Using the MoveUser utility in IMS 5.2 hotfix 1.21

Question

We are in need to move users from one store server to another.
I am tryng to use the MoveUser utility but IMAP keeps coming back with the following error
%Encryption or a stronger authentication mechanism required
%Encryption or a stronger authentication mechanism required
%Encryption or a stronger authentication mechanism required
Server responded [Too many authentication failures]
I'm running this as the privileged mail user
and have the following imap service information on both servers
service.imap.allowanonymouslogin = no
service.imap.banner = "%h %p service (%P %V)"
service.imap.createtimestamp = 20031121172923Z
service.imap.enable = yes
service.imap.enablesslport = no
service.imap.idletimeout = 30
service.imap.maxsessions = 4000
service.imap.maxthreads = 250
service.imap.modifytimestamp = 20040322150528Z
service.imap.numprocesses = 1
service.imap.objectclass = nsmsgCfgImap
service.imap.plaintextmincipher = 0
service.imap.port = 143
service.imap.sslcachesize = 0
service.imap.sslport = 993
service.imap.sslusessl = no
Anyone familiar with the MoveUser utility?
Thanks

Answer 1

MoveUser gains access to the user's mailboxes by use of the PROXYAUTH mechanism. You have to supply a "store admin" user for proxyauth, and the password for that.
By default, the store admin's name is "admin", but it could be anything. Check your configutil output for "store.admins", and use the user found there.
Test proxyauth by telnetting directly to the imap port, and giving commands like this:
telnet server 143
a login proxyauthuser proxyauthpassword
(server should respond with something including OK)
b proxyauth some_user
(server should respond with something including OK)
c select inbox
(server should give you a listing of what's in the user's inbox. If you fail at any step, you are not correctly set up for proxyauth, and need to check all the steps).
d logout