Using two version of Crystal Report Application Server simultaneously

We are currently using Crystal Report Server XI Release 1 in a production environment, and we would like to test Crystal Report Server XI Release 2 in a test environment, on the same network.
Is there a way to be using those two versions simultaneously on the same network, using the same license key, for test purposes ?
If our tests are conclusive, we will upgrade our production environment to Release 2.
Thank you
Anthony Arnaud

As long as they are not on the same computer this is a rather comon configuration as best practices dictate that customers should maintain multiple environments (DEV/UAT/PROD) for example.
If you are trying to install both on the same server it's not supported with those 2 versions and is known to cause issues where neither will work (different story if using unix and different port numbers).
Regards,
Tim

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weblogic.servlet.internal.WebAppServletContext.execute(WebAppServletContext.java:2086) at weblogic.servlet.internal.ServletRequestImpl.run(ServletRequestImpl.java:1406) at weblogic.work.ExecuteThread.execute(ExecuteThread.java:201) at weblogic.work.ExecuteThread.run(ExecuteThread.java:173) java.lang.NoClassDefFoundError: Could not initialize class org.apache.commons.configuration.ConfigurationUtils at org.apache.commons.configuration.AbstractFileConfiguration.setURL(AbstractFileConfiguration.java:642) at org.apache.commons.configuration.AbstractHierarchicalFileConfiguration.setURL(AbstractHierarchicalFileConfiguration.java:222) at org.apache.commons.configuration.XMLConfiguration.<init>(XMLConfiguration.java:171) at com.crystaldecisions.reports.common.engine.config.apache.CrystalConfigurationImpl.pushXmlConfiguration(Unknown Source) at com.crystaldecisions.reports.common.engine.config.MultiThreadedConfig.pushXmlConfiguration(Unknown Source) at com.crystaldecisions.reports.common.engine.Engine.configure(Unknown Source) at com.crystaldecisions.reports.common.engine.Engine.getConfigurationManager(Unknown Source) at com.businessobjects.reports.sdk.a.a(SourceFile:68) at com.businessobjects.reports.sdk.a.do(SourceFile:106) at com.businessobjects.reports.sdk.JRCCommunicationAdapter.n(SourceFile:2687) at com.businessobjects.reports.sdk.JRCCommunicationAdapter.i(SourceFile:2807) at com.businessobjects.reports.sdk.JRCCommunicationAdapter.connect(SourceFile:296) at com.businessobjects.reports.sdk.JRCCommunicationAdapter.<init>(SourceFile:216) at com.businessobjects.sdk.erom.jrc.a.<init>(SourceFile:43) at com.businessobjects.sdk.erom.jrc.ReportAgentFactory.createAgent(SourceFile:46) at com.crystaldecisions.proxy.remoteagent.RemoteAgent$a.<init>(SourceFile:703) at com.crystaldecisions.proxy.remoteagent.RemoteAgent.a(SourceFile:662) at com.crystaldecisions.proxy.remoteagent.RemoteAgent.a(SourceFile:632) at com.crystaldecisions.sdk.occa.report.application.ClientDocument.if(SourceFile:504) at com.crystaldecisions.sdk.occa.report.application.ClientDocument.open(SourceFile:669) at com.crystaldecisions.reports.reportengineinterface.JPEReportSourceFactory.createReportSource(SourceFile:77) at com.businessobjects.report.web.b.a.ac(SourceFile:681) at com.crystaldecisions.report.web.viewer.ReportServerControl.getReportSource(SourceFile:182) at com.crystaldecisions.report.web.viewer.taglib.ReportServerControlTag.int(SourceFile:100) at com.crystaldecisions.report.web.viewer.taglib.ReportServerControlTag.doEndTag(SourceFile:76) at jsp_servlet.__crystalreport1_45_viewer._jsp__tag0(__crystalreport1_45_viewer.java:129) at jsp_servlet.__crystalreport1_45_viewer._jspService(__crystalreport1_45_viewer.java:75) at weblogic.servlet.jsp.JspBase.service(JspBase.java:34) at weblogic.servlet.internal.StubSecurityHelper$ServletServiceAction.run(StubSecurityHelper.java:227) at weblogic.servlet.internal.StubSecurityHelper.invokeServlet(StubSecurityHelper.java:125) at weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:292) at weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:175) at weblogic.servlet.internal.WebAppServletContext$ServletInvocationAction.run(WebAppServletContext.java:3498) at weblogic.security.acl.internal.AuthenticatedSubject.doAs(AuthenticatedSubject.java:321) at weblogic.security.service.SecurityManager.runAs(Unknown Source) at weblogic.servlet.internal.WebAppServletContext.securedExecute(WebAppServletContext.java:2180) at weblogic.servlet.internal.WebAppServletContext.execute(WebAppServletContext.java:2086) at weblogic.servlet.internal.ServletRequestImpl.run(ServletRequestImpl.java:1406) at weblogic.work.ExecuteThread.execute(ExecuteThread.java:201) at weblogic.work.ExecuteThread.run(ExecuteThread.java:173)
    ++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
    thanks Vijay for you help

