Using Windows Life or Hotmail, when attaching a file it crashes. Using Firefox 9.01. Please advise how to correct.

Recently when using Windows Live or Hotmail, when I try to attach a file it crashes. I am using Firefox 9.01. These are not big files. I need this feature for work. It happens about 90% of the time. If I close Firefox and start again, I can sometimes attach a file, and then the next time it will crash.
Error says plugin-container.exe has encountered a problem and needs to close. Then another window opens and says - The Silverlight plugin crashed.
''[Personal information removed by moderator. Please read [[Forum and chat rules and guidelines]], thanks.]''

Perform the suggestions mentioned in the following articles:
* [https://support.mozilla.com/en-US/kb/Template:clearCookiesCache/ Clear Cookies & Cache]
* [[How to clear the cache#w_clear-the-cache|Clear the Network Cache]]
-> Update All your Firefox Plugins
* https://www.mozilla.org/en-US/plugincheck/
* '''When Downloading Plugins Update setup files, Remove Checkmark from Downloading other Optional Softwares with your Plugins (e.g. Toolbars, McAfee, Google Chrome, etc.)'''
* Restart Firefox
Check and tell if its working.

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*https://support.mozilla.com/kb/Safe+Mode
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Try allowing pop up windows
Open Menu
Options
Content (on the top)
Click Exceptions...
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== This happened ==
Every time Firefox opened
== I tried to update firefox add-ons ==
== User Agent ==
Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10_6_3; en-us) AppleWebKit/531.22.7 (KHTML, like Gecko) Version/4.0.5 Safari/531.22.7

Try a new profile. See [[Recovering important data from an old profile]]

Using Windows Life or Hotmail, when attaching a file it crashes. Using Firefox 9.01. Please advise how to correct.

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