Using Win 7 Pro, 64-bit OS SP1 w/ all updates; after upgrading to Firefox 21.0 the serch field in the middle of the Mozilla Firefox Start Page no longer works.
I can type in the search field. Clicking the mouse on the search button or hitting the "Enter" key has no effect. Search from the Firefox address bar or the search window at the top of Firefox browser still works normally. Never encountered this problem before. Have been using Firefox since it first came out.
Try to use the SearchReset extension to reset some preferences to the default values.
*https://addons.mozilla.org/firefox/addon/searchreset/
Note that the SearchReset extension only runs once and then uninstalls automatically, so it won't show on the "Firefox > Add-ons" page (about:addons).
Current Firefox versions use the default search engine (pref: browser.search.defaultenginename) to set the search engine that is used on the about:home page.
Check the <b>browser.search.defaultenginename</b> pref on the <b>about:config</b> page and make sure that it is set to the default value Google.
*browser.search.defaultenginename
Currently selected search engine:
*browser.search.selectedEngine
*http://kb.mozillazine.org/about:config
Similar Messages
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I'm using matchbook pro and I'm unable to find iPhoto after upgrading to Maverick os
I'm using matchbook pro and I'm unable to find iPhoto after upgrading to Maverick os
Open the Mac App Store application and see if iPhoto is under your "Purchases" tab.
Clinton -
HPOfficejet Pro 8600 does not print the page as shown in WORD. I am using win 7, 32-bit OS.
HPOfficejet Pro 8600 does not print the page as shown in WORD. I am using win 7, 32-bit OS. How do I fix this?
Sounds like the table is to large to fit on a single page. Have you tried using the "Shrink to Page" option in the Print Preview? Depending on your version of Word, my attached picture may not be 100% similar but it should be enough to give you an idea. Here is the option inside the print preview menu:
Let me know if this resolves your issue
-SeanS
-------------How do I give Kudos? | How do I mark a post as Solved? -------------------------------------------------------- -
Using Win 7, 64 bit. (1) Firefox fails to stop when I close window; only solution is closing it thru Task Manager. (2) Firefox does not allow me to access certain corollary items such as opening emails I receive in online Groupwise and certain videos at websites, such as demonstrations.
== I purchased new computer w/ Win 7 64 bit'''https://support.mozilla.org/questions/997866?esab=a&s=&r=1&as=s'''.<BR>
This is not a cure but will make it easier if Firefox locks up. -
I cant dowload the itunes i use win 7 with 64 op i get all thge way through then at the last step HRESULT:0x800736FD shows up and cant go any further. please help
Many thanks.
With those symptoms, I'd try the following document:
Apple software on Windows: May see performance issues and blank iTunes Store
(If there's a SpeedBit LSP showing up in Autoruns, it's usually best to just uninstall your SpeedBit Video Accelerator.) -
When I try to open a Pages document from iCloud, created on my iPad, I get message stating I need a newer version of Pages. When I go to app store all I get is "installed" when looking at pages app. my Macbook pro is up to date with all updates. Any ideas?
You have 2 versions of Pages on your Mac.
Pages 5 is in your Applications folder.
Pages '09/'08 is in your Applications/iWork folder.
You are alternately opening the wrong versions.
Pages '09/'08 can not open Pages 5 files and you will get the warning that you need a newer version.
Pages 5/5.01 can not open Pages 5.1 files and you will get the warning that you need a newer version.
Pages 5.1 sometimes can not open its own files and you will get the warning that you need a newer version.
Pages 5 can open Pages '09 files but may damage/alter them. It can not open Pages '08 files at all.
Once opened and saved in Pages 5 the Pages '09 files can not be opened in Pages '09.
Anything that is saved to iCloud is also converted to Pages 5 files.
All Pages files no matter what version and incompatibility have the same extension .pages.
Pages 5 files are now only compatible with themselves on a very restricted set of hardware, software and Operating Systems and will not transfer correctly on any other server software than iCloud.
Apple has not only managed to confuse all its users, but also itself.
Note: Apple has removed over 100 features from Pages 5 and added many bugs:
http://www.freeforum101.com/iworktipsntrick/viewforum.php?f=22&sid=3527487677f0c 6fa05b6297cd00f8eb9&mforum=iworktipsntrick
Archive/trash Pages 5, after exporting all Pages 5 files to Pages '09 or Word .docx, and rate/review it in the App Store, then get back to work.
Peter -
When I enter the Quick time 7 to register the pro version all it does is cycle back to the name field. I have check the info that I entered and it seems correct. How do I register?
Enter in the name, exactly as in the email Apple sent you, and the key, and then press the Tab key. Do not press the Enter/Return key.
Hope this helps. -
Why my iPad 4 become very lag after upgrade to iOS 8.0.2 and not sensitive anymore when press the keyboard and programs it didn't respond when I type the word using the keyboard fast it lag until I cannot locked or switch off the phone
Same issue here both with my iphone 5S as well as my iPad2. THe sync to my macbook air does not complete and it shows a large overcapacity level when connected, but once I disconnect there is plenty of room (4 GB) available, not a 20 GB overage.
-
Hi everyone!
Please, I need a big help from you!
Do you know how to restore from Time Capsule all my mac book pro (mid 2009) files, data, Mavericks and settings after upgrading HD (250 to 500GB)?
