Utility does not recognize airport express

my wifi works normally but the utility is unable to recognize the airport express

I do not see a menu in the airport utility, but there is a tool bar.
The menus.....like File, Window, Edit, Help, etc are all located where menus are normally located.....at the very top of the computer screen. It sounds like you are looking at the AirPort Utility window in the middle of the screen.
Did you power off the restart both the PC and the AirPort Express? If you have done this, and the AirPort Express does not appear when you open AirPort Utility, then more troubleshooting will be required.
If AirPort Utility on your PC is communicating with the AirPort Express, the window in the center of the screen will look similar to this when AirPort Utility is first opened, except that you will see a listing for the AirPort Express:

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Airport Setup Utility does not find Airport Express

I have an airport extreme connect to my iMac and today installed an airport express in another room so I can use a printer and speakers for piping iTunes to the other room.
I connected my printer to the Airport Express and plugged the airport express into the socket to power it up. After initially showing a green light, then solid yellow, the airport express showed a blinking yellow light. The airport express is only located 10 feet from my airport extreme base station.
The Airport Setup Utility does not find an extpress in the area and I have even done a hard restart on the express to see if this fixes the problem.
Am I missing anything with the configuration of the airport express? Thanks for your help.

Ahh, I have the same problem... my airport keeps stopping and starting. I then tried using the setup utility with with express and it cannot find it. I tried rescanning, but nothing.

ITunes 10 does not see Airport Express because port 3689 is unavailable

I never had problems with iTunes 9 and Airport Express, but since iTunes 10 the following problem occurs regularly: iTunes starts, but does not "see" Airport Express (AE) as an external speaker. Sometimes it also loses connection after Windows hibernate mode, but that might be another issue.
What I found out is that it is NOT a firewall issue, otherwise it would not work once in a while. What I saw, though, is that TCP port 3689 is sometimes stolen by other apps like Mozilla Thunderbird (TB). I.e. if Thunderbird is started BEFORE iTunes, it might use 3689 as a listening socket. iTunes then cannot see AE until I shut down TB and restart iTunes. This is very annoying and I only found out after many weeks when watching TCP live connections in my personal firewall software.
Two questions arise:
1) If listening port 3689 is unavailable, why does iTunes not show any error message? There is absolutely no indication as to why it does not find the external AE loudspeaker. BTW, the AE config programm can connect to the hardware easily.
2) Even if port 3689 is blocked by another application, Airfoil for Windows works flawlessly with my AE. I can even tunnel iTunes through Airfoil and then listen to music in my living room, even though iTunes does not see AE. Why can a 3rd party program do something which iTunes can't?
There must be a way to smarten up iTunes and fix this annoying bug.

Nerd

Airfoil does not see airport express

I am running 10.6.8 and airfoil does not see airport express liek it used to. I am using an older version of airfoil. Any one have any suggestions so I can get my music to work through my home speakers again?
thanks

Having a similar problem. iTunes 6.0.2 "sees" the Airport Express but cannot select the speakers associated with the Airport. iTunes 6.0.1 works on a Mac Mini with the same Express. Tried to re-load the system from the CDs but iTunes 6.0.2 still on

Airport utility does not recognize base station

My airport utility (5.5.3) does not recognize my base station or express after changing internet providers (moved to ATTUverse). I know the network works (recognized by wireless devices). Everytime I do a "rescan" nothing appears. Running OS 10.72 on Core 2 Duo iMac; all software up-to-date; restarted all devices. Help

It sounds like you may have an older version of the AirPort Express.
Please look on the side of the device in the faint print to locate the model number. It will start with an "A" followed by four numbers......as in A x x x x.
If you could post back with that information, we will know more about how to answer your question.

Windows 7 airport utility does not recognize my airport extreme

My iphone connects to my airport extreme and the airport utility sees it. So does my ipad and my friends laptop.
When I use wifi or wired connection (to lan port) from Windows 7 laptop to my airport extreme. The airport utility does not "see the extreme.
I've uninstalled/reinstalled the following:
- bonjour
- airport utility
- itunes.
I've wasted 3 hours on this.
Any help will be greatly appreciated.....

UPDATE
* I located the IP address and admin password of the airport extreme and was able to log into to the (File / configure other) airport extreme.
I believe it's a W7 bonjour issue.
As you can see in my attachments, Bonjour is installed however msconfig running services show it as stopped. I can't get it to start.
** How can I force bonjour to start? **
Here are my replies to your recommended steps:
What version extreme are you talking about? Actual model A1xxx from the base is a big help.
- I forgot to check this
Step 1.. Ping.. Ping is your most important tool to find things on a network.
Open a command window and type ping 10.0.1.1 (or whatever is the current IP of the extreme).
- Yes, I can ping it.
Please turn off all firewalls.
- Yes, firewall is off
Make sure the win7 is not in homegroup.
- done.
Make sure win7 is set to home.. not work or public for location of the network.
- done.
Step 2. .. This assumes you now have ping response.
In whatever airport utility you like, reset the extreme to use all SMB names.
- WHERE do I make these changes?

