Using the capture with the canopus converter

The other day I was able to capture an dvd to it's end.  Today I'm working with another old dvd that I want to capture in CS4 however, it quits 18 mintutes into the capturing stating max amount has been captured. I think I may have my set points wrong. Can someone send me a visual of how these are suppose to look if the dvd is over an hour long. I would so appreciate it!

>save anything before I went into my computer and chose NTFS
Using the instructions at the Microsoft link I posted, I have converted a half a dozen drives from FAT32 to NTFS and have had ZERO problem with data loss or corruption
That is, of course, based on exactly following the Microsoft instructions
You may have a drive with a hardware failure, if you are 100% sure you exactly followed the Microsoft instructions
>copy files from one drive to the other. Copy and past?
No, copy paste is when you are inside something like a word processor
Using Windows Explorer you click and "drag and drop" a file (or folder) from one location to another
>any hope to get all that information back if they reformat it?
I don't know you, but it SEEMS you don't know much about computers
When you format a drive, everything is lost

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