Thank you very much!
Best regards,
MarcioRecover your entire system
See 14.
Time Machine FAQ -
I watch youtube or different kinds of livestreams in HD a lot. And the last 2-3 month I'm having a problem watching them in Firefox because I get a terrible lag if I open 2 or more tabs with a video inside. As I am typing this message I've had about 5 terrible freezes (I've opened 2 livestreams in my tabs). Sometimes they just crash and I have to restard the page to go on watching, but most of the time they are lagging like they are lacking FPS and it's unwatchable. I tried cleaning the cash and using different versions of Firefox, I tried the new beta (17) and it's the same. My personal opinion is that Shockwave Flash fault, but I reinstalled it and tried different versions so many times, so I don't know what else to do. I like using Firefox, but I can't do it anymore. I tested the same thing in Chrome and it didn't lag a bit even if I open 10 videos at a time.
My system is:
Videocard PCI-E 2.0 ZOTAC GeForce GTX 560Ti, ZT-50303-10M, 1Gb, GDDR5
HDD SEAGATE SV35 ST31000526SV 1Tb SATA III
Motherboard ASUS P8H61/USB3(3.x) LGA 1155
DDR3 8 Gb
CPU INTEL Core i5 2500, LGA 1155
Windows 7 64 bit
Firefox 16.0.1Hi m1rAcLe,
try to [https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems#w_turn-off-hardware-acceleration Turn off hardware acceleration] in Firefox and "disable the hardware acceleration" in the Flash Player too :
http://helpx.adobe.com/flash-player/kb/video-playback-issues.html
http://www.macromedia.com/support/documentation/en/flashplayer/help/help01.html
also try to [http://kb.mozillazine.org/Flash#Disabling_Protected_Mode_in_Flash_11.3 Disabling Protected Mode in Flash] (the link is for 11.3, do the same for 11.4), see the same in "Last resort" in the next link from adobe forum http://forums.adobe.com/thread/1018071?tstart=0
thank you -
T400 display issues using XP Pro 32 bit
I recently was given this notebook which was running server 2008. I reformated the drive using XP Pro, for the time being. It will be uograded to Windows 7 once the hard drive is upgraded and more memory is added. The problem is I want to use the ATI graphics chip and I can't use it even though I downloaded the ATI software and installed it. In device manager under display adapters it shows the Intel chip set twice. If I can "switch" between them fine; however I only want to run the ATI chip set. So what do i need to do in order to get the ATI drivers to run?
On a side note I can't find the driver for the System Interface. I was told the file is 7gif12ww. The SM controller is looking for the driver.You already been given the answer to both of these questions.
http://forums.lenovo.com/t5/T400-T500-and-newer-T-series/ATI-graphics/m-p/246914
http://forums.lenovo.com/t5/T400-T500-and-newer-T-series/SM-Bus-Controller/m-p/247191
-gan -
Need driver for Z420 workstation using Win 7 64 bits
Hello, Trying to install Win seven 64 bits to replace WinSeven 32 bits on a HP Z420 Workstation, I installed all possible drivers founded on HP Web Site, but still troubles for SAS controller and USB controler.( with '!' in the device manager ) Could you help me to found these drivers ? Best regards.
Hi: Please post the hardware ID's for the two devices needing drivers. To find the hardware ID, click on the device needing drivers. Then click on the Details tab at the top of the device window. Now you should see a Property drop down list and it is defaulted to Device Description. Drop down on that list and select the second item (Hardware ID;s). Post the top string of characters you see in the window.
-
I had just installed a CAD package that required it to be run in compatibility mode (XP). I now get a window with the following message when starting Fierfox v7.0.1 according to the Help pull down menu and then About.
http://www.symantec.com/security_response/writeup.jsp?docid=2010-011922-0125-99& tabid=2
The story goes on. I am sharing this with other users for information only based on my experience with the product. I've owned a MAC since they were first introduced in 1984 and have used Norton for years. If the virus Bloodhound was real, and not just a false heuristic positive (which is totally possible) it came in on the heels of my downloading a free PDF OCR X (before reinstalling the updated version of Norton for 10.8.3) and using it to convert .jpgs > PDF OCR X text >MS Word > Adobe .pdf as that virus (Bloodhound.PDF.20 is known for exploiting weaknesses in Acrobat and Adobe .pdfs). I have never been happy having to use the MS Office suite of office products for MAC, but EXCEL on a PC is only compatibile with EXCEL on a MAC.
When I got the Bloodhound warning after running a quick scan, I ran a full scan (1,050,660 files) with the same result. I looked at my terminal - nothing happening. I called Norton, who in turn convinced me to purchase an $89.98 subscription + $19.95/month for their spyware and virus removal service (the same sales pitch I've heard from other security providers who sell services through panic). The tech, who said it was probably false, played around with my computer via remote login, and then signed off, saying everything was okay. I reran a full scan and there was the virus again. Called tech support again. Finally got the virus quarantined and tossed it. The reality is that there was a 50/50 chance that it was something because of the way MS Word was behaving when I tried to save the file created from the ocr'd jpgs (error message: disk full- when I have 250GB of free disk space). I had to resave the files with a different name and place them in alternating folders. That havoc is now gone, but I will not be keeping the subscription. Just FYI. -
My macbook pro '07 runs slow and freezes a lot after upgrading to Mavericks
Also my Optical Drive keeps kicking out my DVDs
Hardware Information:
MacBook Pro (17-inch 2.4GHZ)
MacBook Pro - model: MacBookPro3,1
1 2.4 GHz Intel Core 2 Duo CPU: 2 cores
6 GB RAM
Video Information:
GeForce 8600M GT - VRAM: 256 MB
System Software:
OS X 10.9.2 (13C1021) - Uptime: 0 days 1:34:25
Disk Information:
TOSHIBA MK1655GSXF disk0 : (160.04 GB)
EFI (disk0s1) <not mounted>: 209.7 MB
THE CAVE (disk0s2) / [Startup]: 159.18 GB (12.2 GB free) (Low!)
