USrv - Number of failed contact subscriptions to Exchange (Lync 2013 Monitoring)

Getting this alert and can't find anything that points to a possible cause:
Alert: [LYNC] The total number of failed contact subscriptions to Exchange
Source: LS Presence Focus Component [<Servername>]
Path:<Servername)
Last modified by: System
Last modified time: 10/23/2014 1:00:50 AM Alert description: Perf Object Name:
Perf Counter Name: USrv - Number of failed contact subscriptions to Exchange Perf Counter Value: 626 Error Threshold: 20 Warning Threshold: 5 Consecutive Samples Repeat Count: 2
Any help wouldbe appreciated

Hi,
Did you meet any connect issue between Lync and Exchange Server?
If there is no issue you could find, please check if Lync Server and Exchange Server update to the latest version. If not, update them then check if the error message appear again.
Best Regards,
Eason Huang
Eason Huang
TechNet Community Support

Similar Messages

Exchange Server 2013 Monitoring Software

Greetings,
Any suggestion for Exchange Server 2013 monitoring software that is capable of :
1- Monitoring Server Status / Health / Resource Utilization / etc..
2- Incoming / Outgoing email messages to / from the organization
3- monitoring specific mailbox for incoming/outgoing messages
4- spam detection
5- message content when monitoring mailboxes
Thanking you

Hi Jamil,
If you are using hardware appliance then you can check with the hardware appliance vendor for the functionality or you can enable anti spam agent on mailbox server role as well. Mailbox server role will provide you following anti x facilities once enabled.
Sender Filter agent: compares the sender on the MAIL FROM:
SMTP command to an administrator-defined list of senders or sender domains who are prohibited from sending messages to the organization to determine what action, if any, to take on an inbound message;
Recipient Filter agent: compares the message recipients on the
RCPT TO: SMTP command to an administrator-defined Recipient Block list. If a match is found, the message is not permitted to enter the organization. The recipient filter also compares recipients on inbound messages to the local recipient directory
to determine whether the message is addressed to valid recipients. When a message is not addressed to valid recipients, it is rejected;
Sender ID agent: relies on the IP address of the sending server and the Purported Responsible Address (PRA) of the sender to determine whether the sender is spoofed or not;
Content Filter agent: assesses the contents of a message and also acts on the safelist aggregation feature, which collects data from the anti-spam safe lists that Outlook and Outlook Web App users configure and makes this data available
to the Content Filter agent;
Protocol Analysis agent: is the underlying agent that implements the sender reputation functionality. Sender reputation relies on persisted data about the IP address of the sending server to determine what action, if any, to take on an
inbound message. A Sender Reputation Level (SRL) is calculated from several sender characteristics that are derived from message analysis and external tests.
If you are not interested to use EOP then you have the option to use GFI or any third party tool. I would suggest if you are using hardware appliance then this would be done by the hardware appliance if capable of doing this. Thanks.
Regards, Riaz Javed Butt Consultant Microsoft Professional Services MCITP, MCITP (Exchange), MCSE: Messaging, MCITP Office 365

Migrate contacts from Skype to Lync 2013

Hi
Just need to get help for how to migrate contacts from Skype to Lync 2013 client ? Is there any special third party or Microsoft solutions to provide such service ?
Thanks
Regards
WenFei

Not possible and no third party that I am aware of.
JP
If a post is helpful, please take a second to hit the green arrow on the left, or mark as answer, thanks.
Jean-Philippe Breton | Senior Microsoft Consultant | MCTS, MCITP, MCT, Lync MVP

No users are being migrated to the Unified Contact Store (UCS) for Lync 2013 - Exchange 2013

