Utility doesn't find time capsule

I had to create a new network and also upgraded to Lion.  At some point, time machine stopped backing up my data.  Now I cannot get Airport Utility to even find the capsule.  What do I do to fix this?

The first step would be to temporarily connect an Ethernet cable from your Mac to one of the LAN <-> port son the Time Capsule to see if AirPort Utility can "see" the Time Capsule that way.
If that does not work, your next option is to perform a Factory Default Reset and then reconfigure the Time Capsule again. This will not affect your existing backups.
Resetting an AirPort Base Station or Time Capsule FAQ

Similar Messages

  • Airport Utility can't find Time Capsule but wireless is fine

    Hi
    I have my Time Capsule connected via cable to my NetGear Modem/Router and have wireless enabled on the Time Capsule.
    I never have any problems with the actual wireless connections to the internet via any of our Macs or PCs in the house, but on a fairly regular basis, the AirPort Utility comes up and tells me 'AirPort Utility was unable to find any apple wireless devices. Please make sure the Apple wireless device you want to set up is plugged in and in range of your computer, and then click rescan to try again.'
    Wireless access continues to work just fine when this happens, but I just can't get to the Time Capsule with the Airport Utility. Un-plugging and re-plugging the Time Capsule makes it appear in the Airport Utility again, and it's fine usually for a few hours or most of the day, but then quite often I will open Airport Utility again later in the day and it again will not be able to find the Time Capsule again.
    I have tried firmware 7.3.1 and 7.3 but it didn't make any difference.
    So I wonder if anyone might have any suggestions as to why Airport Utility would not be able to find the Time Capsule yet the same Mac from which I am trying is quite happily connected wirelessly and surfing the web.
    Thanks in anticipation!
    Ken

    Wow it took me awhile to find this thread.
    1047 views. I guess I'm not alone.
    Every few days my macbook pro quits recognizing the Time Capsule even
    though it works fine for wireless internet.
    Airport Utility doesn't see it either. Shared disk access, gone.
    I found I can get things working again over wireless if I plug the computer
    into the time capsule with a cable. When I plug it in the time capsule instantly
    appears on the list of available backup devices in time machine settings.
    If I do a backup and then disconnect the cable backup continues to work for
    awhile. Then I need to connect again.
    Pretty silly bug.
    When it works time machine and time capsule are great. We've used it to
    recover data very easily.
    Wish the connection wasn't so flakey though.

  • Time capsule green light - airport utility can't find time capsule

    Hi guys, well here is my story. I struggled to get the TC to connect to my wireless network which is already being provided by a motorola wireless modem. I read somewhere that although 7.3.1 lists support for WEP it doesn't actually support it, so I changed all my security to WPA. Then I got the TC online and all was good, except for the slow transfer times, even from a USB HD that was plugged direct into the TC. So I then plugged in the TC via ethernet and moved the huge amounts of files in much faster succession. Now it's come time to make the TC connect wirelessly again. It just won't do it if I do auto setup, so I do a manual set up. I enter my WPA passwords, I set the TC to bridge mode and low and behold after restart the light on the TC goes green. Hooray!!! Then I go into finder but I can't see the time capsule, so I go to airport utility, it can no longer find the TC it just changed the settings on, that made it connect to the network. Airport utility claims there are no app;e wireless devices to be found...
    Please help, how do I discover my TC?
    Should I have changed the IPv6 to tunnel or node?
    Also, when I click advanced in wireless the only option I see is for interference robustness, nothing about 2.4 or 5ghz. Where can I change this?
    Any help would be great, cheers.

    I'm having a similar issue, but only sporadically. My TC is plugged directly into my cable modem...it is the only wireless router in the system. The latest firmware updates are installed, and my MacBook Pro has 10.5.2 (installed via the combo update). Another Macbook and a mac mini, both with 10.4, also accesses the wireless network.
    Here's an example of TIme Capsule drop-out: this morning when I woke my Macbook Pro, it couldn't find the network. TC had a green light, so I opened Airport Utility. It couldn't find the TC. I unplugged the TC and waited for it to reboot. After it restarted, the wireless network connected just fine, but the TC itself didn't appear in the finder window. I opened Airport Utility again, and the TC appeared, but with a yellow dot next to it. The light on the TC itself was green. I tried to rescan the port, and the TC disappeared again. Wireless network was still working, though. A few minuted later, I rescanned again and the TC appeared. I clicked on Manual setup, and Airport scanned again and couldn't find the TC. I left it in frustration, and came back two hours later. Voila, the TC appears in the finder window and Airport has no problem accessing it.
    So what the heck? I'm willing to wipe it and start over, but I just installed the thing. All I've done is set up time machine, run the firmware update, plugged in a usb hub with a couple of shared drives and a printer (which doesn't print more than a couple of pages at a time before it freezes, but that's an issue for another post).
    Any thoughts and suggestion greatly appreciated!

  • Windows 7 computer will not find Time Capsule using Airport Utility.