Recovery HD (disk0s3) <not mounted>: 650 MB
USB Information:
Toshiba External USB 3.0 750.16 GB
EFI (disk1s1) <not mounted>: 209.7 MB
Wayne Enterprises (disk1s2) /Volumes/Wayne Enterprises: 749.81 GB (428.35 GB free)
Apple Inc. Built-in iSight
Apple Inc. iPhone
Apple Inc. Bluetooth USB Host Controller
Apple Computer Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
FireWire Information:
Other World Computing OWC Mercury Elite 400mbit - 800mbit max
EFI (disk2s1) <not mounted>: 209.7 MB
Batcomputer (disk2s2) /Volumes/Batcomputer: 499.76 GB (50.83 GB free)
Thunderbolt Information:
Configuration files:
/etc/hosts - Count: 157
Gatekeeper:
Mac App Store and identified developers
Kernel Extensions:
[not loaded] com.parallels.kext.prl_usb_connect (7.0 15104.778994) Support
[not loaded] com.quark.driver.Tether (1.1.0d4 - SDK 10.4) Support
[not loaded] com.quark.driver.Tether64 (1.1.0d3 - SDK 10.6) Support
[not loaded] com.roxio.TDIXController (2.0) Support
[not loaded] net.kromtech.kext.AVKauth (2.3.6 - SDK 10.8) Support
[kext loaded] net.kromtech.kext.Firewall (2.3.6 - SDK 10.8) Support
Launch Daemons:
[loaded] com.adobe.fpsaud.plist Support
[not loaded] com.adobe.SwitchBoard.plist Support
[not loaded] com.google.keystone.daemon.plist Support
[not loaded] com.logmein.logmeinserver.plist Support
[not loaded] com.microsoft.office.licensing.helper.plist Support
[invalid] com.oracle.java.Helper-Tool.plist
[not loaded] com.parallels.desktop.launchdaemon.plist Support
[not loaded] com.synium.cleanappdaemon.plist Support
[not loaded] com.tether.plist Support
[failed] com.torch.update.agent.plist Support
[running] com.zeobit.MacKeeper.AntiVirus.plist Support
[running] com.zeobit.MacKeeper.plugin.AntiTheft.daemon.plist Support
Launch Agents:
[not loaded] com.adobe.AAM.Updater-1.0.plist Support
[not loaded] com.adobe.CS5ServiceManager.plist Support
[not loaded] com.cooliris.SetLaunchArch.plist Support
[loaded] com.coupons.coupond.plist Support
[not loaded] com.extensis.FMCore.plist Support
[not loaded] com.google.keystone.agent.plist Support
[not loaded] com.hp.messagecenter.launcher.plist Support
[not loaded] com.logmein.logmeingui.plist Support
[not loaded] com.logmein.logmeinguiagent.plist Support
[invalid] com.oracle.java.Java-Updater.plist
[not loaded] com.parallels.desktop.launch.plist Support
[not loaded] com.parallels.DesktopControlAgent.plist Support
[not loaded] com.parallels.vm.prl_pcproxy.plist Support
User Launch Agents:
[loaded] .dat01a2.000 (hidden)
osascript -e tell application "Folder Actions Dispatcher" to tick
[not loaded] com.adobe.AAM.Updater-1.0.plist Support
[not loaded] com.adobe.ARM.[...].plist Support
[not loaded] com.adobe.ARM.[...].plist Support
[loaded] com.citrixonline.GoToMeeting.G2MUpdate.plist Support
[not loaded] com.facebook.videochat.[redacted].plist Support
[not loaded] com.intego.virusbarrierexpress.agent.plist Support
[not loaded] com.linotype.FontFolderProtector.plist Support
[not loaded] com.veoh.webplayer.startup.plist Support
[running] com.zeobit.MacKeeper.Helper.plist Support
[not loaded] ltcm.plist Support
User Login Items:
iTunesHelper
Dropbox
Alfred
RealPlayer Downloader Agent
Internet Plug-ins:
AdobePDFViewerNPAPI: Version: 10.1.8 Support
Flash Player: Version: 13.0.0.206 - SDK 10.6 Support
AdobePDFViewer: Version: 10.1.8 Support
LogMeInSafari32: Version: 1.0.530 Support
Unity Web Player: Version: UnityPlayer version 3.5.2f2 - SDK 10.6 Support
googletalkbrowserplugin: Version: 4.0.3.13724 Support
iPhotoPhotocast: Version: 7.0 - SDK 10.8
DirectorShockwave: Version: 12.0.7r148 - SDK 10.6 Support
QuickTime Plugin: Version: 7.7.3
LogMeInSafari64: Version: 1.0.530 Support
FlashPlayer-10.6: Version: 13.0.0.206 - SDK 10.6 Support
npgtpo3dautoplugin: Version: 0.1.44.29 - SDK 10.5 Support
Silverlight: Version: 5.1.10411.0 - SDK 10.6 Support
