoshop forum, not the Cloud forum
If you start at the Forums Index http://forums.adobe.com/index.jspa
You will be able to select a forum for the specific Adobe product(s) you use
Click the "down arrow" symbol on the right to open the drop down list and scroll -
Issue with shake reduction filter
I experience inconsistent results when using the camera shake reduction filter in Photoshop. On many occasions, I see *Poor blur trace. Click to apply* (see screenshot below). Is there anything I am doing wrong here? I am using Photoshop CC 2014 and this is an NEF file.
I think you have unrealistic expectations of the Shake Reduction Filter.
That photo is terrible; it should be re-shot. That is exactly what the message is telling you.
What I see there is NOT camera shake, but out-of-focus blur or soft-lens blur. If you happened to be using one of the so called kit-lenses from Nikon, you should know by now that, compared to the better lenses by Nikon, the kit-lenses are literally garbage. The same situation exists with the kit-lenses bundled with Canon cameras.
You're obviously on Windows, and I don't do windows, so that's all I can comment. -
Shake Reduction filter is slow on a very fast PC
When I render a preview in Shake Reduction filter in Photoshop CC it takes about 10 seconds on an 8-way Intel i7 with 16 GB RAM and an SSD scratch drive Windows PC. I have run performance analyzer during the rendering and cannot find any bottleneck. I am using Intel's HD 4600 graphics chip and have set Photoshop to Advanced Drawing mode in the Graphics Processor Settings enabling all the settings. I did try Normal and Basic settings but that made no difference. Does anyone have insight into this performance problem? Every other Photoshop operation is lighting fast.
Many thanks - MichaelThanks Michael, but I think the people who put my box together fobbed me off with a low spec SSD. It's so far down this Benchmark list, I'm amazed it doesn't give up and die from feelings of inadequacy.
I have found a few links on how to go about swapping out the boot drive without reinstalling, so will get to it some time soon. I have spent NZ$1600 on my computer since Christmas, and only NZ$500 of that was an upgrade (new second monitor) the rest being replacing dead drives, PSU, and other stuff. Plus it is that hated Tax time again. Oh well. I'd hate to die with money in the bank! -
Can't use the shake reduction filter
Photoshop CC Hello, I can not use the shake reduction filter I get the message: Unable to allocate more virtual juxtaposition. Why? thank you for helping me to be able to evaluate these new features!
Hello,
I have the same error message but I do not understand anything that you said... I don't know how to do it. Would you be so kind as to help me?
Here is my system info:
Adobe Photoshop Version : 2014.0.0 20140508.r.58 2014/05/08:23:59:59 x64
Système d'exploitation : Windows 7 64 bits
Version : 6.1 Service Pack 1
Architecture système : UC Intel Famille :6, modèle :10, niveau :9 avec MMX, SSE Entier, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, HyperThreading
Nombre de processeurs physiques : 4
Nombre de processeurs logiques : 8
Vitesse du processeur : 3392 MHz
Mémoire intégrée : 16340 Mo
Mémoire libre : 11568 Mo
Mémoire disponible pour Photoshop : 14623 Mo
Mémoire utilisée par Photoshop : 70 %
Impression 3D en polychromie : Désactivé.
Entrées tactiles : Désactivé.
Interface utilisateur de Windows 2x : Désactivé.
Taille de la mosaïque d'images : 1024K
Niveaux de mémoire cache de l'image : 4
Aperçu de la police : Moyenne
Compositeur de texte : Latin
Affichage : 1
Limites d'affichage : haut = 0, gauche = 0, bas = 1080, droite = 1920
Dessin OpenGL : Activé.
Anciens GPU OpenGL autorisés : Non détectés.
Mode de dessin OpenGL : Avancé
Mode OpenGL normal autorisé : Vrai.
Mode OpenGL avancé autorisé : Vrai.