Airport network form time capsule does not see airport express

Hello,
I'm rather new, bought my first apple few days ago, it's great. Have been throwing away years by using the blue screen machines
I now have mac mini, today i bought time capsule and an airport express.
time capsule to make my network and the airport express to connect my stereo.
Important: I have no internet connection yet, it will be installed in 10 days.
for now i use a mobile phone connection on the mac mini.
I installed time capsule. time machine works and airport is in the air.
With airport utility i can see the time capsule, but nothing else.
it has been there for a short time, but then time capsule was gone.
i can not find the utility to start installing airport express all over. Maybe i gave the wrong WPA2 password with the first install, but can not find the software to try again.
I placed the a.expr within 1 meter of time capsule for this test.
led of time capsule is green, led of a.expr is amber blinking.
I did a reset of the a.express, no response.
I downloaded the latest a.express client, no difference.
airport is still on. it does not see the a.express.
how to proceed?
Is it only possible ONCE to setup a.express the right way? I remember answering questions which i can not find anymore.
Sorry for the long story,
hope you can help,
Rik

oh oh oh oh........ :O
Found it.... before i connected the a.express with time capsule by a wire....does not help!
Solution is to make this wire connection between a.express and mac, then it's possible to reconfigure.
After this wire everything worked in 5 minutes.
Anyway.... thanks for reading...
Rik

Airport utility will not detect airport express, there is no green light on airlport express solid yellow then just a momentary green

I had airport express set up for a wireless network in a hotel room. Forgot password when I got home and reset but now the yellow light stays on with only a momentary green then back to solid yellow. Any ideas. Airport utility does not see it.

Unfortunately, this type of symptom is usually a signal that there is an internal electrical problem with the Express.
Hopefully, it is simply locked up and can be reset.
Try a Factory Default Reset as follows:
Power down the AirPort Express
Leave it off at least 10 minutes, longer will not hurt
Hold in the reset button and keep holding it another 10-12 seconds while you plug the Express back in to power
Release the reset button
Allow 40-45 seconds for the Express to restart.
If things are back to normal, you will see a slow blinking amber light after 40-45 seconds.
If you continue to see the solid amber with short green flash after a few reset tries, I am afraid that the device has failed and will need to be replaced.

Disk Utility does not recognize internal HD

Hello community!
I am a computer lab assistant (all iMacs) for my work and am troubleshooting a problem as follows:
Specs:
Mac A:
OS X 10.8
2.7 GHz Intel Core i5 processor
4 GB 1333 MHz DDR3 memory (2 slots x 2 GB in use, 2 slots empty)
27-inch Mid-2011 iMac
Graphics: AMD Radeon HD 6770M 512MB
The problem is that Disk Utility does not always recognize the internal HD on mac A. In fact, only once it showed up recently and that was after a couple of restarts. Programs run very slowly and are not very responsive.
Troubleshooting steps taken thus far:
1. restarted mac A in internet recovery mode and ran Apple Hardware Test about 8 times (quick test 4 times and extended test 4 times). Every time it hangs indefinitely on the memory check.
2. Installed and ran memtest in single user mode (mac A) with arguments "all 2" to run the test twice. All tests passed.
3. Started up mac A in Target Disk Mode and booted mac B via firewire. Everything runs fine (fast), but disk utility installed on mac A's HD does not recognize any HD (neither firewire nor internal).
4. Started up mac B in target disk mode and booted mac A via firewire. Everything runs fine (fast). Disk Utility on mac B's HD recognizes both firewire HD (of mac B) and internal HD (of mac A). Disk Utility verify and repair completed on mac A's internal HD. Everything OK.
I'm unsure how to proceed. I assume the RAM on mac A is fine because it runs mac B's HD via firewire very fast (it handled opening all the apps on the doc simultaneously relatively well). I assume mac A's HD is fine because via firewire it shows up in disk utility and runs very fast on mac B. I just don't understand why Mac A's HD won't work well on mac A. Could it be a loose SATA connection between the HD and the logic board? Would that cause these symptoms?
Thanks for any input.

I ran Data Rescue 3 by Prosoft and it returned the following graph:
In case you can't see the stats, that green spike is up to 30,000 msec in readtime for the HD. The smaller spikes before and after it are at about 2,000 - 3,000 msec. The threshold (red line) is a recommendation: persistant read times above the red line (about 1,000 msec) could indicate a problem with the HD according to the program. I guess it's time to see about replacing the HD.
Thanks.

