Using Verizon Messaging and people are not receiving my texts NOR am I receiving texts that were sent to me! Went to old iphone and disabled imessaging but still not working. I'm a big texter for personal and business and am ready to go back to iPhone.

Just got the Samsung Galaxy s5 and am very frustrated that I am not receiving text messages that were supposedly sent to me. Also, it says 'sent' but it is never delivered. Or it might get delivered but mine still just shows being sent. I re-started that phone and disabled my texting on my old iphone as some have suggested. I'm ready to go back to the iphone just because of this issue. Please fix this Verizon!

I'll tell you it is some marketing coup that a problem Apple has created and has control over is being passed off on Verizon.
This problem is the result of you migrating from iMessage, a messaging platform controlled completely by Apple, back to a more mainstream messaging system of SMS/MMS. Verizon has no control over other iPhones "thinking" you are still using iMessage. NOTHING Verizon can do will fix this problem.
Try texting the word "stop" to 48369. Others have reported this has worked. Doing this should de-register your number with the iMessage system. You should receive a confirmation reply. It may take a day or 2 for other iPhones to completely register that your number is no longer associated with iMessage. You can also try calling Apple support and let them know you are not receiving messages from iPhone users after switching to an android phone from an iPhone.

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Hi, when the itunes finished the downloading for ios 6 , the iphone turned of and shows that i have to connect it with the itunes , i already did but still not working . please appreciate your help

Hi, when the itunes finished the downloading for ios 6 , the iphone turned of and shows that i have to connect it with the itunes , i already did but still not working . please appreciate your help

First make sue you are installing the 64 bit version of iTunes.
Second make sure it is iTunes 10.7 or later.
I would download a fresh copy of the 64 bit version of iTunes 11. After installation reboot your computer.
Before connecting your phone reset your device. Press and hold the Home and Sleep buttons simultaneously ignoring the red slider should one appear until the Apple logo appears. Let go of the buttons and let the device restart. See if that fixes your problem.

Unregistered my old iPhone & de-activated iMessage but still receiving iMessages?

The phone has been wiped now but before hand I de-activated it within the iMessage settings, as in turned it off. It's not even a registered Apple product any more yet with my new Android phone my friends are still able to send iMessages to my number - which I can't receive. Help?

You may want to contact Apple Support. The quotation below is from Can’t receive text messages on a non-Apple phone
If you don't have access to your iPhone, or if you can't deactivate iMessage from your iPhone, please contact Apple Support. Support for this issue is free.

I have a macbook air/ipad/phone, etc. I use my macbook for my home business and bought a TC. My husband does not want it to be our default wifi. Does it have to be?

I have a macbook air/ipad/phone, etc. I use my macbook for my home business and bought a TC to do backups. My husband does not want it to be our default wifi/modem as he is exclusively a PC user. Does it have to be? I thought it did everything wirelessly?? I don't want to start disconnecting our modem/router etc as we are all set up with wireless printing and backups for that computer. If I have to muck around with it I am thinking of not bothering??

The TC will connect to your existing modem/router using an Ethernet cable. You will not have to use the wireless on the TC....you can even turn it off if you wish.
Backups to the TC will occur over your existing wireless.
Connect from a LAN <-> port on the modem/router to the WAN "O" port on the TC. Locate the TC anywhere that the Ethernet cable will reach. You can run the cable up to 300 feet with no loss.
Things will not automatically configure themselves. You will have to do some mucking around....no more than you would if you were installing the TC anywhere else.
Configure the TC to "create a wireless network". Once it is setup, you can ignore the TC wireless, or turn it off.

When I get a text message from my brother or sister who have IPhones there is no text but there is a "download" button. If I tap the download button it beeps but there is no download. My galaxy note 4 uses verizon messages app. how do I get these text

when I get a text message from my brother or sister who have IPhones there is no text but there is a "download" button. If I tap the download button it beeps but there is no download. My galaxy note 4 uses verizon messages app. how do I get these text messages?

Picture messages without a texting plan are 25 cents each. Better than the $1.99 or $2.99 from the online store....
Attaching to an email would not work as mobile email does "do" attachments.
Sending to your online album will use text messages, I believe. Better to use a micro SD card, save to the card, and transfer them to your computer that way.

I have an Iphone 3Gs. I need to get contents of messages that were sent and received on the phone in June for evidence in court. I read online that the Iphone internal storage keeps all data done on phone in the storage. How do I get into it?