    I have a wireless network already setup.  However, I have bought the Time Capsule to put in my home office, where it is acting as a hub to get access to three different printers.  I have already setup our iMac and Macbook to get access, and they work fine.  however, the Windows 7 laptop just does not even find the Time Capsule.  I have updated the Airport Utility software, rebooted the time capsule, and even tried connecting directly using an ethernet cable, and nothing.  Any suggestions would be greatly appreciated.

    Thank you for trying to help me out, but, I have solved the issue on my own.  The issue is, firewalls.  if you have windows firewall, or any other firewall installed it blocks the communication.  I simply turned off the firewall, it recognized the time capsule, I configured it, and then turned the firewall back on, and it kept the connection because the port was now open.  All is good now.

  • Airport disk utility can't read time capsule after a relocation

    airport disk utility can't read time capsule after a relocation. Wether I connect ethernet or wifi, airport doesn't read it. Even after reset.

    Do a full factory reset.. and you will need to reconfigure it.. that is the usual process when you move networks.
    You can do a fully manual setup though. The new v6 utility is just lousy at locating the TC.. if you still have a computer.. even a PC running windows it will do fine on v5 as long as the TC is not the latest model..
    Or use iOS version airport utility.. it also seems to have less issues than the mac version.

  • Can use time capsule wifi but can't find time capsule in finder.

    I have a 3TB time capsule that I bought about a month ago. I can use the WIFI but all of a sudden I can't find time capsule in finder. How do I locate it?
    Thanks in advance for the help.

    It is the Mavericks OS usually.
    Try a simple reboot of the TC.. that is often enough. No luck..
    Try a full network restart in correct order.. ie modem.. wait 2min.. TC .. wait 2min.. clients.
    No luck..
    Manually mount the TC using Go, Connect to Server in Finder.
    Type in AFP://TCname.local or AFP://TCIPaddress
    where you use the actual network name in place of the TCname.. ie not the name on the TC.. unless it is short, no spaces and pure alphanumeric.. which I do strongly advise. But its network name which is without spaces and no illegal characters which apple recommends you use.. eg apostrophe.
    So Fred Blog's Airport Time Capsule is not the real network name.
    It will become fred_blogs_airport_time_capsule which is a bad name still.
    Easier use the IP, eg 10.0.1.1 for TCIPaddress.

  • Time Machine doesn't list Time Capsule as backup option

    I'm trying to restart Time Machine, but Time Machine doesn't show Time Capsule as a backup option even though I'm connected to it wirelessly on our network. I was successfully backing up to my Time Capsule until I changed its name. Any ideas on how to fix this.
    Thanks

    Sounds like the drive is dead.
    Take it to your local Apple Store or Authorized Repair location.

  • My mac can't find time capsule, my mac can't find time capsule

    my mac can't find time capsule, my mac can't find time capsule

    I listed the commands.. that is how you manually mount the disk.. follow exactly the commands I gave you.
    In finder use top menu, go, connect to server.
    Type in the following.
    AFP://TCname or AFP://TCIpaddress (obviously you replace with the actual name or the actual IP address).
    If that fails..
    try
    SMB://TCname
    Here is the screenshot.
    tardis4 being the name of my TC.
    It should then ask you for your credentials.
    And it should remember them in the keychain and be able to then get TM to connect.

  • Admin utility doesn't find airport

    Here's my setup. I'm using the Airport as a wireless client to connect to my stereo so I can stream music from iTunes. I have one PC connected to the network by Ethernet to the router. I have another PC connected to the network by wireless. On the Ethernet PC the Airport admin utility doesn't find the Airport automatically. But I can enter the IP address and password for the Airport and it is found and I can change the settings. But iTunes on the Ethernet PC does not find the remote speakers. I have the option turned on to look for remote speakers in iTunes. And the Airport is working because iTunes on the wireless PC finds the remote speakers and streams music just fine. I've also opened up ports 5353, 5298, and 5009 on the PC's firewall. Why can't iTunes find the remote speakers on the Ethernet PC?
      Windows XP  

    Thanks for the reply. I should have explained my network setup better. I have a Linksys BEFSR41 router that the Ethernet PC is plugged into. There is a Linksys WAP54G access point plugged into the router. I have two PCs connected to the network through the wireless access point. iTunes on both of those PCs can find the Airport and share their libraries. iTunes on the PC connected directly to the router cannot find the Airport or the other libraries. Although the network connection to the Airport works because I can enter the IP address of the Airport in the admin utility and the config utility works.
    I also tried connecting a laptop that normally connects wirelessly directly to the router. And iTunes could not find the Airport. So I'm guessing it is something with the router or that the Airport doesn't work with wired clients. I don't think it is the firewall because I have the same firewall with the same settings on all 3 PCs.

  • What does unable to print, cannot find time capsule mean?

    What does unable to print, cannot find time capsule mean?

    It is a communications error, read the posts to the right "More like this" maybe you will find some info there.

