Using the recovery disc

I seem to have a virus on my computer, i cant get rid of and i just wanna use the recovery disc to refresh everything back to normal. I was just wondering if using the recovery disc was a complicated process and how long does it take?

its easy. tap F12 when turning it on to boot from CD/DVD. Make sure to insert the Recovery CD before pressing enter. It will load windows files. Always choose the first option on the process.
It usually takes an hour or so.
Fixing Computers no Jutsu! (Ninja Help and Support Technique )

Similar Messages

Cannot use the recovery disc with my Satellite A100

I have Satellite Pro A100 Series, when I boot it up it tells me "Windows could not starte because the following file is missing or corrupt" \WINDOWS\SYSTEM32\CONFIG\SYSTEM
I have tried to reboot with the recovery disc in and pressed F12 for the boot menu, selected CD/DVD and nothing happens.
Any help or ideas would be great,.

Hi!
This is strange but if you have tested different disks on your notebook it seems that your CD/DVD drive is faulty and must be replaced.
How do you think about this?
If you have Windows Vista on your notebook you can use the HDD recovery function. Go in the advanced boot menu, select repair my computer and follow the screen instructions.
Anyway, I think you must replace the CD/DVD drive to solve the issue.
Bye

I am unclear how I have to use the Recovery CD

I have added up all the space my hard disk is using it comes to about 12GB, I have 27.9 GB disk space but my disk only has 1.80 disk space left. I have done everything obvious to resolve this problem. Recycle bin is empty, I have run disk clean up.
A computer expert suggested that Windows could have become confused and cannot recognize what space I have spare, this could be because I have run a program called Cyberscrub often. His solution was to reload Windows XP home. My laptop came with recovery disks, everything else already loaded. I have so much I do not want to lose on my laptop. If I use the recovery disks, will I lose everything on my computer, am I best to buy Windows XP home and re-load, in which case will I not lose my work?
Also I am unclear how I use the recovery discs, I cannot find any instructions on what you do.
The one person who could help me has gone off traveling and not contactable.
Any help greatly appreciated
Lorraine Hart

Hello,
what kind of programs do you have on your harddisk? Maybe a little description of your System will help us further. You mentioned, that you have a Program called Cyberscrub. Is this Program showing you your diskspace? Check this out! This program is, as i know, usually intended to wipe harddisks or files.
Maybe you can try some Registry cleaner that cleanes out some information which is showing you wrong information that is corrupted by Cyberscrub. Maybe this helps.
Another suggestion: run the program "chkdsk". This program will check out your filesystem on errors. Maybe it can fix that problem. You can run this program with right-clicking on the symbol of your systemdisk, clicking on "extras" and choosing the "Checking on errors" or something like.
At all events, when this fails, then you dont have to buy a new XP Home. You dont need it because you have already one on a recovery cd, and you can solve that easily.
You have to write down which programs you have in your system and backup your important data with a backup program or just burn it to a dvd or cd. You have the option to put the whole system on a mobile Harddisk connected over USB. This means backing up your system to this harddisk.
After that, you have to boot with the recovery-cd, by pushing the "c" button at boot time.
Then you follow the instructions and reload the "factory-like-installed" Windows XP on your Harddisk. Dont forget: all your data on the system disk will be erased, and the corrupted information of the free diskspace too. After that you just put the backup of your data back to your systemdisk and reinstall the programs you noted before the re-install of your system. Then the system will be clear again.
Let me know about the activity of your problem.
Greets

Can I use a recovery disc on a new 120 GB SSD for HP Envy 17 that previously had 2 500GB RAID 0?

I currently have a HP Envy 17-2070NR. I would like to install a new SSD (120 GB) to replace one of the 500 GB HD that are currently in the laptop (the 2 drives are set up RAID 0).
If I install the new drive and remove the two old ones can I use the recovery discs to reinstall windows/drivers/default programs?

The 500GB MyBook Pro should work fine. Just be sure to use a Firewire connection (not USB) to your Mac and format the drive as Mac OS Extended - Journaled. It will come from the factory as FAT32, so you'll need to reformat it. But wait - don't reformat it until you offload the ButtonManager, FW Driver and Retrospect software. You will need the first two to install your drive.
And that's one of the reasons I stay away from the MyBook drives - they were really designed for Windows systems, not Macs. For one, they have their own FireWire drivers and I see no reason to be required to install device-specific drivers on my Mac in order to use a consumer-grade hard drive. As far as I'm concerned, that's just bad design (or, perhaps design for systems other than Macs ...).
The 500GB Lacie Big Disk did get a bunch of bad reviews. However, the 500GB Lacie d2 Extreme is the same price and has much better reviews. The Lacie d2 Extreme drives are quite reliable; I have many and not one of them has failed me over the years. The 320GB d2 Extreme is currently $140 at newegg.com. See how that compares to the price of the MyBook.