I'm having difficulty getting the unified contact store to work on a migrated Lync/Exchange environment. Both servers have been upgraded to 2013 CU2, and almost everything appears to be working properly...except UCS.
By default the global CsUserServicesPolicy has UcsAllowed set to True. In that mode, none of the Lync users were being migrated to UCS, so I set the global policy to False and created a new Policy called "AllowUCS" and set UcsAllowed to True. I then
assigned that policy to myself and a couple other test accounts. Still, my contacts are not being migrated to the UCS after logging in with Lync 2013.
Other Lync/Exchange integration features are working properly. I have set up OAuth, and it tests successfully, and Lync integration with OWA is working successfully, so I know at least some communication is happening properly between the servers.
Here is what I'm getting when I run some diagnostics from the Lync server:
PS C:\Users\administrator> get-csuser jdoe |FL Name,UserServicesPolicy
Name : Jon Doe
UserServicesPolicy: AllowUCS
PS C:\Users\administrator> Get-CsUserServicesPolicy |FL
Identity : Global
UcsAllowed : False
Identity : Tag:AllowUCS
UcsAllowed : True
PS C:\Users\administrator> Debug-CsUnifiedContactStore -Identity [email protected] |FL
UcsMigrationAttemptCount : 0
LastUcsMigrationAttempt :
SipUri : [email protected]
UcsMode : Disabled
PS C:\Users\administrator> Debug-CsUnifiedContactStore -PoolFqdn lync.domain.org
FrontEnd : lbclync.domain.org
UcsDisabledCount : 141
UcsAllowedCount : 0
UcsMigratingCount : 0
UcsMigratedCount : 0
FailedUserData :
PS C:\Users\administrator> Test-CsUnifiedContactStore -UserSipAddr
ess [email protected] -TargetFqdn lync.domain.org
Target Fqdn :lync.domain.org
Result : Failure
Latency : 00:00:00.0654970
Error Message : User has not been migrated. Verify that the user has a mailbox
in Exchange and that the user has been migrated.
Diagnosis :
Anyone know what I am missing?

Hi,
Please make sure the user has been provisioned with an Exchange 2013 mailbox and has signed into the mailbox at least once.
If the user logs in with a Lync 2010 or earlier client, or if the user is not connected to an Exchange 2013 server, the user services policy is ignored and the user's contacts remain in Lync Server.
Please also check the registry key on the client computer:
HKEY_CURRENT_USER\Software\Microsoft\Office\15.0\Lync\<SIP URL>\UCS
If the user's contacts are stored in Exchange 2013, this key contains a value of InUCSMode with a value of 2165.
Kent Huang
TechNet Community Support

Article for managing contacts and group for Lync 2013

I came across this article, but it says it's for Lync 2010. Is there an updated one somewhere for Lync 2013?
http://office.microsoft.com/en-us/communicator-help/manage-your-contacts-and-contacts-list-HA101835254.aspx#_Toc311106901

Hi
Check this link for Lync 2013
http://office.microsoft.com/en-in/videos/video-add-contacts-and-create-groups-in-lync-2013-VA104023099.aspx
http://office.microsoft.com/en-in/videos/redir/HA102828912.aspx?CTT=5&origin=VA104023099
http://office.microsoft.com/en-in/videos/redir/HA102832427.aspx?CTT=5&origin=VA104023099
Whenever you see a helpful reply, click on Vote As Helpful & click on Mark As Answer if a post answers your question.

Exchange 2013/Lync 2013 IM integration into OWA

I had a quick question on the certificate requirements for Exchange/Lync 2013 integration for IM in OWA.
Can I use the same public certificate I've used to secure OWA or do I need to create an internal cert?
Not sure how that will work with the thumbprint or if I can use the same cert for two different services.
Thanks
Bryan

Hi，
It’s highly recommended that you use the same certificate across Lync and Exchange, as this will simplify troubleshooting.
The simplest approach to configuring a certificate is to use the Lync certificate wizard to request and assign a certificate from your internal Certificate Authority (CA). Lync only has a single global realm, so the Subject Name of the certificate
will be the default SIP domain. Once you have this certificate installed in Lync, export it to the Exchange environment. By default, Exchange will use a self-signed certificate, so you’ll need to replace the existing certificate using the Set-AuthConfig cmdlet
in the Exchange Management Shell (EMS).
More details:
http://technet.microsoft.com/en-us/magazine/jj878110.aspx
Best Regards,
Eason Huang
Eason Huang
TechNet Community Support

On an iphone 4s, when I tap the phone number in my contacts list instead of calling the number it goes to a "Welcome to mail screen" how do I make it call the number instead?

On an iphone 4s, when I tap the phone number in my contacts list instead of calling the number it goes to a "Welcome to mail" screen with icloud, Microsoft exchange, Gmail, Yahoo, Aol & Windows Live Hotmail listed beneath. How do I make it call the number instead?

Never heard of that. I suspect it thinks that's an email address and you're seeing that screen b/c you don't have an email account setup on your iPhone.
Assuming the number is valid, try a reset by pressing the home and sleep buttons until you see the Apple logo, ignoring the slider. Takes about 5-15 secs of button holding and you won't lose any data or settings.

