Utilities:Events for device installation and replacement

Hi all,
i need to know the events for device installation and device installation replacement.
please help urgent help required.
Thanks,
Anand.

>events for device installation
1. An installation order for a device or a device group is created in the Service Management (PM-SMA) application component. This may result from a company requirement (such as a switching change) or an external requirement (new connection),                                             
2. The installation order is executed and returned.                                             
3. The removal of the device is entered in IS-U.                                             
>device installation replacement
1. A replacement order is created for a device or a device group in the Service Management (PM-SMA) application component. This may result from a company requirement (such as a switching change) or an external requirement (such as a change in use of the object).                                             
2. The replacement order is executed and confirmed.                                             
3. The replacement of the device or of all devices in a device group is entered in IS-U.
Regards,
Dharani

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