CouponPrinter-FireFox: Version: Version 1.1.5
CoolirisWebKitPlugin: Version: (null) Support
LogMeIn: Version: 1.0.530 Support
Google Earth Web Plug-in: Version: 6.0 Support
CouponPrinter-FireFox_v2: Version: 5.0.3 - SDK 10.6 Support
Default Browser: Version: 537 - SDK 10.9
Flip4Mac WMV Plugin: Version: 3.1.0.24 - SDK 10.8 Support
o1dbrowserplugin: Version: 4.0.3.13724 Support
SharePointBrowserPlugin: Version: 14.4.1 - SDK 10.6 Support
JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version
OfficeLiveBrowserPlugin: Version: 12.3.0 Support
Safari Extensions:
Facebook Photo Zoom: Version: 1.1012.7.2
Zemanta: Version: 0.1
Reload Button: Version: 1.2
Exposer: Version: 1.1
1 click to Amazon !: Version: 1.0
Print Plus: Version: 1.0.1.0
The New York Times: Version: 0.1
SCC: Version: 1.2
Add To Amazon Wish List: Version: 1.1
Bing Highlights: Version: 1.0.19
AddThis: Version: 1.7
Discount Search for Amazon: Version: 1.1.0
Searchme: Version: 1.3
FoxTrick: Version: 0.10.0.3
Like.fm for Safari: Version: 1.0.9
Facebook Improved: Version: 1.8
Facebook Photo Zoom: Version: 1.1109.26.1
SPOI Options: Version: 1.8.173
BeFrugal.com Toolbar: Version: 3.1
TED HTML5 video playe: Version: 1.0
SafariRestore: Version: 6.0.1
SocialPlus!: Version: 2.5
Zemanta: Version: 0.1
OpenSearch for Safari: Version: 1.09
StumbleUpon: Version: 1.0.6
Slick Savings: Version: 1.0
Glue: Version: 4.5.2
Cloudy: Version: 1.4
SafariRestore: Version: 4.14
Add To Amazon Wish List: Version: 1.3
Widgets: Version: 1.1.4
MLB.com Toolbar: Version: 1.1
Duplicate Tab Button: Version: 1.1
SafariRestore: Version: 5.5.4
reddit comments: Version: 1.4
AddThis: Version: 1.7
MLB.com Toolbar: Version: 1.1
Firebug Lite for Safari: Version: 1.2.0.16797
Facebook Photo Rotator: Version: 1.0
InvisibleHand: Version: 2.6
Amazon Prime/FREE Shipping + Discount Search: Version: 1.0.1
Ookong: Better shopping experience at Amazon: Version: 4.0.5
SafariRestore: Version: 4.12
SafariRestore: Version: 5.5.3
Ebay Shopping Assistant: Version: 1.1
Twitter for Safari: Version: 1.02
Sessions: Version: 1.3.0.2
Social Fixer: Version: 6.751
InvisibleHand: Version: 2.5
Add To Amazon Wish List: Version: 1.6
Snapper: Version: 0.6
Stop/Reload Button: Version: 1.6
1-ClickWeather: Version: 1.0
CustomSearch: Version: 1.4
SafariRestore: Version: 4.11
SafariRestore: Version: 4.13
Facebook Photo Zoom: Version: 1.1206.11.1
Amazon Button: Version: 1.0
The Tracktor: Version: 1.0.4
Facebook Improved: Version: 1.8
MacRumorsMinimal: Version: 1.6
The New York Times: Version: 0.1
feedly: Version: 5.6.384
ZENTUBE: Version: 1.0
Add To Amazon Wish List: Version: 1.8
SnapBack: Version: 2.8 (24)
Reload Button: Version: 1.1
Better Facebook: Version: 5.801
Ookong: Amazon price history & more: Version: 4.1.3
Buffer: Version: 2.1.7
YourVersion: Version: 1.2
zoomintosafari: Version: 1.7
MLB.com Toolbar: Version: 1.1
Offer Assistant Lite: Version: 0.5.1.0
Glue: Version: 4.5.2
Google Search by Image: Version: 1.0
Print Plus: Version: 1.1.0.2
Turn Off the Lights: Version: 2.0.0.6
Auto Refresh: Version: 1.3
Ultimate Status Bar: Version: 1.2.3
CustomSearch: Version: 1.2.2
Keyword Search: Version: 1.2
Add To Amazon Wish List: Version: 1.6
Add To Amazon Wish List: Version: 1.5
Thurly: Version: 2.0.1
MLB.com Toolbar: Version: 1.1
Hockey.264: Version: 1.3.0
MacRumorsMinimal: Version: 1.4
Reload Button: Version: 1.2
Awesome Screenshot: Version: 1.3.2
Better Facebook: Version: 5.941
Grab and Scroll: Version: 1.1
SocialPlus!: Version: 2.5.1
1-ClickWeather: Version: 1.0
Like.fm for Safari: Version: 1.0.9
PriceBlink: Version: 1.2
NewWindowButton: Version: 1.0
Google Reader Tools: Version: 1.0.1
Facebook Photo Zoom: Version: 1.1206.11.1
YoutubeWide: Version: 5.0
Keyword Search: Version: 1.2
1 click to Amazon !: Version: 1.0
Bing Highlights: Version: 1.0.20
