Using with a Kobo e-reader

I downloaded the latest version (V9.0.1131.27) to my pc so I could download books from my local library and then transfer to my Literati ereader.  I can view the book on my pc and can see an icon for it on my e-reader but when I try to open it says that the content is locked and I need to autorize it so I can view.  I have tried to contact Kobo but can't get them to respond.
Any ideas what I may be doing wrong or how I can get the book autorized on my e-reader?

Hi
This comes up as a common question - so you're not alone! Have you tried this thread: http://forums.adobe.com/message/2977746
If that doesn't help have you used the search function on the forum? Or looked at the "more like this" box on the right? I'm confident you'll find a solution there.

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