Using VPN to access remote servers; copying files to desktop since "upgrading" to Mavericks no longer works. Can anyone help please?
Hi everyone,
I work remotely using Cisco AnyConnect (company provided) to access the company servers. Until "upgrading" to Mavericks I was able to copy files directly to my desktop – from either the servers themselves, from within Bridge, and/or by using the finder - you get the idea. Now I can only copy the files by opening them while still on the server using the native app (in my case mainly InDesign/Photoshop/Illustrator files) and saving them to my desktop that way.
I'm a designer, I use a lot of files for my specific job every day and these files are often pretty large and doing it this way is time-consuming and really frustrating seeing as I had no such issues with the previous OS. It's not a total nightmare (yet) like some of things some of you are dealing with but I've spent more time restarting, freezing and trying to fix issues than I have actually using my darned machine. I have no choice but to access my work this way; I'm part of a much larger team and we all work on these files off and on during the day so I'm constantly needing to copy files and make sure I'm working on the most current version. Working off the server isn't an option as the speed decreases considerably... making the slightest task cringingly slow. As in 25 minutes for a PDF to be created slow.
I've been used to my system running smoothly, without issues and fast so this upgrade is turning into a bit of a nightmare. Before I throw in the towel and try and downgrade, does anyone have any ideas? My technical knowledge where these things are concerned isn't beginner but I'm no expert and I'm stumped. I just don't know where to start and I'm afraid of screwing something else up during the process of trying to fix this (so far) one issue and creating a snowball effect.
I'm using a 27" iMac (late model 2012 purchased in March 2013) with a second Viewsonic monitor attached. I have a Cintiq 22HD hooked up (but not on all the time) and a Wacom tablet in use. I currently use both CS5 (work hasn't upgraded to CC yet) and Adobe CC (for personal use) on my system.
Any help/ideas would be greatly appreciated!
Thanks!
G.
Hi,
By default, the Remote Desktop (RD) Gateway component that encapsulates RDP in HTTPS packets listens on port 443 (for TCP) and port 3391 (for UDP). After you changed the ports in Transport Settings tab, please make sure that you have opened the custom ports
you selected in Windows Firewall.
In addition, since you have mentioned the registry key, would you please share the entire path?
It seems that you need to manually update the gateway in the RDP file with the port. Have you created an .rdp file? You can also refer to the link below:
Create an .rdp file
Best regards,
Susie
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