Twitter for Safari: Version: 1.02
Slick Savings: Version: 2.0
Mitto: Version: 1.0
Open in Papers: Version: 1.2.3
Sessions: Version: 1.1.4
Rapportive: Version: 1.2
Facebook Photo Zoom: Version: 1.1008.4.1
Tweet Bar: Version: 1.17
MLB.com Toolbar: Version: 1.1
Stop/Reload Button: Version: 1.3
feedly: Version: 4.0.332
Yahoo! Axis: Version: 1.0.2
WebsiteOpener: Version: 1.0
Better Facebook: Version: 5.701
Amazon Shopping Assistant: Version: 1.1
Better Facebook: Version: 5.951
Ultimate Status Bar: Version: 1.3
TwitterTranslate: Version: 2.0
Ultimate Status Bar: Version: 1.2.5
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins:
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
User Internet Plug-ins:
fbplugin_1_0_3: Version: (null) Support
Move_Media_Player: Version: npmnqmp 071302000002 Support
CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 Support
WebEx: Version: 1.0 Support
Google Earth Web Plug-in: Version: 6.2 Support
RealPlayer Plugin: Version: (null) Support
3rd Party Preference Panes:
Flash Player Support
Flip4Mac WMV Support
FAPPreferences Support
MacFUSE Support
Perian Support
Time Machine:
Skip System Files: NO
Mobile backups: ON
Auto backup: YES
Volumes being backed up:
THE CAVE: Disk size: 148.25 GB Disk used: 136.89 GB
Destinations:
Batcomputer [Local] (Last used)
Total size: 465.44 GB
Total number of backups: 86
Oldest backup: 2013-05-11 04:14:42 +0000
Last backup: 2014-05-12 19:12:59 +0000
Size of backup disk: Excellent
Backup size 465.44 GB > (Disk size 148.25 GB X 3)
Time Machine details may not be accurate.
All volumes being backed up may not be listed.
Top Processes by CPU:
37% com.apple.coremedia.videodecoder
16% Clear Day
11% WindowServer
4% repair_packages
4% Adobe Photoshop CS6
Top Processes by Memory:
227 MB Safari
177 MB repair_packages
101 MB com.apple.WebKit.WebContent
92 MB AddressBookSourceSync
80 MB mds_stores
Virtual Memory Information:
13 MB Free RAM
2.01 GB Active RAM
2.01 GB Inactive RAM
634 MB Wired RAM
902 MB Page-ins
28 MB Page-outs1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.
2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.
There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
3. Below are instructions to run a UNIX shell script, a type of program. All it does is to collect information about the state of the computer. That information goes nowhere unless you choose to share it. However, you should be cautious about running any kind of program (not just a shell script) at the request of a stranger. If you have doubts, search this site for other discussions in which this procedure has been followed without any report of ill effects. If you can't satisfy yourself that the instructions are safe, don't follow them. Ask for other options.
Here's a summary of what you need to do, if you choose to proceed:
☞ Copy a line of text in this window to the Clipboard.
☞ Paste into the window of another application.
☞ Wait for the test to run. It usually takes a few minutes.
☞ Paste the results, which will have been copied automatically, back into a reply on this page.
The sequence is: copy, paste, wait, paste again. You don't need to copy a second time. Details follow.
4. You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode, under the conditions in which the problem is reproduced. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
5. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
6. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
Triple-click anywhere in the line of text below on this page to select it:
