Using the packaging supplies that came with the Macbook...

Do you remember the thin piece of foam that laid
between your Macbook's keyboard and display when you
first opened it up? I occasionally see people with
laptops who leave those pieces of foam/cloth in their
laptops when they're closed. Is this a good idea to
keep the keys/dirt from rubbing against the screen?
I use a Radtech screen saver. You can find them at
http://www.radtech.us/Products/NotebookScreensavRz.aspx
You can use it to wipe off the screen and the keyboard.
MacBook, C2.0 duo, black Mac OS X (10.4.7) 120 gb hd, 2 gb ram, 250 gb ext drive, 5g ipod, 2g ipod

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TS4009 I seem to have 2 iCloud accounts with different names - a free storage that came with my Macbook and one I used when I bought some iCloud space. How can I cancel the free account?

I seem to have 2 iCloud accounts with different names - a free storage that came with my MacBook and one I used when I bought some iCloud space. How can I cancel the free account? Because of this I can't access iMatch and the ICloud account I paid for on my MacBook
Any ideas cos its frustrating that I can't access something I paid for!

Sign out of the account you do not wish to use, sign into the one that you do wish to use.

HT1476 After update to either iOS 7.0.3 or 7.0.4, my iPhone 4S won't charge. I'm using charger and cable that came with the phone. Nothing else changed.

I'm using charger and cable that came with the phone. Nothing else changed.
I think it was the update the iOS 7.0.4 that I did last night. I woke up this morning with my battery almost drained and the charging function going off and on every few seconds, like it would start charging then disconnect, then reconnect repeatedly.
I've tried restarting the phone and hard restarting the phone several times, but I'm getting really low on battery by now (under 20%).
I've tried cleaning the connector with a little isopropyl alcohol, and blowing it out with compressed air. Though I can't be 100% certain, it's very unlikely my connector died exactly at the same time I was updating my phone. Especially since it appears I'm not the only one with this problem.
And now, after the last hard reset, my phone doesn't even recognize the charger at all, or being connected with the USB cable to my MacBook Pro.
I turned off my phone so when I go to the Apple Store it will power up one last time, but besides that I'm out of ideas.

Just back from Genius Bar and two other people at my table had the same problem. Their 4Ss aren't charging either. One of them had a fried board according to the tech. At least my HW checked out OK. It just won't charge.
The tech tried to tell me that it was because my connector was corroded, which I told him was kind of a weak argument since evidence points to that the update has something to do with it.
They're seeing a lot of these and it looks like they already have a script.
Luckily I had enough juice left to recycle it for like $180, so I picked up a 5S with a new 2 year.
It looked to me like this is going to blow up pretty big. Like class action lawsuit big.
If you have an iPhone 4 or 4S, and you haven't updated it to iOS 7, don't for now. See if a patch comes out that doesn't brick your phone. Or get an induction charger maybe? Don't just update and expect absolutely no problems because too many people are having problems right now.

HT201257 Tried to perform the Apple Hardware Test by holding down the D key on restart - goes straight to my desktop. Was told to try using te original cds that came with the computer - can't find them. Can I buy new ones or what do I do?

Tried to perform the Apple Hardware Test by holding down the D key on restart - goes straight to my desktop. Was told to try using te original cds that came with the computer - can't find them. Can I buy new ones or what do I do?

Have the Mini's Serial# handy & call Apple Care, they usually have original replacement Discs available.

