Utility can't find base station

I'm trying to change the security protection on my base station but when I open the Airport Utility, it just scans for a long time and says "can't find base station." The station works fine but the utility can't find it. What should I do?

I've had the same issue for several weeks also. Even reverting back to 7.1.1 I still have the problem. It's an issue for me, as the Airport Disk Utility doesn't recognize my USB disk.
While restarting Aiport Extreme temporarily solves the problem, everytime I shut down my Mac, Airport Utility doesn't recognize my disk when I start up my Mac. Have you found out anything yet?

Similar Messages

Wireless working, but Airport Utility can't find base station

I am having issues with Apple TV and iTunes that led to me investigating my new Airport Extreme base station (AEBS) as possible cause.
Oddly, I'm right next to the AEBS now and the wireless is working sweetly as I type. However, when I use the Airport Utility to access the base station, it can't find it - I can 'rescan' for all the hours but with no luck.
Any ideas what's going on here?

I've just encountered this problem for the first time. On my brand new MacBook Air (Leopard factory installed), I opened Airport Utility, entered Manual Setup, and restarted my Airport Extreme from the Base Station menu. It restarted, but once it was back up the Airport Utility could no longer find it, even though I was connected to the internet (and the Network preferences pane showed connection and a green light).
I have a MacBook (vintage 2007) that's still on Tiger -- I've never had any problem using Airport Utility from there, so I imagine I can still configure the base station from there. But I hope this issue is on Apple's radar so there'll be a Airport Utility update that fixes it.

Airport Utility can't find base station

I feel like I must be missing something very obvious. But my Airport Utility can't find any base stations, even though I am successfully connected to this network, the base station is about three feet away from the computer, and Internet Connect has no trouble finding it and specifiying the base station's id.
I have just done a wipe-and-install of my whole computer; I've reinstalled all software from CDs or installers, and this utility wanted to upgrade to version 5.2.1 (it says Disk Version 2.0 on the disk) before running, so I did that. And no base station detected, despite rebooting the computer, and rescanning any number of times. I'm using OS 10.4.6.
What can I do?
Message was edited by: Paul-ny

There is something puzzling that bothers me, even though I have things working again.
I first lost access to the AEBS when I tried to use Airport Utility to change the security setting of my network. It has been on the default WPA2 setting, and I was wanting to downgrade that to WEP because the long WPA password was too long to be accepted by my Palm TX Wifi software. But the shorter WEP password shouldn't have been a problem. At the time, after my system reinstall, the utility and the base station seemed to be working all right.
When I completed resetting the base station with WEP, though, there was an error message, after which I could no longer connect to the network with my laptop (using the old password or the new password), and then the utility lost sight of the base station as well. I had to do a hard reset and start over. When I did the same thing again, the same thing happened. When I reconfigured the base station with the WPA2 security, though, it all worked, and my laptop could get back online.
At this point I tried changing it again to WEP, and the same problem recurred. One last time with WPA2, and that's where I am now, except that I was pleased to find that my PDA, which had just been replaced under warranty, has some newer software in it and it now can accept my passkey (?)-- my airport code rather than the 64(?)-digit number version of it, so it's working, too.
But apparently Airport Utility has lost sight of the base station again. I don't need it for anything, but this is annoying. What's more curious, though, is what was happening when I chose WEP security.

Airport Utility can't find base stations.

I have three base stations in my network, an old extreme, the new extreme, and an express. On my 17" macbook pro, the airport utility cannot detect any base stations. It can connect to my network, and surf the internet fine. It just can't find the base stations. On my roommates macbook, airport detects them fine. We are both running fully updated versions of Leopard. I have already done a clean install to see if it fixed the issue, but it still persists. The only reason this is annoying is I have lost my ability to stream music to the express station. Has anyone even encountered this issue?

I've had the same problem with my leopard machine.
I have an AirPort Extreme base station connected to the internet and an AirPort Express connected to my stereo set. iTunes couldn't find the express anymore, so I tried to use the Airport configuration program. That couldn't find any base stations (neither extreme nor express) although my internet connection was working (via the extreme base station).
Connecting using an IP address (AirPort config programm, shift-cmd-O) did work, so if you only need to reconfigure the base station you can do that without having Airport Config find the base station.
After restarting the base station my Mac found both the base stations. Go figure.
The trouble isn't caused by sleeping as my Leopard Mac isn't allowed to sleep due to crappy connections afterwards.