AIFCoreInitialized=1
AIFOGLInitialized=1
OGLContextCreated=1
glgpu[0].GLVersion="3.0"
glgpu[0].GLMemoryMB=1024
glgpu[0].GLName="GeForce GTX 560 Ti/PCIe/SSE2"
glgpu[0].GLVendor="NVIDIA Corporation"
glgpu[0].GLVendorID=4318
glgpu[0].GLDriverVersion="8.17.12.9627"
glgpu[0].GLRectTextureSize=16384
glgpu[0].GLRenderer="GeForce GTX 560 Ti/PCIe/SSE2"
glgpu[0].GLRendererID=4608
glgpu[0].HasGLNPOTSupport=1
glgpu[0].GLDriver="nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um"
glgpu[0].GLDriverDate="20120313000000.000000-000"
glgpu[0].CanCompileProgramGLSL=1
glgpu[0].GLFrameBufferOK=1
glgpu[0].glGetString[GL_SHADING_LANGUAGE_VERSION]="1.30 NVIDIA via Cg compiler"
glgpu[0].glGetProgramivARB[GL_FRAGMENT_PROGRAM_ARB][GL_MAX_PROGRAM_INSTRUCTIONS_ARB]=[1638 4]
glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_UNITS]=[4]
glgpu[0].glGetIntegerv[GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS]=[160]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS]=[32]
glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_IMAGE_UNITS]=[32]
glgpu[0].glGetIntegerv[GL_MAX_DRAW_BUFFERS]=[8]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_UNIFORM_COMPONENTS]=[4096]
glgpu[0].glGetIntegerv[GL_MAX_FRAGMENT_UNIFORM_COMPONENTS]=[2048]
glgpu[0].glGetIntegerv[GL_MAX_VARYING_FLOATS]=[124]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_ATTRIBS]=[16]
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_PROGRAM]=1
glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_PROGRAM]=1
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_SHADER]=1
glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_SHADER]=1
glgpu[0].extension[AIF::OGL::GL_EXT_FRAMEBUFFER_OBJECT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_RECTANGLE]=1
glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_FLOAT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_OCCLUSION_QUERY]=1
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_BUFFER_OBJECT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_SHADER_TEXTURE_LOD]=0
clgpu[0].CLPlatformVersion="1.1"
clgpu[0].CLDeviceVersion="1.1 CUDA"
clgpu[0].CLMemoryMB=1024
clgpu[0].CLName="GeForce GTX 560 Ti"
clgpu[0].CLVendor="NVIDIA Corporation"
clgpu[0].CLVendorID=4318
clgpu[0].CLDriverVersion="296.27"
clgpu[0].CUDASupported=1
clgpu[0].CUDAVersion="4.2.1"
clgpu[0].CLBandwidth=1.10337e+011
clgpu[0].CLCompute=348.501
Type de licence : Abonnement
Numéro de série : 96040108978723181911
Dossier de l'application : C:\Program Files\Adobe\Adobe Photoshop CC 2014\
Chemin des fichiers temporaires : D:\TEMP\
Le disque de travail de Photoshop comporte l'E/S asynchrone activé.
Volume(s) de travail :
Démarrage, 111,4 Go, 27,2 Go libres
Dossier des modules externes obligatoires : C:\Program Files\Adobe\Adobe Photoshop CC 2014\Required\Plug-Ins\
Dossier principal des modules externes : C:\Program Files\Adobe\Adobe Photoshop CC 2014\Plug-ins\
Composants installés :
A3DLIBS.dll A3DLIB Dynamic Link Library 9.2.0.112
ACE.dll ACE 2014/04/14-23:42:44 79.554120 79.554120
adbeape.dll Adobe APE 2013/02/04-09:52:32 0.1160850 0.1160850
AdbePM.dll PatchMatch 2014/04/23-10:46:55 79.554276 79.554276
AdobeLinguistic.dll Adobe Linguisitc Library 8.0.0
AdobeOwl.dll Adobe Owl 2014/03/05-14:49:37 5.0.33 79.552883
AdobePDFL.dll PDFL 2014/03/04-00:39:42 79.510482 79.510482
AdobePIP.dll Adobe Product Improvement Program 7.2.1.3399
