USSD balance check help

My network operator hes implemented new way of checking my balance. Now it uses USSD . First you send a kod *797# and you get menu to choose from some options (balance check, fun, news... ). I then replay with 1 to get my balance check. Another menu comes to choose (current balance, last month, etc.) and again I replay with 1 ti get current balance. THIS IS THE POINT that things go wrong, instead of info about my accoount , message pops up "GENERAL: ALREADY IN USE !" and back to my standby screen. Finaly after 15-20 seconds new messagee pops up saying "Done". Does any one have a clue whats wrong?

USSD is implemented by your network and your phone is a simple terminal accessing the functions.
If something is going wrong then you should call your network operator.
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