  • Load Report Failed - Report Application Server Failed error at runtime

    Hello, I'm pretty new to Crystal Reports so please bear with me.
    I just installed CR 2008 on my development box, which is running VS2005 .NET 2.0.  I changed over all of my assembly references in my web.config to the new version:
    <add assembly="CrystalDecisions.Web, Version=12.0.2000.0, Culture=neutral, PublicKeyToken=692FBEA5521E1304"/>
    <add assembly="CrystalDecisions.Shared, Version=12.0.2000.0, Culture=neutral, PublicKeyToken=692FBEA5521E1304"/>
    <add assembly="CrystalDecisions.ReportSource, Version=12.0.2000.0, Culture=neutral,
    PublicKeyToken=692FBEA5521E1304"/>
    <add assembly="CrystalDecisions.Enterprise.Framework, Version=12.0.1100.0, Culture=neutral, PublicKeyToken=692FBEA5521E1304"/>
    <add assembly="CrystalDecisions.Enterprise.Desktop.Report, Version=12.0.1100.0, Culture=neutral, PublicKeyToken=692FBEA5521E1304"/>
    <add assembly="CrystalDecisions.ReportAppServer.Controllers, Version=12.0.1100.0, Culture=neutral, PublicKeyToken=692FBEA5521E1304"/>
    <add assembly="CrystalDecisions.CrystalReports.Engine, Version=12.0.2000.0, Culture=neutral, PublicKeyToken=692FBEA5521E1304"/>
    <add assembly="CrystalDecisions.Enterprise.InfoStore, Version=12.0.1100.0, Culture=neutral, PublicKeyToken=692FBEA5521E1304"/>
    <add assembly="CrystalDecisions.Enterprise.Viewing.ReportSource, Version=12.0.1100.0, Culture=neutral, PublicKeyToken=692FBEA5521E1304"/>
    Also the webpage that is displaying the ReportViewer object has this reference as well:
    <%@ Register Assembly="CrystalDecisions.Web, Version=12.0.2000.0, Culture=neutral, PublicKeyToken=692fbea5521e1304"
        Namespace="CrystalDecisions.Web" TagPrefix="CR" %>
    Now, in my code behind I am simply trying to open a pre-built crystal report that came in the sample pack
    When I try and do this in our already built website I get an error:
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    This same piece of code works perfectly if I build a new website, however when I try and impliment this into our existing code base I get the error shown above.  Also the samples I've used all use .NET 3.5 and the website is in 2.0.  I'm not sure if that is a factor or not but that is also another piece of information that could be useful.
    Any help on this matter would be greatly appreciated.  Thank you for you're time.
    Chris McMahan
    Edited by: Arithal on Aug 4, 2009 8:36 PM

    And finally the stack trace.  Sorry for the length of these posts.
    [COMException (0x800001f5): The Report Application Server failed]
       CrystalDecisions.ReportAppServer.ClientDoc.ReportClientDocumentClass.Open(Object& DocumentPath, Int32 Options) +0
       CrystalDecisions.ReportAppServer.ReportClientDocumentWrapper.Open(Object& DocumentPath, Int32 Options) +126
       CrystalDecisions.ReportAppServer.ReportClientDocumentWrapper.EnsureDocumentIsOpened() +575
    [CrystalReportsException: Load report failed.]
       CrystalDecisions.ReportAppServer.ReportClientDocumentWrapper.EnsureDocumentIsOpened() +646
       CrystalDecisions.CrystalReports.Engine.ReportDocument.Load(String filename, OpenReportMethod openMethod, Int16 parentJob) +1374
       CrystalDecisions.CrystalReports.Engine.ReportDocument.Load(String filename) +169
       Report_Viewer_Crystal_CrystalView.ConfigureCrystalReports() in c:\Inetpub\wwwroot\Report Viewer\Crystal\CrystalView.aspx.cs:49
       Report_Viewer_Crystal_CrystalView.Page_Init(Object sender, EventArgs e) in c:\Inetpub\wwwroot\Report Viewer\Crystal\CrystalView.aspx.cs:33
       System.Web.Util.CalliHelper.EventArgFunctionCaller(IntPtr fp, Object o, Object t, EventArgs e) +15
       System.Web.Util.CalliEventHandlerDelegateProxy.Callback(Object sender, EventArgs e) +33
       System.Web.UI.Control.OnInit(EventArgs e) +99
       System.Web.UI.Page.OnInit(EventArgs e) +9
       System.Web.UI.Control.InitRecursive(Control namingContainer) +321
       System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) +834

  • What version of crystal report distribution should I install? CRforVS_redist_install_32bit_13_0_5 or CRforVS_redist_install_64bit_13_0_5

    Hi,
      On Production server, we use window 2008, 32 bit machine, the application is visual studio 2010, sql 2012, what version of crystal report should I install for this production server?
      I should install CRforVS_redist_install_32bit_13_0_5 or CRforVS_redist_install_64bit_13_0_5?
      On test server, we use window 2008 R2, 64 bit machine, the application is visual studio 2010, sql 2012, I install both version in order to make the crystal report working correctly on the application.  if I miss one of them, there are some crystal report function doesn't work..
      For production server, we want to install only one, so, could you give me suggestion which version is correct version to make the crystal report work totally correctly on the VS application?
    thanks
    Kelvin

    Hi Kelvin
    First, you should really be using SP 10.
    next, if your app is compiled as 32 bit, deploy 32 bit runtime.
    If it is compiled as 64 bit, deploy 64 bit runtime.
    If it is compiled as Any CPU and deployed to a 64 bit OS, install 64 bit runtime.
    - Ludek
    Senior Support Engineer AGS Product Support, Global Support Center Canada
    Follow us on Twitter

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