AdobeXMP.dll Adobe XMP Core 2014/01/13-19:44:00 79.155772 79.155772
AdobeXMPFiles.dll Adobe XMP Files 2014/01/13-19:44:00 79.155772 79.155772
AdobeXMPScript.dll Adobe XMP Script 2014/01/13-19:44:00 79.155772 79.155772
adobe_caps.dll Adobe CAPS 8,0,0,7
AGM.dll AGM 2014/04/14-23:42:44 79.554120 79.554120
ahclient.dll AdobeHelp Dynamic Link Library 1,8,0,31
amtlib.dll AMTLib (64 Bit) 8.0.0.45 BuildVersion: 8.0; BuildDate: Fri Mar 28 2014 20:28:30) 1.000000
ARE.dll ARE 2014/04/14-23:42:44 79.554120 79.554120
AXE8SharedExpat.dll AXE8SharedExpat 2013/12/20-21:40:29 79.551013 79.551013
AXEDOMCore.dll AXEDOMCore 2013/12/20-21:40:29 79.551013 79.551013
Bib.dll BIB 2014/04/14-23:42:44 79.554120 79.554120
BIBUtils.dll BIBUtils 2014/04/14-23:42:44 79.554120 79.554120
boost_date_time.dll photoshopdva 8.0.0
boost_signals.dll photoshopdva 8.0.0
boost_system.dll photoshopdva 8.0.0
boost_threads.dll photoshopdva 8.0.0
cg.dll NVIDIA Cg Runtime 3.0.00007
cgGL.dll NVIDIA Cg Runtime 3.0.00007
CIT.dll Adobe CIT 2.2.6.32411 2.2.6.32411
CITThreading.dll Adobe CITThreading 2.2.6.32411 2.2.6.32411
CoolType.dll CoolType 2014/04/14-23:42:44 79.554120 79.554120
dvaaudiodevice.dll photoshopdva 8.0.0
dvacore.dll photoshopdva 8.0.0
dvamarshal.dll photoshopdva 8.0.0
dvamediatypes.dll photoshopdva 8.0.0
dvametadata.dll photoshopdva 8.0.0
dvametadataapi.dll photoshopdva 8.0.0
dvametadataui.dll photoshopdva 8.0.0
dvaplayer.dll photoshopdva 8.0.0
dvatransport.dll photoshopdva 8.0.0
dvaui.dll photoshopdva 8.0.0
dvaunittesting.dll photoshopdva 8.0.0
dynamiclink.dll photoshopdva 8.0.0
ExtendScript.dll ExtendScript 2014/01/21-23:58:55 79.551519 79.551519
icucnv40.dll International Components for Unicode 2013/02/25-15:59:15 Build gtlib_4.0.19090
icudt40.dll International Components for Unicode 2013/02/25-15:59:15 Build gtlib_4.0.19090
imslib.dll IMSLib DLL 7.0.0.145
JP2KLib.dll JP2KLib 2014/03/12-08:53:44 79.252744 79.252744
libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)
libiomp5md.dll Intel(R) OpenMP* Runtime Library 5.0
libmmd.dll Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler 12.0
LogSession.dll LogSession 7.2.1.3399
mediacoreif.dll photoshopdva 8.0.0
MPS.dll MPS 2014/03/25-23:41:34 79.553444 79.553444
pdfsettings.dll Adobe PDFSettings 1.04
Photoshop.dll Adobe Photoshop CC 2014 15.0
Plugin.dll Adobe Photoshop CC 2014 15.0
PlugPlugExternalObject.dll Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit) 5.0.0
PlugPlugOwl.dll Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit) 5.0.0.74
PSArt.dll Adobe Photoshop CC 2014 15.0
PSViews.dll Adobe Photoshop CC 2014 15.0
SCCore.dll ScCore 2014/01/21-23:58:55 79.551519 79.551519
ScriptUIFlex.dll ScriptUIFlex 2014/01/20-22:42:05 79.550992 79.550992
svml_dispmd.dll Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler 12.0
tbb.dll Intel(R) Threading Building Blocks for Windows 4, 2, 2013, 1114
tbbmalloc.dll Intel(R) Threading Building Blocks for Windows 4, 2, 2013, 1114
TfFontMgr.dll FontMgr 9.3.0.113
TfKernel.dll Kernel 9.3.0.113
TFKGEOM.dll Kernel Geom 9.3.0.113
TFUGEOM.dll Adobe, UGeom© 9.3.0.113
updaternotifications.dll Adobe Updater Notifications Library 7.0.1.102 (BuildVersion: 1.0; BuildDate: BUILDDATETIME) 7.0.1.102
VulcanControl.dll Vulcan Application Control Library 5.0.0.82
VulcanMessage5.dll Vulcan Message Library 5.0.0.82
WRServices.dll WRServices Fri Mar 07 2014 15:33:10 Build 0.20204 0.20204
