Using your old BT home hub phones with the home hu...

If you want to use your old BT Home Hub phones with the new Home Hub 3. Here is a diagram showing how to do it.
Using your BT Hub Phones with your Home Hub 3
It may help people to utilise their old phones.
There are some useful help pages here, for BT Broadband customers only, on my personal website.
BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.
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There are some useful help pages here, for BT Broadband customers only, on my personal website.
BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.

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HT1430 My lock button is broke, can I turn on my phone with the home?

I've had my iPhone 3GS for quite a while now almost 3 years and I droppedit the other day and the lock button broke
Fortunately enough I have 5.1.1 and Im using the accessibility thing to lock it
But I need to turn my phone off due to it saying I have headphones plugged in when I don't
Hopefully that would fix it but I'm worried if I turn it off I won't be able to turn it back on

The phone should power on when plugged into a power source. However, it sounds like multiple components were damaged in the drop. If it doesn't work after powering back on, you may just need to get it replaced. Another thing you can do is try a reset:
Hold the home and power buttons at the same time until the Apple boot logo appears. No data will be lost. It will automatically come back on again, no other action needs to be taken.

Replace Home Hub 4 with Netgear DGN2000?

I recently switched to BT Broadband from NewNet and replaced the Netgear DGN2000 ADSL wi-fi router that I had been using with the Home Hub 4 supplied by BT.
I am finding that the wi-fi coverage provided by the Home Hub 4 is not as extensive as that provided by the DGN2000.
Can I replace the Home Hub 4 with the Netgear DGN2000 and, if so, what username and password would be required to access BT?
Solved!
Go to Solution.

I would suggest that you start by resetting the Netgear to factory default, to remove any existing configurations. Then start again via the setup wizard, if there is one.
You normally need to enter a password in the second field, use a password of BT.
Encapsulation: PPPoA (PPP over ATM)
Multiplexing Method: VC-BASED
VPI: 0
VCI: 38
Normally if it fails to authenticate, you are automatically directed to a BT Wholesale website.
I am assuming that you are still on an ADSL connection, and not BT Infinity with the Openreach modem?
There are some useful help pages here, for BT Broadband customers only, on my personal website.
BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.

Hi,I have made a new Apple ID and logged in on my phone, on settings, but the app store is still using my old one. How do I get rid of the old ID and replace it with the new one?

Hi, I have made a new Apple ID and logged in on my phone, settings > iTunes & app stores, but the app store is still using my old Apple ID. How do I get rid of the old ID and replace it with the new one?

HAYDONISRAD wrote:
... Maybe I'll stick with hers for now :-)
OR...
You could use your preferred Apple ID from now on, but you can still access your purchased items such as music, movies, or software using your other Apple IDs.
From Here http://support.apple.com/kb/HE37
I have multiple Apple IDs. Is there a way for me to merge them into a single Apple ID?

Problems with BT Home Hub Phone 2.1 help!

I've been having problems with my Hub phone 2.1 handset for weeks now. A catalougue of woes: 1. It doesn't ring properly with incoming calls- It starts to ring but then there's a horrible highpitched feedback noise and then the handset resets itself. Impossible for people to reach me. I have to call everyone back. 2. It doesn't charge properly. It makes the "bleep" noise when placed on the cradle but stops charging after a few moments. Sometimes it makes the bleep at random times. Often the phone has been on the charging cradle all night but will cut out during a 5 minute call because the battery is flat as a pancake! Which leads to... 3. The phone will cut out at random times during a call (even if the battery is showing full). There's the horrible feedback noise and the phone resets itself again. This happens whenever I use speaker phone too. The Hub and handset are less than two years old and broadband and all the rest of it seem absolutley fine. It's just the handset. Any advice please? Thanks! )

Change the rechargeable batteries, sometimes they don`t last very long, their capacity reduces and there is not enough power to operate the handset properly.
Try to find ones with a higher capacity, as they do seem to work much better. I have four hub phones, and the original batteries lasted about a year. The replacements I fitted are fine.
There are some useful help pages here, for BT Broadband customers only, on my personal website.
BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.

Would a wireless bridge work with the Home Hub 5?