Solid Green light at start up. Airport utility can't find base station.

Help!
I've got a problem with my Airport Extreme base station. It's not so extreme. When I hook it up, I get a solid green light and it can not be found by the airport utility in order to set up. I've tried resetting it, power on and off. Nothing. Any suggestions on how to start over or get this thing working?
Thanks,

David_957, Welcome to the discussion area!
Try temporarily connecting your Mac to the AirPort Extreme base station (AEBS) via Ethernet. After you get it configured you can disconnect the Mac's Ethernet connection to the AEBS.

Airport Utility can't find base station, but station works fine

I recently purchased an AEBS. The network seems to be working fine (I have an iMac flat panel (10.3) connected via Ethernet, an iBook (10.3) connecting wirelessly, and a Mac mini with 10.4 connected wirelessly). However, airport utility doesn't see the base station. Should I be concerned?

Got my answer from previous posts -- had to do a hard reset *while the device was plugged in and wait for the flashing green light* then it all worked fine. thanks !

Can connect to internet, but software can't find base station

I bought the Airport express a few months ago to use with my stereo and IBM laptop. It took me a few tries to get it initially installed properly, but eventually did and everything worked great. A month or so ago I noticed that the tab to select "remote speakers" was not on my iTunes as it had been before. All of the settings were correct on my iTunes however so then I went to the AirPort Utility to check out the settings and the program said it could not find the base station. I tried to find the station on AirPort Set-up assistant. This program can find it but not connect to it (on the first page after the menu it shows the base station and when I hit "next" it can't connect to the station). All of this is really odd as I have internet access through this base throughout these problems. Any ideas what might be happening and how to fix it? I have reset the base station to factory settings numerous times, I have unplugged everything and restarted the whole process numerous times, I even left the base station unplugged for a week to let it relax. Still nothing works. I can connect to the internet through the station but can not find the station.
IBM T40 Windows XP Pro

Thanks for your help. I can manually connect to the internet but I can't figure out how to get iTunes to recognize that there are remote speakers as my computer can't recognize my base station. Is there a manual way to do this?
IBM T40 Windows XP Pro

AEBS stopped working/ airport utility can't read base station configuration

AEBS was working fine including the 7.1 update except printer wasn't working. As I attempted to trouble shoot network, AEBS stopped working. I tried accessing it through airport utility but it couldn't find the base station. I have now done a hard reset four times and though airport utility will recognize the base station it gets hung up trying to read the base station configuration. So I can't troubleshoot the AEBS from airport utiltity and the yellow light keeps flashing. What do I do now?

AEBS was working fine including the 7.1 update except
printer wasn't working. As I attempted to trouble
shoot network, AEBS stopped working. I tried
accessing it through airport utility but it couldn't
find the base station. I have now done a hard reset
four times and though airport utility will recognize
the base station it gets hung up trying to read the
base station configuration. So I can't troubleshoot
the AEBS from airport utiltity and the yellow light
keeps flashing. What do I do now?
I had the same problem and a hard reset (6 seconds on the reset button) was recommended by Apple Tech support and that did it for me. The AE was back being seen and allowing me to reconfigure it from scratch.

Airport Utility Can't See Base Stations

I am sure this is something simple. I can log onto an Airport Network with my Powerbook just fine but no matter what I do, I cannot "see" any of the base stations on the network. I receive the error message "Airport Utility was unable to find any Apple wireless devices." This happens on at home, at my office, and at my friends' house. Other computers log on without any difficulty.
Both of my computers are using 10.5.2 and have been since February. Airport Utility is v. 5.3.1. Everything was working fine until one morning when I woke up and found that iTunes couldn't find my remote speakers. I had made no changes or updates in the few days before. It just stopped working.
Anyone else had this problem or know what might be the cause?
Thanks

Thanks for the reply. I have tried power cycling everything. I also powered things up in different in different order to see if that would solve the problem. It didn't. It just makes no sense that I can be on the network and not see the base station.
Thanks again for your help.
Alan

Airport Express can and can't find Base Station...