Exchange Server 2013 SP1 Standard: Installation failing can't progress

I'm trying to install Exchange Server 2013 and I keep getting this error and I am unable to progress, I can't find any support on the issue and frankly I don't want to/can't afford to spend $500 to ask Microsoft for technical support (what kind of racket
do they think they're running?).
The error message:
Error:
The following error was generated when "$error.Clear();
New-PushNotificationsVirtualDirectory -Role Mailbox -DomainController $RoleDomainController;
" was run: "The Active Directory object for virtual directory 'IIS://SVR02.OFFICE.local/W3SVC/24/ROOT/PushNotifications' on 'SVR02' could not be created. This might be because the object already exists in Active Directory. Remove the object from Active Directory, then re-create it.".
Yet, I see no PushNotifications virtual directory or anything remotely related to that on IIS or in the inetpub folders and files. If I try to resume the set-up after this error I get:
Error:
The following error was generated when "$error.Clear();
New-PushNotificationsVirtualDirectory -Role Mailbox -DomainController $RoleDomainController;
" was run: "The AD configuration for virtual directory 'PushNotifications' already exists in 'CN=PushNotifications (Exchange Back End),CN=HTTP,CN=Protocols,CN=SVR02,CN=Servers,CN=Exchange Administrative Group (FYDIBOHF23SPDLT),CN=Administrative Groups,CN=OFFICE,CN=Microsoft Exchange,CN=Services,CN=Configuration,DC=OFFICE,DC=local', please remove this AD configuration manually.
Parameter name: VirtualDirectoryName".
And I have to remove this config using ADSI Edit, which just returns me to the first error.