Hi there. I am wondering if I might avail myself of the community's advice and wisdom. I'm due to have Infinity 2 installed in a week or two, but I have a few concerns about how to get things working properly. Mainly I am wondering how on earth to connect my PC to it, when they won't be on the same floor in the house. The worrying over this almost has me rethinking the wisdom of changing from my old ISP of twelve years.
The Home Hub 5 will be installed downstairs at the master socket (or whatever that thing is called), but the family PC (currently wired to a Netgear DGT2200 'N' modem/router) is upstairs. I can't run wires all over the house (so sayeth the wife) so I am a bit stuck thinking of a solution that is workable. My neighbour had his Master Socket moved (I think) to solve a similar issue, but I'd prefer not to (if the engineers would even offer that) as access to the socket for the study is really restricted by several very full and rather rickety bookshelves.
I was thinking of using a wireless 802.11ac bridge, like the Linksys WUMC710, so I can connect a PC, Xbox360, SkyHD box and Blu player to the network whilst not having to use 4 separate adapters. However that bridge is single band only, (frankly I can't find a dual band AC bridge). Would the 5ghz signal from the Home Hub 5 be strong enough upstairs, bearing in mind it has to go up one floor and through one (admittedly paper thin) wall (the study is nearly directly above where the hub would be positioned)? It would rather defeat the object of switching to FTTC if the only room with a decent connection is the one where I only use ipads, another SkyHD box and very occasionally a laptop. The PC is arguably the one device that I want/need a good connection for work/play.

I'd hoped I was done with wondering what to do on this, but more reading has confused me even further.
1. If I did ask the engineer (likely a contractor I gather) to have the master socket moved upstairs (and he agreed to do it), is it true that the current telephone extension sockets would not longer work unless rewired? Not a deal breaker as I only use one of them for the master unit for my cordless phones.
2. If the engineer either refused to move the Master Socket or I opted not to ask due to the extension socket issue, am I correct in thinking I can pay something like £130 for a BT Engineer to come out to specifically move the Master Socket and rewire the extension sockets? The difference in cost between that and buying good powerline extenders and a switch is not that much (especially if I'd lose less connection speed by doing that). Actually I think a friend of my father's is a BT engineer...I should probably be asking him this.

Home Hub phone problem

I have this problem before, Basically when I try using the home hub phone to call somebody, it will just ring once and then I will only hear a continuous "beep" and the top right-hand corner of the phone screen says "Hi" in blue letters.

Hi SM
I can have this looked into for you, drop me an email to the address in my profile.
Please remember to include your BT account number and a link to this thread.
Thanks
Stuart
BTCare Community Mod
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
We are sorry that we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)

ADSL on Home Hub 2 with Noise Margin 0.0 dB

I'm visiting my parents and they have ADSL (not ADSL2+) which has very slow upload speeds, causing web browsing to be very slow even though the downstream is acceptable. I'm not an ADSL user as I have Virgin Media cable at home, so am not too sure of what I'm seeing in the Home Hub's management pages, but the first thing that stands out as a potential source of the problem is an upstream noise margin of 0.0 dB. They're getting 8Mbps down, 64Kbps up!
From the postings I've found on this forum, the noise margin should be in the region of 6 to 10 dB for a good connection. A noise margin of 0 dB seems to be unacceptable, so I'm not sure why it's working at all.
I've switched off all nearby electrical equipment and plugged into the master socket's test socket, and the ADSL sync speed is still 64 Kbps.
Here are the HH2's stats:
ADSL line status
Connection information
Line state
Connected
Connection time
0 days, 0:05:41
Downstream
8,128 Kbps
Upstream
64 Kbps
ADSL settings
VPI/VCI
0/38
Type
PPPoA
Modulation
ITU-T G.992.1
Latency type
Interleaved
Noise margin (Down/Up)
12.9 dB / 0.0 dB
Line attenuation (Down/Up)
22.0 dB / 12.5 dB
Output power (Down/Up)
19.8 dBm / 11.6 dBm
Loss of Framing (Local)
0
Loss of Signal (Local)
0
Loss of Power (Local)
0
FEC Errors (Down/Up)
0 / 0
CRC Errors (Down/Up)
0 / N/A
HEC Errors (Down/Up)
N/A / 0
Error Seconds (Local)
0
Is the noise margin the main problem, and how do we fix it?
I've been around the house with an old portable radio set to MW 612, and have heard sounds from the router itself but not of anything else nearby or between the router and the master socket.
This is the second HH2 that has been provided by BT - I think they thought the first HH2 was faulty, but it looks like a line fault not a device fault.
Rupert.

The low upload speed and margin indicates really bad lowband interference. I would personally suspect a faulty home hub/Power unit, as this can generate a large amount of noise at about 15-20KHz, when the internal filter capacitor fails.
See
Reported problems with the Home Hub 2.0
There are some useful help pages here, for BT Broadband customers only, on my personal website.
BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.

My Iphone was sync with Itunes on a computer then this computer broke down and i purchased another one. I was able to extract all the data from the old one. now how can i sync my phone with the new tunes without loosing any data?

My Iphone was sync with Itunes on a computer then this computer broke down and i purchased another one. I was able to extract all the data from the old one. now how can i sync my phone with the new tunes without loosing any data?

Yes, windows to Mac too.
iTunes: How to move [or copy] your music [library] to a new computer [or another drive] - http://support.apple.com/kb/HT4527
Quick answer if you use iTunes' default preferences settings: Copy the entire iTunes folder (and in doing so all its subfolders and files) intact to the other drive. Open iTunes and immediately hold down the Option (alt) key (shift on Windows), then guide it to the new location of the library.
Windows users see tip at: https://discussions.apple.com/message/18879381

Bt home hub phone.

