Using Windows 7, I get an error message 4310 when trying to burn a CD from a playlist. I ran diagnostics and everything was ok. Please help. Reading previous posts haven't helped.

Question

I have read all of the other postings and they haven't helped.
When I ran diagnostics here is what I got:
Microsoft Windows 7 x64 Home Premium Edition Service Pack 1 (Build 7601)
Dell Inc. Inspiron 5720
iTunes 11.0.4.4
QuickTime not available
FairPlay 2.4.14
Apple Application Support 2.3.4
iPod Updater Library 10.0d2
CD Driver 2.2.3.0
CD Driver DLL 2.1.3.1
Apple Mobile Device 6.1.0.13
Apple Mobile Device Driver 1.64.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 0015B7001238F790
Current user is not an administrator.
The current local date and time is 2013-08-11 10:02:22.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.
Video Display Information
Intel Corporation, Intel(R) HD Graphics 4000
**** External Plug-ins Information ****
No external plug-ins installed.
Genius ID: 2a1c5ee63a68f4be6bc96c5266eed869
iPodService 11.0.4.4 (x64) is currently running.
iTunesHelper 11.0.4.4 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** CD/DVD Drive Tests ****
LowerFilters: iaStorF (11.5.0.183),
UpperFilters: GEARAspiWDM (2.2.3.0),
D:   PLDS DVD+/-RW DS, Rev 
Audio CD in drive.
Found 11 songs on CD, playing time 42:48 on Audio CD.
Track 1, start time 00:02:00
Track 2, start time 03:52:30
Track 3, start time 06:59:54
Track 4, start time 11:40:47
Track 5, start time 15:15:38
Track 6, start time 19:31:39
Track 7, start time 22:52:55
Track 8, start time 26:38:36
Track 9, start time 30:28:61
Track 10, start time 33:35:27
Track 11, start time 38:20:39
Audio CD reading succeeded.
Get drive speed succeeded.
The drive CDR speeds are:   8 16 24 32 40.
The drive CDRW speeds are:   8.
The drive DVDR speeds are:   8.
The drive DVDRW speeds are:   8.
The last failed audio CD burn had error code 4310(0x000010d6). It happened on drive D:   PLDS DVD+/-RW DS on CDR media at speed 24X.

Answer 1

Hello Princess Lynne Anne,
Thank you for using Apple Support Communities
First I recommend taking a look at this article named iTunes: Music purchased from iTunes Store cannot be burned to MP3 format CD found http://support.apple.com/kb/TS1476.
Songs purchased from the iTunes Store may either be in AAC format or AAC Protected format depending on when they were purchased (older songs used AAC Protected format). You can convert AAC songs to MP3 format allowing them to be burned to an MP3 format CD, however AAC Protected songs can not be converted. You can, however, back them up to a data CD or DVD, or you can burn them to an audio CD (which can be played in a CD player).
And if your issue still persists after converting any of these purchases, then I would recommend this part of the article named Disc Burning Quick Assist found here http://support.apple.com/kb/HT1152#learn2:
Top troubleshooting tips
In addition to the following tips, check out these articles:
Solving problems with burning discs
If the disc burning options are dimmed or unavailable
If a burn does not succeed, check the disc or try another disc
Eject the disc from the drive and inspect it to see if the surface is dirty or scratched, or if it already has data written on it (the shiny surface is slightly darker where data has already been burned). If it's dirty, wipe it clean with a soft, damp cloth and try burning again. If the disc already contains data, try another disc. If you're using a rewritable disc that already contains data, be sure to erase it before burning data on it again. Small flaws or surface inconsistencies can cause an unsuccessful burn. Try burning your content to another disc or try a different brand of disc (if possible).
Make sure that your optical drive can record discs
If your drive is built into your Mac, make sure that you have at least a Combo Drive if you want to burn a CD or a SuperDrive if you're trying to burn a DVD (or CD). Consult your Mac manual or your third-party manufacturer's disc drive manual for more information.
Check the disc type
Make sure that your disc drive is capable of writing to your media at hand. For example, you won't be able to burn a DVD+RW disc with an older Apple SuperDrive. Consult your Apple or third-party product manual for your drive's supported media specifications. You should also use discs that are rated for the burn speed of your drive.
Slow things down
In the Burn dialog, specify a burn speed that is slower than the maximum speed rating for your disc drive (if you can) and try burning another disc.
Free up some memory
If you've got other applications open, quit the ones that you're not using (or quit them all except for the one from which you're burning your disc). Allow the disc to burn before doing other things on your computer.
Check your hard drive's available space
When you burn a disc, your Mac temporarily sets aside an amount of hard disk space equal to the amount of data being burned to the disc. If you're burning a large amount of data, you may run out of room on your hard disk if it's almost full, which may prevent a disc from burning. To free up space, throw out unwanted files or back up files to an external drive.
Restart your computer
Sometimes a simple restart can resolve issues. Once you've restarted your Mac, try burning another disc again.
Update your software
Use Software Update (from the Apple menu, choose Software Update) to check for, download, and install the latest versions of your Apple software. If you're using a third-party burner, visit the manufacturer's website for the latest software updates for your model.
Check your connections
If you're using an external disc writer, make sure that all of your cable connections are secure and that the optical drive is powered on.
Cheers,
Sterling