Using win xp32 firefox 22.0, clicking "new private window" opens a new NON-private window.

seleecting "new private window" opens a new NON-private window.

Hello,
'''Try Firefox Safe Mode''' to see if the problem goes away. Safe Mode is a troubleshooting mode, which disables most add-ons.
''(If you're not using it, switch to the Default theme.)''
* You can open Firefox 4.0+ in Safe Mode by holding the '''Shift''' key when you open the Firefox desktop or Start menu shortcut.
* Or open the Help menu and click on the '''Restart with Add-ons Disabled...''' menu item while Firefox is running.
''Once you get the pop-up, just select "'Start in Safe Mode"''
'''''If the issue is not present in Firefox Safe Mode''''', your problem is probably caused by an extension, and you need to figure out which one. Please follow the [[Troubleshooting extensions and themes]] article for that.
''To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.''
''When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.''
Thank you.

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Firefox 3.6.26 on Mac OSX, Youtube search window has vanished. I cannot search youtube for video. If I use Safari to open Youtube the page appears as it used to with Firefox--that is with the search window. Whats the fix?

# Question
Firefox 3.6.26 on Mac OSX, Youtube search window has vanished. I cannot search youtube for video. If I use Safari to open Youtube the page appears as it used to with Firefox--that is with the search window.

Clear the cache and the cookies from sites that cause problems.
"Clear the Cache":
*Firefox > Preferences > Advanced > Network > Offline Storage (Cache): "Clear Now"
"Remove Cookies" from sites causing problems:
*Firefox > Preferences > Privacy > Cookies: "Show Cookies"
Start Firefox in [[Safe Mode]] to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
*Don't make any changes on the Safe mode start window.
*https://support.mozilla.org/kb/Safe+Mode

Anytime I try using roboform with firefox 10.0 or newer firefox crahses. How do I fix or make sure firefox developers will fix this?

I upgraded my firefox to the 10.0, since then whenever I try to use roboform it will automatically crash and close. I am using 9.0 now since it is the lastest version that will not crash when using roboform. Firefox needs to fix this issue if I am to continue using it. I have always loved firefox but this roboform issue sucks a big one.

Here is the fix from roboform.
Natalie replied (2012/03/23 08:33 pm EDT):
Thank you for your message.
Due to a number of reasons your browser profile may become damaged and corrupted.
The only way to fix a problem is to do a complete reinstall of Firefox and Mozilla:
* Do a backup of your Firefox Bookmarks and other personal data (Bookmarks -> Organize Bookmarks -> Import and Backup).
* Close all Firefox and Mozilla windows and its taskbar icon.
* Uninstall Firefox from "Control Panel -> Add/Remove Programs".
* Uninstall Mozilla from "Control Panel -> Add/Remove Programs".
* Delete folder C:\Documents and Settings\<Your User Name>\Application Data\Mozilla.
* Delete folder C:\Program Files\Mozilla Firefox.
* Delete folder C:\Program Files\mozilla.org.
* Delete folder C:\Program Files\Common Files\mozilla.org.
* Search for all folders that contain "Firefox" or "Mozilla" in their name and delete them.
* Install Firefox (or Mozilla) again.
* Install RoboForm Adapter/Extension as described above.

Problems using orkut in Firefox 3.6.13 . Chat window get blank most of the time & some issue while loding page (Signout tab get disappear)

Hi Support team,
I am facing multiple issue while using orkut on mozilla firefox 3.6.13.
I have windows 7 ultimate edition installed on my laptop.
First issue is while i using orkut in firefoz, most of the time chat window will not referesh (as webpage refresh) and all the contact of chat window will get disappear (blank) from there.
second issue is sometimes logout page will get disppear from webpage and that time we are not able to get there while refreshing the page also.
Please suggest...