Troubleshooting after reinstalling the software that came with my macbook

Hi, I'm a new user of mac products and my macbook crashed refusing to start up (it would just turn on and keep loading till froze).
I followed exactly the steps "Problem meet solution" in the little manual and had to use the Mac OS X Install Disk 1.
The disk utility repaired the HD volume (error found: incorrect block count for file flatfile.db - should have been 708 instead of 354), then still couldn't start up on HD. Did it all over again, repaired HD again (this time error: incorrect block count for file .store.db - should have been 5202 instead of 2601), but this time went further selecting "continue" and reinstalling Mac OS X from the discs that came with my macbook. Reinstalled - successfully finally - by chosing the option "previous settings archived in new file".
The only problem i had was at login ... it would not recognize my user password... which was the same one since i first turn on my new bought macbook. Anyways, i used again the disc 1, selected change my password and this time i managed to sign in with the new one (same old user).
1)NOW, question: do i have to re-update my software? Because before I had Mac OS X 10.5.2 (i always kept my computer up to date) and now, after reinstalling the software I have Mac OS X 10.5
or i should be able to reactivate them from the Previous Systems file (in this case how do i do that?
2) Can't figure still out my master password that unlocks the file vault plus i can't activate again the root admin user from Directory Utility ... i click it but doesn't do anything. Why is this and how can be sorted out?
my macbook details:
Model Name: MacBook
Model Identifier: MacBook3,1
Processor Name: Intel Core 2 Duo
Processor Speed: 2.2 GHz
Number Of Processors: 1
Total Number Of Cores: 2
L2 Cache: 4 MB
Memory: 1 GB
Bus Speed: 800 MHz
Boot ROM Version: MB31.008E.B02
SMC Version: 1.24f2
Could someone help me with this? Please note it's my first time troubleshooting a computer ever and that my knowledge is not that vast in the field ... so please use simple steps/terms that i can follow.
Thank you,
Laurie

Thank you very much for answering so prompt to my questions.
1) yes, i will take all the updates. and ok, i won't touch the previous systems file
2) in regards to master password ... i tried all the passwords i ever used. not sure it's just "forgetting". Reason: as I mentioned before: The only problem i had after reinstalling the software was at login ... it would not recognize my user password... (and I add, nor the master password) which was the same one since i first turn on my new bought macbook.
As i couldn't sign in, used again the disc 1 to reset my administrator password and it did save but with the notice that i should "use the keychain access to reset the password for users login" .This time i managed to sign in with the new one (same old user). Then I went to the keychain clicked login and changed the password for keychain login. Did i do good? do I have to change something else. please let me know as don't really know.... i just follow help advice.
3)in regards to root password ... i had it also before ... using help on "security" issue ... as i connect to different networks ... i read that one could help ... please understand that i'm learning as i go, as this time i don't have someone else to do those things for me. so why doesn't it activate anymore? and why would it be better not to activate it?
4)speaking of learning, from my initial post where i posted the errors that my disk utility found ... what do u think caused my computer to freeze? i was browsing on safari facebook as well as I had both yahoo messenger and skype opened... first the messenger froze, then crushed, then i restarted it , then froze, then all the rest froze, without responding to force quit.
5) after reinstalling the software, i still have yahoo messenger and other applications.... is that safe to use now? they are still in my applications
and last 6) did I do everything correct when my computer would not start up?
thank you
laurie

HT3777 if i restore my macbook back to its factory settings with the grey install disk that came with my macbook, will this wipe out the bootcamp partition? (i don't want it to)

i have asked this question a few times now, but i have not got the answer i was looking for:
my macbook is currently on v10.6.8 (a snow leopard version)
the factory settings of my macbook is v10.5.6 (a leopard version; i know that using the grey install disk that came with my macbook will restore my macbook back to this version)
i know that by restoring my macbook to the factory settings, some apps will go (e.g. flash player 12, app store) and other apps will be downgraded (like itunes)
but i am talking about BOOTCAMP. it isn't an app, it's a partition of my hard drive.
my question is, will i still have the BOOTCAMP partition after i restore my macbook back to its factory settings? if so, will all the folders and files in BOOTCAMP still be there?

Hello there, Timmayy24.
The following Knowledge Base article provides the information you're looking for:
Mac OS X v10.6 Snow Leopard: How to Erase and Install
http://support.apple.com/kb/HT3910
Important: This procedure will completely erase your hard drive. If you have installed Microsoft Windows using Boot Camp, or have multiple partitions, this procedure will erase the partition you select.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

I replaced my hard drive and lost iPhoto. Is there a way to retrieve? I can not find the starter discs that came with my Macbook Pro.

I replaced my hard drive and lost iPhoto. Is there a way to retrieve? I can not find the starter discs that came with my Macbook Pro.