...I'll explain: When I am booted in the regular internal boot drive (OS X 10.5.5) my Express finds the Base Station just fine; but, I want to update a boot partition on an external drive which currently has 10.5.2, and when I boot up in THAT partition the Express can't find the Base Station. The only utility on that partition is "Airport Utility" and when I run it no Base Station shows up. Anyone ever experience this? Thanks for any suggestions.
Nick

Hello -- I solved my problem. While booted up in the OS that WOULD go online, I downloaded the "Airport Utility for Leopard" utility, then copied the installer onto the OS partition that WOULD NOT go online. Then I restarted in the boot partition # 2 (the one that wouldn't go online/ wasn't seeing my AirPort Base Station) and installed the newer utility. Then I ran the utility and, after a few clicks, THIS boot partition finally saw the Base Station and the AirPort Express, and therefore was able to get online. Thanks again for help.
Nick

Airport express-can't find base station

I've tried everything I can think of-I've reset my ae several times and still utility is not finding the base station-help!

I am having the exact same thing. I saw it once, and made some setting changes, now it's gone. I bought the bloody thing because although my modem has Upnp the mac claimed it wasn't working, so I though ok (back to my mac - only been trying to get it running for about a year: zero success) I'll get a base station, that supports NAT for BTMM, but the one time I did access the base station its error was double NAT, so the mac and the base station seem to be reporting two different things regarding the modem. It is driving me ballistic!!!!

AAU for graphite and snow can't find base station

I've always been able to find an answer on the discussion lists before, but I don't see where anyone has posted about quite this same problem:
I have a dual-ethernet (aka snow) airport that I'm using with a new model MacBook Pro. I'm using the Airport Admin Utility for Graphite and Snow (AAU for G&S) to manage the airport, and all had been working well until the past couple of days. I was having signal problems with the MacBook Pro but not with my old ibook G3. IStumbler showed more people in my apartment building were using the channel I had set so I thought I'd switch in case that was the problem. AAU for G&S on the MacBook Pro couldn't recognize the base station but the old AAU on the G3 ibook did so I changed my channel and the signal must have improved enough for the MacBook Pro since I was then able to connect to the Internet with the MacBook. But I still couldn't find the base station with the AAU for G&S.
I did a hard reset (or the equivalent) per support doc "Resetting the AirPort Base Station (Dual Ethernet)" and tried to reload the software per another support doc "AirPort Base Station (Dual Ethernet) : How to reload software from Mac OS X". When I hooked the MacBook Pro up to the airport by ethernet, I still couldn't find the airport in the AAU for G&S. And now after the reset, I can't see it anymore on the old utility on the G3 ibook.
While the MacBook Pro was hooked up to the airport by ethernet, I was able to connect to the Internet that way, and I'm wirelessly connected to the airport right now (which is hooked up to my cable modem). But if I need to change my channel again or do something else to the base station, I'm stuck--the AAU for G&S can't find it.
Is anyone else still trying to hold on to their Snow airport and either run into or solved this kind of problem? Very grateful for any assistance!

Thanks to everyone who read my question, but I seem to have found a solution to this which only goes to show if you mess around enough ... Anyway when my AAU for G&S couldn't find the base station by scanning, I had tried using the "Other" option and entering the IP address that I saw in the Network Preferences Advanced window. That didn't work, but this morning I notice that there was another IP address, slightly different for Router. Since my Airport Snow is functioning as my router to my cable modem, I tried that IP address and voila, I can bring up the settings on my base station and reconfigure them. I've done this several times successfully so far. Of course I now may have to get rid of the old Airport since the network interference in my apartment building is now getting ridiculous, and I'm hoping the the newer Airport Extreme will help me to find a wireless space that will work consistently without dropouts.

Blinking yellow - can't find base station - tried everything!!!