I have an Iphone 36s. I need to get contents of messages that were sent on the phone in June of this year. I read online that the phone has an internal storage that keeps all data when phone is used and that this internal storage can be accessed. I need the contents of particular messages for evidence in court. How do I get into the internal storage? I've tried some of the methods that people post online, but none of them have been successful. Help!

If you still have a backup from that point in time as part ofr your computer backup history, you could restore the backup folder, restore the phone from that backup and have the messages on the phone.
More details about restoring from old backups can be found here: iPhone and iPod touch: About backups

I changed my phone number and people are still able to text me from my old number and i can no longer send picture messages, what should i do?

i changed my phone number and people are still able to text me from my old number and i can no longer send picture messages, what should i do?

Workable solution found here:
https://discussions.apple.com/thread/1589996?start=15&tstart=0

We are using apple tv to try to access our itunes account on the computer. We see our library of music but when we click on the song it searches for a long time and then says that it cannot access the itunes store. Any ideas on what we are doing wrong?

We are using apple tv to try to access our itunes account on the computer. We see our library of music but when we click on the song it searches for a long time and then says that it cannot access the itunes store. Any ideas on what we are doing wrong?

Welcome to the Apple Community.
Try the following steps, check whether things are working after each step where appropriate, before trying the next.
Restart the Apple TV (Settings > General > Restart).
Restart the Apple TV by removing ALL the cables for 30 seconds.
Restart your router.
Reset the Apple TV (Settings > General > Reset > Reset all settings)
Restore the Apple TV (Settings > General > Reset > Restore)

I have an old iphone and have a new one as well. I would like to use my old on as an ipod but itunes not longer recognizes it. Any ideas? I have been using it for a month with no problems until tonight. I restarted my computer..still no fix.

I have an old iphone and have a new one as well. I would like to use my old on as an ipod but itunes not longer recognizes it. Any ideas? I have been using it for a month with no problems until tonight. I restarted my computer..still no fix.

Looks like its fixed. I am syncing it now. A lot of the answers are for the new iphone so i had to mess with a bunch of settings as well. My old phone is now an 8 gig ipod. the books app no longer works and that *****.....but better than nothing...

I plug in my iPhone and this message showed. "This iPhone cannot be used because the required software is not installed. Run the iTunes installer to remove iTunes, then install the 64-bit version of iTunes." I did this but still not working. Please advise

I have a problem with connecting my iPhone to iTunes. I uninstalled one of the computer program and restart my laptop. After restart my laptop and a message said that iTunes might not working because one of the component is missing and request to reinstall the iTunes. Hence I remove iTunes from my laptop and I reinstall iTunes to my laptop but still not working.
Before this the iTunes will automatically launch when I plug in my iPhone. But after I reinstall iTunes, it's not working. When I try to plug in my iPhone after iTunes launched and message "This iPhone cannot be used because the required software is not installed. Run the iTunes installer to remove iTunes, then install the 64-bit version of iTunes." popped out. I did this twice but it's not working as well.
Please advise what should I do to fix this.

First make sue you are installing the 64 bit version of iTunes.
Second make sure it is iTunes 10.7 or later.
I would download a fresh copy of the 64 bit version of iTunes 11. After installation reboot your computer.
Before connecting your phone reset your device. Press and hold the Home and Sleep buttons simultaneously ignoring the red slider should one appear until the Apple logo appears. Let go of the buttons and let the device restart. See if that fixes your problem.

HT1567 GOOD DAY I JUST WANNA ASK IF,, WHAT IS THE POSSIBLE THING FOR ME TO DO IF MY IPOD 2ND GEN HAS A PROBLEM WITH THE BACKLIGHT,,, IT ALWAYS TURNS INTO DIM WHEN I USE IT ,,, BUT SOMETIMES IT WORKS JUST FINE,,, PLS TELL ME WHAT TO DO,, THANKS AND MORE PO

GOOD DAY I JUST WANNA ASK IF,, WHAT IS THE POSSIBLE THING FOR ME TO DO IF MY IPOD 2ND GEN HAS A PROBLEM WITH THE BACKLIGHT,,, IT ALWAYS TURNS INTO DIM WHEN I USE IT ,,, BUT SOMETIMES IT WORKS JUST FINE,,, PLS TELL ME WHAT TO DO,, THANKS AND MORE POWER