PATH=/usr/bin:/bin:/usr/sbin:/sbin:/usr/libexec;clear;cd;p=(Software Hardware Memory Diagnostics Power FireWire Thunderbolt USB Fonts 51 4 1000 25 5120 KiB/s 1024 85 \\b%% 20480 1 MB/s 25000 ports 'com.autodesk.AutoCad com.evenflow.dropbox com.google.GoogleDrive' DYLD_INSERT_LIBRARIES\ DYLD_LIBRARY_PATH -86 ` route -n get default|awk '/e:/{print $2}' ` 25 N\\/A down up 102400 25600 recvfrom sendto CFBundleIdentifier 25 25 25 );N5=${#p[@]};p[N5]=` networksetup -listnetworkserviceorder|awk ' NR>1 { sub(/^\([0-9]+\) /,"");n=$0;getline;} $NF=="'${p[45]}')" { sub(/.$/,"",$NF);print n;exit;} ' `;f=('\n%s: %s\n' '\n%s\n\n%s\n' '\nRAM details\n%s\n' %s\ %s '%s\n\t(%s)\n' );S0() { echo ' { q=$NF+0;$NF="";u=$(NF-1);$(NF-1)="";gsub(/^ +| +$/,"");if(q>='${p[$1]}')printf("%s (UID %s) is using %s '${p[$2]}'\\\\n",$0,u,q);} ';};s=(' /^ *$|CSConfigDot/d;s/^ */ /;s/[-0-9A-Fa-f]{22,}/UUID/g;s/(ochat)\.[^.]+(\..+)/\1\2/;/Shared/!s/\/Users\/[^/]+/~/g ' ' s/^ +//;5p;6p;8p;12p;' ' {sub(/^ +/,"")};NR==6;NR==13&&$2<'${p[10]} ' 1s/://;3,6d;/[my].+:/d;s/^ {4}//;H;${ g;s/\n$//;/s: [^EO]|x([^08]|02[^F]|8[^0])/p;} ' ' 5h;6{ H;g;/P/!p;} ' ' ($1~/^Cy/&&$3>'${p[11]}')||($1~/^Cond/&&$2!~/^N/) ' ' /:$/{ s/ *:$//;x;s/\n//;/Apple|Genesy|Intel|SMSC/d;s/\n.*//;/\)/p;};/^ *(V.+ [0N]|Man).+ /{ s/ 0x.... //;s/[()]//g;s/(.+: )(.+)/ (\2)/;H;} ' ' s/^.*C/C/;H;${ g;/No th|pms/!p;} ' '/= [^GO]/p' '{$1=""};1' ' /Of/!{ s/^.+is |\.//g;p;} ' ' $0&&!/:/;END { if(NR<100)print "com.apple.";} ' ' $3~/[0-9]:[0-9]{2}$/ { $4="";gsub(" "," ");gsub(/:[0-9:a-f]{14}/,"");} { print|"tail -n'${p[12]}'";} ' ' NR==2&&$4<='${p[13]}' { print $4;} ' ' END { $2/=256;if($2>='${p[15]}')print int($2) } ' ' NR!=13{next};{sub(/[+-]$/,"",$NF)};'"`S0 21 22`" 'NR==2'"`S0 37 17`" ' NR!=5||$8!~/[RW]/{next};{ $(NF-1)=$1;$NF=int($NF/10000000);for(i=1;i<=3;i++){$i="";$(NF-1-i)="";};};'"`S0 19 20`" 's:^:/:p' '/\.kext\/(Contents\/)?Info\.plist$/p' ' s/^.{52}//;s/ .+//p ' ' /Launch[AD].+\.plist$/;END{if(NR<100)print "/System/";} ' '/\.xpc\/(Contents\/)?Info\.plist$/p' ' NR>1&&!/0x|\.[0-9]+$|com\.apple\.launchctl\.(Aqua|Background|System)$/ { print $3;} ' '/\.(framew|lproj)/d;/plist:|:.+(M.+exec|scrip)/s/:[^:]+//p' '/root/p' ' !/\/Contents\/.+\/Contents|Applic|Autom|Frameworks/&&/Lib.+\/Info.plist$/;END{if(NR<100)print "/System/"};' '/^\/usr\/lib\/.+dylib$/p' '/\/etc\/(auto_m|hosts[^.]|peri)/s/^\.\/[^/]+//p' ' /\/(Contents\/.+\/Contents|Frameworks)\//d;p;' 's/\/(Contents\/)?Info.plist$//;p' ' { gsub("^| ","||kMDItem'${p[35]}'=");sub("^.."," ") };1 ' p '{print $3"\t"$1}' 's/\'$'\t''.+//p' 's/1/On/p' '/Prox.+: [^0]/p' '$2>'${p[9]}'{$2=$2-1;print}' ' BEGIN { i="'${p[26]}'";M1='${p[16]}';M2='${p[18]}';M3='${p[31]}';M4='${p[32]}';} !/^A/ { next;} /%/ { getline;if($5<M1) a="user "$2"%, system "$4"%";} /disk0/&&$4>M2 { b=$3" ops/s, "$4" blocks/s";} $2==i { if(c) { d=$3+$4+$5+$6;next;};if($4>M3||$6>M4) c=int($4/1024)" in, "int($6/1024)" out";} END { if(a)print "CPU: "a;if(b)print "I/O: "b;if(c)print "Net: "c" (KiB/s)";if(d)print "Net errors: "d" packets/s";} ' ' /r\[0\] /&&$NF!~/^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./ { print $NF;exit;} ' ' !/^T/ { printf "(static)";exit;} ' '/apsd|OpenD/!s/:.+//p' ' (/k:/&&$3!~/(255\.){3}0/ )||(/v6:/&&$2!~/A/ ) ' ' /lR/ { if($2<='${p[25]}')print $2;} ' ' BEGIN { FS=":";} $3~/(sh|ng|ic)$/ { n=split($3,a,".");sub(/_2.+/,"",a[n-1]);b=b"\n"$2" "a[n-1]" "a[n]" "$1;c=c$1;} END { d="sort|tail -n'${p[38]}'";print b|d;close(d);if(c)print("\n\t* Code injection");} ' ' NR!=4{next} {$NF=int($NF/10240)} '"`S0 27 14`" ' END { if($3~/[0-9]/)print$3;} ' ' BEGIN { L='${p[36]}';} !/^[[:space:]]*(#.*)?$/ { l++;if(l<=L)f=f"\n "$0;} END { F=FILENAME;if(!F)exit;if(!f) f="\n [N/A]";"file -b "F|getline T;if(T!~/^(A.+ E.+ text$|POSIX sh.+ text ex)/) F=F" ("T")";printf("\nContents of %s\n%s\n",F,f);if(l>L) printf("\n ...and %s more line(s)\n",l-L);} ' ' BEGIN{FS="= "} /Path/{print $2} ' ' /^ +B/{ s/.+= |(-[0-9]+)?\.s.