1. Prodution
2. Just 1 DC for 1 site.
3. Setup.EXE
4. Matches SP1 version numbers
5. That's just what was made available to me via MSPP, the installer doesn't see any updates?
6. Here is the log files:
[03/23/2015 22:06:52.0940] [1] Setup failed previously while performing the action Install. Looking for the failed task with ID ClientAccessComponent___75f8c93d15314369983d33ec0742e189.
[03/23/2015 22:06:52.0941] [1] 131 tasks were found to run.
[03/23/2015 22:06:52.0941] [1] Processing component 'Client Access Configuration' (Configuring Mailbox role: Client Access service.).
[03/23/2015 22:06:52.0941] [1] Executing:
New-PushNotificationsVirtualDirectory -Role Mailbox -DomainController $RoleDomainController;
[03/23/2015 22:06:52.0955] [2] Active Directory session settings for 'New-PushNotificationsVirtualDirectory' are: View Entire Forest: 'True', Configuration Domain Controller: 'SVR01.OFFICE.local', Preferred Global Catalog: 'SVR01.OFFICE.local', Preferred Domain Controllers: '{ SVR01.OFFICE.local }'
[03/23/2015 22:06:52.0956] [2] User specified parameters: -Role:'Mailbox' -DomainController:'SVR01.OFFICE.local'
[03/23/2015 22:06:52.0956] [2] Beginning processing New-PushNotificationsVirtualDirectory
[03/23/2015 22:06:52.0999] [2] Searching objects "SVR02.OFFICE.local" of type "Server" under the root "$null".
[03/23/2015 22:06:53.0066] [2] Previous operation run on domain controller 'SVR01.OFFICE.local'.
[03/23/2015 22:06:53.0068] [2] Processing object "SVR02\PushNotifications".
[03/23/2015 22:06:56.0763] [2] The properties changed on the object '' (CN=PushNotifications (Exchange Back End),CN=HTTP,CN=Protocols,CN=SVR02,CN=Servers,CN=Exchange Administrative Group (FYDIBOHF23SPDLT),CN=Administrative Groups,CN=OFFICE,CN=Microsoft Exchange,CN=Services,CN=Configuration,DC=OFFICE,DC=local) are: "{ MetabasePath[msExchMetabasePath]='IIS://SVR02.OFFICE.local/W3SVC/24/ROOT/PushNotifications', AuthenticationMethodFlags[msExchInternalAuthenticationMethods]='Ntlm, WindowsIntegrated', AuthenticationMethodFlags[msExchExternalAuthenticationMethods]='Ntlm, WindowsIntegrated', Id[distinguishedName]='SVR02\PushNotifications (Exchange Back End)', InternalAuthenticationMethods[msExchInternalAuthenticationMethods]={ 'Ntlm', 'WindowsIntegrated' }, ExternalAuthenticationMethods[msExchExternalAuthenticationMethods]={ 'Ntlm', 'WindowsIntegrated' }, OrganizationId[msExchOURoot, msExchCU]='' }".
[03/23/2015 22:06:56.0764] [2] Saving object "SVR02\PushNotifications (Exchange Back End)" of type "ADPushNotificationsVirtualDirectory" and state "New".
[03/23/2015 22:06:57.0073] [2] Previous operation run on domain controller 'SVR01.OFFICE.local'.
[03/23/2015 22:06:57.0587] [2] [ERROR] The Active Directory object for virtual directory 'IIS://SVR02.OFFICE.local/W3SVC/24/ROOT/PushNotifications' on 'SVR02' could not be created. This might be because the object already exists in Active Directory. Remove the object from Active Directory, then re-create it.
[03/23/2015 22:06:57.0591] [2] [ERROR] Filename: \\?\C:\Windows\system32\inetsrv\config\applicationHost.config
Line number: 630
Error: Can not log on locally to C:\Program Files\Microsoft\Exchange Server\V15\ClientAccess\PushNotifications as user OFFICE\Administrator with virtual directory password
[03/23/2015 22:06:58.0378] [2] [ERROR] The Active Directory object for virtual directory 'IIS://SVR02.OFFICE.local/W3SVC/24/ROOT/PushNotifications' on 'SVR02' could not be created. This might be because the object already exists in Active Directory. Remove the object from Active Directory, then re-create it.
[03/23/2015 22:06:58.0378] [2] [ERROR] Filename: \\?\C:\Windows\system32\inetsrv\config\applicationHost.config
Line number: 630
Error: Can not log on locally to C:\Program Files\Microsoft\Exchange Server\V15\ClientAccess\PushNotifications as user OFFICE\Administrator with virtual directory password
[03/23/2015 22:06:58.0386] [2] Ending processing New-PushNotificationsVirtualDirectory
[03/23/2015 22:06:58.0388] [1] The following 1 error(s) occurred during task execution:
[03/23/2015 22:06:58.0388] [1] 0. ErrorRecord: The Active Directory object for virtual directory 'IIS://SVR02.OFFICE.local/W3SVC/24/ROOT/PushNotifications' on 'SVR02' could not be created. This might be because the object already exists in Active Directory. Remove the object from Active Directory, then re-create it.
[03/23/2015 22:06:58.0389] [1] 0. ErrorRecord: System.InvalidOperationException: The Active Directory object for virtual directory 'IIS://SVR02.OFFICE.local/W3SVC/24/ROOT/PushNotifications' on 'SVR02' could not be created. This might be because the object already exists in Active Directory. Remove the object from Active Directory, then re-create it. ---> System.Runtime.InteropServices.COMException: Filename: \\?\C:\Windows\system32\inetsrv\config\applicationHost.config
Line number: 630
Error: Can not log on locally to C:\Program Files\Microsoft\Exchange Server\V15\ClientAccess\PushNotifications as user OFFICE\Administrator with virtual directory password
at Microsoft.Web.Administration.Interop.IAppHostAdminManager.GetAdminSection(String bstrSectionName, String bstrPath)
at Microsoft.Web.Administration.Configuration.GetSectionInternal(ConfigurationSection section, String sectionPath, String locationPath)
at Microsoft.Exchange.Management.SystemConfigurationTasks.ExchangeServiceVDirHelper.SetAuthModule(Boolean EnableModule, Boolean isChildVDirApplication, String moduleName, String moduleType, ExchangeVirtualDirectory advdir)
at Microsoft.Exchange.Management.SystemConfigurationTasks.ExchangeServiceVDirHelper.SetLiveIdBasicAuthModule(Boolean EnableModule, Boolean isChildVDirApplication, ADExchangeServiceVirtualDirectory advdir)
at Microsoft.Exchange.Management.SystemConfigurationTasks.NewExchangeServiceVirtualDirectory`1.InternalProcessComplete()
at Microsoft.Exchange.Management.SystemConfigurationTasks.NewPushNotificationsVirtualDirectory.InternalProcessComplete()
at Microsoft.Exchange.Management.SystemConfigurationTasks.NewExchangeVirtualDirectory`1.InternalProcessRecord()
--- End of inner exception stack trace ---
at Microsoft.Exchange.Configuration.Tasks.Task.WriteError(Exception exception, ErrorCategory category, Object target, Boolean reThrow, String helpUrl)
at Microsoft.Exchange.Configuration.Tasks.Task.WriteError(Exception exception, ErrorCategory category, Object target)
at Microsoft.Exchange.Management.SystemConfigurationTasks.NewExchangeVirtualDirectory`1.InternalProcessRecord()
at Microsoft.Exchange.Configuration.Tasks.Task.ProcessRecord()
[03/23/2015 22:06:58.0389] [1] [ERROR] The following error was generated when "$error.Clear();
New-PushNotificationsVirtualDirectory -Role Mailbox -DomainController $RoleDomainController;
" was run: "The Active Directory object for virtual directory 'IIS://SVR02.OFFICE.local/W3SVC/24/ROOT/PushNotifications' on 'SVR02' could not be created. This might be because the object already exists in Active Directory. Remove the object from Active Directory, then re-create it.".
[03/23/2015 22:06:58.0389] [1] [ERROR] The Active Directory object for virtual directory 'IIS://SVR02.OFFICE.local/W3SVC/24/ROOT/PushNotifications' on 'SVR02' could not be created. This might be because the object already exists in Active Directory. Remove the object from Active Directory, then re-create it.
[03/23/2015 22:06:58.0389] [1] [ERROR] Filename: \\?\C:\Windows\system32\inetsrv\config\applicationHost.config
Line number: 630
Error: Can not log on locally to C:\Program Files\Microsoft\Exchange Server\V15\ClientAccess\PushNotifications as user OFFICE\Administrator with virtual directory password
[03/23/2015 22:06:58.0390] [1] [ERROR-REFERENCE] Id=ClientAccessComponent___75f8c93d15314369983d33ec0742e189 Component=EXCHANGE14:\Current\Release\Shared\Datacenter\Setup
[03/23/2015 22:06:58.0390] [1] Setup is stopping now because of one or more critical errors.
[03/23/2015 22:06:58.0390] [1] Finished executing component tasks.
[03/23/2015 22:06:58.0406] [1] Ending processing Install-ClientAccessRole
It says it can not log on with the supplied details, but the account is an Administrator account with full privileges so I can't see why this would be the case.