wu3d.dll U3D Writer 9.3.0.113
Modules externes obligatoires :
3D Studio 15.0 (2014.0.0 x001)
Aérographe 15.0
Aplatissement 15.0 (2014.0.0 x001)
Aquarelle 15.0
Asymétrie 15.0 (2014.0.0 x001)
Barbouillage 15.0
Bas-relief 15.0
BMP 15.0
Camera Raw 8.5
Carrelage 15.0
Chrome 15.0
Cineon 15.0 (2014.0.0 x001)
Cisaillement 15.0
Collada 15.0 (2014.0.0 x001)
CompuServe GIF 15.0
Contour accentué 15.0
Contour déchiré 15.0
Contour encré 15.0
Contour lumineux 15.0
Contour postérisé 15.0
Contraction 15.0
Coordonnées polaires 15.0
Correction de l'objectif 15.0
Couleurs NTSC 15.0 (2014.0.0 x001)
Couteau à palette 15.0
Craie/Fusain 15.0
Craquelure 15.0
Crayon Conté 15.0
Crayon de couleur 15.0
Cristallisation 15.0
Croisillons 15.0
Découpage 15.0
Demi-teintes couleur 15.0
Désentrelacement 15.0
Diagonales 15.0
Dicom 15.0
Dispersion 15.0
Eazel Acquire 15.0 (2014.0.0 x001)
Ecart type 15.0 (2014.0.0 x001)
Effet mosaïque 15.0
Effet pointilliste 15.0
Emballage plastique 15.0
Enregistrer pour le Web 15.0
Entropie 15.0 (2014.0.0 x001)
Eponge 15.0
Etalement 15.0
Export Color Lookup NO VERSION
Extension WIA 15.0 (2014.0.0 x001)
Extrusion 15.0
Fibres 15.0
Filtre Camera Raw 8.5
Filtre Collection d'images 15.0 (2014.0.0 x001)
Filtre Rogner et désincliner les photos 15.0
Flash 3D 15.0 (2014.0.0 x001)
Flou de l'objectif 15.0
Flou optimisé 15.0
Flou radial 15.0
Fluidité 15.0
Format IFF 15.0
Fresque 15.0
Fusain 15.0
Galerie de filtres 15.0
Google Earth 4 15.0 (2014.0.0 x001)
Grain 15.0
Grain photo 15.0
Grand-angle adaptatif 15.0
Halo 15.0
HDRMergeUI 15.0
Insertion filigrane 4.0
JPEG 2000 15.0
Lecture filigrane 4.0
Lueur diffuse 15.0
Matlab Operation 15.0 (2014.0.0 x001)
Maximum 15.0 (2014.0.0 x001)
Médiane 15.0 (2014.0.0 x001)
Mezzo-tinto 15.0
Minimum 15.0 (2014.0.0 x001)
Moteur 3D Photoshop 15.0 (2014.0.0 x001)
Moyenne 15.0 (2014.0.0 x001)
Moyenne 15.0 (2014.0.0 x001)
Multiprocesseur 15.0 (2014.0.0 x001)
Néon 15.0
Noir/Blanc 15.0
Noyau de mesures 15.0 (2014.0.0 x001)
Nuages 15.0 (2014.0.0 x001)
Nuages par différence 15.0 (2014.0.0 x001)
Océan 15.0
Onde 15.0
Ondulation 15.0
OpenEXR 15.0
Papier gaufré 15.0
Papier humide 15.0
Pastels 15.0
Patchwork 15.0
PCX 15.0 (2014.0.0 x001)
Photocopie 15.0
Photoshop Touch 14.0
Pinceau à sec 15.0
Pixar 15.0 (2014.0.0 x001)
Placage de texture 15.0
Plâtre 15.0
Plume calligraphique 15.0
PNG 15.0
Point de fuite 15.0
Pointillisme 15.0
Portable Bit Map 15.0 (2014.0.0 x001)
Portée 15.0 (2014.0.0 x001)
Radiance 15.0 (2014.0.0 x001)
Réduction du tremblement 15.0
Render Color Lookup Grid NO VERSION
Réticulation 15.0
Rogner et désincliner les photos 15.0 (2014.0.0 x001)
Routines FastCore 15.0 (2014.0.0 x001)
Routines MMXCore 15.0 (2014.0.0 x001)
Solarisation 15.0 (2014.0.0 x001)
Sommation 15.0 (2014.0.0 x001)
Soufflerie 15.0
Sous-couche 15.0
Sphérisation 15.0
STL 15.0 (2014.0.0 x001)
Sumi-e 15.0
Support de script 15.0
Tampon 15.0
Targa 15.0
Tourbillon 15.0
Tracés vers Illustrator 15.0
Trame de demi-teintes 15.0
Variance 15.0 (2014.0.0 x001)
Verre 15.0
Vitrail 15.0
Wavefront|OBJ 15.0 (2014.0.0 x001)
Wireless Bitmap 15.0 (2014.0.0 x001)
Zigzag 15.0
Dossier des modules externes tiers et facultatifs : SANS
Modules externes dont le chargement a échoué : AUCUN
Flash :
Modules TWAIN installés : AUCUN
I read about this drivers but I have no idea where to read to know if mine are outdated. I do not know where to get new drivers nor how to install them...