Can i use the recovery of a different computer to recover my hp dv 6015tx?

os of my dv 6015tx has just crashed...i tried to install windows 7 professional....so can i use the recovery discs of any other computer to recover it??

Hi,
This is not going to work since some hardware "tattoos" have been done. Let's put this way if we could do that how Bill becomes a billionair ???
Regards.
BH
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How do i use the recovery disks and backup and restore my laptop in a new HDD without losing OS lic?

I am running a HP-DV6 6090ee laptop with windows 7 Home Premium 64bit OS. This problem started from last evening.
I am getting a "Smart Hard disc error" error message before boot and ater booting windows saying that my HDD is having problems and i need to backup and check the hdd.
After checking i found that i have a corrupted hdd and i am going to replace with a new one.
I need to know the following :
> How do i restore my windows license and my antivirus license in the new hdd?
> i dont currently have a OEM HP OS cd. can i use any windows 7 cd??
> at what stage should i use the recovery disk i created from the recovery partition be used? Whats its specific use?
I really appreciate any quick response as my current HDD is running out of life.
Regards
A

See these 2 Links...
Syncing to a New Computer...
https://discussions.apple.com/docs/DOC-3141
Recovering your iTunes library from your iPod or iOS device
https://discussions.apple.com/docs/DOC-3991

Satellite U205-S5034 - Error when trying to create the recovery discs

Hi Everyone,
I am having trouble with The TOSHIBA Recovery Disk Creator. When trying to create the recovery discs this error comes up:
An unexpected error occurred. Please quit this application and restart it. (Error Code: 0F00FE-F1-00000002)
The machine is a Satellite U205-S5034 running XP Pro SP3.
Any help will be greatly appreciated. Thanks and have a great day.
DaveMatt44

Hi
What kind of DVDs you are using for creating a Toshiba recovery disc? As yet I have tried Verbatim DVD-R and TDK DVD-R and never had a problem with these discs. Friend of tried DVD+R and he couldnt create a recovery disc. After that he tried DVD-R and all was fine but I dont know why this happened.
So please try other discs.
Furthermore check the Toshiba page for a firmware update of CD/DVD drive. Maybe it will help you.

Questions RE: Using System Recovery Discs on HP G71-358NR (Options?)