Customer Service: Contacting Apple for support and service - this includes international calling numbers. You can purchase replacement discs from Apple.
Or, you can upgrade to Lion or Mountain Lion:
Upgrading from Snow Leopard to Lion or Mountain Lion
You can upgrade to Mountain Lion from Lion or directly from Snow Leopard. Mountain Lion can be downloaded from the Mac App Store for $19.99.
If you sign into the App Store and try to purchase Mountain Lion but the App Store says your computer is not compatible then you may still be able to upgrade to Lion per the following information.
A. Upgrading to Mountain Lion
To upgrade to Mountain Lion you must have Snow Leopard 10.6.8 or Lion installed. Purchase and download Mountain Lion from the App Store. Sign in using your Apple ID. Mountain Lion is $19.99 plus tax. The file is quite large, over 4 GBs, so allow some time to download. It would be preferable to use Ethernet because it is nearly four times faster than wireless.
     OS X Mountain Lion - System Requirements
       Macs that can be upgraded to OS X Mountain Lion
         1. iMac (Mid 2007 or newer) - Model Identifier 7,1 or later
         2. MacBook (Late 2008 Aluminum, or Early 2009 or newer) - Model Identifier 5,1 or later
         3. MacBook Pro (Mid/Late 2007 or newer) - Model Identifier 3,1 or later
         4. MacBook Air (Late 2008 or newer) - Model Identifier 2,1 or later
         5. Mac mini (Early 2009 or newer) - Model Identifier 3,1 or later
         6. Mac Pro (Early 2008 or newer) - Model Identifier 3,1 or later
         7. Xserve (Early 2009) - Model Identifier 3,1 or later
To find the model identifier open System Profiler in the Utilities folder. It's displayed in the panel on the right.
     Are my applications compatible?
         See App Compatibility Table - RoaringApps.
     For a complete How-To introduction from Apple see Upgrade to OS X Mountain Lion.
B. Upgrading to Lion
If your computer does not meet the requirements to install Mountain Lion, it may still meet the requirements to install Lion.
You can purchase Lion by contacting Customer Service: Contacting Apple for support and service - this includes international calling numbers. The cost is $19.99 (as it was before) plus tax. It's a download. You will get an email containing a redemption code that you then use at the Mac App Store to download Lion. Save a copy of that installer to your Downloads folder because the installer deletes itself at the end of the installation.
     Lion System Requirements
       1. Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7,
           or Xeon processor
       2. 2GB of memory
       3. OS X v10.6.6 or later (v10.6.8 recommended)
       4. 7GB of available space
       5. Some features require an Apple ID; terms apply.

I do have a gray application DVD that came with my MacBook Pro by how to use it

I do have a gray application DVD that came with my MacBook Pro by how to use it.

You don't, your signature says you have 10.7.5 and the disk is either 10.5 or 10.6, has outdated software on it.
Keep it in case of emergency in a very safe place in case you need to reinstall on a new drive, then upgrade to 10.7.5 again.
https://discussions.apple.com/community/notebooks/macbook_pro?view=documents

For the first time, I'm trying to use adobe premiere elements10 that came with my pc Windows 8. I created a single project, saved it but cannot open it. My pc shows the file I created but I get an error message that says this type file is not supported or

For the first time, I'm trying to use adobe premiere elements 10 that came with my pc Windows 8. I created a single project, saved it but cannot open it. My pc shows the file I created but I get an error message that says this type file is not supported or the codex is not installed. As a test, I created another very small project and get the same error message, when I try to open it. Pls give me a simple answer, a refund or a phone

mike frischenmeyer
What computer operating system is your Premiere Elements 10 running on? And, what video card/graphics card does that computer use?
Is this the first time you are using Premiere Elements 10 or have you worked with it before successfully? There is no easy solution until we
know the details and troubleshoot to determined what caused the problem.
1. Can you open a new project?
2. After you saved/closed the problem project, did you move, delete, or rename any of the files/folder that were related to the source media
for that project?
3. Please review the Adobe document on troubleshooting damaged projects.
Troubleshoot damaged projects | Adobe Premiere Elements
4. What are the steps that you are using to reopen this saved closed project.
a. File Menu/Open Project/Name of Project
b. Other
Please review and consider and then we can decide what next based on your further details and results..
Thank you.
ATR

How do I revert to Snow Leopard from Mountain Lion? I do not have the setup disk that came with my MacBook but I do have the Snow Leopard software.

