Using 'touch and hold' doesn't work on xoom

When typing on the xoom I am not able to use the 'touch and hold' to bring up anything i.e.: the other smiley-faces (there's supposedly 15 of them), foreign language equivalents, fractions, etc. I have tried everything from changing the language to Spanish to get the symbols to appear over n or e but nothing happens even when I change the language. When touching and holding a key nothing pops up like it should. I have an android phone and it works fine on the phone but on the xoom its like this option doesn't exist. Is there something I need to enable or activate, or is something blocking this function from working?
Any help would be great!
Thanks

Thanks for the information and suggestions everyone. tll85, I would also like to point you towards the user manual of your Xoom for the Tips & Tricks section. I have listed some below for use of the Touch and Hold option and link.
In your User Manual under Tips & Tricks you will find these directions:
• To move or delete something on the home screen, touch and hold it, then drag it to another spot, another panel, or the trash can in the upper right corner.
• Touch ?123 / ABC to toggle between letters and numbers. Touch "MORE" to see more special characters.
• Hold Shift (arrow up) to enter capital letters until you release it. Double-touch Shift (arrow up) for caps lock.Touch it again to unlock.
This link is for the simulator:
http://search.vzw.com/?market=53520&q=xoom&p=null&ss=null&b2eFlag=N
Listed below is a link for the device manual:
http://support.vzw.com/clc/devices/index.html?p=5606

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Using 'touch and hold' doesn't work on xoom

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