I bought my HP G71-358NR Notebook in Dec 2009. It has Windows 7 Home Premium x32/x64 ). I am on my second hard drive (had to replace in Feb 2012), and I do have the HP System Recovery DVDs (there are 2 of them), and the HP Driver Recovery CD (1 disc).
Short version (my actual question) - obviously I did a "clean re-install" the first time, since it was a brand-new hard disk, so everything on the Recovery Discs was used, and I don't remember exactly what happened during the install. But is there a way to do a "short version" - re-installing JUST the Windows OS (or "repairing" just that) - so that I don't have to also re-install everything already on my laptop (which all seems to be working fine - the only thing is I can't do the Windows/MS security updates, or any of their updates at all - but everything else seems to be working as normal - I did get my HP Support Assistant back, which runs and always tells me there are no problems to report). I don't remember if the Recovery discs ask you if you want to "ire-nstall or repair only the OS" or "do an entire, clean re-install" or not.
Here's the long version - as to what happened - in case anyone cares to read it - because it may give some insight, and since it involves 3 original HP software programs being "Uninstalled" - even though the HP Support Asst. is now back and seemingly running, maybe my problem stems from one of the other 2, and there IS something simpler I can do to fix this - I will tell you what I found that is "now wrong" in my laptop, how it got that way, and what I've already tried, obviously to no avail):
About 2 months ago my niece's boyfriend decided to "help me out" and make my computer faster, by looking at things - he looked at my programs, and for some of them he would ask me what it was and/or if I used them at all. He did not bother to ask me about the HP ones (which, up to this point, I had not removed because I did actually like them and find them useful - I had no idea he wouldn't ask me about them first, before arbitrarily uninstalling them). I wasn't exactly sure what he deleted at first (as I was busy chatting with my niece and sister). Right before he "cleaned things up," he also installed a new keyboard and screen. I dropped my laptop on cement a few weeks prior, and the screen broke (it was "blank" when I turned the laptop on, and completely unuseable). Also, I had gotten water in a few of the keys approx. 1-1/2 yrs ago, so a few keys didn't work right, so for any "major" writing, I used a wireless keyboard - so I figured that since I had to replace the screen I may as well also buy the keyboard to replace at the same time.
Everything worked fine after he replaced the screen and keyboard - I used my laptop for a few hours afterword, then turned it off. Before it turned off, it installed 28 updates (there were so many because I had not used my laptop for about 2-3 weeks, from the time my screen broke until I got it replaced). The next day it was working fine, but suddenly I was getting the message that I needed to Activate my Windows 7 Home Premium (that I may be using a "pirated" version, etc.). In trying to figure out what happened, I noticed that he "Uninstalled" 3 HP programs/software. The reason I know exactly which ones is because I decided to just do a "System Restore" to the time right before he messed around with things. At some point in my "looking around" in my laptop, I noticed that the BIOS wasn't right - I don't know a whole lot about it, so I rarely go in there, but I did notice one thing - that a lot of information was "missing" - info I KNOW should have SOMETHING there. When I ran the restore from the function key (F10?) I think it worked the first time - I believe that may be how I got my HP Support Assistant back - but when I tried it again a week or two later, it kept running the same 2 things (the "hard disk scan" and something else, I can't remember off-hand) over and over and over - each time saying that there were no problems.
The 3 he "Uninstalled" each had a "Restore Point" (I'm not sure if he put them there, of if HP automatically does it, as a "precaution"). The 3 are: 1) HP Setup, 2) HP Update and 3) HP Quick Launch Buttons. I tried using the System Restore several times - each time, it went through all the motions, but at the last step, when it "restarts" the laptop, it restarts and I get the message that "the System Restore was NOT successful," etc. And it tells you to try turning off your antivirus, etc. I did whatever it says to do, and it kept being "unsuccessful." I tried (again, several times) putting in my Product Key - which I KNOW for a fact is correct - but MS won't accept it. I cannot make out about 3-4 digits/characters of the COA - it's on the bottom of my laptop and they are "worn" to the point that I'm not sure exactly what they are (just those 3-4 ones, the rest I can read). I now know that there is a difference between the OEM-SLP and the COA-SLP keys (which I DO have a copy of the OEM-SLP key, from running a Belarc Advisor shortly after receiving my new laptop - mistakenly thinking that that was the only "Product Key" I ever needed - I was not aware of the COA-SLP, or the importance of saving it somewhere, until just recently, after all this happened). I don't really want to "change the Product Key" to the COA-SLP one, anyway, because during my research, I found one website that said:
“COA SLP: This is the Product key that you see on the sticker on the side or bottom of your computer. It is a valid product key, BUT SHOULD ONLY BE USED IN LIMITED SITUATIONS (such as if the OEM SLP key stops self-activating for whatever reason). The key must be activated by Phone. (Note: All manufacturers that use the OEM SLP system are required by contract to include a Certificate of Authenticity (COA) sticker, that has a COA SLP key, on the computer.”
(Note, other than those 3-4 digits/characters of the COA-SLP key, I can read everything else - Model #, Serial #, etc. - nothing else seems to have rubbed-off)I have been troubleshooting (researching and), ever since this happened approx 2 months ago. I have run the MS Genuine Advantage Tool (have the printout), ran the "scannow" (whose results said, “Windows Resource Protection did not find any integrity violations.” - ? Go figure), and even one solution that said to "Rebuild the license store" - which again did absolutely nothing. I have tried every "fix" except reinstalling via my Recovery Discs. At some point I became suspicious that my problem, was, in fact, due to him uninstalling any or all of those 3 HP programs. Then I found an answer to just about my same exact problem on an MS Windows troubleshooting page - they said:
“the HP OEM OS requires information in the HP motherboard to cause the OS to activate”
then it also listed WHY - it gave a couple examples from what the person's "Microsoft Genuine Advantage Diagnostic Tool" printout says - and those examples/results are EXACTLY what my printout says.
So I'm concerned that one of those HP programs contained information crucial - that communicates with BIOS/Motherboard, and tells them that my Windows 7 Home Premium x64 not only exists on this laptop, but is also LEGAL. If that's correct, is there a way to remedy it (and putting back those programs/software) via the HP website, without having to do a clean re-install and lose everything? Again - don't forget, the System Restore won't work, either (which I assume has something to do with the BIOS info being gone?)