Airport Utility does not see Airport Extreme Base Station

Purchased Airport Extreme yesterday at Apple Store to replace old Netgear Router. Wanted wireless network to work with 2 identical HP Laptops running XP with SP3 and 2 iPod touches, and possible future purchases of iPad 2 and Apple TV. Installed Airport Utility software from CD on Dell Studio running Windows 7. Connected Airport Extreme to cable modem and Dell Studio. Ran Airport Utility software to configure Base Station but it did not recognize the Base Station. Base Station had blinking amber light. Did have internet connectivity on Dell Studio, and wireless internet connectivity on 2 iPod touches, and on one HP Laptop. No wireless internet on other HP Laptop. But wireless internet connection was unsecured and Airport Utility did not see Airport Extreme so could not configure it to make it secure. Contacted Apple Customer support. After 30-40 minutes of attempting several different possible fixes only able to use Airport Utility to configure Airport Extreme remotely, wirelessly, from one HP Laptop, not the Dell Studio that is directly connected to the base station. Now that the base station is configured the network is secure. However, second HP Laptop cannot connect to primary wireless network. I created password protected "Guest" network using Airport Utility, and laptop is able to connect to this Guest network. From reviewing forums am now able to configure Airport Extreme with Airport Utility by using "Configure other" on Dell computer. But utility cannot find device by scanning. Would like to find way to (1) have Airport Utility on Windows 7 Dell see Airport Extreme by scanning and not using "configure other," and (2) have 2nd HP Laptop connect to primary network and not "guest' network. Any assistance would be greatly appreciated. Thanks.

Bob - Thanks so much for your quick reply. I followed your suggestions and, to go into perhaps unnecessary detail, I'll write what I did. I completely disconnected the Airport Extreme Base Station (AEBS) from my computer. I disabled Windows Firewall, uninstalled my anti-virus program, and uninstalled Airport Utility and Bonjour, recycled by cable modem (took out the battery and unplugged it for about 20 seconds), then restarted my computer. After the computer booted up, I verified that windows firewall was disabled, reinstalled Airport Utility and Bonjour, then reconnected the cable connecting the AEBS to the computer (to one of the three ethernet ports, and I tried each of them in case one was faulty) but not to the cable modem as my firewall was disabled and had no anti-virus software. I also reconnected the AEBS power chord. I opened the newly reinstalled Airport Utility software and it did not find the base station. Only when I used "configure other" was I able to access the AEBS. I recycled the modem again, but that did not help. I turned on the firewall, installed anti-virus software, connected the AEBS to the modem, the light turned green, and I was able to access the internet on the primary computer and the wireless network gave me internet access on my laptops. But I was still not able to have my main computer, the one directly connected to the AEBS able to see it, and configure it, without utilizing "configure other."
Also, any idea why one of my laptops can only access the "guest" network? When it attempts to connect to the primary network it will stay on "acquiring network address" for what seems a few minutes, then switch to the "guest" network and connect immediately.
Any help would be greatly appreciated.

My Time Machine does not recognize Airport Time Capsule 2TB

I just connect my new Airport Time capsule 2TB and the wifi work fine in the whole house.
But Time machine does not recognize my Airport time capsule. It remain stuck on my ex baxkup My Book. If I press select disk or option nothing happen . If I click on remove backup disk nothing happen. I want to use Airport Time capsule as my back up disk.
Thank you for your help.
Guy-Gabriel

Do a full TM reset.. see A4 here.
http://pondini.org/TM/Troubleshooting.html
You might also need to manually mount the TC disk..
In finder use Go, Connect to server in the top menu.
AFP://TCname or TCIPaddress (using the actual name or IP of course).

New Macbook does not recognise Airport Express

Hello -
My new Macbook doesn't seem to see my Airport express despite rebooting and resetting the Airport Extreme and Express hardware.
Can anyone advise me what might be going wrong please?
Many thanks..

Thank you. I have finally got Airport Utility to recognise the Airport Express.
In the next step (when i select the Airport Express station) it asks me if i want to switch wireless networks and issues the following warning:
Setting up this Apple wireless device requires switching wireless networks. Switching wireless networks may interrupt your connection to the Internet.
What do I do? I still want Airport Extreme to work. I just want Express to work with it.
I'd be very grateful if you could offer any advice.
Thanks...

My pc does not see airport express?

When setting up my airport express I have a flashing amber light and error message that says utility was unable to find wireless device.

You need the Windows version of Airport Utility to configure an Airport Express. And you need to enable wireless on the computer unless you are connecting the AEX directly to your modem via Ethernet cable.
Did you read through manual that came with the AEX?

Airport Utility 6.3.2 says it does not support AirPort Express (802.11a/b/g)

My Airport utility is the latest version 6.3.2 but it does not support my AirPort Express (802.11a/b/g). I tried to download an earlier version but it wont let me.

Apple no longer supports these earlier base stations. If you wish to retain using an older 802.11g AirPort base station you will be left with only a few choices in order to administer it: 1) Use a Mac with an earlier OS X operating system, Snow Leopard or Leopard, or 2) Use a Windows XP or Windows 7 computer running AirPort Utility for Windows.

Airport Utility scans but does not see Airport Express

Hi,
When I open Airport Utility it scans looking for devices and finds none. Meanwhile. the yellow light is blinking on AE.
We had Verizon over a week ago to change and set up a new wifi router, as the old one stopped working. The network name didn't change. Access to the web is fine, so there's nothing wrong with Airport. I can't figure it out.
Thanks,
Raphael

rshammaa wrote:
When I open Airport Utility it scans looking for devices and finds none.
Try connecting your Mac to the AirPort Express with an Ethernet cable to see if that allows AirPort Utility to see it.

Utility does not recognize airport express

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