  • If I use airport utility to erase my time capsule will all my settings be lost? Does "import configuration" work well?

    If I use airport utility to erase my time capsule will all my settings be lost? Does "import configuration" work well?

    Erasing the Time Capsule's internal HDD, via the AirPort Utility, will NOT affect the TC's configuration settings. However, if your intent is to completely remove these settings as well, you will want to perform a "factory default" reset on the TC to do so.
    If you first export the configuration, you can always import it back in after the reset to get you back up and running quickly.

  • Airport Utility doesn't find my Time Capsule.

    I bought a 2TB Time Capsule to use as a wireless hard drive and as my time capsule.  (Originally I was going to buy an airport and plug in a hard drive but the guys at the store said that TC would accomplish the same thing.)  I have never been able to get my MBP to connect to the TC.  The airport utility says "No configured AirPort base stations have been found."  But I never even got a chance to configure the base station with the MBP.
    What I've tried to do so far: 
    I have my TC hooked up to a FiOS router (WAN port) and then the TC hooked up via an Ethernet cord to my MBP.  Still no luck.  I've upgraded to Mountain Lion to make sure everything is up-to-date and still no luck.  Then I bought a USB cord and plugged that into the TC and Mac and reset the TC.  It found that but set up a new network on an Ethernet.  (Which then knocked me off line.)  I am not looking for a new network connection, just want to back up my files and store my media files on the TC.  (I have reset the TC every time I tried a new "fix".)
    I would be very thankful for any advice because I am beyond frustrated.
    Thanks.

    Try this:
    Unplug all ethernet and USB cords and reset your TC.  Connect to your TC using WiFi from your computer, then run Airport Utility (alternative would be to connect an ethernet cable to your TC just for this setup).  Select your TC in Airport Utility, then click on Network.  Select Router Mode as Off (Bridge Mode).  Then go to the Wireless tab and select Network Mode as off (note if you are connected via WiFi once you update the settings you will be kicked off since the TC WiFi will have been turned off).
    After doing this you should then be able plug an ethernet cable into the WAN port of the TC into the ethernet port of the FiOS and then use the Wireless connection on the FiOS to access the Time Capsule hard drive.  Honestly you should be able to do all this with the TC already connected to the FiOS but since it apparently isn't working this should work.  Please post back if it doesn't.

  • Why Migration or Restore Utility doesn't find any Time Machine backups from Time Capsule ?

    Hello,
    After a big issue on my system (Lion), I had to do a full restore from Time Capsule and my problems started.
    Here is my setup:
    Time Capsule configured with account-based authentication
    MacBook with OS X Lion (x2) (1 needs a restore)
    I booted from Lion's restoration partitions, then I selected "Restore from Time Machine backup", my Time Capsule is detected. I hit "Continue", the utility asks my login/password. Then...nothing ! It seems that no backup is detected.
    Well, from another computer, I tried to connect with the same login/password and mount the sparsebundle backup...no problems
    To go further, I launched Migration utility from the working computer, then tried to restore from Time Machine backups....no backup is detected again !
    Solution:
    I had, from Lion's restoration partition, to mount the Time Capsule drive, then the sparsebundle image (the backup) from Terminal.
    After that, the restoration utility was able to detect the "local" mounted sparsebundle backup image.
    Aftermath:
    Not a single Apple utility, designed to restore my computer, was able to detect my Time Capsule's backups.
    I was able to use the command line utility to be able to restore my computer.
    Question:
    Did I miss something ? Am I the only one to do that to restore from a Time Capsule configured with account authentication ?

    I'm sorry I didn't get your point. I didn't find any answer in this FAQ.
    For the record, I checked my backups with Disk Utility, no damages were found, so it should work out of the box.

  • Airport Utility cannot find time capsule after new network

    I created a new wireless network from my wireless router and then my time capsule started blinking yellow and airport utility can no longer find it. What can I do to fix this?

    patr18 wrote:
    I created a new wireless network from my wireless router and then my time capsule started blinking yellow and airport utility can no longer find it. What can I do to fix this?
    If you can connect temporarily to your Time Capsule with an Ethernet cable, AirPort Utility can probably see it and explain the problem.

  • Airport Utility 6.3.4 unable to find Time Capsule (4th edition)

    Was having problems with mobile phones staying on Wi-Fi network (iphone 5s), so I checked IP address.  it was assigning 169.254 address which won't work on network.  So I manually assigned a 10.0.0.## ip address and all is well now. But of course that was done statically.
    When to check what is going on with my Time Capsule and Airport won't find it.  The network works, it still gives data to ipads, and my imacs.  I have attempted to wipe password and restart the Base Station, that did not work.  Running Yosemite if that matters on my desktop.
    What can I do to make the Base Station see the Airport Utility?

    See pages 28 and 29. Using Airport Utility (page 29), I don’t see the options the manual says are there. I have done a reset and a full reset (page 28) many times and it has always straightened out the Time Capsule.
    Time Capsule Manual

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