+//g;p;} ' ' END{print NR} ' ' /id: N|te: Y/{i++} END{print i} ' ' /:/{$0="'"${p[28]}"'"};1;' );c1=(system_profiler pmset\ -g nvram fdesetup find syslog df vm_stat sar ps sudo\ crontab sudo\ iotop top pkgutil PlistBuddy whoami cksum kextstat launchctl sudo\ launchctl crontab 'sudo defaults read' stat lsbom mdfind ' for i in ${p[24]};do ${c1[18]} ${c2[27]} $i;done;' defaults\ read scutil sudo\ dtrace sudo\ profiles sed\ -En awk /S*/*/P*/*/*/C*/*/airport networksetup );c2=(com.apple.loginwindow\ LoginHook '-c Print /L*/P*/loginw*' '-c Print L*/P*/*loginit*' '-c Print L*/Saf*/*/E*.plist' '~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 \)' '.??* -path .Trash -prune -o -type d -name *.app -print -prune' '-c Print\ :'${p[35]}' 2>&1' '-c Print\ :Label 2>&1' '{/,}L*/{Con,Pref}* -type f ! -size 0 -name *.plist -exec plutil -s {} \;' "-f'%N: %l' Desktop L*/Keyc*" therm sysload boot-args status '-F bsd -k Sender kernel -k Message Req "Beac|caug|dead[^bl]|GPU |hfs: Ru|inval|jnl:|last value [1-9]|n Cause: -|NVDA\(|pagin|proc: t|Roamed|rror|ssert|Thrott|timed? ?o|WARN" -k Message Rne "Goog|ksadm|SMC:" -o -k Sender fseventsd -k Message Req "SL"' '-du -n DEV -n EDEV 1 10' 'acrx -o comm,ruid,%cpu' '-t1 10 1' '-f -pfc /var/db/*/*.{BS,Bas,Es,OSXU,Rem}*.bom' '{/,}L*/Lo*/Diag* -type f \( -exec grep -lq "^Thread c" {} \; -exec printf \* \; -o -true \) -execdir stat -f:%Sc:%N -t%F {} \;' '-L {/{S*/,},}L*/Lau* -type f' '-L /{S*/,}L*/StartupItems -type f -exec file {} +' '-L /S*/L*/{C*/Sec*A,E}* {/,}L*/{A*d,Compon,Ex,In,iTu,Keyb,Mail/B,P*P,Qu*T,Scripti,Sec,Servi,Spo}* -type f -name Info.plist' '/usr/lib -type f -name *.dylib' `awk "${s[31]}"<<<${p[23]}` "/e*/{auto_master,{cron,fs}tab,hosts,{launchd,sysctl}.conf} /usr/local/etc/periodic/*/* .launchd.conf" list getenv /Library/Preferences/com.apple.alf\ globalstate --proxy '-n get default' -I --dns -getdnsservers -getinfo\ "${p[N5]}" -P -m\ / '' -n1 '-R -l1 -n1 -o prt -stats command,uid,prt' '--regexp --only-files --files com.apple.pkg.*|sort|uniq' -kl -l );N1=${#c2[@]};for j in {0..8};do c2[N1+j]=SP${p[j]}DataType;done;N2=${#c2[@]};for j in 0 1;do c2[N2+j]="-n 'syscall::'${p[33+j]}':return {@out[execname,uid]=sum(arg0)} tick-10sec {trunc(@out,1);exit(0)}'";done;l=(Restricted\ files Hidden\ apps 'Elapsed time (s)' POST Battery Safari\ extensions Bad\ plists 'High file counts' User Heat System\ load boot\ args FileVault Diagnostic\ reports Log 'Free space (MiB)' 'Swap (MiB)' Activity 'CPU per process' Login\ hook 'I/O per process' Mach\ ports kexts Daemons Agents launchd Startup\ items Admin\ access Root\ access Bundles dylibs Apps Font\ issues Inserted\ dylibs Firewall Proxies DNS TCP/IP RSSI Profiles Root\ crontab User\ crontab 'Global login items' 'User login items' );N3=${#l[@]};for i in 0 1 2;do l[N3+i]=${p[5+i]};done;N4=${#l[@]};for j in 0 1;do l[N4+j]="Current ${p[29+j]}stream data";done;A0() { id -G|grep -qw 80;v[1]=$?;((v[1]==0))&&sudo true;v[2]=$?;v[3]=`date +%s`;clear;};for i in 0 1;do eval ' A'$((1+i))'() { v[0]=` eval "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "${v[0]}" ]];};A'$((3+i))'() { v[0]=` while read i;do eval "${c1[$1]} ${c2[$2]}" \"$i\"|'${c1[30+i]}' "${s[$3]}";done<<<"${v[$4]}" `;[[ "${v[0]}" ]];};A'$((5+i))'() { v[0]=` while read i;do '${c1[30+i]}' "${s[$1]}" "$i";done<<<"${v[$2]}" `;[[ "${v[0]}" ]];};';done;A7(){ v[0]=$((`date +%s`-v[3]));};B2(){ v[$1]="${v[0]}";};for i in 0 1;do eval ' B'$i'() { unset v[0];((v['$((i+1))']==0))||{ v[0]=No;false;};};B'$((3+i))'() { v[$2]=`'${c1[30+i]}' "${s[$3]}"<<<"${v[$1]}"`;} ';done;B5(){ v[$1]="${v[$1]}"$'\n'"${v[$2]}";};B6() { v[0]=` paste -d: <(echo "${v[$1]}") <(echo "${v[$2]}")|awk -F: ' {printf("'"${f[$3]}"'",$1,$2)} ' `;};B7(){ v[0]=`grep -Fv "${v[$1]}"<<<"${v[0]}"`;};C0(){ test "${v[0]}"&&echo "$_";};C1() { [[ "${v[0]}" ]]&&printf "${f[$1]}" "${l[$2]}" "${v[0]}";};C2() { v[0]=`echo ${v[0]}`;[[ "${v[0]}" != 0 ]]&&C1 0 $1;};C3() { v[0]=`sed -E "${s[0]}"<<<"${v[0]}"`&&C1 1 $1;};for i