Well, the computer stopped starting up at all. It could never find the operating system. I tried safe mode and virtually every other non-standard start-up option. I then did target disk mode with another MBP and got the message: "The disk you inserted was not readable by this computer." I then tried using disk utility and it couldn't retrieve retrieve the data using restore (writing to an external drive). I suspect that this means the hard drive would need to be replaced. In your expert opinions, is this necessarily true? Could this still be just a software problem, or perhaps some other piece of hardware?
Part of the reason I ask is that this laptop is now nearly five years old. It's needed a new battery for two years. If it's a virtual certainty that the hard drive is toast, I don't want to pay $150 for someone to take it out and try to recover any remaining data from it, only to reveal that the data is indeed irretrievable (since the computer itself is probably only worth $300-400 at this point). The nearest Genius Bar is also more than 2 hours away. Am I going about this the right way by using disk utility, given that the hard drive won't mount to the desktop of the other computer? If the hard drive can't be reat in target disk mode, does that confirm that it is the hard drive?
Thanks
Oh also, it does still make the startup noise, even though I can't run the AHT since I can't get it to start up in safemode. I thought this mean that it passing various hardware tests. Does this not apply to the hard drive?
Message was edited by: Euain_ *add-on*

Using Mac OS, Firefox 3.6 will not save nor open html files with spaces in the file name. Will version 4.0 do this?

I have hundreds of saved files with names that have spaces in them (like movie 10 41.html). I could not use Firefox 3.6 because it would not open these files for viewing and had to reinstall Firefox 3.5.8 which I have now. If I install Firefox 4.o, will I have the same problem? I use Mac OS 10.5

I have Firefox 3.6.6, and now that Firefox 4.0 is available, it crashes constantly. Sometimes less than 5 minutes after I open it. I have a Mac 10.4.11, so Firefox 4.0 isn't an option for me. When I asked Ff to check my plug-ins it said there was an error and to check back later. Twice.
Because I didn't have any (any) problems with my Ff before the upgrade became available, I am forced to question if Ff has done something to make the earlier version crash so you'll upgrade, but I can't afford to upgrade my Mac right now.
In the meantime, I do need a browser that works! I dislike Safari, Chrome is also not available on Mac 10.4.11, and Explorer is just plain not available on Mac.
Do you have any suggestions on how to fix my Firefox 3.6.6?
Ty

Win 7 Firefox 3.6.13, new tab won't open when clicked, on desktop or laptop.

I cannot open a new tab in Firefox 3.6.13, running Windows 7. It doesn't work on my desktop, or my laptop. When I click on the "+" to add a tab, or right click on it and choose "New Tab", nothing happens.

I don't have an AskToolbar, nor a Yahoo toolbar. Between updating Firefox to 3.6.13, and MS Patch Tuesday last night, I cannot use right click to open a new window. I can open a link using right click and 'in new Tab' -- but I don't LIKE tabs! Lots of links on various pages won't open at all (it may be all of the links, I haven't tried ALL of them).
I tried reverting to 3.6.12, and the same problem occurred. Does that mean it came from Microsoft? Re-updated to 3.6.13 and it remains broken. So frustrated I want to cry!

How can I get my bookmarks to always display in a docked window like Firefox 3? Clicking through multiple windows to get to the Bookmarks Menu is stupid.

Any ideas?

You can find a button that opens the bookmarks in the sidebar in the toolbar palette and drag it on a toolbar. In Firefox that can be the Tab bar as well. There is also a Bookmarks Menu button (with a drop marker) that can be used to access the bookmarks if the Menu bar is hidden and the orange Firefox button is displayed.
Open the Customize window via "View > Toolbars > Customize" or via "Firefox > Options > Toolbar Layout"
* http://kb.mozillazine.org/Toolbar_customization

Used 23" Apple Cinema Display or a new non-Apple model?

I have recently been trying out an HP LP2475W and Dell SP2309w with my MBP (GeForce 8600M GT). I really haven't been happy with either monitor, mainly due to the colors and sharpness. I do not have a color calibration device, but have spent tons of time both on the laptop using the calibrater and tinkering with the display settings. I simply can't find anything that replicates the MBP's colors, sharpness and overall look. My biggest grip is when I get close to an overall color scheme that I like, the reds are not deep, but very bright and saturated.
Do you think a used 23" cinema display is the answer? While I have more faith I don't know if I'll run into the same color issues.