If your BIOS is missing critical info which id's it as an HP machine, such as model,serial,etc it usually requires service from HP to correct it. I will try a contact I have to see if he can help. He stays quite busy so it may take a few days before I know anything.
The fact that your Windows is requiring activation would cause the failure of Windows updates, etc since MS thinks you re running pirated software. The info in BIOS is what defines whether or not you are legally running OEM Windows. This is when the COA license would help, since it would replace the OEM key used to install at the factory -which "appears" to be running illegally now if pertinent info is missing in BIOS.
I have seen it suggested that sometimes you can make out all of the numbers by focusing a bright flashlight on the COA label
Removing the HP software you mentioned should not have any affect on BIOS info. However you can install/reinstall most software/drivers from your Support page:
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=4063&lc=en&cc=us&dlc=en&sw_lang=&product=4080...
OR-by using Recovery Manager-Reinstalling Drivers/Software>> Windows 7
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How can I create the recovery discs for my AIO computer? (For Windows 7 systems)

Q.: How can I create the recovery discs for my MSI laptop/AIO computer? (For Windows 7 systems)
A.:
1. Locate the "MSI BurnRecovery" shortcut on your desktop or start menu. Run this program. (Note: If UAC is enabled, press "Yes" to allow the program to run.
2. MSI BurnRecovery will prepare the files. This process may take a few minutes.
3. Click on "Next" to continue.
4. Click on "Advanced".
5. Click on "Create an ISO file for the recovery disc".
6. Select the destination where you want to create the ISO files. (Default is the D: drive)
7. The program will now create the ISO files. This process may take up to 20 minutes.
8. Click on "Finish". Make sure the box is unchecked.
9. Browse to the location of the ISO files. Double-click the recovery_dvd file. (Note: Depending on your system, you will have 1-3 recovery_dvd files)
10. Insert a blank DVD (If the AutoPlay window pops-up, close it). Click on "Burn". It is also recommended to check the box to verify disc after burning.
11. After burn is complete, click on "Close".
12. Double-click the recovery_dvd2 file.
13. Insert a blank DVD (If the AutoPlay window pops-up, close it). Click on "Burn". It is also recommended to check the box to verify disc after burning.
14. After burn is complete, click on "Close". Recovery disc creation is now complete. (You can also delete the ISO files, but it is recommended to keep them)

Hi,
You can order a replacement set of Recovery Discs using the link below.
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00810334&cc=us&lc=en&dlc=en
If you have any problem with this link, order them directly from HP.
If you live in the US, contact HP Here.
If you are in another part of the world, start Here.
Regards,
DP-K
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Microsoft MVP - Windows Experience

Can I use a recovery disc of a differnt serial number in my laptop?

I had a issue with the recovery disc which I got from HP, the first disc stops at 24% and further it does nothing. So I have ordered another recovery disc, when I ordered by mistake I have entered my product number correctly but entered serial number (wrong#) 2CXXXXXXRE instead of (correct #) 2CXXXXXXRF and booked the recovery disc. I dont have an option to cancel the order in the site. So can I use this recovery DVD to recover my laptop?
Laptop Model: HP Pavilion dv6
Current OS: Windows 7 Home Premium 64bit + SP1
Recovery OS: Windows 7 Home Premium 64bit + SP1

You will have to contact HP to get an answer on that question.
We are owners of HP printers, PCs and notebooks just like yourself.
Best regards,
erico
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Hi , I own a hp pavilion dv6 6050se laptop bought in UAE during 2011, I have lost the recovery discs

Hi , I own a hp pavilion dv6 6050se laptop bought in UAE during 2011, I have lost the recovery discs.
How do i get a copy of recovery discs??