I upgraded to Mountain Lion and very much regret this move. I cannot use Parallels or Bootcamp for Windows XP which I need for some of my 'older' accessories. How do I revert from Mountain Lion back to Snow Leopard? I have the Snow Leopard software but I do not have the original setup software disk that came with the MacBook (leant to a friend and never seen again).

If you do revert to Snow Leopard, be aware of this "feature" I used with my 2009 MacBook Pro:
When it had the original OS (Leopard, I believe) I set up Bootcamp with Windows XP. I also installed Parallels and use the Bootcamp partition for Windows XP within Parallels.
I then upgraded to Snow Leopard and all was fine.
I then upgraded to Lion and still my Bootcamp partition works for Windows XP and also for Parallels.
I have not upgraded to Mountain Lion so I cannot speak to whether or not the Bootcamp paritition of Windows XP will continue to work. If you do and it works, LET US KNOW!

My hard drive crashed, and I cannot reinstall the original OS that came with my macbook pro?

I bought my macbook pro (mid 2012 version) 10 months ago and it's been working fine up until now (running on Yosemite). When I opened the lid today, a flashing question mark appeared on the screen. I restarted my mac while holding the option key. I tried to do an internet reinstall but I can't get it to work. When I try to reinstall the OS that came with my mac, there are no options for me to click when asked to select a disk.
I have tried following instructions from multiple threads about how to change the disk utility.
Options on the lefthand side: "disk0" and "mac OS X base system". Options on the right: disk0 - first aid, erase, partition, and restore. Mac OS X base system - first aid, erase, restore.
None of the solutions I've found online are working for me. Most of the options in the disk utility menu are greyed out, so I can't click on them.
Sorry for any typos, it is hard to type this all out on my phone. I have tried to upload pictures, but it doesn't seem to be working. I also apologize if this is in the wrong category.

Can I install snow leopard, using my original disk that came with the computer, on my mac that has mavericks as its OS?

I recently had a new hard drive installed in my macbook pro (2009 model). Previously I was running snow leopard and refused to upgrade as I knew it would cause my pro tools to become incompatible, however when I received my knew, hard drive due to my old one becoming corrupt, the apple techs had installed lion as the OS, I updated to mavericks on the off chance the incompatibility was just with Lion. However I my Snow leopard disk is also incompatible with the new OS, I would like to know if there is any way to install snow leopard onto my mac while it is using mavericks?

Restart the computer with the disk in the drive and the C key held down and install Snow Leopard onto a blank partition or drive. If needed, use the Disk Utility to repartition or erase the internal one.
(109275)

HT1665 can use use a wall charger that came with an I touch to charge an I phone 4S?

Can you use the wall charger from an Ipod Touch to charge a I phone 4S?

I didn't know they came with wall chargers...yes, that will be just fine.

So I used my original CD that came with my Mac

Do I have to step upgrade or can I go straight from 10.2.8 and load my OS 10.5.4? I also have a Panther DVD in between?

If I understand your question, you want to know if you can upgrade directly from 10.2.8 to 10.5.4. The answer is yes if you have a retail version of Leopard you purchased and not a Leopard install disk that was bundled with another computer.
As for it stopping with a minute left for the install, first try patience. Let it keep running for an hour or so. If it still stalls, it sounds to me like a hardware problem. Boot from the Leopard install disk and after the language screen choose Utilities from the menu and run System Profiler. Check each hardware item, especially the DVD, and RAM in the Memory item. All the RAM should say OK on the right.
I think you can also run a hardware test by holding down the D key using the install disk.
Barry’s reply suggested you wanted to copy files from one computer to another. If that is the case, it’s a different question and you can follow the link Barry listed.

Im Trying To Use My CD's that Came With My Textbooks But I Keep Getting The Error "You can't open the application Huether 4e.osx because PowerPC applications are no longer supported."

Im New To Mac (obviously) Do I Need To Download A Supplemental App To Use It? If So What Is The App Called?

Applications designed to run only on the PowerPC processors in the Macs of five and more years ago can't run on new Macs under the Lion operating system. If the authors of your textbooks and the software that accompanies them haven't updated their software in all that time, you can't use it on your Mac. There is no workaround.
PS: Your posts would be much easier for others to read if you used standard capitalization instead of capitalizing every word.

Using the packaging supplies that came with the Macbook...

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