Hi Jason
Have you considered a maxed out Mac Mini
http://store.apple.com/us/configure/MC239LL/A?mco=MTM3NTAxNDA
Or a Refurbished Mac Pro
http://store.apple.com/us/product/FB871LL/A?mco=MTEzMjY2NTA
I'm considering my next upgrade and feel the same about Glossy Displays, so I guess it might depend on how much computing power you really need?
Dennis

Links no longer work when I try to use Etsy in Firefox, but work fine in Explorer and Safari.

Until fairly recently, I had no trouble using Etsy in Firefox, but after the last update, I noticed that the site stopped working. I cannot click on any links, even the one that would allow me to log in. I originally thought the issue might be that I have OS X 10.5.8 on my computer, so the newest upgrade is not compatible, but I use a computer with Windows 7 at work and am having the same problem. Etsy works fine in both Explorer (at work) and in Safari (at home).

When you have a problem with one particular site, a good "first thing to try" is clearing your Firefox cache and deleting your saved cookies for the site.
(1) Bypass Firefox's Cache
(WIN) Use Ctrl+Shift+r to reload the page fresh from the server. 
(MAC) Use Command+Shift+r to reload the page fresh from the server.
(You also can clear Firefox's cache completely using:
(WIN) orange Firefox button ''or'' Tools menu > Options > Advanced 
(MAC) Firefox > Preferences > Advanced
On the Network mini-tab > Cached Web Content : "Clear Now")
(2) Remove the site's cookies (save any pending work first) using either of these. While viewing a page on the site:
(WIN) right-click and choose View Page Info > Security > "View Cookies" 
(ANY) Tools menu > Page Info > Security > "View Cookies"
Then try reloading the page. Does that help?
If that doesn't make any difference, perhaps an add-on is at fault? A standard diagnostic to bypass interference by extensions (and some custom settings) is to try Firefox's Safe Mode.
First, I recommend backing up your Firefox settings in case something goes wrong. See [[Backing up your information]]. (You can copy your entire Firefox profile folder somewhere outside of the Mozilla folder.)
Next, restart Firefox in Firefox's Safe Mode ([[Safe Mode]]) using
Help > Restart with Add-ons Disabled
In the dialog, click "Start in Safe Mode."
If the site works correctly, this points to one of your extensions or custom settings as the problem.
Any change?

I tried opening a pdf file and I set it to use always and firefox which did not work, I was wondering how to undo that and what I should use to open pdf files in the future?

I was attempting to open a document from a frequently used site, I had never been on, on my new mac however. I attempted to open the pdf file and was given the option of which program to use to open it, I mistakenly clicked use always and firefox as the program with which to open pdf files. I do not know how to undo this or what I should do in the future to access the pdf files.

Hi Melfour-
Here is a Support article detailing how to work with your Firefox PDF preferences:
[[Opening PDF files within Firefox]]
Hope that helps.

Firefox process keeps running. I cannot open a new session until I manually stop Firefox 32 process in tax manager. Using Win Vista Ultimate 64 Version 6.0 Service Pack 2

Firefox process keeps running. I cannot open a new session until I manually stop Firefox 32 process in tax manager. Using Win Vista Ultimate 64 Version 6.0 Service Pack 2

Firefox is already running but is not responding
* https://support.mozilla.com/en-US/kb/Firefox%20is%20already%20running%20but%20is%20not%20responding
Firefox Hang at Exit
* https://support.mozilla.com/en-US/kb/Firefox%20hangs#w_hang-at-exit
Check and tell if its working.

Tried everything, cannot get firefox to open new tab rather than new window. set options, cleared cache, rebooted. win 7 firefox v26

Win 7 64bit desktop.
Set tools --> options --> tabs OPEN new windows in new TAB instead checked.
apply/save .. tried from there, tried exiting firefox. tried clearing cache.
what else???