Hi,
I don't see any link on your Product Page to order a replacement set of Recovery Discs, but it's always worth calling HP directly and see if you can order them this way.
If you live in the US, contact HP Here.
If you are in another part of the world, start Here.
If you are unable to order these discs from HP, here's an alternative option you could try.
Before trying the following, make sure you can still read the 25 Character Product Activation key on your Windows COA label ( 5 blocks of 5 alpha/numeric sets ).
An example of a COA Label can be seen Here.
You can create an installation disc yourself using another PC - just download the correct Disc Image ( this must be the same version that originally came with your notebook ) from the link below and use an application such as ImgBurn to burn the ISO correctly to a blank DVD - a guide on using ImgBurn to write an ISO to a disc is Here. These Images are clean and from a well-respected source, however there are only limited versions available.
Windows-7 sp1-iso-official-32-bit-and-64-bit
Use the disc to perform the installation, enter the Windows activation key found on the COA Label when requested and when the installation has completed, use the 'Phone Method' detailed in the link below to activate the OS - this method supported by Microsoft and is popular with people who just want a clean installation of Windows 7 without the additional software load normally bundled with OEM installations.
http://www.kodyaz.com/articles/how-to-activate-windows-7-by-phone.aspx
Any additional drivers and software you may need can be found Here.
Regards,
DP-K
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****Please mark Accept As Solution if it solves your problem****
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Microsoft MVP - Windows Experience

I can't finde the recovery disc from my Satellite A100-163

My A100 will not load - can't find the recovery disc. Can I use my A60 recovery disc on my A100 - 163 laptop?

Sorry, but you cant use the recovery disk from the A60. It will not work.
You can order a new recovery disk from Toshiba:
https://backupmedia.toshiba.eu/
Or you go to an ASP (authorized service provider) to get a new one:
http://eu.computers.toshiba-europe.com => Support & Downloads => Find an ASP
You can also use an original Microsoft disk, but there you must install all drivers manual and this takes a lot of time.

Satellite Pro L20 - Is MS Office is on the recovery disc

Hi,
This is my first time on this forum and I have limited technical knowledge - please be gentle!!
I have a Satellite Pro L20 laptop which is now 4 years old (I got it in Nov 2005).
It has been running extremely slowly over the past year so I removed any software that I no longer use, have backed up any files that I needed to keep and defragmented the hard drive.
I haven't really noticed any difference in the speed, I understand that I can now try to format the hard drive and reinstall windows using the Product Recovery disc.
When I first had the laptop, all I needed to do was press the power button, enter in a couple of passwords and a computer name and it all very nicely loaded with Office 2003 waiting there for me to use!
Could anyone tell me if Office is on the recovery disc?
It says that One Note 2003 is there and I have a code for that, but doesn't mention Word, Excel, Publisher or PowerPoint - these I use daily.
I've looked on the Additional Software disc that also came with the laptop and it doesn't seem to be on there.
Your help will be very much appreciated.
Thanks.

Hello
As Jimi said Microsoft Office is not preinstalled on Toshiba notebooks. Maybe its a trial version but not the full version and One Note 2003 is not the same as Office 2003.
Dont forget that the product key on the bottom side of the notebook belongs to the Windows version and its not for Office because sometimes I can read here that people try to use this key with Office. ;)
Greets

About a year ago I purchased the student addition of the Adobe Creative suite 6 Design Standard and just recently purchased an additional computer for my home. Can I use the same disc that I previously purchased to download the program?

About a year ago I purchased the student addition of the Adobe Creative suite 6 Design Standard and just recently purchased an additional computer for my home. Can I use the same disc that I previously purchased to download the program?

Yes, as long as the machine meets the system requirements for the software you can install and activate it. Your license allows you to have the software installed and activated on two machines.

Need help - Error while updating the firmware of Muvo Slim using the recovery t

Hi ,
While I am trying to update my Muvo slim firmware using the recovery tool it throwd up an error. And from then onwards if I am trying to power it up it won't.
If I again try to update the firmware, it throws up the error that "Unable to Write to Device: Device Time out".
I am afraid that my Muvo slim got bricked. Can you please help me in recovering the same.
PS: My PC OS is Windows XP.
Thank & Regards
ksraghava?

On my XP system, the last time I wanted to reload the firmware, I had to remove all of my Creative software programs,?and then revert my Windows Media Player back to 0 and then use The Recovery Tool. It is a bit of a pain, but does seem to work when you are getting errors with the firmware download.
luvmyrescuedogs
Almost forgot. Make sure your player is fully charged or has a fresh battery before starting any firmware download.
Message Edited by luvmyrescuedogs on 06-4-2008 :6 AM

Using the recovery disc

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