Since last night my home hub phone keeps coming up number unavailable whenever I try dialing,It started whilst I was in the middle of a call and just cut off.I've tried everything and nothing seems to work.
It will dial out if I press 5 and then type in a number (uses the landline I think) but it doean't work if I use it to answer a call.
Help !!!!!!
Ignore - The only thing I didn't do is restart the Hub,Schoolgirl error & everything is ok now.

Hey there.
Hopefully someone might be able to help, but I have been having the exact same problem. I can get the Airport Express to set up (if it is connected to my wireless BT Home Hub via ethernet cable) Airtunes fine, but when I try to get it to then join an existing BT Home Hub wireless network, I enter the wireless key (with and without the '$'sign) and the AE says that settings have been successfully changed and AE is restarting.
The problem then occurs that the Airport Utility times out and says that it is unable to find any Airport Base stations. A soft reset of the AE and it is picked up, only the changes have not taken effect! Must have done this 20 times now.
It will however work over a wireless connection if I make the Mac join the AE network, but as we all know, this disables internet on the Mac.
Any ideas?

My home hub phone

hi all
my black home hub phone has totally packed in and my question is this?
can i use another phone along with the hub and do i have to go into the settings of the hub to make the new phone work? also how do i get into the hub settings?
thanks
rab

You can register most DECT portable phones against the home hub bas station, if that is what you are trying to do.
There are some useful help pages here, for BT Broadband customers only, on my personal website.
BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.

HT201210 I have 4s facing hang problem after updating when i dicline the call the keypad geting locked ,touch stop working unable to unlock the phone .then what i can do i restart the phone with pressing home key & power key together then i am able to ace

I have 4s with 16GB storage capacity using IOS 7.1.2.
Facing hang problem after updating when i decline the call the keypad getting locked ,touch stop working unable to unlock the phone .
Then what i can do i restart the phone with pressing home key & power key together then i am able to access it.
Kindly resolve the issue as soon as possible
Ashish
[email protected]

Did you already try to set it up as a new device, as explained in this article?
iOS: How to back up your data and set up your device as a new device

Problem connecting to Home Hub 2 with a Kindle Fir...

My parents have just bought a Kindle Fire HD and I'm helping them set it up, but I'm having to do it via Skype video because I live a long way away. This is their only wifi device; their PC is connected to their Home Hub 2 via Ethernet cable.
They've got wifi connectivity, but when they try to access the internet on the Kindle they always get directed to the BT Fon login page. Would I be correct in thinking that this is because they're actually connected to *somebody else's* Home Hub 2 in the same street? My parents left the SSID of the Home Hub as the factory default, and that's what they looked for in the list of available networks, so presumably one of their neighbours also has a Home Hub 2 and also hasn't changed the SSID?
Solved!
Go to Solution.

AVR2 wrote:
OK, interesting. So each hub broadcasts two separate SSIDs? I'm sure they said they were connecting to "BTHomehub2-NHRR"
Yes, that is the case, unless they opted out of BT wifi/FON. If they never intend to use any of the free BT hotspots when away from home, then opting out will remove those extra SSIDS.
The automatic connection to BT FON is a common problem. On most devices there is an option to "forget" the BT FON/BT wifi connections, and the device should not re-connect to them.
See if you can get them to do that first, then try and reconnect to BTHomehub2-NHRR, entering the wireless key when prompted.
Do they have any other wireless devices connected to the home hub 2?
There are some useful help pages here, for BT Broadband customers only, on my personal website.
BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.

Bt home hub 4 with other isp

hi all i have been advised by my isp (sky) to ask here if anyone can help me i am wanting to use my bt home hub 4 the one that can be used with other isp's.
i have tried several times to get this to work with sky i have even used info got from here
https://www.cm9.net/skypass/index.cgi
but to no evale and im desprately wanting to use my home hub 4 as the sky hubs are rubbbish if anyone can help me with this it would be very much appricated thanks in advance and look forward to hearing from you

Try the Sky user forum.
http://www.skyuser.co.uk/forum/
The BT Broadband supplied HH4s are locked to BT only, as the user name and password are hard coded.
Its possible that you have been sold the wrong one.
There are some useful help pages here, for BT Broadband customers only, on my personal website.
BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.

Can I relace my BT Home Hub 2 with an Airport Extreme?

Can I replace my BT Home Hub 2 with an Airport Extreme?

No. The HomeHub has a built in modem that must be used to access your Internet service.
The AirPort Extreme is only a router. It does not have a modem onboard.
You could the AirPort Extreme with the HomeHub....but not instead of the HomeHub.

Using your old BT home hub phones with the home hu...

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