Please don't shout.
Has the unit EVER been jailbroke? Has it EVER been dropped? Did it EVER get excessively wet? Did you EVER load a pirated developer's version of the IOS?
If "No" to all the above, first try a system reset. It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.
If the Reset doesn't work, try a Restore. Note that it's nowhere near as quick as a Reset. It could take well over an hour! Connect via cable to the computer that you use for sync. From iTunes, select the iPad/iPod and then select the Summary tab. Follow the on-screen directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes."
At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod. As before, say "yes." Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time. If that happens, only the apps that are part of the IOS will appear on your device. Corrective action is simple - choose manual "Sync" from the bottom right of iTunes.
If you're unable to do the Restore and you have IOS-6 or lower, go into Recovery Mode per the instructions here. Also, if you have IOS-7, read this.

TS1702 When I try and use the Kindle app on my touch it keeps telling me to register the kindle. I register it using the account and password I used to get the app but it tells me there is no customer found for the email address and password. help

When I try and use the Kindle app on my touch it keeps telling me to register the kindle. I register it using the account and password I used to get the app but it tells me there is no customer found for the email address and password. help

No, it is asking you to register with your Amazon user id and password. Your Apple ID won't work.

How do I reset my security questions? Normally people are saying something about a rescue email or a thing that will show where your password and security are for me it just shows my two questions and that is it.- Help

How do I reset my security questions? Normally people are saying something about a rescue email or a thing that will show where your password and security are for me it just shows my two questions and that is it.… Help

Go to Appleid.apple.com and choose Manage ID you can change them from there.
You can add a rescue email if you don't have one there too.

After a notice of update, I was unable to use iTunes. It said I had a missing dll file and a Windows error 7. I removed iTunes and tried to reinstall. I selected the download items off the apple site. It says thank you but still not there.

Having problems downloading iTunes. After an update notice, I was unable to open iTunes. I de-installed and attempted to reinstall it and it still won't open.
The first error duirn the update was a dll file missing, then a Windows error 7. The screen on the Apple site say Thank you for downloading, but still not there.

A msi file is short for microsoft installer. It normally is for installation, removal, and maintenance for a program. So iTunes.msi would be used for the updating of the program. For some reason it isnt finding this so we can't update, install, or remove it.
From what I have seen windows installer cleanup utility solved related problems before.
I found this forum about removing and installing a new iTunes. It was about someone who was trying to isntall iTunes, and was looking for msi file and asked for help. Using this should allow you to be able to install iTunes. It won't give you the msi file but will allow you to isntall iTunes over again.
This was what was said.
Another option in case you can't get an msi. (Or even if you can ... the msi's mentioned in the messages may be damaged rather than missing.)
Unfortunately, this sort of trouble has gotten more complicated to deal with ever since Microsoft pulled the Windows Installer CleanUp utility from their Download Center on June 25. First we have to find a copy of the utility.
Let's try Googling. (Best not to use Bing, I think.) Look for a working download site for at least version 3.0 of the Windows Installer CleanUp utility. (The results from mydigitallife and Major Geeks are worth checking.)
After downloading the utility installer file (msicuu2.exe), scan the file for malware, just in case. (I use the free version of Malwarebytes AntiMalware to do single-file scans for that.)
If the file is clean, to install the utility, doubleclick the msicuu2.exe file you've downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove".
Restart the PC, and try another iTunes install. Does it go through properly this time?

I have two Apple accounts the one on my phone and computer are the same the one on my mini i pad is different I have credit on my mini i pad however, when I purchase an App or movie I am charged on my credit card and the $40:00 worth of I Tune cards is by

I have two Apple accounts the one on my I phone and computer are the same the one on my mini i pad is different I have credit on my mini i pad however, when I purchase an App or movie I am charged on my credit card and the $40:00 worth of I Tune cards is by passed I have tried to change the mini i pad account details to be the same as my computer and original apple i.d.account however, it will not allow me to do I have tried to reset the mini i pad but not all the way to factory otherwise I would loose all my data. I have visited a genuis bench at Fountain gate however, they tell me I need to ring apple support which I will do on the next working day.

You are going to need to change the email address you use with your old ID. Once you have got access to your old account you will then log into both accounts at the same time on your Mac and transfer your data to a single account. We can do this later, but need you to get access to your old account first.
My Apple ID

Using Verizon Messaging and people are not receiving my texts NOR am I receiving texts that were sent to me! Went to old iphone and disabled imessaging but still not working. I'm a big texter for personal and business and am ready to go back to iPhone.

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