Outlook 2010 contacts not showing phone number in Lync 2013 client

Hi,
We have Lync 2013 with Exchange 2010. Recently we started upgrading Lync clients from 2010 to 2013.
A few users started reporting that their local Outlook contacts does not show phone numbers in Lync 2013 (working with 2010)
I have installed the august patch which should solve this issue
981751 - Lync 2013 does not display telephone number of an Outlook 2010 contact in the contact card
Any idea where to look next?

Hi Tobias Borgen Nielsen,
Lync expects all the phone numbers to be in the E.164 format, meaning they should be +1-111-11111111 etc. If they’re not like this, you will have to normalize them if you want Lync
to publish them.
The related article for your reference.
Lync not populating contact cards phone numbers from Active Directory (Or: How to normalize AD phone numbers for Lync Server 2010 and 2013)
http://y0av.me/2012/02/23/normalize_ad_numbers/
Note: Microsoft is providing this information as a convenience to you. The sites are not controlled by Microsoft. Microsoft cannot make any representations regarding the quality, safety, or
suitability of any software or information found there. Please make sure that you completely understand the risk before retrieving any suggestions from the above link.
Hope it can be helpful.
Best regards,
Eric

HT1145 I downloaded the Airport Utility 5.6 for OS X Lion and when I finish installing it sends a message that says "the instalation failed contact your software provider"

I downloaded the Airport Utility 5.6 for OS X Lion and when I finish installing it sends a message that says "the instalation failed contact your software provider" And seems like thats the solution so I can use my time capsule.
Thanks

Thanks. Please review my post above to see that we asked five basic questions.
Looks like we got two answers.
Can you please provide answers to the other questions that we asked?
1) Are you trying to connect your Time Capsule to your modem using an Ethernet cable?
2) What is the make and model number of your modem?
3) Are you still using Lion (10.7.5) as you indicate in your profile, or have you updated to Mountain Lion or Mavericks?
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Exchange Server 2013: Failed to connect. Winsock error code: 10060, Win32 error code: 10060.

