Using Vista cannot get Reader to download. Help

Cannot get Reader to download. All I get is a black screen. I have disabled Norton, still  no success

Yes.
For automatic matching: Adobe - Adobe Reader download - All versions
For Acrobat X for Vista: Adobe - Adobe Reader download - All versions

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    From: [email protected]
    To: [email protected]
    Subject: I cannot get images to download to elements 9.
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