in 1 2;do for j in 2 3;do eval D$i$j'(){ A'$i' $1 $2 $3; C'$j' $4;};';done;done;A0;{ A2 0 $((N1+1)) 2;C0;A1 0 $N1 1;C0;B0;C2 27;B0&&! B1&&C2 28;D12 15 37 25 8;A1 0 $((N1+2)) 3;C0;D13 0 $((N1+3)) 4 3;D22 0 $((N1+4)) 5 4;for i in 0 1 2;do D13 0 $((N1+5+i)) 6 $((N3+i));done;D13 1 10 7 9;D13 1 11 8 10;D22 2 12 9 11;D12 3 13 10 12;D23 4 19 44 13;D23 5 14 12 14;D22 6 36 13 15;D22 7 37 14 16;D23 8 15 38 17;D22 9 16 16 18;B1&&{ D22 11 17 17 20;for i in 0 1;do D22 28 $((N2+i)) 45 $((N4+i));done;};D22 12 39 15 21;A1 13 40 18;B2 4;B3 4 0 19;A4 14 6 11 0;B2 0 5;A1 17 41 20;B7 5;C3 22;B4 4 6 21;A4 14 7 11 6;B2 0 7;B3 4 0 22;A4 14 6 11 0;B2 0 8;B5 7 8;B1&&{ A2 19 26 23;B7 7;C3 23;};A2 18 26 23;B7 7;C3 24;A2 4 20 21;B7 6;B2 9;A4 14 7 52 9;B2 10;B6 9 10 4;C3 25;D13 4 21 24 26;B4 4 12 26;B3 4 13 27;A1 4 22 29;B7 12;B2 14;A4 14 6 52 14;B2 15;B6 14 15 4;B3 0 0 30;C3 29;A1 4 23 27;B7 13;C3 30;D23 24 24 32 31;D13 25 37 32 33;A1 23 18 28;B2 16;A2 16 25 33;B7 16;B3 0 0 34;B2 21;A6 47 21&&C0;B1&&{ D13 21 0 32 19;D13 10 42 32 40;D22 29 35 46 39;};D23 14 1 48 42;D22 0 $((N1+8)) 51 32;D13 4 8 41 6;D12 26 28 35 34;D13 27 29 36 35;A2 27 32 39&&{ B2 19;A2 33 33 40;B2 20;B6 19 20 3;};C2 36;D23 33 34 42 37;D22 32 31 43 38;D23 20 42 32 41;D23 14 2 48 43;D13 4 5 32 1;D22 4 4 50 0;D13 14 3 49 5;D23 22 9 37 7;A7;C2 2;} 2>/dev/null|pbcopy;exit 2>&-
Copy the selected text to the Clipboard by pressing the key combination command-C.
7. Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Click anywhere in the Terminal window and paste by pressing command-V. The text you pasted should vanish immediately. If it doesn't, press the return key.
8. If you see an error message in the Terminal window such as "syntax error," enter
exec bash
and press return. Then paste the script again.
9. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know the password, or if you prefer not to enter it, press the key combination control-C or just press return three times at the password prompt. Again, the script will still run.
If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
10. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be nothing in the Terminal window and no indication of progress. Wait for the line
[Process completed]
to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report the results. No harm will be done.
11. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
At the top of the results, there will be a line that begins with "Model Identifier." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.
If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
12. When you post the results, you might see the message, "You have included content in your post that is not permitted." It means that the forum software has misidentified something in the post as a violation of the rules. If that happens, please post the test results on Pastebin, then post a link here to the page you created.
Note: This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
Copyright © 2014 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed. -
I'm using Windows XP on a PC and Windows 7 on a MacBook Pro.
In both cases, as my start page I use "http://www.google.be/firefox?client=firefox-a&rls=org.mozilla:nl:official"
Under the Googleframe stays the message "U gebruikt niet de nieuwste versie van Firefox. Upgrade vandaag om het beste uit het internet te halen!"
False: my Firefox is already up-to-date.You are indeed up to date. Firefox stopped using that address as its default start page when 4.0 came out - the page you're using may be (wrongly) assuming that if you're looking at it, you must still be on Firefox 3.6.
If you [[How to set the home page#w_restore-the-default-home-page|restore the default home page]] you should get more up-to-date information.
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