MERCI POUR VOTRE AIDE / Thanks for your help!
Laurène -
Just downloaded photoshop cc on my pc, when using the camera raw filter noticed there are no descriptions for the sliders! Very difficult to edit photos. Already checked preferences. Anyone else have this issue?
They should be labeled....
-
I often work on floating point images rendered out of 3ds Max, specifically OpenEXRs, and I have been lately using the Camera RAW filter to do some image adjustments. There is one problem though, the float image does not load correctly into Camera RAW. It looks slightly over-exposed when loaded and it is nearly impossible to get it back to "scratch". Is Camera RAW not fully float capable? Camera RAW is a drunkard compositor's dream when doing color corrections on a floating point image, especially an image rendered out of a 3D application such as 3ds Max or Maya. Any thoughts?
Mark Kauffman
Technical Lead of Project Visualization
Parsons BrinckerhoffFor what it's worth I have seen this going back a loooong time. I've posted on the subject as well and have never gotten a solid answer. It just appears as though Photoshop considers it "already open, so no need to open it twice". I believe an uninitialized variable could be involved, since it's intermittent.
I have found a couple of choices for workarounds or workflow changes...
1. You can save the first-opened document opened (e.g., as a .PSD) somewhere. Then reopening the raw file will always open a second document.
2. You could consider opening the raw file just once, duplicating it as a second layer, then use Camera Raw as a filter. Obviously that doesn't avail Camera Raw of the raw data, but its usefulness depends on what you're trying to accomplish.
-Noel -
Has anyone found any tutes on the Shake Reduction filter?
This filter is driving me crazy. I believe it could single-handedly redefine what we think of as being 'sharp' in digital imaging.
I'm re-thinking old pics I ignored because, at the time, I thought they were too soft to use.
Still, exactly what each slider does is not obvious. How does chosing different areas to analyse improve the filter?
Am I fine tuning something the more selections I make, or just making an ungodly mess of my image?
Will this look 'over processed' a year from now?Thank you.
Quoting "Trevor.Dennis" <[email protected]>:
Trevor.Dennis http://forums.adobe.com/people/Trevor.Dennis created the
discussion
"Re: Has anyone found any tutes on the Shake Reduction filter?"
To view the discussion, visit:
http://forums.adobe.com/message/5866512#5866512 -
Hello,
I am using Photoshop CC and I used to have the Shake Reduction filter as an option Filter > Sharpen > Shake Reduction. I want to use it now but it is no longer an option. How do I get it back? Thanks.
-KellyHello, I have the "Graphics Processor Settings" turned on.
-
I am trying to open CR2 files from a Cannon EOS 1DX camera in Photoshop CS6 and I have already updated the Camera Raw Plug in but Photoshop is still giving me the cannot open files dialog box? Help?
Canon 1DX support was added to ACR in version 6.7, 7.1. An updated CS6 should be at level ACR 8.6. If your ACR is not at level 8.6 try using CS6 menu Help>Updates. If that does not install ACR 8.6 try downloading the ACR and DNG 8.6 converter and see if ACR 8.6 will install into your CS6.
Adobe - Adobe Camera Raw and DNG Converter : For Windows
Adobe - Adobe Camera Raw and DNG Converter : For Macintosh -
When using the camera downloader in Adobe Bridge CS6 with Nikon D5200 we are unable to see previews of the photos and it is very slow to download. The issue occurs under a the users rights, but not under admin level. This is a new issue.
Hi Jdentremont,
Lync client gets user photos by first querying the Address Book Web Query (ABWQ) service on the server, which is exposed through the Distribution List Expansion web service. The client receives
the image file and then copies it to the user's cache to avoid downloading the image each time it needs to be displayed. The attribute values returned from the query are also stored in the cached Address Book Service entry for the user. The Address Book Service
deletes all cached images every 24 hours, which means that it can take up to 24 hours for new user images to be updated in the cache on the server.
To troubleshoot your problem, please follow the steps below:
1. Navigate to
“X:\share\1-WebServices-1\ABfiles\000000000\000000000” folder. (ABS file share)
You should see some photo files in this folder as the following screenshot.
2. Delete all the files in this folder.
3. On test PC, delete local cache files.
%userprofile%\AppData\Local\Microsoft\Office\15.0\Lync\[email protected]
4. Sign-in Lync with the test account.
5. Go back to the ABS file share, check if there is any Photo file in the folder.
Best regards,
Eric
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]
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