Last night I decided to change my network from WPA to WEP so that my nintendo DS could hook up through wifi (nintendo wifi website told me to change it to WEP to connect). Once I changed it, the base station rebooted. It came back with the evil blinking yellow light.
I open up airport utility and it cannot find a base station anywhere. "AirPort Utility was unable to find any AirPort base stations. Please make sure the AirPort base station you want to set up is plugged in and in range of your computer, and then rescan to try again."
- I unplugged the base station and plugged it back in. did this a billion times
- Rebooted my macbook. also did this a billion times
- Went through troubleshooting which kept telling me to just choose the base station to see what was wrong with it - HELLO...I can't choose the base station because it won't come up!
- Then I did a hard reset of the base station. Pressing in the reset button for the amount of time - but it says that it will start blinking green. But mine just started blinking yellow really fast. Then it reset. After starting back up - it went back to the slow blinking yellow. And my airport utility still can't find the base station.
- Then I tried the factory default reset. By unplugging it, pressing in the reset button and plugging it back in while keeping the button pressed and held it for a while. I still got not blinking green light that trouble shoot told me I would have.
I just got this thing about 2 months ago! Please someone help my computer find my base station!
Thanks!
Message was edited by: sharper43
Message was edited by: sharper43

hooking up the ethernet cord to the Airport and to the macbook did the trick. Then I unhooked it and it still detected it. I was excited.
It was time to configure it, so I tried to set it to WEP again so my Nintendo DS could connect. As soon as I configured it and the AirPort restarted, it was gone again.
I had to do a hard restart again and then I had to hook up the ethernet cord again. The whole process all over again, tried WEP again....still died.
So I did the whole process with hard restart and ethernet cord AGAIN. This time I configured to WPA2 and it connected on up to the internet with no probs. Yay!
But it still leaves me not being able to hook up my Nintendo DS. Is there no way of configuring my AirPort to WEP????
Or maybe this should be a new topic...
Message was edited by: sharper43

Can't find Base Station in Airport Admin

I had a perfectly working DSL based wireless network using Airport express, my iMac G4, and a Windows laptop. Then the phone company cut the DSL connection. After it was repaired, I reconnected everything but neither computer would connect to the Internet wirelessly. I can see the network in the pull-down menu from the Airport icon. During troubleshooting, I changed some buttons in the Airport Admin configuration pane and then poof! Airport Admin doesn't "see" the AE base station anymore. Even when I click "other" in the Airport Admin window and type in manually the AE ID number, I get an error message.
I can connect to the internet through a wired Ethernet cable from the DSL router. I have tried resetting the AE multiple times, even back to the factory default settings, to no avail. I even get a green status light from AE. I tried reinstalling the Airport Admin software from my original disc, but it won't install as it is grayed out and says "disabled" Please help.
iMac G4 Mac OS X (10.3.9) Westell "Wirespeed" DSL router

OK, if it helps anyone else, I solved my problem by: 1. Updating my Airport software. 2. Directly connecting my Airport Express with ethernet cable to my iMac; this finally allowed Airport Admin Utility to communicate with AE and allow update of its configuration. 3. Then I unplugged ethernet cable from iMac and back between AE and DSL router and restarted AE. It works!

Can't find base station

I have a Motorola surboard modem with a linksys router. I am trying to add the airport extreme so that all of my kids macbooks can get wireless internet. Unfortunately, I am now lost with these ultra SIMPLE instructions. My Intel based IMac is hooked up to my Optimum Online DSL through the above mentioned gadgets. Do I still need the linksys router? I can not get the AE to get past the yellow blinking light (excuse me, AMBER, blinking light!). Besides the obvious, using the correct port, etc. I think I am just confused which components need to be used and which need to be terminated, what needs to go into the IMac itself and why it can't find the base station that is sitting on the same table???? I THANK YOU, MY CHILDREN THANK YOU & MY HUSBAND WHO WILL HAVE NOTHING TO DO WITH THIS INSANITY, ESPECIALLY THANKS YOU!!!!

JaimeP, Welcome to the discussion area!
Do I still need the linksys router?
No you don't. The AirPort Extreme base station (AEBS) can completely replace the Linksys.
The hardware connection should be an Ethernet cable from the Motorola modem to the WAN port on the AEBS.
Whenever you switch the Ethernet connection of a cable modem from one device to another you need to power off the cable modem. This causes the cable modem to forget the device it was talking to. When the cable modem is powered on, the cable modem will discover a new device to talk to.
Some cable modems have a backup battery which must be removed before the cable modem will completely reset.
Some times the information is stored at the ISP and not at the cable modem. Typically this requires leaving the cable modem powered off overnight (or at least several hours).

Utility can't find base station

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