Hello leelassow, '''Try Firefox Safe Mode''' to see if the problem goes away. Safe Mode is a troubleshooting mode, which disables most add-ons.
''(If you're not using it, switch to the Default theme.)''
* On Windows you can open Firefox 4.0+ in Safe Mode by holding the '''Shift''' key when you open the Firefox desktop or Start menu shortcut.
* Or open the Help menu and click on the '''Restart with Add-ons Disabled...''' menu item while Firefox is running.
[[Image:FirefoxSafeMode|width=520]]
''Once you get the pop-up, just select "'Start in Safe Mode"''
[[Image:Safe Mode Fx 15 - Win]]
'''''If the issue is not present in Firefox Safe Mode''''', your problem is probably caused by an extension, and you need to figure out which one. Please follow the [[Troubleshooting extensions and themes]] article for that.
''To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.''
''When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.''
Thank you.

All of a sudden...the tabs won't open a new tab...when firefox is open I can SEE the new tab block with a plus in it but when I click, it doesn't open

I learned to LOVE firefox because of the multiple tab feature. I have the color tab add on and LOVE it!! But all of a sudden, the tabs won't open!!! FI: I have one tab open to HuffPo and then I click the square next to it with the + in the middle. This used to open a new tab but now when I click it doesn't open....I have tried upgrading to the beta...no use....uninstalled the beta and reinstalled 3.6...nothing....It is making me CRAZY!!!!
Please help.
Stephanie

That can a problem with the Ask.com toolbar (Tools > Add-ons > Extensions)
See:
* [[Troubleshooting extensions and themes]]

Since upgrading to 3.6.13, i can no longer open tabs using the extension, only by right clicking on the open page, and then not always. I've had to go to Chrome as i can't get firefox to work.

Firefox worked great. I have been using it for years. When i completed the recent update to 3.6.13, the new tab button/extension little + box quit working. I can click and nothing happens. I right click, get the drop down menu but nothing works. I cannot open a blank tab or windwo as when i want to go somewhere new without closing windows i have open. The only way i can access a new tab is if i go to my bookmarks and open one then use that screen to go where i wanted to go. I've had to switch to Google Chrome to complete tasks i need done online, but it doesn't let me do a lot of what i want to.

I'll try to make this clear. I USED to be able to left click on a hyper link and the hyper link would open in a NEW tab. Now for some unknown reason the hyper link by default opens in the same tab (window). I have to right click the hyper link in order for it to open in a NEW tab. (Yes, my 'tools'> 'options'> 'tabs' are set to "open new windows in a new tab." (Please no answers telling me to get rid of the Ask toolbar because I don't have one.) Thank you.

Just updated to new Firefox - now when clicking on a website to visit the color of the print no longer changes to indicate that I have visited that site already. How can I get that feature again?

Since updating to new firefox I have lost a very helpful tool. Before, when I clicked on a website to visit, the color of the print would change from blue to purple to indicate that I had visited that site. Now it does not do that so it is difficult to keep track of what sites I have visited and what sites I haven't when looking down the list of possible sites to visit.

Make sure that you do not run Firefox in permanent Private Browsing mode.
*https://support.mozilla.com/kb/Private+Browsing
*You enter Private Browsing mode if you select: Tools > Options > Privacy > History: Firefox will: "Never Remember History"
*To see all History and Cookie settings, choose: Tools > Options > Privacy, choose the setting Firefox will: Use custom settings for history
* Deselect: [ ] "Permanent Private Browsing mode"
Make sure that the History is enabled:
* Tools > Options > Privacy > Firefox will: "Use custom settings for history" > Remember my browsing history
See also http://blog.mozilla.com/security/2010/03/31/plugging-the-css-history-leak/

Using win xp32 firefox 22.0, clicking "new private window" opens a new NON-private window.

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