Dear All,
I have exchange server 2013 running with windows server 2012.
My email server have been send and receive email with internal and external as normal.
Today, i got the problem the email cannot send out to external and get the error below:
Please comment.
BR,
Khemarin
[email protected]

Hi Khemarin,
If it is Smarthost, are you able to telnet your smarthost using 25 port number?
Also please check your Send Connector setting.
http://technet.microsoft.com/en-us/library/aa998662(v=exchg.150).aspx
Thanks
Mavis
If you have feedback for TechNet Subscriber Support, contact
[email protected]
Mavis Huang
TechNet Community Support

Landline Number associated with my subscription ha...

UK resident - I have a 60 minutes-per-month subscription to a relative's landline in South Africa. This person has just moved home and there is no landline available at this new home. Can I cxhange the landline number associated with my subscription, possibly with an adjustment due to cost variations between landlines and cell-phones, with his cell-phone? ------- This subscription was renewed on 07-JUL-2013, and the second month of the quarter is about to start on 07-AUG-13.... I currently have 50 of this month's 60 minutes available - can this be used to call his cell-phone?

Hi there
Our phone/chat team can assist with this.
Contact Customer Care
Select:
Adobe Creative Cloud
Membership, account, payment
Account settings
Click on the blue box "Still need help? Contact us"
Thanks
Bev

How to sync up apple contact book and exchange contacts

I have a bunch of contacts in my Apple Contact book but am using Outlook for Mac 2011 for email, contact management, and calendar. I have read that you have to sync your Apple contact book to your exchange account rather than directly to the Outlook for Mac 2011 programs so you don't create duplicates (contacts coming from the Apple address book AND the Exchange server). However, I can't find anything that tells me how to sync the Apple Contacts with my Exchange account. I figure at that point once synced, my exchange account will push the new contacts from the Apple Contact book back into Outlook for Mac 2011 making everything whole.
Any help with this would be greatly appreciated.
Thank you in advance.

itsamacthing,
Thanks for the quick response. I do have the exchange service added and am only bringing the contacts down from the exchange side into the Contacts portion (not syncing mail, calendar, etc). It has seemed to create two different "sections' in the Apple Contacts Address book (Please see screenshot). I was hoping to somehow merge/sync these two so I am always working out of one directory. When I create a contact in my Outlook for Mac 2011 it dumps it in the "Exchange" section and up to my Exchange server. However, when I create one on my iphone and sync the phone with this system via usb cable, it puts all new contacts created in the "On My Mac" section thus not moving it to my Exchange or Outlook for Mac 2011 causing new contacts to only sync with different sections based on where they were created.
(As a side note, I have to sync via the firewire cable due to having over 10,000 contacts. There was an issue with the previous release of IOS that caused massive problems with syncing over the air with that many contacts. I've never fully recovered and have not had the hard to do over the air syncing again, hence the tethered sync).
If there is anything I can do to get this rolled into one Address book that syncs from phone all the way through to Exchange server, I would appreciate any additional direction. I've also included a second screen shot to show the difference between the Exchange contacts total (10,660) and the All on my Mac contacts total (10,774). Ideally they would both say 10,774.
Thank you again.

How to change Number range to Contact Person in Customer Master Record

Dear all,
We are maintaining contact person details under contact person tab in customer master record.
Currently contact person is being created using VAP1 transaction.
Can we automate this contact person creation by entering the data in contact person itself?
and where can we change the number range of contact person.
I have searched a lot to find the solution for this. Please help me to resolve this issue. Your suggestions will be highly appreciated.
Best regards
Venkat

Hi Venkat,
To your first question: "Can we automate this contact person creation by entering the data in contact person itself?"
Yes, you can enter the contact person directly in the customer master in the contact person tab. A number is generated automatically.
To your second question, go to transaction SNUM, and there use object "PARTNER". Here you can configure number range for contact persons.
Hope this helps,
Regards
Nikhilesh

I have just upgrade my Iphone 5 to IoS7.03 and one particular mobile number under my contact will not deliver when I send a text message.

I can not send a text to a particular mobile number in my contact after the ioS7.03 update.
I can receive text from this number and I can call but I can not send.
I deleted the contact and all previous messages and reentered the mobile number in contact. Text messages are still undelivered.
Any suggestions>

I did solve the problem. I assumed because the message bubble was green that my friend had another type of phone. I was completely wrong! After I just made sure iMessage was on and restarted my phone it works just fine! So I guess iMessage was the problem ☺️

USrv - Number of failed contact subscriptions to Exchange (Lync 2013 Monitoring)

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